Account Portal 
Twilio.com account portal
| Time | Status | Message |
|---|---|---|
| 1 hour, 50 minutes ago |  |
All services are now updating as normal. All updates were successfully processed but there was a delay in the changes being reflected in the account portal and customer account API. No configuration changes were lost. All calls and SMS messages were unaffected during this incident. |
| 2 hours, 1 minute ago |  |
We've identified a delay in updating the account dashboard and customer account API when there are configuration changes made to subaccounts, applications, accounts, phone number purchasing, phone number configuring, creation of new users and adding funds to accounts. |
| 2 hours, 27 minutes ago | |
We have identified an issue with updating the account dashboard. Engineering is currently investigating. |
| 2 months, 1 week ago | |
We have routed around the networking issues we were experiencing, and all services are now restored to normal. |
| 2 months, 1 week ago | |
We are continuing to experience a networking issue that may affect all services and are working to mitigate the impact. |
| 2 months, 1 week ago | |
Our systems have identified a networking issue which may affect all services. We are currently investigating the issue. |
| 5 months ago | |
All issues with submitting Support tickets via our website are now resolved. |
| 5 months ago | |
We are experiencing an intermittent issue with submitting Support tickets via our website. If you are having problems submitting or accessing your tickets, please email help@twilio.com. |
| 1 year ago | |
The issue affecting account creation and modification has been resolved, and both are now functioning normally. |
| 1 year ago |  |
We are currently investigating issues that may affect account creation, account modification and number purchase. |
| 1 year, 2 months ago | |
The issue has been resolved and service has been restored to normal operation. |
| 1 year, 2 months ago |  |
We are currently investigating an issue with one of our hosting providers. |
| 1 year, 8 months ago | |
The system is now functioning normally. |
| 1 year, 8 months ago | |
We are currently investigating an issue with creating new Twilio accounts. |
| 1 year, 8 months ago | |
The issue has been resolved and validating caller IDs is functioning normally via account portal and the REST API. |
| 1 year, 8 months ago | |
We are currently investigating an issue with validating new caller IDs using the REST API and the account dashboard. |
| 1 year, 9 months ago | |
The issue has been fully resolved and service restored. |
| 1 year, 9 months ago | |
We are currently investigating issues with purchasing phone numbers through the account portal. |
| 1 year, 9 months ago | |
The issue has been resolved and service has been restored. Everything is functioning normally. |
| 1 year, 9 months ago | |
We are currently investigating an issue with one of our hosting providers. |
| 2 years ago | |
Service is operating normally. |