Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Large Percentage of Brazilian Phone Numbers are unavailable
Incident
Report for Twilio
Resolved
The service is operating normally.
Monitoring
We have received notification from our downstream carrier that this issue has been resolved. We will continue monitoring the situation.
Update
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers starting with the following prefixes: +5551, +5519, +5541 +5531 +5521, +5511. We are continuing to work with our carrier partner to resolve this issue. We will update again within two hours.
Update
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers starting with the following prefixes: +5551, +5519, +5541 +5531 +5521, +5511. We are working with our carrier partner to resolve this issue. We will update again within two hours.
Update
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers starting with the following prefixes: +5551, +5519, +5541 +5531 +5521, +5511. We are working with our carrier partner to resolve this issue. We will update again within an hour.
Investigating
We are investigating an issue with incoming phone calls in Brazil. This issue is affecting a large percentage of our Brazilian phone numbers. We are working with our carrier partner to resolve this issue. We will update again within an hour.
This incident affected: PROGRAMMABLE VOICE (PSTN) and PHONE NUMBERS.