We have received notification from our downstream carrier that this issue has been resolved. We will continue monitoring the situation.
Posted Apr 18, 2016 - 18:17 PDT
Update
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers starting with the following prefixes: +5551, +5519, +5541 +5531 +5521, +5511. We are continuing to work with our carrier partner to resolve this issue. We will update again within two hours.
Posted Apr 18, 2016 - 17:10 PDT
Update
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers starting with the following prefixes: +5551, +5519, +5541 +5531 +5521, +5511. We are working with our carrier partner to resolve this issue. We will update again within two hours.
Posted Apr 18, 2016 - 15:24 PDT
Update
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers starting with the following prefixes: +5551, +5519, +5541 +5531 +5521, +5511. We are working with our carrier partner to resolve this issue. We will update again within an hour.
Posted Apr 18, 2016 - 14:33 PDT
Investigating
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers. We are working with our carrier partner to resolve this issue. We will update again within an hour.
Posted Apr 18, 2016 - 14:23 PDT
This incident affected: PROGRAMMABLE VOICE (PSTN) and PHONE NUMBERS.