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Russia SMS Carrier Maintenance - Sberbank Telecom

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 01, 2024 - 23:00 PST

Scheduled - The Sberbank Telecom network in Russia is conducting an emergency maintenance from 01 December 2024 at 23:00 PST until 02 December 2024 at 07:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Sberbank Telecom Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Dec 1, 2024 23:00 - Dec 2, 2024 07:00 PST

SMS Delivery Failures to Multiple networks in Caribbean Islands

Monitoring - We are observing successful SMS delivery to Multiple networks in Caribbean Islands. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Dec 01, 2024 - 22:18 PST

Update - We are still experiencing SMS delivery failures to C+W LIME in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Dec 01, 2024 - 20:36 PST

Investigating - We are experiencing SMS delivery failures to C+W LIME in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Dec 01, 2024 - 19:36 PST

MMS Delivery Delays From Twilio Long-Code Numbers to US Carriers

Update - Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.
Dec 01, 2024 - 22:04 PST

Update - Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We will provide another update in 4 hours or as soon as we have any new information to share.
Dec 01, 2024 - 06:35 PST

Investigating - Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery delays from Twilio Long-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 2024 - 11:30 PST

Monitoring - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Long-Code numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 30, 2024 - 07:25 PST

Update - Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Operational ) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 2024 - 05:21 PST

Update - Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Operational ) Small Networks

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 2024 - 03:28 PST

Update - Please find the current MMS delivery status from Twilio long codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Operational ) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 2024 - 01:33 PST

Update - Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
CSpire (status - Delayed) Small Networks

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 23:34 PST

SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil via a Subset of Twilio Shortcodes

Update - We are still experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil via a subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Dec 01, 2024 - 22:02 PST

Update - We are still experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil via a subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Dec 01, 2024 - 14:06 PST

Update - We are stillexperiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil via a subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 01, 2024 - 10:05 PST

Update - We continue experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil via a subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Dec 01, 2024 - 07:52 PST

Investigating - We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil via a subset of Twilio shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Dec 01, 2024 - 06:44 PST

SMS Delivery Delays From and to Twilio Philippines Phone Numbers

Update - We continue to experience SMS delivery delays "From" and "To" Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Dec 01, 2024 - 18:10 PST

Update - We are still experiencing SMS delivery delays from and to Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Dec 01, 2024 - 10:17 PST

Update - We continue to experience SMS delivery delays from and to Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 01, 2024 - 06:07 PST

Update - We continue to experience SMS delivery delays From and To Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Dec 01, 2024 - 04:14 PST

Investigating - We are experiencing SMS delivery delays From and To Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Dec 01, 2024 - 03:35 PST

SMS Delivery Delays From Twilio Toll-Free Numbers to Small US Carriers

Update - We are no longer experiencing SMS delivery delays from Twilio Toll-free at this time. This incident has been resolved.
Dec 01, 2024 - 17:10 PST

Update - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-Free numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 01, 2024 - 13:10 PST

Update - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Toll-Free numbers at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 01, 2024 - 08:52 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Dec 01, 2024 - 02:56 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 2024 - 03:48 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 2024 - 01:54 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 23:59 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 21:59 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 19:59 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 17:59 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 15:59 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 13:59 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 12:01 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 12:00 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 10:04 PST

Update - Please find the current SMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 07:58 PST

Investigating - Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 2024 - 06:50 PST

SMS Delivery Delays to Telma Network in Madagascar

Update - We continue to experience SMS delivery delays when sending messages to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Dec 01, 2024 - 09:17 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 29, 2024 - 09:20 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 25, 2024 - 17:02 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 25, 2024 - 09:01 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 25, 2024 - 05:01 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 2024 - 03:01 PST

Investigating - We continue experiencing SMS delivery delays when sending messages to Telma network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 25, 2024 - 02:01 PST

Update - We are observing recovery in SMS delivery delays when sending messages to Telma Network in Madagascar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 2024 - 00:04 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telma Network in Madagascar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 2024 - 22:06 PST

Update - We are still experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 24, 2024 - 13:17 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 24, 2024 - 05:18 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 24, 2024 - 01:33 PST

Investigating - We continue experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 23, 2024 - 23:45 PST

Update - We continue experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 23, 2024 - 21:19 PST

Update - We are experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 23, 2024 - 13:25 PST

Update - We are experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 23, 2024 - 09:26 PST

Update - We are experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 23, 2024 - 07:25 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 23, 2024 - 06:26 PST

SMS Delivery Report Delays to Ditto Network in Philippines via International Pre-Registered Sender ID

Update - We are no longer experiencing SMS delivery failures to Ditto network in Philippines via International Pre-Registered Sender ID. However, we are seeing delivery reports delays. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Dec 01, 2024 - 08:56 PST

Update - We are still experiencing SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 30, 2024 - 17:48 PST

Update - We continue experiencing SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 30, 2024 - 09:48 PST

Update - We continue to experience SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 30, 2024 - 05:33 PST

Update - We continue to experience SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 30, 2024 - 03:36 PST

Investigating - We are experiencing SMS delivery failures to Ditto network in Philippines 515-66 via International Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 30, 2024 - 02:41 PST

High Latencies Observed for Messaging Insights Dashboard for Several Customers

Monitoring - We are observing recovery in high latencies for loading insights dashboards. We will continue monitoring the service to ensure a full recovery. We will provide another update by next Monday Dec/2 at 15:51 PST.
Nov 29, 2024 - 18:28 PST

Update - We continue investigating high latencies for loading insights dashboards. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 2024 - 16:51 PST

Update - We are investigating high latencies for loading insights dashboards. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 2024 - 15:51 PST

Investigating - Our monitoring systems have detected a potential issue with high latencies for insights dictionary load. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 29, 2024 - 15:37 PST

Black Friday Cyber Monday - Alert

Investigating - Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page for more information at https://support.twilio.com/hc/en-us/articles/4411075931163-Advisory-Potential-Message-Delays-During-Black-Friday-Cyber-Monday-and-Elections-2024
Nov 28, 2024 - 18:59 PST

Uptime over the past 90 days. View historical uptime.

PROGRAMMABLE MESSAGING Operational

90 days ago

100.0 % uptime

Today

MMS Operational

SMS Operational

SMPP Operational

Messaging Channels Operational

Notify Operational

Conversations Operational

Messaging Insights Operational

Messaging Services Operational

Content API Operational

Toll-free verification Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE Operational

PSTN Operational

SIP Interface Operational

Client Web Operational

Client Mobile Operational

Conference Operational

Recording Operational

Queue Operational

Text-to-Speech Operational

Recording Transcriptions Operational

TwiML Operational

Voice Insights Operational

Speech Recognition Operational

Intelligence Operational

Pay Operational

Media Streams Operational

Dialogflow Operational

ACCOUNT SECURITY Operational

Authy 2FA Operational

Verify Operational

Authy App Operational

Lookup Operational

ELASTIC SIP TRUNKING Operational

Origination Operational

Termination Operational

FLEX Operational

Flex Application Platform Operational

TaskRouter Operational

Flex Insights Operational

Flex Agent Desktop Operational

Flex Queue Stats Operational

Flex Teams View Operational

Flex Admin Console Operational

Flex Routing Operational

Flex Conversations Operational

Flex Programmable Chat Operational

Flex Programmable Voice Operational

Proxy Operational

Flex Plugins Operational

Flex Billing Operational

INTERCONNECT Operational

PHONE NUMBERS Operational

PROGRAMMABLE CHAT Operational

PROGRAMMABLE VIDEO Operational

Group Rooms Operational

Peer-to-Peer Rooms Operational

Recordings Operational

Compositions Operational

Network Traversal Service Operational

Go Rooms Operational

Video Insights Operational

PROXY Operational

SERVERLESS Operational

Studio Operational

Functions Operational

Assets Operational

TwiML Bins Operational

Sync Operational

DEVELOPER TOOLS Operational

Console Operational

Event Streams Operational

Debugger & Alarms Operational

Documentation Operational

REST API Operational

Bulk Export Operational

TWILIO PLATFORM Operational

Billing Operational

Customer Support Center Operational

Other Operational

Account Insights Operational

Trust Hub Operational

Organization Operational

CARRIER NETWORK Degraded Performance

SMS Long Code, North America Operational

MMS Long Code, North America Degraded Performance

SMS Short Code, North America Operational

MMS Short Code, North America Operational

SMS Toll-Free, North America Degraded Performance

MMS Toll-Free, North America Operational

Voice, North America Operational

Voice, Latin America Operational

SMS, Latin America Operational

Voice, APAC Operational

SMS, APAC Operational

MMS, APAC Operational

Voice, Europe Operational

SMS, Europe Under Maintenance

Voice, Middle East & Africa Operational

SMS, Middle East & Africa Degraded Performance

Verify Silent Network Auth Operational

Lookup Identity Match Operational

Lookup Line Type Intelligence [Legacy API] Operational

Lookup Line Type Intelligence [Twilio API] Operational

Lookup SIM Swap Operational

Legacy Identity MatchAndAttributes Operational

FRONTLINE Operational

INTERNET OF THINGS Operational

Programmable Wireless Operational

Super SIM Operational

Wireless Insights Operational

Sender ID Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Russia SMS Carrier Maintenance - MegaFon Dec 2, 2024 12:00-16:00 PST

The MegaFon network in Russia is conducting a planned maintenance from 02 December 2024 at 12:00 PST until 02 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from MegaFon Russia handsets.
Posted on Nov 29, 2024 - 14:26 PST

Russia SMS Carrier Maintenance - Tele2 Dec 2, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 02 December 2024 at 12:00 PST until 02 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:13 PST

Multiple Destination Voice Carrier Partner Maintenance Dec 3, 2024 01:00 - Dec 12, 2024 04:00 PST

Our Voice carrier partner in Australia and New Zealand is conducting a series of planned maintenances from 03 December 2024 at 01:00 PST until 12 December 2024 at 04:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures from Twilio Australia and New Zealand phone numbers.

Note, the maintenance will be carried out on each of the following dates and times:

03 December 2024 at 01:00 PST until 03 December 2024 at 04:00 PST

05 December 2024 at 01:00 PST until 05 December 2024 at 04:00 PST

10 December 2024 at 01:00 PST until 10 December 2024 at 04:00 PST

12 December 2024 at 01:00 PST until 12 December 2024 at 04:00 PST
Posted on Nov 25, 2024 - 22:55 PST

Russia SMS Carrier Maintenance - MegaFon Dec 3, 2024 12:00-16:00 PST

The MegaFon network in Russia is conducting a planned maintenance from 03 December 2024 at 12:00 PST until 03 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from MegaFon Russia handsets.
Posted on Nov 29, 2024 - 14:28 PST

United States SMS Carrier Maintenance - T-Mobile Dec 3, 2024 19:00 - Dec 4, 2024 05:00 PST

The T-Mobile network in the United States is conducting a planned maintenance from 03 December 2024 at 19:00 PST until 04 December 2024 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets.
Posted on Nov 19, 2024 - 13:47 PST

US and Canada SMS and MMS Carrier Partner Maintenance Dec 3, 2024 20:00 - Dec 4, 2024 00:00 PST

Our SMS and MMS carrier partner in US and Canada is conducting a planned maintenance from 03 December 2024 at 20:00 PST until 04 December 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via subset of US and Canada long codes, short codes and toll free numbers.
Posted on Nov 26, 2024 - 23:00 PST

United States SMS Carrier Maintenance - Verizon Dec 3, 2024 21:00 - Dec 4, 2024 01:00 PST

The Verizon network in the United States is conducting a planned maintenance from 03 December 2024 at 21:00 PST until 04 December 2024 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Verizon United States handsets.
Posted on Nov 25, 2024 - 15:31 PST

United States SMS Carrier Partner Maintenance Dec 3, 2024 21:30 - Dec 4, 2024 01:30 PST

Our SMS carrier partner in the United States is conducting a planned maintenance from 03 December 2024 at 21:30 PST until 04 December 2024 at 01:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States short codes.
Posted on Nov 27, 2024 - 03:51 PST

United States SMS Carrier Maintenance - AT&T Dec 3, 2024 21:30 - Dec 4, 2024 01:30 PST

The AT&T network in the United States is conducting a planned maintenance from 03 December 2024 at 21:30 PST until 04 December 2024 at 01:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.
Posted on Nov 27, 2024 - 03:58 PST

United Kingdom Account Security Carrier Partner Maintenance - Vodafone Dec 3, 2024 22:15 - Dec 4, 2024 08:00 PST

Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 03 December 2024 at 14:15 PST until 04 December 2024 at 00:00 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Legacy Identity MatchAndAttributes (edited)
New
Posted on Nov 28, 2024 - 08:46 PST

Russia SMS Carrier Maintenance - Tele2 Dec 4, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 04 December 2024 at 12:00 PST until 04 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:14 PST

US and Canada SMS and MMS Carrier Partner Maintenance Dec 4, 2024 20:00 - Dec 5, 2024 00:00 PST

Our SMS and MMS carrier partner in US and Canada is conducting a planned maintenance from 04 December 2024 at 20:00 PST until 05 December 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via subset of US and Canada long codes, short codes and toll free numbers.
Posted on Nov 26, 2024 - 23:01 PST

United States SMS and MMS Carrier Maintenance - T-Mobile Dec 4, 2024 21:00 - Dec 5, 2024 04:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 25, 2024 - 21:55 PST

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 04 December 2024 at 21:00 PST until 05 December 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.
Nov 22, 2024 - 12:31 PST

United Kingdom Account Security Carrier Partner Maintenance - Three Dec 4, 2024 21:30-23:30 PST

Our carrier partner Three United Kingdom is conducting a planned maintenance from 04 December 2024 at 21:30 PST until 04 December 2024 at 23:30 PST. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Nov 27, 2024 - 07:36 PST

Multiple Destination Voice Carrier Partner Maintenance Dec 5, 2024 04:00-08:00 PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 05 December 2024 at 04:00 PST until 05 December 2024 at 08:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio Australia and New Zealand phone numbers.
Posted on Nov 27, 2024 - 07:28 PST

US and Canada SMS and MMS Carrier Partner Maintenance Dec 5, 2024 20:00 - Dec 6, 2024 00:00 PST

Our SMS and MMS carrier partner in US and Canada is conducting a planned maintenance from 05 December 2024 at 20:00 PST until 06 December 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via subset of US and Canada long codes, short codes and toll free numbers.
Posted on Nov 26, 2024 - 23:01 PST

United States SMS Carrier Maintenance - Verizon Dec 5, 2024 21:00 - Dec 6, 2024 00:00 PST

The Verizon network in the United States is conducting a planned maintenance from 05 December 2024 at 21:00 PST until 06 December 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Posted on Nov 29, 2024 - 16:06 PST

Japan SMS Carrier Maintenance - NTT Docomo Dec 8, 2024 20:00 - Dec 9, 2024 00:00 PST

The NTT Docomo network in Japan is conducting a planned maintenance from 08 December 2024 at 20:00 PST until 09 December 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from NTT Docomo Japan handsets.
Posted on Nov 28, 2024 - 07:33 PST

Russia SMS Carrier Maintenance - Tele2 Dec 9, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 09 December 2024 at 12:00 PST until 09 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:15 PST

Denmark SMS Carrier Maintenance - Telia Dec 9, 2024 15:00-17:00 PST

The Telia network in Denmark is conducting a planned maintenance from 09 December 2024 at 15:00 PST until 09 December 2024 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Telia Denmark handsets.
Posted on Nov 28, 2024 - 14:52 PST

Russia SMS Carrier Maintenance - Tele2 Dec 11, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 11 December 2024 at 12:00 PST until 11 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:16 PST

US and Canada SMS and MMS Carrier Partner Maintenance Dec 11, 2024 20:00 - Dec 12, 2024 00:00 PST

Our SMS and MMS carrier partner in US and Canada is conducting a planned maintenance from 11 December 2024 at 20:00 PST until 12 December 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada handsets via subset of US and Canada long codes, short codes and toll free numbers.
Posted on Nov 26, 2024 - 23:02 PST

Russia SMS Carrier Maintenance - Tele2 Dec 16, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 16 December 2024 at 12:00 PST until 16 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:16 PST

Russia SMS Carrier Maintenance - Tele2 Dec 18, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 18 December 2024 at 12:00 PST until 18 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:17 PST

Russia SMS Carrier Maintenance - Tele2 Dec 23, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 23 December 2024 at 12:00 PST until 23 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:18 PST

Russia SMS Carrier Maintenance - Tele2 Dec 25, 2024 12:00-16:00 PST

The Tele2 network in Russia is conducting a series of planned maintenances from 25 December 2024 at 12:00 PST until 25 December 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Nov 30, 2024 - 00:18 PST

System Metrics Month Week Day

API Response Time - North America

Fetching

API Response Time - Europe

Fetching

Past Incidents

Dec 1, 2024

SMS Delivery Delays From Twilio Short-Code Numbers to US Carriers

Resolved - We are no longer experiencing SMS Delivery Delays From Twilio Short-Code Numbers to US Carriers at this time. This incident has been resolved.
Dec 1, 20:13 PST

Update - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Short-Code at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 1, 17:34 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Dec 1, 15:34 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 4 hours or as soon as we have any new information to share.
Dec 1, 07:17 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Dec 1, 05:08 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Dec 1, 03:17 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Dec 1, 01:28 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 23:32 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 21:35 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 19:44 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 17:47 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 15:47 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 13:47 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 11:47 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 09:52 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 07:44 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 05:56 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Operational) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 04:03 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 02:01 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 00:07 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 22:07 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 20:07 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 18:07 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Observing recovery)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 17:33 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
CSpire (status - Operational) Small US Carrier
Dish (status - Operational) Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 15:05 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Observing recovery)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
CSpire (status - Observing recovery) Small US Carrier
Dish (status - Observing recovery) Small US Carrier
Google Voice (status - Delayed)

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 13:47 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Observing recovery)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
CSpire: (status - Observing recovery) Small US Carrier
Dish: (status - Observing recovery) Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 12:55 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Delayed)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier
Dish (status - Delayed) - Small US Carrier
CSpire (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 11:17 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Delayed)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 10:32 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 09:32 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 08:02 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 07:43 PST

Update - Please find the current SMS delivery status from Twilio Short-Code for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 07:35 PST

Investigating - Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

For US Networks, use the following:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Operational)
MetroPCS (status - Operational)
US Cellular (status - Operational)
Altice (status - Delayed) - Small US Carrier

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 06:51 PST

MMS Delivery Delays from Twilio Short-Code Numbers to US Carriers

Resolved - We are no longer experiencing MMS delivery delays from Twilio Short-Code at this time. This incident has been resolved.
Dec 1, 13:02 PST

Update - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio short codes at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 1, 09:00 PST

Monitoring - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio short codes at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 1, 04:48 PST

Update - Please find the current MMS delivery status from Twilio short codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Dec 1, 02:54 PST

Update - Please find the current MMS delivery status from Twilio short codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Observing recovery)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 07:06 PST

Update - Please find the current MMS delivery status from Twilio short codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Observing recovery)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 05:05 PST

Update - Please find the current MMS delivery status from Twilio short codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Observing recovery)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 03:11 PST

Update - Please find the current MMS delivery status from Twilio short codes for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Observing recovery)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 30, 01:16 PST

Update - Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Observing recovery)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 23:22 PST

Update - Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Nov 29, 19:22 PST

Investigating - Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery delays from Twilio Short-Code numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share
Nov 29, 09:01 PST

Hong Kong SMS Carrier Maintenance - Three

Completed - The scheduled maintenance has been completed.
Dec 1, 13:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 11:00 PST

Scheduled - The Three network in Hong Kong is conducting a planned maintenance from 01 December 2024 at 11:00 PST until 01 December 2024 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Three Hong Kong handsets.
Nov 14, 06:27 PST

MMS Delivery Delays from Twilio Toll-Free Numbers to US Carriers

Resolved - We are no longer experiencing MMS delivery delay from Twilio Toll-Free at this time. This incident has been resolved.
Dec 1, 12:33 PST

Update - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Toll-Free at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 1, 08:31 PST

Monitoring - Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant MMS delivery from Twilio Toll-Free at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Dec 1, 04:31 PST

Update - Please find the current MMS delivery status from Twilio Toll-Free for the major carriers below:

AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We will provide another update in 2 hours or as soon as we have any new information to share.
Dec 1, 02:36 PST

Investigating - Due to sustained high traffic on the US carrier networks, we are currently experiencing MMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

For US Networks, use the following:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
MetroPCS (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share
Nov 29, 08:54 PST

Inbound SMS Delivery Failures to a Subset of Phone Numbers in Brazil

Resolved - The issue affecting message failures to a Subset of Phone Numbers in Brazil has been resolved, and the service is functioning normally at this time.
Dec 1, 08:06 PST

Update - We are observing recovery in inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Dec 1, 06:05 PST

Monitoring - We are observing recovery in inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Dec 1, 04:10 PST

Update - We continue to experience inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Dec 1, 02:24 PST

Investigating - We are experiencing inbound SMS delivery failures to a Subset of Phone Numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Dec 1, 01:34 PST

SMS Delivery Delays and Failures to MTN/Spacetel in Benin

Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to MTN/Spacetel in Benin. This incident has been resolved.
Dec 1, 07:16 PST

Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to MTN/Spacetel in Benin. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Dec 1, 05:03 PST

Update - We are still experiencing SMS delivery delays and failures to MTN/Spacetel in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 30, 17:08 PST

Update - We continue experiencing SMS delivery delays and failures to MTN/Spacetel in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 30, 09:08 PST

Update - We continue to experience SMS delivery delays and failures to MTN/Spacetel in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 30, 05:13 PST

Update - We continue to experience SMS delivery delays and failures to MTN/Spacetel in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 30, 03:17 PST

Investigating - We are experiencing SMS delivery delays and failures to MTN/Spacetel in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 30, 02:21 PST

Nov 30, 2024

SMS Delivery Failures To A Subset Of Phone Numbers In Brazil

Resolved - We are no longer experiencing SMS delivery failures to a subset of phone numbers in Brazil. This incident has been resolved.
Nov 30, 21:23 PST

Monitoring - We are observing successful SMS delivery failures to a subset of phone numbers in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 30, 19:32 PST

Investigating - We are experiencing SMS delivery failures to a subset of phone numbers in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Nov 30, 19:10 PST

Console Loading Errors

Resolved - Service interruption issues in the Console have been resolved and the Console is operating normally at this time. This incident has been resolved.
Nov 30, 12:24 PST

Monitoring - Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Nov 30, 11:54 PST

Update - We continue investigating service interruption issues in the Console. Customers may receive the error ''We are having trouble loading this page due to a server error. Please try again in a few minutes''. We expect to provide another update in 2 hours or as soon as more information becomes available
Nov 30, 09:54 PST

Update - We are investigating a service interruption in the Console. Customers may receive the error ‘We are having trouble loading this page due to a server error. Please try again in a few minutes’. We expect to provide another update in 1 hour or as soon as more information becomes available
Nov 30, 09:04 PST

Update - We are investigating a service interruption with the account settings page in the Console. Customers may receive the error ‘We are having trouble loading this page due to a server error. Please try again in a few minutes’. We expect to provide another update in 1 hour or as soon as more information becomes available
Nov 30, 08:54 PST

Investigating - Our monitoring systems have detected a potential issue in the account settings page, in the Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 30, 08:49 PST

SMS Delivery Delays to Multiple Networks in India via Subset of Shortcodes

Resolved - We are no longer experiencing SMS delivery delays to multiple networks in India via subset of short codes. This incident has been resolved.
Nov 30, 10:41 PST

Monitoring - We are observing recovery in SMS delivery delays to multiple networks in India via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 30, 08:45 PST

Investigating - We continue to experience SMS delivery delays to multiple networks in India via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 30, 04:51 PST

Monitoring - We continue to experience SMS delivery delays to multiple networks in India via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 30, 02:58 PST

Investigating - We are experiencing SMS delivery delays to multiple networks in India via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 30, 02:03 PST

SMS Delivery Delays to Eritel Network in Eritrea

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Eritel network in Eritrea. This incident has been resolved.
Nov 30, 01:10 PST

Update - We continue observing recovery in SMS delivery delays when sending messages to Eritel network in Eritrea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 23:20 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Eritel network in Eritrea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 15:20 PST

Update - We continue experiencing SMS delivery delays when sending messages to Eritel network in Eritrea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 29, 13:49 PST

Update - We continue experiencing SMS delivery delays when sending messages to Eritel network in Eritrea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 11:43 PST

Update - After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays when sending messages to Eritel network in Eritrea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 10:49 PST

Update - We are observing recovery in SMS delivery delays when sending messages to Eritel network in Eritrea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 09:15 PST

Investigating - After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays when sending messages to Eritel network in Eritrea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 08:19 PST

Update - We are still observing recovery in SMS delivery delays when sending messages to Eritel network in Eritrea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 06:21 PST

Update - We are experiencing SMS delivery delays when sending messages to Eritel network in Eritrea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 02:21 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Eritel network in Eritrea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 01:21 PST

Nov 29, 2024

SMS Delivery Delays and Failures to Multiple Networks in Malaysia and African Countries

Resolved - We are no longer experiencing SMS delivery delays and failures to all affected networks in African countries and Red One (XOX) network in Malaysia. This incident has been resolved.
Nov 29, 18:51 PST

Update - We continue observing recovery in SMS delivery delays and failures to all affected networks in African countries and Red One (XOX) network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 16:58 PST

Monitoring - We are observing recovery in SMS delivery delays and failures to all affected networks in African countries and Red One (XOX) network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 14:58 PST

Update - We are continuing to experience SMS delivery delays and failures to multiple networks in African countries and Red One (XOX) network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 16 hours or as soon as more information becomes available.

List of Impacted Networks:
- Malaysia Red One (XOX) Network
- Angola Movicel Network
- Comoros Telma Network
- Tanzania Tigo Network
- Tanzania Zantel Network
- Central African Republic Telecel Centraf Network
- Ghana Vodafone Network
- Mali Telecel Network
Nov 29, 09:37 PST

Update - We are continuing to experience SMS delivery delays and failures to multiple networks in African countries and Red One (XOX) network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 8 hours or as soon as more information becomes available.

List of Impacted Networks:
- Malaysia Red One (XOX) Network
- Angola Movicel Network
- Comoros Telma Network
- Tanzania Tigo Network
- Tanzania Zantel Network
- Central African Republic Telecel Centraf Network
- Ghana Vodafone Network
- Mali Telecel Network
Nov 29, 01:02 PST

Update - We are continuing to experience SMS delivery delays and failures to multiple networks in African countries and Red One (XOX) network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.

List of Impacted Networks:
- Malaysia Red One (XOX) Network
- Angola Movicel Network
- Comoros Telma Network
- Tanzania Tigo Network
- Tanzania Zantel Network
- Central African Republic Telecel Centraf Network
- Ghana Vodafone Network
- Mali Telecel Network
Nov 28, 21:02 PST

Update - We are observing recovery in SMS delivery delays and successful SMS Delivery when sending messages to multiple networks in Malaysia. We will continue monitoring the service to ensure a full recovery.

We are continuing to experience SMS delivery delays and failures to multiple networks in African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.

List of Impacted Networks:
- Angola Movicel Network
- Comoros Telma Network
- Tanzania Tigo Network
- Tanzania Zantel Network
- Central African Republic Telecel Centraf Network
- Ghana Vodafone Network
- Mali Telecel Network
Nov 28, 20:09 PST

Update - We are experiencing SMS delivery delays and failures to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

List of Impacted Networks:
- Malaysia Digi Network
- Malaysia Celcom Network
- Malaysia Red One (XOX) Network
- Angola Movicel Network
- Comoros Telma Network
- Tanzania Tigo Network
- Tanzania Zantel Network
- Central African Republic Telecel Centraf Network
- Ghana Vodafone Network
- Mali Telecel Network
Nov 28, 18:55 PST

Investigating - We are experiencing SMS delivery delays to Digi and Celcom Networks in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Nov 28, 17:57 PST

SMS Delivery Delays to Multiple Network in United Kingdom of Great Britain and Northern Ireland

Resolved - We have fully investigated the SMS delivery delays to multiple network in United Kingdom of Great Britain and Northern Ireland, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Nov 29, 18:05 PST

Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to multiple network in United Kingdom of Great Britain and Northern Ireland. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 29, 17:45 PST

SMS Delivery Delays to Telefonica and Claro Network in Colombia

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro network in Colombia. This incident has been resolved.
Nov 29, 18:00 PST

Update - We continue observing recovery in SMS delivery delays when sending messages to Claro network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 16:07 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 14:07 PST

Update - We continue experiencing SMS delivery delays when sending messages to Claro network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 29, 13:37 PST

Update - We are still experiencing SMS delivery delays when sending messages to Claro network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 11:37 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Claro network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 10:41 PST

United Kingdom SMS Carrier Maintenance - O2

Completed - The scheduled maintenance has been completed.
Nov 29, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 16:00 PST

Scheduled - The O2 network in the United Kingdom is conducting a planned maintenance from 24 November 2024 at 16:01 PST until 29 November 2024 at 15:59 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 United Kingdom handsets.
Nov 22, 07:03 PST

SMS Delivery Report Delays to Yemen Mobile Network in Yemen

Resolved - We are no longer experiencing SMS delivery receipt delays to Yemen mobile network in Yemen. This incident has been resolved.
Nov 29, 14:14 PST

Update - We are observing recovery in SMS delivery receipt delays to Yemen mobile network in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 12:18 PST

Monitoring - We are observing recovery in SMS delivery receipt delays to Yemen mobile network in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 10:18 PST

Update - We are still experiencing SMS delivery receipt delays to Yemen mobile network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 24 hours or as soon as more information becomes available.
Nov 27, 10:16 PST

Update - We are still experiencing SMS Delivery receipt delays to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 24 hours or as soon as more information becomes available.
Nov 26, 09:58 PST

Update - We are experiencing SMS Delivery receipt delays to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 24 hours or as soon as more information becomes available.
Nov 19, 10:00 PST

Update - We are still experiencing SMS Delivery Delays to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 16 hours or as soon as more information becomes available.
Nov 18, 19:36 PST

Update - We are still experiencing SMS Delivery Delays to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 8 hours or as soon as more information becomes available.
Nov 18, 11:10 PST

Update - We are still experiencing SMS Delivery Delays to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update within 4 hours or as soon as more information becomes available.
Nov 18, 07:25 PST

Update - We are still experiencing SMS Delivery Delays to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 18, 05:24 PST

Investigating - We are experiencing SMS Delivery Delays to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 18, 04:24 PST

SMS Delivery Report Delays and SMS Failure to FEBO Network in Belgium

Resolved - We are no longer experiencing message delivery reports and SMS failure to FEBO Network in Belgium. This incident has been resolved.
Nov 29, 13:13 PST

Monitoring - We are observing recovery in receiving message delivery reports and SMS failure to FEBO Network in Belgium. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 11:10 PST

Update - We are continuing to experience delays in receiving message delivery reports and SMS failure to FEBO Network in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 29, 09:12 PST

Update - We are continuing to experience delays in receiving message delivery reports and SMS failure to FEBO Network in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 29, 01:07 PST

Update - We are continuing to experience delays in receiving message delivery reports and SMS failure to FEBO Network in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 21:08 PST

Update - We are continuing to experience delays in receiving message delivery reports and SMS failure to FEBO Network in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 19:08 PST

Investigating - We are experiencing delays in receiving message delivery reports and SMS failure to FEBO Network in Belgium. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 18:08 PST

Errors When Transferring Conversations in Digital Channels

Resolved - Flex Agent Desktop incident has been resolved and service is operating normally at this time.
Nov 29, 11:35 PST

Monitoring - Flex Agent Desktop is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Nov 29, 11:13 PST

Identified - Our engineers have identified the root cause in the errors with the Flex Agent Desktop and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 10:38 PST

Update - We are investigating a service interruption with Flex Agent Desktop. Customers trying to transfer a conversation using digital channels transfer will experience an error. We expect to provide another update in 1 hour or as soon as more information becomes available
Nov 29, 09:23 PST

Investigating - Our monitoring systems have detected a potential issue Flex Agent. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 29, 09:09 PST

SMS Delivery Delays to DigiMobil Network (Movistar) in Spain

Resolved - We are no longer experiencing SMS delivery delays when sending messages to DigiMobil network (Movistar) in Spain. This incident has been resolved.
Nov 29, 11:11 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to DigiMobil network (Movistar) in Spain. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 09:18 PST

Update - We are experiencing SMS delivery delays when sending messages to DigiMobil network (Movistar) in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 29, 05:10 PST

Update - We are experiencing SMS delivery delays when sending messages to DigiMobil network (Movistar) in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 03:10 PST

Investigating - We are experiencing SMS delivery delays when sending messages to DigiMobil network (Movistar) in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 02:10 PST

Issues With Verify (2FA) Traffic to China

Resolved - The issues with Verify (2FA) traffic to China have been resolved and it is operating normally at this time. This incident has been resolved.
Nov 29, 11:00 PST

Update - We are observing recovery for Verify (2FA) traffic to China. We will continue monitoring the service to ensure a full recovery. We will provide another update by November 29th at 11 am Pacific time or as soon as more information becomes available.
Nov 25, 10:17 PST

Update - We are observing recovery for Verify (2FA) traffic to China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 24, 13:12 PST

Update - We are seeing recovery for Verify (2FA) traffic to China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Nov 23, 13:17 PST

Update - We have started seeing recovery for Verify (2FA) traffic to China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Nov 22, 13:19 PST

Update - We have started seeing recovery for Verify (2FA) traffic to China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 20, 11:28 PST

Monitoring - We have started seeing recovery for Verify (2FA) traffic to China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Nov 20, 10:56 PST

Identified - Our engineers have identified the issue causing problems with Verify (2FA) traffic to China and are working to deploy a fix. We will provide another update on November 20th, at 11 AM Pacific time or as soon as more information becomes available.
Nov 18, 08:15 PST

Update - We are still experiencing issues with Verify (2FA) traffic to China. Our engineers continue to work to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 17, 09:33 PST

Update - We keep experiencing issues with Verify (2FA) traffic to China. Our engineers continue to work to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 16, 09:33 PST

Update - We continue to experience issues with Verify (2FA) traffic to China. Our engineers continue to work to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 15, 09:27 PST

Update - We still continue to experience issues with Verify (2FA) traffic to China. Our engineers are still working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 14, 09:38 PST

Update - We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 12, 09:43 PST

Update - We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 7, 14:04 PST

Update - We continue to experience issues with Verify (2FA) traffic to China. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 7, 05:52 PST

Update - We continue to experience China customers unable to receive 2FA OTP into Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 7, 01:57 PST

Investigating - We continue to experience China customers unable to receive 2FA OTP into Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 6, 21:56 PST

Messaging Callback Failures

Resolved - Twilio Messaging Callback was degraded for 18 minutes between 10:04 am and 10:22 am Pacific Time on 11/29/2024. During this period of time customers may have experienced status callbacks failures. The issue has now been resolved.
Nov 29, 11:00 PST

Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with Status Callbacks. We will follow up and provide customer impact details within 2 hours.
Nov 29, 10:51 PST

SMS Delivery Receipt Delays to Multiple Networks in Multiple Countries in Europe

Resolved - We are no longer experiencing delivery report delays when sending to multiple networks in multiple countries in Europe. This incident has been resolved.
Nov 29, 10:24 PST

Monitoring - We are observing recovery in SMS delivery receipt delays when sending messages to multiple networks in multiple countries in Europe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 08:30 PST

Update - We are experiencing SMS delivery receipt delays when sending messages to multiple networks in multiple countries in Europe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 05:57 PST

Investigating - We are experiencing SMS delivery receipt delays when sending messages to multiple networks in multiple countries in Europe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 04:57 PST

SMS Delivery Receipt Delays To Tele2 and Telenor Networks in Sweden

Resolved - We are no longer experiencing delivery report delays when sending to Tele2 and Telenor networks in Sweden. This incident has been resolved.
Nov 29, 10:22 PST

Monitoring - We are observing recovery in delivery report delays when sending to Tele2 and Telenor networks in Sweden. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 08:12 PST

Update - We are experiencing delays in receiving message delivery reports when sending to Tele2 and Telenor networks in Sweden. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 29, 04:15 PST

Update - We are experiencing delays in receiving message delivery reports when sending to Tele2 and Telenor networks in Sweden. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 02:15 PST

Investigating - We are experiencing delays in receiving message delivery reports when sending to Tele2 network in Sweden. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 01:15 PST

SMS Delivery Delays to Mobilis Network in Algeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mobilis network in Algeria. This incident has been resolved.
Nov 29, 10:20 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mobilis network in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 08:10 PST

Update - We continue to experience SMS delivery delays when sending messages to Mobilis network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 05:55 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Mobilis network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 04:55 PST

SMS Delivery Delays to Oman Mobile Networks in Oman

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Oman Mobile Networks in Oman. This incident has been resolved.
Nov 29, 08:26 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Oman Mobile Networks in Oman. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 05:51 PST

Update - We are continuing to experience SMS delivery delays when sending messages to Oman Mobile Networks in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 29, 02:59 PST

Update - We are continuing to experience SMS delivery delays when sending messages to Oman Mobile Networks in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 22:59 PST

Update - We are continuing to experience SMS delivery delays when sending messages to Oman Mobile Networks in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 20:59 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Oman Mobile Networks in Oman. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 19:59 PST

SMS Delivery Failures to Multiple Networks in Mexico

Resolved - We are no longer experiencing SMS delivery failures when sending messages to multiple networks in Mexico. This incident has been resolved.
Nov 29, 08:17 PST

Monitoring - We are observing successful SMS delivery when sending messages to multiple networks in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 05:31 PST

Update - We are experiencing SMS delivery failures when sending messages to multiple networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 03:59 PST

Investigating - We are experiencing SMS delivery failures when sending messages to multiple networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 02:59 PST

SMS Delivery Delays to Telstra in Australia

Resolved - We are no longer experiencing SMS delivery delays to Telstra in Australia. This incident has been resolved.
Nov 29, 07:04 PST

Monitoring - We are observing recovery in SMS delivery delays to Telstra in Australia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 05:01 PST

Update - We continue to experience SMS delivery delays to Telstra in Australia. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 28, 22:27 PST

Update - We continue to experience SMS delivery delays to Telstra in Australia. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 18:27 PST

Update - We continue to experience SMS delivery delays to Telstra in Australia. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 16:27 PST

Investigating - We are experiencing SMS delivery delays to Telstra in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Nov 28, 15:27 PST

SMS Delivery Delays to MTS Network in Russia

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTS network in Russia. This incident has been resolved.
Nov 29, 06:48 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTS network in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 04:44 PST

Update - We continue to experience SMS delivery delays when sending messages to MTS network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 02:44 PST

Investigating - We are experiencing SMS delivery delays when sending messages to MTS network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 01:44 PST

SMS Delivery Delays to Bouygues Telecom Network in France

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Bouygues Telecom network in France. This incident has been resolved.
Nov 29, 06:19 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bouygues Telecom network in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 04:24 PST

Update - We are experiencing SMS delivery delays when sending messages to Bouygues Telecom network in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 02:24 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Bouygues Telecom network in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 01:24 PST

SMS Delivery Delays to Multiple Networks in Hungary via Domestic Sender ID

Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Hungary via domestic sender ID. This incident has been resolved.
Nov 29, 06:16 PST

Monitoring - We are continuing to observe recovery in SMS delivery delays when sending messages to multiple networks in Hungary via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 04:19 PST

Update - We are continuing to observe recovery in SMS delivery delays when sending messages to multiple networks in Hungary via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 04:19 PST

Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in Hungary via domestic sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 03:19 PST

Update - We are continuing to observe recovery in SMS delivery delays when sending messages to multiple networks in Hungary via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 19:20 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in Hungary via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 17:20 PST

Update - We are still experiencing SMS delivery delays when receiving messages from multiple networks in Hungary via domestic sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 28, 16:47 PST

Update - We are still experiencing SMS delivery delays when receiving messages from multiple networks in Hungary via domestic sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 12:47 PST

Investigating - We are experiencing SMS delivery delays when receiving messages from multiple networks in Hungary via domestic sender ID. Our engineers are working with our carrier partner to resolve the issue. Also, we have mitigated issues with the outbound traffic in SMS delivery delays to multiple networks in Hungry via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 10:47 PST

Update - We are observing recovery in SMS delivery delays when receiving messages from multiple networks in Hungary via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 08:57 PST

Monitoring - We are observing recovery in SMS delivery delays when receiving messages from multiple networks in Hungary via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 07:00 PST

Update - We are experiencing SMS delivery delays when receiving messages from multiple networks in Hungary via domestic sender ID. Our engineers are working with our carrier partner to resolve the issue. Also, we have mitigated issues with the outbound traffic in SMS delivery delays to multiple networks in Hungry via domestic sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 05:00 PST

Update - We are experiencing SMS delivery delays when sending messages to multiple networks in Hungary via domestic sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 04:00 PST

Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 28, 03:57 PST

SMS Delivery Delays to Globe Network in Philippines

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Globe network in Philippines. This incident has been resolved.
Nov 29, 04:12 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Globe network in Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 02:15 PST

Update - We continue to experience SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 29, 01:50 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 29, 00:50 PST

SMS Delivery Delays to MTS Network In Kazakhstan

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTS network in Kazakhstan. This incident has been resolved.
Nov 29, 01:23 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTS Network In Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 23:24 PST

Update - We are continuing to experience SMS delivery delays when sending messages to MTS Network In Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 21:25 PST

Update - We are continuing to experience SMS delivery delays when sending messages to MTS Network In Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 19:25 PST

Investigating - We are experiencing SMS delivery delays when sending messages to MTS Network In Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 18:25 PST

Nov 28, 2024

SMS Delivery Failures to Ditto in Philippines via Subset of International Pre-Registered Sender ID

Resolved - We are no longer experiencing SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. This incident has been resolved.
Nov 28, 23:38 PST

Update - We are observing successful SMS delivery to Ditto in the Philippines via subset of international pre-registered sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 21:38 PST

Monitoring - We are observing successful SMS delivery to Ditto in the Philippines via subset of international pre-registered sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 19:38 PST

Update - We are continuing to experience SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 28, 18:24 PST

Update - We are experiencing SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 14:24 PST

Investigating - We are experiencing SMS delivery failures to Ditto in the Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 12:23 PST

Update - We are observing successful SMS delivery to Ditto in Philippines via Subset of International Pre-Registered Sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 10:22 PST

Monitoring - We are observing successful SMS delivery to Ditto in Philippines via Subset of International Pre-Registered Sender ID. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 07:33 PST

Update - We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 28, 03:10 PST

Update - We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 27, 23:10 PST

Update - We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 21:10 PST

Investigating - We are experiencing SMS delivery failures to Ditto in Philippines via subset of international pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 20:10 PST

SMS Delivery Delay to Ice Network in Costa Rica

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ice Network in Costa Rica. This incident has been resolved.
Nov 28, 23:29 PST

Update - We are continuing to observe recovery in SMS delivery delays when sending messages to Ice Network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 19:29 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ice Network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 17:29 PST

Update - We are still experiencing SMS delivery delays when sending messages to Ice Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 13:29 PST

Update - We are experiencing SMS delivery delays when sending messages to Ice Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 11:29 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Ice Network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 10:00 PST

SMS Delivery Delays to T-Mobile Network in Czech Republic

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to T-Mobile network in the Czech Republic. This incident has been resolved.
Nov 28, 22:29 PST

Update - We are continuing to observe recovery in SMS delivery delays when sending messages to T-Mobile network in the Czech Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 20:29 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to T-Mobile network in the Czech Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 18:29 PST

Update - We continue to experience SMS delivery delays when sending messages to T-Mobile network in the Czech Republic. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 14:29 PST

Update - We are experiencing SMS delivery delays when sending messages to T-Mobile network in the Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 12:20 PST

Investigating - We are experiencing SMS delivery delays when sending messages to T-Mobile network in the Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 12:20 PST

Update - We are observing recovery in SMS delivery delays when sending messages to T-Mobile network in Czech Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 10:20 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to T-Mobile network in Czech Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 07:18 PST

Update - We continue to experience SMS delivery failures sending to T-Mobile network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 28, 05:05 PST

Update - We continue to experience SMS delivery failures sending to T-Mobile network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 27, 21:05 PST

Update - We continue to experience SMS delivery failures sending to T-Mobile network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 27, 17:05 PST

Update - We continue to experience SMS delivery failures sending to T-Mobile network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 15:10 PST

Investigating - We are experiencing SMS delivery failures sending to T-Mobile network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 14:15 PST

SMS Delivery Delays To Telecel Network In Burkina Faso

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telecel Network In Burkina Faso. This incident has been resolved.
Nov 28, 21:11 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telecel Network In Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 19:11 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Telecel Network In Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 18:28 PST

SMS Delivery Delays to Virgin Mobile Colombia SAS in Colombia

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Virgin Mobile Colombia SAS in Colombia. This incident has been resolved.
Nov 28, 20:16 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Virgin Mobile Colombia SAS in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 18:16 PST

Update - We continue to experience SMS delivery delays to Virgin Mobile Colombia SAS in Colombia. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 16:16 PST

Investigating - We are experiencing SMS delivery delays to Virgin Mobile Colombia SAS in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Nov 28, 15:16 PST

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 20:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 14:00 PST

Scheduled - Our SMS carrier partner in Malaysia and Cambodia is conducting an emergency maintenance from 28 November 2024 at 14:00 PST until 28 November 2024 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XOX Malaysia and Smart Cambodia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 28, 12:54 PST

New Zealand SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 20:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 14:00 PST

Scheduled - Our SMS carrier partner in New Zealand is conducting a planned maintenance from 28 November 2024 at 14:00 PST until 28 November 2024 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from Vodafone, Spark and 2degrees New Zealand handsets
Nov 25, 23:37 PST

SMS Delivery Delays to C-Spire Network in the United States of America

Resolved - We are no longer experiencing SMS delivery delays when sending messages to C-Spire Network in the United States of America. This incident has been resolved.
Nov 28, 19:07 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to C-Spire Network in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 17:07 PST

Update - We are experiencing SMS delivery delays when sending messages to C-Spire Network in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 13:08 PST

Update - We are experiencing SMS delivery delays when sending messages to C-Spire Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 11:08 PST

Investigating - We are experiencing SMS delivery delays when sending messages to C-Spire Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in1 hour or as soon as more information becomes available.
Nov 28, 10:07 PST

SMS Delivery Delays to MTN Network in Ghana

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN network in Ghana. This incident has been resolved.
Nov 28, 18:16 PST

Update - We are observing recovery in SMS delivery delays when sending messages to MTN network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 14:16 PST

Update - We are observing recovery in SMS delivery delays when sending messages to MTN network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 12:18 PST

Update - We are observing recovery in SMS delivery delays when sending messages to MTN network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 10:18 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 07:14 PST

Update - We are experiencing SMS delivery delays when sending messages to MTN network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 05:24 PST

Investigating - We are experiencing SMS delivery delays when sending messages to MTN network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 04:24 PST

SMS Delivery Delays to Multiple Networks in Multiple Countries in APAC and EMEA

Resolved - We are no longer experiencing SMS delivery delays to multiple networks in multiple countries in APAC and EMEA. This incident has been resolved.
Nov 28, 17:30 PST

Update - We continue to experience SMS delivery delays to multiple networks in multiple countries in APAC and EMEA. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 16:51 PST

Investigating - We are experiencing SMS delivery delays to multiple networks in multiple countries in APAC and EMEA. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Nov 28, 15:50 PST

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Nov 28, 16:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 12:01 PST

Scheduled - The Tele2 network in Russia is conducting an emergency maintenance from 28 November 2024 at 12:00 PST until 28 November 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 28, 04:40 PST

Russia SMS Carrier Maintenance - MegaFon and Yota

Completed - The scheduled maintenance has been completed.
Nov 28, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 12:00 PST

Scheduled - The MegaFon and Yota networks in Russia are conducting a planned maintenance from 28 November 2024 at 12:00 PST until 28 November 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon and Yota Russia handsets.
Nov 25, 07:29 PST

SMS Delivery Delays to Altan Redes Network in Mexico

Resolved - We are no longer experiencing We are experiencing SMS delivery delays when sending messages to Altan Redes Network in Mexico. This incident has been resolved.
Nov 28, 14:02 PST

Update - We are observing recovery in SMS delivery delays when sending messages to when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 11:58 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 09:51 PST

Update - We are experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 28, 03:34 PST

Update - We are experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 01:34 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 00:34 PST

Monitoring - We are observing recovery in delivery report delays when sending to to Altan Redes Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 22:34 PST

Update - We are experiencing SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 20:34 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 19:34 PST

SMS Delivery Delays to Tigo in Tanzania, United Republic

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Tigo in Tanzania, United Republic. This incident has been resolved.
Nov 28, 12:30 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tigo in Tanzania, United Republic.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 10:30 PST

Update - We are experiencing SMS delivery delays when sending messages to Tigo in Tanzania, United Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 07:29 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Tigo in Tanzania, United Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 06:23 PST

SMS Delivery Delays to CTBC Celular SA Network (CTBC) in Brazil

Resolved - We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular SA Network (CTBC) in Brazil. This incident has been resolved.
Nov 28, 11:28 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA Network (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 09:18 PST

Update - We are continue experiencing SMS delivery delays when sending messages to CTBC Celular SA network (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 07:08 PST

Investigating - We are experiencing SMS delivery delays when sending messages to CTBC Celular SA network (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 28, 05:49 PST

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:02 PST

Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a series of planned maintenances from 19 November 2024 at 01:00 PST until 28 November 2024 at 04:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio Australia and New Zealand phone numbers.

Note, the maintenance will be carried out on each of the following dates and times:

19 November 2024 at 01:00 PST until 19 November 2024 at 04:00 PST

21 November 2024 at 01:00 PST until 21 November 2024 at 04:00 PST

26 November 2024 at 01:00 PST until 26 November 2024 at 04:00 PST

28 November 2024 at 01:00 PST until 28 November 2024 at 04:00 PST
Nov 13, 04:14 PST

SMS Delivery Delays To Hot Mobile network in Israel

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Hot Mobile network in Israel. This incident has been resolved.
Nov 28, 03:50 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Hot Mobile network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 01:52 PST

Update - We are experiencing SMS delivery delays when sending messages to Hot Mobile network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 28, 00:50 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Hot Mobile network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 23:50 PST

Nov 27, 2024

Saudi Arabia SMS and MMS Carrier Maintenance - Lebara

Completed - The scheduled maintenance has been completed.
Nov 27, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 16:01 PST

Scheduled - The Lebara network in Saudi Arabia is conducting a planned maintenance from 27 November 2024 at 16:00 PST until 27 November 2024 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Lebara Saudi Arabia handsets.
Nov 25, 15:31 PST

Multiple Destination SMS Carrier Maintenance - Hi3G

Completed - The scheduled maintenance has been completed.
Nov 27, 20:10 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 12:10 PST

Scheduled - The Hi3G network in Sweden and Denmark is conducting a series of planned maintenances from 24 November 2024 at 12:10 PST until 27 November 2024 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hi3G Sweden and Denmark handsets.

Note, the maintenance will be carried out on each of the following dates and times:

24 November 2024 at 12:10 PST until 24 November 2024 at 21:00 PST

26 November 2024 at 12:10 PST until 26 November 2024 at 21:00 PST

27 November 2024 at 12:10 PST until 27 November 2024 at 21:00 PST
Nov 19, 22:04 PST

Netherlands SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 27, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 14:30 PST

Scheduled - Our SMS carrier partner in the Netherlands is conducting a planned maintenance from 27 November 2024 at 14:30 PST until 27 November 2024 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Netherlands handsets.
Nov 26, 07:36 PST

Russia SMS Carrier Maintenance - MegaFon and Yota

Completed - The scheduled maintenance has been completed.
Nov 27, 16:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:00 PST

Scheduled - The MegaFon and Yota networks in Russia are conducting a planned maintenance from 27 November 2024 at 12:00 PST until 27 November 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon and Yota Russia handsets.
Nov 25, 07:26 PST

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Nov 27, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 12:00 PST

Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 06 November 2024 at 12:00 PST until 27 November 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

Note, the maintenance will be carried out on each of the following dates and times:

06 November 2024 at 12:00 PST until 06 November 2024 at 16:00 PST

11 November 2024 at 12:00 PST until 11 November 2024 at 16:00 PST

13 November 2024 at 12:00 PST until 13 November 2024 at 16:00 PST

18 November 2024 at 12:00 PST until 18 November 2024 at 16:00 PST

20 November 2024 at 12:00 PST until 20 November 2024 at 16:00 PST

25 November 2024 at 12:00 PST until 25 November 2024 at 16:00 PST

27 November 2024 at 12:00 PST until 27 November 2024 at 16:00 PST
Oct 30, 03:16 PDT

SMS Delivery Delays to Entel Network in Bolivia

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Entel Network in Bolivia. This incident has been resolved.
Nov 27, 14:31 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Entel Network in Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 12:35 PST

Update - We are continue experiencing SMS delivery delays when sending messages to Entel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 10:42 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Entel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 08:48 PST

SMS delivery delays to AT&T in the US from a subset of Shortcodes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to AT&T in the US from a subset of Shortcodes. This incident has been resolved.
Nov 27, 14:00 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to AT&T in the US from a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 12:07 PST

Investigating - We are experiencing SMS delivery delays when sending messages to AT&T in the US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 11:34 PST

Kazakhstan SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Nov 27, 13:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 11:00 PST

Scheduled - The Tele2 network in Kazakhstan is conducting a planned maintenance from 27 November 2024 at 11:00 PST until 27 November 2024 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.
Nov 25, 08:20 PST

SMS Delivery Delays to MTN in Afghanistan

Resolved - We continue experiencing SMS delivery delays when sending messages to MTN in Afghanistan. We have reached out to all impacted customers individually for further follow-ups.
Nov 27, 12:33 PST

Update - We continue to experience SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 26, 21:06 PST

Update - We are still continuing to experience SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 24, 20:51 PST

Update - We are continuing to experience SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Nov 21, 21:03 PST

Update - We are continuing to experience SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 20, 05:03 PST

Update - We are continuing to experience SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 19, 21:04 PST

Update - We are continuing to experience SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 19, 17:04 PST

Update - We are continuing to experience SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 19, 15:00 PST

Update - We are continuing to investigate this issue.
Nov 19, 13:45 PST

Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 19, 13:33 PST

Investigating an Issue With Usage API and Page Counts

Resolved - The issue with console Usage API and Page Counts has been resolved is operating normally at this time.
Nov 27, 10:40 PST

Identified - Our engineering team has identified the cause of the issue and is working to deploy a fix. Console Usage API and Page Counts continue to display inaccurate values for many products. Billing will not be impacted, but customers may see incorrect values when viewing the Usage page in Console or when using the Usage API. We expect to provide another update in 24 hours or as soon as more information becomes available.
Nov 26, 14:34 PST

Update - We continue to experience some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 26, 06:46 PST

Update - We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 25, 22:46 PST

Update - We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 25, 18:46 PST

Update - We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 17:00 PST

Update - We are currently experiencing some issues with our console Usage API and Page Counts. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 25, 16:03 PST

Investigating - Our monitoring systems have detected a potential issue with Usage API and Page Counts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 25, 15:52 PST

SMS Delivery Delays to Glo Network in Nigeria

Resolved - We are no longer experiencing SMS delivery failures to Glo Network in Nigeria. This incident has been resolved.
Nov 27, 10:24 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Glo network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 08:18 PST

Update - We are continue experiencing SMS delivery delays when sending messages to Glo network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 06:49 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Glo network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 06:00 PST

Authy API unavailable for 40 seconds

Resolved - The Twilio Authy API was degraded for 40 seconds between 11:10:49 PM and 11:11:29 PM Pacific Time on November 22, 2024. During this time, customers may have experienced 500 errors when connecting to the API Level. This issue has now been resolved.
Nov 27, 09:54 PST

New Zealand Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 03:00 PST

Scheduled - Our Voice carrier partner in New Zealand is conducting a planned maintenance from 27 November 2024 at 03:00 PST until 27 November 2024 at 07:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
Nov 20, 05:52 PST

SMS Delivery Delays to Tigo in Colombia via Subset of Shortcodes

Resolved - We have fully investigated the SMS delivery delays when sending messages to Tigo in Colombia issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Nov 27, 06:44 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Tigo in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 27, 06:17 PST

United States SMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 27, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 00:00 PST

Scheduled - United States SMS Carrier Maintenance - T-Mobile

The T-Mobile network in the United States is conducting a planned maintenance from 27 November 2024 at 00:00 PST until 27 November 2024 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets.
Nov 26, 12:57 PST

Mexico SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Nov 27, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 PST

Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 26 November 2024 at 22:00 PST until 27 November 2024 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Nov 25, 22:01 PST

MMS Short Code Messages Incorrectly Failing With 30500 Error Code

Resolved - We are no longer experiencing intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. This incident has been resolved.
Nov 27, 02:37 PST

Monitoring - We are observing recovery in intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 00:49 PST

Update - We are continuing to investigate intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. We expect to provide another update in 24 hours or as soon as more information becomes available.
Nov 26, 03:42 PST

Update - We are continuing to investigate intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 21, 19:55 PST

Update - We are investigating intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 21, 11:55 PST

Update - We are investigating intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 21, 07:52 PST

Update - We are investigating intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 21, 05:52 PST

Investigating - We are investigating intermittent issues with MMS Short Code messages incorrectly failing with 30500 error code. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 21, 04:52 PST

MMS Delivery Failures to Multiple Networks in Australia

Resolved - We are no longer experiencing MMS delivery failures to Australia. This incident has been resolved.
Nov 27, 01:54 PST

Update - We are observing successful MMS sending to Australia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 27, 01:41 PST

Monitoring - We are observing successful MMS sending to Australia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 21:38 PST

Update - We continue experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 26, 20:27 PST

Update - We continue experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 26, 12:02 PST

Update - We are experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 26, 08:02 PST

Update - We are experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 06:02 PST

Investigating - We are experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 26, 05:10 PST

Monitoring - We are observing successful MMS delivery to multiple networks in Australia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 04:49 PST

Update - We are experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 25, 12:53 PST

Update - We are experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 25, 04:53 PST

Update - We are experiencing MMS delivery failures sending to Australia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 22:53 PST

Nov 26, 2024

SMS Delivery Delays to Altan Redes Network in Mexico

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. This incident has been resolved.
Nov 26, 22:17 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 20:19 PST

Update - We continue to experience SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 26, 16:10 PST

Update - We continue to experience SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 14:15 PST

SMS Delivery Failures to Movicel Network in Angola

Resolved - We are no longer experiencing SMS delivery failures to Movicel network in Angola. This incident has been resolved.
Nov 26, 21:41 PST

Update - We are observing successful SMS delivery sending to Movicel network in Angola. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 21:03 PST

Monitoring - We are observing successful SMS delivery sending to Movicel network in Angola. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 18:52 PST

Update - We continue to experience SMS delivery failures sending to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 16:51 PST

Investigating - We are experiencing SMS delivery failures sending to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 26, 15:55 PST

Russia SMS Carrier Maintenance - MTS

Completed - The scheduled maintenance has been completed.
Nov 26, 21:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 20:30 PST

Scheduled - The MTS network in Russia is conducting a planned maintenance from 26 November 2024 at 20:30 PST until 26 November 2024 at 21:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
Nov 25, 04:45 PST

SMS Delivery Delays to OneNZ/Vodafone in New Zealand via Subset of Short Codes

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to OneNZ/Vodafone in New Zealand via subset of short codes. This incident has been resolved.
Nov 26, 19:01 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to OneNZ/Vodafone in New Zealand via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 16:51 PST

Investigating - We are experiencing SMS delivery delays when sending messages to OneNZ/Vodafone in New Zealand via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 26, 15:59 PST

SMS Delivery Delays to CTBC Celular SA in Brazil

Resolved - We are no longer experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. This incident has been resolved.
Nov 26, 16:36 PST

Monitoring - We are observing recovery in SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 14:37 PST

Update - We continue experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 26, 11:14 PST

Update - We continue experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 26, 09:14 PST

Update - We are experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 26, 08:14 PST

Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to CTBC Celular SA in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 26, 08:10 PST

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Nov 26, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 13:00 PST

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 26 November 2024 at 13:00 PST until 26 November 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Nov 22, 07:13 PST

Russia SMS Carrier Maintenance - MTS

Completed - The scheduled maintenance has been completed.
Nov 26, 10:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:30 PST

Scheduled - The MTS network in Russia is conducting an emergency maintenance from 26 November 2024 at 08:30 PST until 26 November 2024 at 10:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 26, 02:38 PST

New Zealand Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 03:00 PST

Scheduled - Our Voice carrier partner in New Zealand is conducting a planned maintenance from 26 November 2024 at 03:00 PST until 26 November 2024 at 07:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
Nov 20, 05:51 PST

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 04:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 01:00 PST

Scheduled - Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 26 November 2024 at 01:00 PST until 26 November 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Canada handsets via subset of United States and Canada long codes and short codes.
Nov 22, 04:08 PST

Ecuador SMS Carrier Maintenance - Movistar

Completed - The scheduled maintenance has been completed.
Nov 26, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:01 PST

Scheduled - The Movistar network in Ecuador is conducting a planned maintenance from 25 November 2024 at 21:01 PST until 26 November 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Movistar Ecuador handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Nov 25, 14:59 PST

Nov 25, 2024

SMS Delivery Failure & Delivery Report Delays to China Telecommunication Networks in China

Resolved - We are no longer experiencing SMS delivery failures and delivery report delays to China Telecommunication Networks in China. This incident has been resolved.
Nov 25, 23:08 PST

Monitoring - We are observing successful SMS delivery to China Telecommunication Networks in China. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 22:31 PST

Update - We are still experiencing SMS delivery failure and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Nov 25, 05:04 PST

Update - We are still experiencing SMS Delivery Failure & Delivery Report Delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 22, 13:22 PST

Update - We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Nov 22, 05:15 PST

Update - We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Nov 22, 01:17 PST

Update - We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 21, 23:18 PST

Investigating - We are experiencing SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 21, 22:18 PST

SMS Delivery Delays to Multiple Networks in Brazil via Subset of Twilio Numbers

Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Brazil via subset of Twilio numbers. This incident has been resolved.
Nov 25, 22:35 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in Brazil via subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 20:31 PST

Update - We are still experiencing SMS delivery delays to multiple networks in Brazil via subset of Twilio numbers. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 25, 14:08 PST

Update - We continue to experience SMS delivery delays to multiple networks in Brazil via subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 25, 10:08 PST

Update - We continue to experience SMS delivery delays to multiple networks in Brazil via subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 08:08 PST

Update - We are experiencing SMS delivery delays to multiple networks in Brazil via subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 25, 07:08 PST

Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to multiple networks in Brazil via subset of Twilio numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 25, 07:00 PST

SMS Delivery Delay to T-Mobile Network in the US for a Subset of Short Codes

Resolved - We are no longer experiencing SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. This incident has been resolved.
Nov 25, 17:03 PST

Monitoring - We are observing recovery in SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 15:05 PST

Update - We continue to experience SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 13:05 PST

Investigating - We are experiencing SMS delivery delays to T-Mobile Network in the US for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Nov 25, 12:05 PST

SMS Delivery Delays to Safaricom Network in Kenya

Resolved - We are no longer experiencing SMS delivery delays to Safaricom network in Kenya. This incident has been resolved.
Nov 25, 13:35 PST

Monitoring - We are observing recovery in SMS delivery delays to Safaricom network in Kenya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 11:37 PST

Update - We continue to experience SMS delivery delays to Safaricom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 11:12 PST

Update - We are experiencing SMS delivery delays to Safaricom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 25, 10:12 PST

Investigating - Our monitoring systems have detected a potential issue SMS delivery delays to Safaricom network in Kenya. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 25, 10:01 PST

SMS Delivery Delays to Mobilis Network in Algeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mobilis network in Algeria. This incident has been resolved.
Nov 25, 12:46 PST

Update - We are observing recovery in SMS delivery delays when sending messages to Mobilis network in Algeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 10:51 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mobilis network in Algeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Nov 25, 08:54 PST

SMS Delivery Delays to Mobilis Network in Algeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mobilis network in Algeria. This incident has been resolved.
Nov 25, 03:55 PST

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 03:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 23:00 PST

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 24 November 2024 at 23:00 PST until 25 November 2024 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets.
Nov 21, 00:12 PST

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Nov 25, 02:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 14:00 PST

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 24 November 2024 at 14:00 PST until 25 November 2024 at 02:00 PST. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Nov 21, 14:17 PST

Nov 24, 2024

SMS Delivery Delays to Multiple Networks In New Zealand Via Subset Of Short Codes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks In New Zealand Via Subset Of Short Codes. This incident has been resolved.
Nov 24, 23:54 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Multiple Networks In New Zealand Via Subset Of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 22:16 PST

Investigating - We are experiencing delays in receiving message delivery reports when sending SMS to New Zealand Via Subset Of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Nov 24, 21:20 PST

Russia SMS Carrier Maintenance - MTS

Completed - The scheduled maintenance has been completed.
Nov 24, 21:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 20:30 PST

Scheduled - The MTS network in Russia is conducting a planned maintenance from 24 November 2024 at 20:30 PST until 24 November 2024 at 21:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
Nov 22, 15:12 PST

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 21:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 13:00 PST

Scheduled - Our SMS carrier partner in the United States and Puerto Rico is conducting a planned maintenance from 24 November 2024 at 13:00 PST until 24 November 2024 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States and Puerto Rico handsets.
Nov 22, 05:05 PST

SMS Delivery Delays to Sky Network in the UK

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Sky Network in the UK. This incident has been resolved.
Nov 24, 14:11 PST

Update - We are observing recovery in SMS delivery delays when sending messages to Sky Network in the UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 12:11 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Sky Network in the UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 08:17 PST

Update - We are continue to experience SMS delivery delays when sending messages to Sky Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 24, 04:11 PST

Update - We are continue to experiencing SMS delivery delays when sending messages to Sky Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Nov 23, 20:32 PST

Update - We are experiencing SMS delivery delays when sending messages to Sky Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 23, 16:48 PST

Update - We are experiencing SMS delivery delays when sending messages to Sky Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 23, 14:52 PST

Update - We are experiencing SMS delivery delays when sending messages to Sky Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 23, 13:54 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Sky Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 30 mins or as soon as more information becomes available.
Nov 23, 13:24 PST

Malaysia SMS Carrier Maintenance - XOX

Completed - The scheduled maintenance has been completed.
Nov 24, 14:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:00 PST

Scheduled - The XOX network in Malaysia is conducting a planned maintenance from 24 November 2024 at 08:00 PST until 24 November 2024 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from XOX Malaysia handsets.
Nov 22, 12:27 PST

SMS Delivery Delays to Safaricom in Kenya

Resolved - We are no longer experiencing SMS Delivery Delays to Safaricom in Kenya. This incident has been resolved.
Nov 24, 12:55 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Safaricom in Kenya. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 10:56 PST

Update - We are experiencing SMS delivery delays when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 24, 09:46 PST

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Safaricom in Kenya. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Nov 24, 09:33 PST

SMS Delivery Delays to Mobilis Network in Algeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mobilis Network in Algeria. This incident has been resolved.
Nov 24, 09:26 PST

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mobilis Network in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 06:50 PST

Update - We continue experiencing SMS delivery delays when sending messages to Mobilis Network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 24, 04:56 PST

Investigating - We are experiencing SMS delivery delays when sending messages to Mobilis Network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 24, 03:58 PST

Nov 23, 2024

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