Incoming Client calls 
Calls from Client devices to Twilio
| Time | Status | Message |
|---|---|---|
| 1 month ago |  |
We experienced an issue with incoming Client calls from 8:42pm PT to 9:52pm PT. The issue is now resolved and service is returned to normal. |
| 1 month ago |  |
We are investigating an issue with incoming client calls |
| 2 months, 1 week ago | |
We experienced a brief networking issue which affected a small percentage of calls. All services are now restored and running normally. |
| 2 months, 1 week ago |  |
We are currently investigating a reported issue with incoming Client calls. |
| 2 months, 2 weeks ago | |
We have routed around the networking issues we were experiencing, and all services are now restored to normal. |
| 2 months, 2 weeks ago | |
We are continuing to experience a networking issue that may affect all services and are working to mitigate the impact. |
| 2 months, 2 weeks ago | |
Our systems have identified a networking issue which may affect all services. We are currently investigating the issue. |
| 2 months, 3 weeks ago | |
We have resolved the intermittent issue with incoming Client calls, and all services are running normally. |
| 2 months, 3 weeks ago | |
We have addressed an intermittent issue with incoming Client calls and are currently monitoring it. We will provide another update within 15 minutes. |
| 2 months, 3 weeks ago | |
This issue is still ongoing and we are working on addressing an intermittent issue with incoming Client. We will provide another update within 15 minutes. |
| 2 months, 3 weeks ago | |
We are still investigating an intermittent issue with incoming Client. We will provide another update within 15 minutes. |
| 2 months, 3 weeks ago | |
We have identified an intermittent issue with incoming Client calls, and are working to restore service to normal. |
| 3 months ago | |
We have resolved the intermittent issue with incoming Client calls, and all services are running normally. |
| 3 months ago | |
We have identified an intermittent issue with incoming Client calls, and are working to restore service to normal. We will provide another update within 15 minutes. |
| 3 months ago | |
We are experiencing intermittent issues with twilio.js and we are investigating. |
| 3 months, 3 weeks ago | |
All services are running normally at this time. |
| 3 months, 3 weeks ago | |
We are experiencing intermittent issues with incoming Client connections and are investigating the issue. |
| 3 months, 3 weeks ago | |
We have identified the issue with incoming and outgoing Client calls. There was a problem with Client presence that affected Client calls for a majority of customers. The issue is now resolved. |
| 3 months, 3 weeks ago | |
A few customers have reported issues with incoming Client calls. We are currently investigating the issue. |
| 3 months, 3 weeks ago |  |
We have experienced intermittent issues with incoming Client connections. Service is now returned to normal. |
| 4 months ago | |
We experienced a brief issue with Client Presence. Service is now returned to normal. |
| 4 months ago | |
We are currently experiencing an issue with Twilio Client presence. We are working to resolve this. We will update this message as soon as we know more. |
| 5 months ago | |
We experienced a brief downtime where twilio.js was unreachable, affecting the use of Twilio Client, from 3:52pm to 4:09pm US Pacific. All services are now restored to normal. |
| 5 months ago | |
We were experiencing momentary a issue with twilio.js. This service is now back up. |
| 5 months ago | |
We were experiencing momentary a issue with twilio.js. This service is now back up. |
| 7 months ago | |
All services are running normally at this time. |
| 7 months ago | |
We are currently experiencing problems which may affect some customers who are using the <Play> verb who do not already have cached audio files. We are working to resolve this issue. |
| 7 months, 1 week ago | |
The intermittent network issues have resolved, and incoming and outgoing calls are being processed normally at this time. |
| 7 months, 1 week ago | |
We are investigating intermittent network issues which are affecting a small portion of incoming and outgoing calls. |
| 8 months, 1 week ago | |
This service is running normally at this time. |
| 8 months, 1 week ago | |
We are investigating additional DNS failures outside of Twilio's infrastructure that are intermittently impacting our ability to retrieve TwiML. |
| 8 months, 1 week ago | |
Several customers have reported issues communicating to Twilio applications running on some 3rd-party hosting providers. Service providers are investigating the issue. |
| 9 months, 3 weeks ago | |
Client Android issues are now resolved, and all calls are connecting properly again. |
| 9 months, 3 weeks ago | |
We have identified and resolved an issue that caused some missing presence events. |
| 9 months, 3 weeks ago | |
Android clients are unable to receive incoming Client calls; all other services are restored. |
| 9 months, 3 weeks ago | |
Twilio Client is now able to receive incoming calls. |
| 9 months, 3 weeks ago | |
Incoming connections are experincing problems. We are working to resolve the issue. |
| 9 months, 3 weeks ago | |
A few customers have reported issues with audio delay. We are currently investigating the issue. |
| 10 months, 1 week ago | |
We have identified an issue with calls between 10:22 and 10:57 PDT which affected a subset of incoming and outgoing voice traffic. The issue is now resolved. |
| 10 months, 1 week ago | |
We are currently investigating a reported issue with incoming Client calls. |
| 10 months, 1 week ago | |
We have identified an issue with calls between 5:20am and 6:40am PDT which affected a subset of incoming and outgoing voice traffic. The issue is now resolved. |
| 10 months, 1 week ago | |
We are currently investigating a reported issue with incoming Client calls. |
| 10 months, 1 week ago | |
We have identified an issue with calls between 9:00 am and 10:10 am PST which affected incoming and outgoing voice traffic. The issue is now resolved. |
| 10 months, 1 week ago | |
We are currently investigating a reported issue with incoming Client calls. |
| 10 months, 1 week ago | |
We are currently investigating a reported issue with incoming Client calls. |
| 10 months, 3 weeks ago | |
Starting at approximately 8:00pm Pacific time the Client API was unreachable for several minutes due to failures at one data center. The Client API is now operating normally, but we are continuing to investigate. |
| 10 months, 3 weeks ago | |
Starting at approximately 8:00pm Pacific time the Client API was unreachable for several minutes due to failures at one data center. The Client API is now operating normally, but we are continuing to investigate. |
| 12 months ago | |
We have identified an issue with calls between 7:30 and 8:05 am PST which affected incoming and outgoing voice traffic. The issue is now resolved. |
| 12 months ago | |
We have identified an issue with calls between 7:30 and 8:05 am PST which affected incoming and outgoing voice traffic. The issue is now resolved. |
| 1 year ago | |
We experienced an issue with some Twilio Client Mobile calls failing from 6:30pm - 8:30pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year ago | |
We experienced an issue with some Twilio Client Mobile calls failing from 6:30pm - 8:30pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 1 month ago | |
The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 1 month ago | |
We are currently investigating an elevated number of request timeouts affecting a subset of Twilio customers. |
| 1 year, 1 month ago | |
We experienced an issue with some Client Mobile calls failing from 2pm - 6pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 1 month ago | |
We experienced an issue with some Client Mobile calls failing from 2pm - 6pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 1 month ago | |
The issue has been resolved and service has been restored to normal operation. |
| 1 year, 1 month ago | |
We are currently investigating an elevated number of request timeouts affecting a subset of Twilio customers. |
| 1 year, 2 months ago | |
For a brief time, a subset of Mobile Client calls returned error 31000 responses. The issue is now resolved. |
| 1 year, 2 months ago | |
For a brief time, a subset of Mobile Client calls returned error 31000 responses. The issue is now resolved. |
| 1 year, 2 months ago | |
The issue has been resolved and service has been restored to normal operation. |
| 1 year, 2 months ago | |
We are currently investigating an issue with one of our hosting providers. |
| 1 year, 3 months ago | |
The intermittent issues with <Say> and <Play> have been resolved. |
| 1 year, 3 months ago | |
An intermittent issue with <Say> and <Play> has been resolved. |
| 1 year, 6 months ago | |
The issue has been resolved and service has been restored. Everything is functioning normally. |
| 1 year, 6 months ago | |
We have identified an intermittent network issue with inbound call quality. Customers may experience degradation in call quality due to packet loss. Our engineers are investigating. |
| 1 year, 8 months ago | |
All systems are functioning normally. |
| 1 year, 8 months ago | |
We are currently investigating an issue with incoming client calls. |
| 1 year, 9 months ago | |
The issue has been resolved and service has been restored. Everything is functioning normally. |
| 1 year, 9 months ago | |
We are currently investigating an issue with one of our hosting providers. |