Status
Welcome to the Twilio status page. Here you will find real-time information about status of our services.
All Systems Operational
Programmable SMS Operational
Shortcode Operational
MMS Operational
SMS Operational
Programmable Voice Operational
PSTN Operational
SIP Operational
Client Web Operational
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Transcription ? Operational
TwiML Operational
Programmable Video Operational
Rooms Operational
Network Traversal Service ? Operational
Elastic SIP Trunking ? Operational
Interconnect Operational
Programmable Chat Operational
Authy Operational
Lookup ? Operational
Console Operational
Phone Numbers ? Operational
REST API ? Operational
TaskRouter ? Operational
Support Center ? Operational
Developer Center Operational
Pricing and Usage Operational
Debugger Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Past Incidents
Apr 28, 2017

No incidents reported today.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017
Resolved - All systems are operating normally at this time.
Apr 25, 01:15 PDT
Monitoring - We experienced an issue with inbound calls to Twilio numbers in Poland between 12:30am and 1:00am PST. The traffic has returned to normal.
Apr 25, 01:07 PDT
Apr 24, 2017

No incidents reported.

Apr 23, 2017
Resolved - Our engineering team has resolved the issue. All systems are operating normally
Apr 23, 02:30 PDT
Update - We are continuing to resolve the issue and will provide another update in 1hr.
Apr 23, 01:36 PDT
Identified - Our engineering team has identified an issue with delivering a small percentage of MMS messages. We are working on a resolution to the issue and will provide another update in 1 hour.
Apr 23, 00:29 PDT
Resolved - We have confirmed with our carrier partner that service has been restored. All services are operating normally.
Apr 23, 02:03 PDT
Update - Our engineering team continues working with our carrier partners to resolve the outbound SMS issue. We will post another update in 4hrs.
Apr 23, 00:01 PDT
Update - Inbound SMS delivery has recovered. We are still working with our carrier partner to solve outbout SMS issues. We will provide another update in 2 hours.
Apr 22, 22:31 PDT
Update - We are continuing to work on the resolution with our carrier partner. Another update will be published in 4 hours.
Apr 22, 17:56 PDT
Update - We are continuing to resolve the issue with our carrier partner. We will post another update in 2 hours.
Apr 22, 15:11 PDT
Investigating - SMS delivery continues to be impacted. We are working with our carrier partner to resolve the issue.
Apr 22, 14:05 PDT
Monitoring - SMS delivery has recovered and our engineering team continues to monitor the service behavior. We will close the incident after confirmation from our carrier partner that the issue has been resolved.
Apr 22, 13:24 PDT
Update - We are continuing to resolve the issue with our carrier partner. Next update in 2 hours.
Apr 22, 11:13 PDT
Update - We continue to work toward resolution of the issue with our carrier partner. Another update will be posted in an hour.
Apr 22, 10:17 PDT
Update - We are continuing to work with our carrier partner on resolving the issue. Another update will be provided in an hour.
Apr 22, 09:12 PDT
Investigating - There is currently an incident affecting a percentage of SMS UK phone numbers. This is affecting inbound and outbound SMS messages. Inbound messages to affected phone numbers are either not being received by Twilio or not being concatenated properly. Outbound messages are not being delivered. We are actively working with our carrier partners to resolve this issue. Next update within the hour.
Apr 22, 08:11 PDT
Apr 21, 2017

No incidents reported.

Apr 20, 2017
Resolved - All systems are operating normally at this time.
Apr 20, 09:39 PDT
Monitoring - We have resolved the issue in Australia. We will continue to monitor the situation.
Apr 20, 09:26 PDT
Investigating - We are experiencing an incident with a small percentage of our Australian phone numbers that are not receiving incoming SMS messages. We are actively investigating the issue. Next update within the hour.
Apr 20, 08:44 PDT
Resolved - All systems are operating normally at this time.
Apr 20, 05:49 PDT
Identified - We continue to experience problems with tasks exceeding 5 minutes in pending state getting cancelled incorrectly and are working on a solution.
Apr 20, 05:38 PDT
Investigating - We are experiencing problems with tasks exceeding 5 minutes in pending state getting cancelled incorrectly.
Apr 20, 05:19 PDT
Apr 19, 2017
Resolved - All systems are operating normally at this time.
Apr 19, 21:22 PDT
Identified - We have escalated to the impacted carriers and their engineers are investigating.
Apr 19, 17:16 PDT
Investigating - We are experiencing elevated rates of Sprint and AT&T SMS messages missing Delivery Receipts.
Apr 19, 16:21 PDT
Apr 18, 2017

No incidents reported.

Apr 17, 2017
Resolved - All systems are operating normally at this time.
Apr 17, 10:52 PDT
Update - We continue working with our carrier partner on a resolution to this issue. Another update will be provided in 2hrs.
Apr 17, 08:39 PDT
Update - We are continuing to resolve the issue with our carrier partners. We will post an update within another two hours.
Apr 17, 06:42 PDT
Investigating - We are currently investigating an issue impacting inbound calls to numbers in Recife (+5581). Customers may not be able to receive calls to numbers in these areas. We are working with our carrier partners to resolve the issue.
Apr 17, 05:38 PDT
Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.