Outgoing Client Calls 
Calls from Twilio to Client devices
| Time | Status | Message |
|---|---|---|
| 1 month ago |  |
We experienced an issue with outgoing Client calls from 8:42pm PT to 9:52pm PT. The issue is now resolved and service is returned to normal. |
| 1 month ago |  |
We are investigating an issue with outgoing client calls. |
| 2 months, 1 week ago | |
We experienced a brief networking issue which affected a small percentage of calls. All services are now restored and running normally. |
| 2 months, 1 week ago |  |
We are currently investigating a reported issue with outgoing Client calls. |
| 2 months, 2 weeks ago | |
We have routed around the networking issues we were experiencing, and all services are now restored to normal. |
| 2 months, 2 weeks ago | |
We are continuing to experience a networking issue that may affect all services and are working to mitigate the impact. |
| 2 months, 2 weeks ago | |
Our systems have identified a networking issue which may affect all services. We are currently investigating the issue. |
| 3 months, 1 week ago | |
The previous warning applied to outgoing phone calls. Outgoing Client calls are functioning normally at this time. |
| 3 months, 1 week ago | |
A few customers have reported issues with outgoing calls to Australian phone numbers. We are currently investigating the issue. |
| 3 months, 3 weeks ago | |
All services are running normally at this time. |
| 3 months, 3 weeks ago | |
We have experienced intermittent issues with outgoing Client connections and are investigating the issue. |
| 3 months, 3 weeks ago | |
We have identified the issue with incoming and outgoing Client calls. There was a problem with Client presence that affected Client calls for a majority of customers. The issue is now resolved. |
| 3 months, 3 weeks ago | |
A few customers have reported issues with immediately "no-answer" outgoing Client calls. We are currently investigating the issue. |
| 5 months ago | |
We experienced a brief downtime where twilio.js was unreachable, affecting the use of Twilio Client, from 3:52pm to 4:09pm US Pacific. All services are now restored to normal. |
| 5 months ago | |
We were experiencing momentary a issue with twilio.js. This service is now back up. |
| 5 months ago | |
We were experiencing momentary a issue with twilio.js. This service is now back up. |
| 7 months ago | |
All services are running normally. |
| 7 months ago | |
There was a reoccurrence of the previous issue between ~4:20pm and ~4:30pm PDT, which would have resulted in long call initiation times and some failed calls. This issue has been resolved. |
| 7 months ago | |
All services are running normally at this time. |
| 7 months ago | |
The previous issues with failed calls and slow call initiation times has been resolved. TwiML fetching should also we normal at this time. However, we are currently experiencing problems which may affect some customers who are using the <Play> verb who do not already have cached audio files. We are working to resolve this issue. |
| 7 months ago | |
There were a number number of failed calls between 11:15am and 11:30am PDT, and call initiation times durring that time also would be been slow. There have also been reports of timeouts when Twilio fetches TwiML. Our engineering team is still working to resolve this issue. |
| 7 months, 1 week ago | |
Outbound call initiation has been restored to normal service. From ~4:30 PDT until ~5:30 PDT, call initiation experienced reported delays of up to 10 minutes. |
| 7 months, 1 week ago | |
We are currently experiencing delays in call initiation. Our engineering team is working to restore normal service. |
| 7 months, 1 week ago | |
The intermittent network issues have resolved, and incoming and outgoing calls are being processed normally at this time. |
| 7 months, 1 week ago | |
We are investigating intermittent network issues which are affecting a small portion of incoming and outgoing calls. |
| 8 months, 2 weeks ago | |
This service is running normally at this time. |
| 8 months, 2 weeks ago | |
We are investigating additional DNS failures outside of Twilio's infrastructure that are intermittently impacting our ability to retrieve TwiML. |
| 8 months, 2 weeks ago | |
Several customers have reported issues communicating to Twilio applications running on some 3rd-party hosting providers. Service providers are investigating the issue. |
| 9 months, 3 weeks ago | |
Twilio Client is now able to place outbound calls. |
| 9 months, 3 weeks ago | |
Outgoing connections are experiencing problems. We are working to resolve the issue. |
| 9 months, 3 weeks ago | |
A few customers have reported issues with audio delay. We are currently investigating the issue. |
| 10 months, 1 week ago | |
We have identified an issue with calls between 10:22 and 10:57 PDT which affected a subset of Client calls. The issue is now resolved. |
| 10 months, 1 week ago | |
We are currently investigating a reported issue with outgoing Client calls. |
| 10 months, 1 week ago | |
We have identified an issue with calls between 5:20am and 6:40am PDT which affected a subset of incoming and outgoing voice traffic. The issue is now resolved. |
| 10 months, 1 week ago | |
We are currently investigating a reported issue with outgoing Client calls. |
| 10 months, 1 week ago | |
We have identified an issue with calls between 9:00 am and 10:10 am PST. The issue is now resolved. |
| 10 months, 1 week ago | |
We are currently investigating a reported issue with outgoing Client calls. |
| 10 months, 3 weeks ago | |
Starting at approximately 8:00pm Pacific time the Client API was unreachable for several minutes due to failures at one data center. The Client API is now operating normally, but we are continuing to investigate. |
| 10 months, 3 weeks ago | |
Starting at approximately 8:00pm Pacific time the Client API was unreachable for several minutes due to failures at one data center. The Client API is now operating normally, but we are continuing to investigate. |
| 1 year ago | |
We have identified an issue with calls between 7:30 and 8:05 am PST which affected incoming and outgoing voice traffic. The issue is now resolved. |
| 1 year ago | |
We have identified an issue with calls between 7:30 and 8:05 am PST which affected incoming and outgoing voice traffic. The issue is now resolved. |
| 1 year ago | |
We experienced an issue with some Twilio Client Mobile calls failing from 6:30pm - 8:30pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year ago | |
We experienced an issue with some Twilio Client Mobile calls failing from 6:30pm - 8:30pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 1 month ago | |
The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 1 month ago | |
We are currently investigating an elevated number of request timeouts affecting a subset of Twilio customers. |
| 1 year, 1 month ago | |
We experienced an issue with some Client Mobile calls failing from 2pm - 6pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 1 month ago | |
We experienced an issue with some Client Mobile calls failing from 2pm - 6pm PST today. The issue is now resolved, and all calls are connecting properly again. |
| 1 year, 2 months ago | |
For a brief time, a subset of Mobile Client calls returned error 31000 responses. The issue is now resolved. |
| 1 year, 2 months ago | |
For a brief time, a subset of Mobile Client calls returned error 31000 responses. The issue is now resolved. |
| 1 year, 2 months ago | |
The issue has been resolved and service has been restored to normal operation. |
| 1 year, 2 months ago | |
We are currently investigating an issue with one of our hosting providers. |
| 1 year, 3 months ago | |
The intermittent issues with <Say> and <Play> have been resolved. |
| 1 year, 3 months ago | |
An intermittent issue with <Say> and <Play> has been resolved. |
| 1 year, 6 months ago | |
The issue has been resolved and service has been restored. Everything is functioning normally. |
| 1 year, 6 months ago | |
We have identified an intermittent network issue with outbound call quality. Customers may experience degradation in call quality due to packet loss. Our engineers are investigating. |
| 1 year, 8 months ago | |
All systems are functioning normally. |
| 1 year, 8 months ago | |
We are currently investigating an issue with outgoing client calls. |
| 1 year, 9 months ago | |
The issue has been resolved and service has been restored. Everything is functioning normally. |
| 1 year, 9 months ago | |
We are currently investigating an issue with one of our hosting providers. |