SMS Delivery Delay To Claro Network In Brazil

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SMS Delivery Delay To Claro Network In Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports when sending to Brazil - Claro Network. This incident has been resolved.

Posted Apr 26, 2024 - 03:49 PDT

Update

We are observing recovery in receiving message delivery reports when sending to Brazil - Claro Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 26, 2024 - 02:17 PDT

Monitoring

Posted Apr 26, 2024 - 00:16 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Brazil - Claro Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 25, 2024 - 23:54 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Brazil - Claro Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 25, 2024 - 22:07 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to Brazil - Claro Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 25, 2024 - 21:19 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).