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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Issues to Asia Cell Network in Iraq
      Investigating - We are experiencing SMS delivery Issues when sending messages to Asia Cell Network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 05, 2023 - 04:34 PST
      Russia SMS Carrier Maintenance - Tele2
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 01, 2023 - 12:00 PST
      Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 01 February 2023 at 12:00 PST until 27 February 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.



      Note, the maintenance will be carried out on each of the following dates and times:



      01 February 2023 at 12:00 PST until 01 February 2023 at 16:00 PST


      06 February 2023 at 12:00 PST until 06 February 2023 at 16:00 PST


      08 February 2023 at 12:00 PST until 08 February 2023 at 16:00 PST


      13 February 2023 at 12:00 PST until 13 February 2023 at 16:00 PST


      15 February 2023 at 12:00 PST until 15 February 2023 at 16:00 PST


      20 February 2023 at 12:00 PST until 20 February 2023 at 16:00 PST


      22 February 2023 at 12:00 PST until 22 February 2023 at 16:00 PST


      27 February 2023 at 12:00 PST until 27 February 2023 at 16:00 PST
      PROGRAMMABLE MESSAGING Operational
      MMS Operational
      SMS Operational
      SMPP Operational
      Messaging Channels Operational
      Notify Operational
      Conversations Operational
      Messaging Insights Operational
      PROGRAMMABLE VOICE Operational
      PSTN Operational
      SIP Interface Operational
      Client Web Operational
      Client Mobile ? Operational
      Conference ? Operational
      Recording ? Operational
      Queue ? Operational
      Text-to-Speech ? Operational
      Recording Transcriptions Operational
      TwiML Operational
      Voice Insights Operational
      Speech Recognition Operational
      ACCOUNT SECURITY Operational
      Authy 2FA Operational
      Verify ? Operational
      Authy App Operational
      Lookup ? Operational
      AUTOPILOT Operational
      ELASTIC SIP TRUNKING ? Operational
      FLEX Operational
      TaskRouter ? Operational
      Flex Application Platform Operational
      Flex Insights Operational
      INTERCONNECT Operational
      PHONE NUMBERS ? Operational
      PROGRAMMABLE CHAT Operational
      PROGRAMMABLE FAX Operational
      PROGRAMMABLE VIDEO Operational
      Group Rooms Operational
      Peer-to-Peer Rooms Operational
      Recordings Operational
      Compositions Operational
      Network Traversal Service ? Operational
      Go Rooms Operational
      TWILIO LIVE Operational
      PROXY Operational
      SERVERLESS Operational
      Studio Operational
      Functions Operational
      Assets Operational
      TwiML Bins Operational
      Sync Operational
      DEVELOPER TOOLS Operational
      Console Operational
      Event Streams Operational
      Debugger & Alerts Operational
      Documentation Operational
      REST API Operational
      Bulk Export Operational
      TWILIO PLATFORM Operational
      Billing Operational
      Customer Support Center ? Operational
      Other Operational
      Account Insights Operational
      Trust Hub Operational
      CARRIER NETWORK Degraded Performance
      SMS Long Code, North America Operational
      MMS Long Code, North America Operational
      SMS Short Code, North America Operational
      MMS Short Code, North America Operational
      SMS Toll-Free, North America Operational
      MMS Toll-Free, North America Operational
      SMS, Latin America Operational
      SMS, APAC Operational
      SMS, Europe Operational
      SMS, Middle East & Africa Degraded Performance
      SMS Delivery Notifications & Status Callbacks Operational
      MMS Delivery Notifications & Status Callbacks Operational
      Voice, North America Operational
      Voice, Latin America Operational
      Voice, APAC Operational
      Voice, Europe Operational
      Voice, Middle East & Africa Operational
      Verify Silent Network Auth Operational
      Lookup Identity Match Operational
      Lookup Line Type Intelligence [Legacy API] Operational
      Lookup Line Type Intelligence [Twilio API] Operational
      Lookup SIM Swap Operational
      Legacy Identity MatchAndAttributes Operational
      INTERNET OF THINGS Operational
      Programmable Wireless Operational
      Super SIM Operational
      Wireless Insights Operational
      FRONTLINE Operational
      Operational
      Degraded Performance
      Partial Outage
      Major Outage
      Maintenance
      Scheduled Maintenance
      Kazakhstan SMS Carrier Maintenance - Tele2 Feb 5, 2023 12:00-16:00 PST
      The Tele2 network in Kazakhstan is conducting a Planned maintenance from 05 February 2023 at 12:00 PST until 05 February 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Kazakhstan handsets
      Posted on Feb 01, 2023 - 11:35 PST
      Russia SMS Carrier Maintenance - Beeline Feb 6, 2023 07:00-13:00 PST
      The Beeline network in Russia is conducting a planned maintenance from 06 February 2023 at 07:00 PST until 06 January 2023 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Posted on Jan 30, 2023 - 03:44 PST
      Russia SMS Carrier Maintenance - Yota Feb 6, 2023 12:00-16:00 PST
      The Yota network in Russia is conducting a planned maintenance from 06 February 2023 at 12:00 PST until 06 February 2023 at 16:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Yota Russia handsets.
      Posted on Feb 02, 2023 - 07:25 PST
      Russia SMS Carrier Maintenance - Megafon Feb 6, 2023 12:00-16:00 PST
      The Megafon network in Russia is conducting a planned maintenance from 06 February 2023 at 12:00 PST until 06 February 2023 at 16:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Feb 02, 2023 - 07:24 PST
      Ecuador SMS Carrier Maintenance - Movistar Feb 6, 2023 21:00 - Feb 7, 2023 02:00 PST
      The Movistar network in Ecuador is conducting a planned maintenance from 06 February 2023 at 21:00 PST until 07 February 2023 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Movistar Ecuador handsets.
      Posted on Feb 01, 2023 - 01:01 PST
      Germany SMS Carrier Maintenance - Mobilcom Debitel Feb 6, 2023 21:30-22:30 PST
      The Mobilcom Debitel network in Germany is conducting a planned maintenance from 06 February 2023 at 21:30 PST until 06 February 2023 at 22:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Mobilcom Debitel Germany handsets.
      Posted on Feb 03, 2023 - 06:50 PST
      Russia SMS Carrier Maintenance - Beeline Feb 7, 2023 13:00-20:00 PST
      The Beeline network in Russia is conducting a planned maintenance from 07 February 2023 at 13:00 PST until 07 February 2023 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Posted on Feb 01, 2023 - 02:02 PST
      US MMS Carrier Partner Maintenance Feb 7, 2023 22:00 - Feb 8, 2023 05:00 PST
      Our MMS carrier partner in the US is conducting a planned maintenance from 07 February 2023 at 22:00 PST until 08 February 2023 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from US Verizon handsets via a subset of short codes and long codes.
      Posted on Feb 01, 2023 - 08:57 PST
      Russia SMS Carrier Maintenance - Megafon Feb 8, 2023 12:00-16:00 PST
      The Megafon network in Russia is conducting a planned maintenance from 08 February 2023 at 12:00 PST until 08 February 2023 at 16:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Feb 02, 2023 - 07:26 PST
      Russia SMS Carrier Maintenance - Yota Feb 8, 2023 12:00-16:00 PST
      The Yota network in Russia is conducting a planned maintenance from 08 February 2023 at 12:00 PST until 08 February 2023 at 16:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Yota Russia handsets.
      Posted on Feb 02, 2023 - 07:27 PST
      Russia SMS Carrier Maintenance - Beeline Feb 8, 2023 13:00-20:00 PST
      The Beeline network in Russia is conducting a planned maintenance from 08 February 2023 at 13:00 PST until 08 February 2023 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Posted on Feb 01, 2023 - 23:49 PST
      US MMS Carrier Partner Maintenance Feb 8, 2023 20:00 - Feb 9, 2023 00:00 PST
      Our MMS carrier partner in the US is conducting planned maintenance from 08 February 2022 at 20:00 PDT until 09 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from US handsets via US Toll-free numbers.
      Posted on Jan 24, 2023 - 00:55 PST
      US and Canada SMS Carrier Partner Maintenance Feb 8, 2023 20:00 - Feb 9, 2023 00:00 PST
      Our SMS carrier partner in the US and Canada will be conducting planned maintenance from 08 February 2022 at 20:00 PDT until 09 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from both US and Canada handsets via Toll-free numbers
      Posted on Jan 24, 2023 - 00:56 PST
      France Voice Carrier Partner Maintenance Feb 8, 2023 22:00-23:00 PST
      Our Voice carrier partner in France is conducting a planned maintenance from 08 February 2023 at 22:00 PST until 08 February 2023 at 23:00 PST. During the maintenance window, there could be intermittent call failures to a subset of Twilio France phone numbers.
      Posted on Feb 03, 2023 - 12:08 PST
      US MMS Carrier Partner Maintenance Feb 8, 2023 22:00 - Feb 9, 2023 00:00 PST
      Our MMS carrier partner in the US is conducting a planned maintenance from 08 February 2023 at 22:00 PST until 09 February 2023 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from US handsets via Short codes.
      Posted on Jan 27, 2023 - 15:11 PST
      Spain SMS Carrier Maintenance - Yoigo Feb 10, 2023 15:00-23:00 PST
      The Yoigo network in Spain is conducting a Planned maintenance from 10 February 2023 at 15:00 PST until 10 February 2023 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Yoigo Spain handsets.
      Posted on Feb 02, 2023 - 13:17 PST
      Russia SMS Carrier Maintenance - Beeline Feb 11, 2023 14:30-16:00 PST
      The Beeline Network in Russia is conducting a planned maintenance From 11 February 2023 at 14:30 PST until 11 February 2023 at 16:00 PST. During the maintenance window. There could be intermittent delays delivering SMS to and from Beeline handsets.
      Posted on Jan 25, 2023 - 15:39 PST
      Austria SMS Carrier Maintenance - T-Mobile Feb 14, 2023 09:00-10:30 PST
      The T-Mobile Network in Austria is conducting a planned maintenance From 14 February 2023 at 09:00 PST until 14 February 2023 at 10:30 PST. During the maintenance window. There could be intermittent delays delivering SMS to and from T-Mobile handsets.
      Posted on Jan 31, 2023 - 13:28 PST
      US MMS Carrier Partner Maintenance Feb 14, 2023 13:00-17:00 PST
      Our MMS carrier partner in the US is conducting a planned maintenance from 14 February 2023 at 13:00 PST until 14 February 2023 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from US Verizon handsets via Short codes.
      Posted on Feb 02, 2023 - 13:44 PST
      US and Canada SMS Carrier Partner Maintenance Feb 15, 2023 20:00 - Feb 16, 2023 00:00 PST
      Our SMS carrier partner in the US and Canada will be conducting planned maintenance from 15 February 2022 at 20:00 PDT until 16 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from both US and Canada handsets via Toll-free numbers
      Posted on Jan 24, 2023 - 00:58 PST
      US MMS Carrier Partner Maintenance Feb 15, 2023 20:00 - Feb 16, 2023 00:00 PST
      Our MMS carrier partner in the US is conducting planned maintenance from 15 February 2022 at 20:00 PDT until 16 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from US handsets via US Toll-free numbers.
      Posted on Jan 24, 2023 - 00:57 PST
      US MMS Carrier Partner Maintenance Feb 22, 2023 20:00 - Feb 23, 2023 00:00 PST
      Our MMS carrier partner in the US is conducting planned maintenance from 22 February 2022 at 20:00 PDT until 23 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from US handsets via US Toll-free numbers.
      Posted on Jan 24, 2023 - 01:00 PST
      US and Canada SMS Carrier Partner Maintenance Feb 22, 2023 20:00 - Feb 23, 2023 00:00 PST
      Our SMS carrier partner in the US and Canada will be conducting planned maintenance from 22 February 2022 at 20:00 PDT until 23 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from both US and Canada handsets via Toll-free numbers
      Posted on Jan 24, 2023 - 01:01 PST
      System Metrics Month Week Day
      API Response Time - North America
      Fetching
      API Response Time - Europe
      Fetching
      Past Incidents
      Feb 5, 2023

      Unresolved incident: SMS Delivery Issues to Asia Cell Network in Iraq.

      Feb 4, 2023
      United Kingdom SMS Carrier Maintenance - Vodafone
      Completed - The scheduled maintenance has been completed.
      Feb 4, 23:46 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 4, 14:00 PST
      Scheduled - The Vodafone network in United Kingdom is conducting a planned maintenance from 04 February 2023 at 14:00 PST until 04 February 2023 at 23:45 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone United Kingdom handsets.
      Feb 1, 07:12 PST
      Delays in Transcription Callbacks From VoiceBase
      Resolved - Delays in voice transcriptions has been resolved and Voice Base is operating normally at this time.
      Feb 4, 12:25 PST
      Monitoring - Recording transcriptions from Voice Base are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 4, 11:59 PST
      Update - We continue to investigate delays in voice transcriptions. Customers might see delayed voice transcriptions. We expect to provide another update in 4 hours or as soon as more information becomes available
      Feb 4, 11:12 PST
      Update - We continue to investigate delays in voice transcriptions. Customers might see delayed voice transcriptions. We expect to provide another update in 2 hours or as soon as more information becomes available
      Feb 4, 09:12 PST
      Update - We are investigating delays in voice transcriptions. Customers might see delayed voice transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available
      Feb 4, 08:12 PST
      Investigating - Our monitoring systems have detected a potential issue with delays in transcription callbacks from VoiceBase. Customers may see delayed transcriptions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 4, 08:01 PST
      SMS Delivery Delays to Africell Network in Gambia and DR Congo
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. This incident has been resolved.
      Feb 4, 07:43 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 4, 05:47 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Feb 3, 09:18 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Feb 2, 09:18 PST
      Update - We continue to experience SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Feb 1, 09:18 PST
      Update - We continue to experience SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jan 31, 17:18 PST
      Update - We continue to experience SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jan 31, 09:39 PST
      Update - We continue to experience SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 31, 05:37 PST
      Update - We continue to experience SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 31, 03:40 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Africell network in Gambia and DR Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 31, 02:47 PST
      Feb 3, 2023
      Degradation of Outbound Call Answer Rates
      Resolved - Lower/no attestation signing for outgoing calls has been resolved and attestation signing is operating normally at this time.
      Feb 3, 18:50 PST
      Monitoring - Attestation signing for outgoing calls is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 3, 18:20 PST
      Update - We are investigating an issue in call degradation impacting outbound call answer rates. End users receiving voice calls may not be signed, thus calls may not be rightly attested, calls would still complete without issues. We expect to provide another update in 1 hour or as soon as more information becomes available
      Feb 3, 17:51 PST
      Investigating - Our monitoring systems have detected a potential issue with outbound voice call answer rates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 3, 17:19 PST
      Degradation with Twilio Studio
      Resolved - Degradation with Twilio Studio has been resolved and is operating normally at this time.
      Feb 3, 16:42 PST
      Monitoring - Twilio Studio is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Feb 3, 14:48 PST
      Update - We continue to experience degradation with Twilio Studio. Customers may have experience intermittent missed calls, dropped messages, and otherwise failed executions. Our engineering team is actively investigating and we expect to provide another update in 2 hours or as soon as more information becomes available
      Feb 3, 14:36 PST
      Update - We are experiencing degradation with Twilio Studio. Customers may have experience intermittent missed calls, dropped messages, and otherwise failed executions. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available
      Feb 3, 14:00 PST
      Investigating - Our monitoring systems have detected a potential degradation with Twilio Studio. Customers may have experience intermittent missed calls, dropped messages, and otherwise failed executions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 3, 13:27 PST
      SMS Delivery Delay to All Brazil Networks Using Subset of Short-Codes and Registered Sender ID's
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. This incident has been resolved.
      Feb 3, 13:53 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 3, 12:23 PST
      Update - We continue to experience SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 3, 08:51 PST
      Update - We continue to experience SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 3, 06:51 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 3, 05:58 PST
      JWT Authentication Throwing 500s From Invalid Keys
      Resolved - Scoped Auth Service was degraded for 2 minutes between 9:41 and 9:43 Pacific Time on 02/03/2023. During this period, customers may have experienced 500s instead of 401s. The issue has now been resolved.
      Feb 3, 11:33 PST
      Canada Account Security Service Provider Maintenance
      Completed - The scheduled maintenance has been completed.
      Feb 3, 03:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 2, 23:00 PST
      Scheduled - Our Service Provider is conducting a planned maintenance from 2 February 2023 at 23:00 PST until 3 February 2023 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for the following destination: Canada.

      Impacted Products: Silent Network Authentication (SNA), Lookup SIM Swap, Identity Match
      Jan 26, 06:08 PST
      SMS Delivery Delays to Alfa Network in Lebanon
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Alfa Network in Lebanon. This incident has been resolved.
      Feb 3, 00:32 PST
      Update - We have observed a recovery from the SMS delivery delays and failures when sending messages to Alfa Network in Lebanon. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
      Feb 3, 00:27 PST
      Update - We have observed a recovery from the SMS delivery delays and failures when sending messages to Alfa Network in Lebanon. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 22:31 PST
      Monitoring - We have observed a recovery from the SMS delivery delays and failures when sending messages to Alfa Network in Lebanon. We are monitoring the service to ensure a full recovery, and we will provide another update in 30 minutes or as soon as more information becomes available.
      Feb 2, 22:08 PST
      Update - We continue to experience SMS delivery delays when sending messages to SMS Delivery Delays to Alfa Network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 2, 19:46 PST
      Update - We continue to experience SMS delivery delays when sending messages to SMS Delivery Delays to Alfa Network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 17:51 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to SMS Delivery Delays to Alfa Network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 2, 16:58 PST
      Feb 2, 2023
      United Kingdom Account Security Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Feb 2, 22:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 2, 14:00 PST
      Scheduled - Our Carrier Partner Everything Everywhere EE UK is conducting a planned maintenance from 02 February 2023 at 14:00 PST until 02 February 2023 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for EE UK customers.


      Impacted Products : Silent Network Authentication (SNA), Lookup SIM Swap, Identity Match
      Jan 26, 18:04 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Feb 2, 19:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 2, 17:02 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 02 February 2023 at 17:00 PST until 02 January 2023 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 30, 06:47 PST
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Feb 2, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 2, 12:00 PST
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 02 February 2023 at 12:00 PST until 02 February 2023 at 16:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Jan 27, 05:01 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Feb 2, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 2, 13:00 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 02 February 2023 at 13:00 PST until 02 February 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 24, 05:06 PST
      SMS Delivery Delays to Alfa Network in Lebanon
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Alfa network in Lebanon. This incident has been resolved.
      Feb 2, 12:34 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Alfa network in Lebanon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 11:03 PST
      Update - We continue to experience SMS delivery delays when sending messages to Alfa network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 10:17 PST
      Update - We are experiencing SMS delivery delays when sending messages to Alfa Lebanon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 2, 09:17 PST
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to Alfa Lebanon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have additional information.
      Feb 2, 09:05 PST
      SMS Delivery Delay To US Cellular Corp Network In US Via A Subset Of Shortcode
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to US Cellular Corp network In US via a subset of short codes. This incident has been resolved.
      Feb 2, 12:32 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to US Cellular Corp network In US via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 11:07 PST
      Update - We continue to experience SMS delivery delays when sending messages to US Cellular Corp Network In US Via A Subset Of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 2, 07:13 PST
      Update - We continue to experience SMS delivery delays when sending to US Cellular Corp Network In US Via A Subset Of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 05:13 PST
      Investigating - We are experiencing SMS delivery delays when sending to US Cellular Corp Network In US Via A Subset Of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 2, 04:25 PST
      SMS Delivery Delays to CTBC Network in Brazil
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to CTBC network in Brazil. This incident has been resolved.
      Feb 2, 09:44 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to CTBC network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 07:45 PST
      Update - We continue to experience SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 07:19 PST
      Update - We are experiencing SMS delivery delays when sending messages to CTBC network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 2, 06:19 PST
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to CTBC network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 2, 06:13 PST
      On Call Engineers are Investigating
      Resolved - We have fully investigated the CMS content management that caused some 403 errors. The issue was triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      Feb 2, 07:55 PST
      Investigating - Our monitoring systems have detected a potential issue with CMS content management and getting 403 errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 2, 07:49 PST
      SMS Delivery Failures on Telkom Network in Kenya
      Resolved - We are no longer experiencing SMS delivery failures to Telkom network in Kenya. This incident has been resolved.
      Feb 2, 06:45 PST
      Monitoring - We are observing successful SMS delivery to Telkom network in Kenya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 04:53 PST
      Update - We continue to experience SMS delivery failures Telkom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 2, 01:01 PST
      Update - We continue to experience SMS delivery failures Telkom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 2, 01:00 PST
      Update - We are experiencing SMS delivery failures Telkom network in Kenya . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 1, 23:08 PST
      Investigating - We are experiencing MMS/SMS delivery failures Telkom network in Kenya . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 1, 22:21 PST
      United Arab Emirates SMS Carrier Maintenance - Etisalat
      Completed - The scheduled maintenance has been completed.
      Feb 2, 06:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 2, 00:01 PST
      Scheduled - The Etisalat network in United Arab Emirates is conducting a planned maintenance from 02 February 2023 at 12:00 PST until 02 February 2023 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Etisalat United Arab Emirates handsets.
      Jan 23, 05:42 PST
      SMS Delivery Failures to Airtel Network in Sri Lanka
      Resolved - We are no longer experiencing SMS delivery failures to Airtel Network in Sri Lanka. This incident has been resolved.
      Feb 2, 01:56 PST
      Monitoring - We are observing successful SMS delivery when sending messages to Airtel Network in Sri Lanka. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 2, 00:12 PST
      Update - We continue to experience SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Feb 1, 17:20 PST
      Update - We continue to experience SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 1, 13:40 PST
      Update - We continue to experience SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 1, 12:04 PST
      Update - We are experiencing SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 1, 11:20 PST
      Investigating - We've become aware of a potential issue with Outbound SMS delivery Failures to Airtel network in Srilanka. Our engineering team has been alerted and is actively investigating. We will update as soon as we have additional information.
      Feb 1, 11:08 PST
      US and Canada SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Feb 2, 00:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 1, 20:00 PST
      Scheduled - Our SMS carrier partner in the US and Canada will be conducting planned maintenance from 01 February 2022 at 20:00 PDT until 02 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from both US and Canada handsets via Toll-free numbers
      Jan 24, 00:53 PST
      US MMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Feb 2, 00:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 1, 20:00 PST
      Scheduled - Our MMS carrier partner in the US is conducting planned maintenance from 01 February 2022 at 20:00 PDT until 02 February 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from US handsets via US Toll-free numbers.
      Jan 24, 00:51 PST
      Feb 1, 2023
      SMS Delivery Delays to Altice Network in Dominican Republic
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Altice network in Dominican Republic. This incident has been resolved.
      Feb 1, 22:52 PST
      Update - We are observing recovery in SMS delivery delays when sending messages to Altice network in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 1, 21:05 PST
      Monitoring - We are observing recovery in MMS/SMS delivery delays when sending messages to Altice network in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Feb 1, 20:45 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Altice network in the Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 1, 12:30 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Altice network in the Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 1, 08:53 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Altice network in the Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 1, 06:53 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Altice network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 1, 05:53 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Feb 1, 20:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 1, 13:00 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 01 February 2023 at 13:00 PST until 01 February 2023 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 24, 05:05 PST
      Norway SMS Carrier Maintenance - Telia (NetCom)
      Completed - The scheduled maintenance has been completed.
      Feb 1, 19:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 1, 15:01 PST
      Scheduled - The Telia (NetCom) network in Norway is conducting a Planned maintenance from 01 February 2023 at 15:00 PST until 01 February 2023 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Telia (NetCom) Norway handsets.
      Jan 27, 10:58 PST
      SMS Delivery Receipt Delays to US C-Spire Network from a Subset of Shortcodes
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to US C-Spire Network from a subset of shortcodes. This incident has been resolved.
      Feb 1, 11:09 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to US C-Spire Network from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 1, 09:11 PST
      Update - We continue to experience SMS delivery receipts delays when sending messages to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Feb 1, 03:17 PST
      Update - We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Feb 1, 01:05 PST
      Update - We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jan 31, 17:06 PST
      Update - We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jan 31, 13:41 PST
      Update - We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 31, 11:47 PST
      Investigating - We are experiencing SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 31, 10:46 PST
      SMS Delivery Delays to Altel and MTS Network in Kazakhstan
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Altel and MTS network in Kazakhstan. This incident has been resolved.
      Feb 1, 10:11 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altel and MTS network in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 1, 08:14 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Altel and MTS network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 1, 07:14 PST
      Canada SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Feb 1, 01:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 31, 21:00 PST
      Scheduled - Our SMS carrier partner in Canada is conducting an emergency maintenance from 31 January 2023 at 21:00 PST until 01 February 2023 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Canada handsets via short-codes.
      Jan 31, 13:20 PST
      Jan 31, 2023
      SMS Delivery report Issue to Multiple Networks In Australia
      Resolved - We experienced an issue with SMS delivery reports to Multiple Networks In Australia, but the actual SMS delivery was not impacted. The issue occurred between 02:09 PM PT and 10:18 PM PT Jan 31 Pacific Time. During this period, customers may have noticed error code 30005 but the SMS were delivered. Our Engineering team has identified the issue and has already implemented the necessary changes.
      Jan 31, 22:48 PST
      Russia SMS Carrier Maintenance - Megafon
      Update - The scheduled maintenance has been completed.
      Jan 31, 16:01 PST
      Completed - The scheduled maintenance has been completed.
      Jan 31, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 31, 12:00 PST
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 31 January 2023 at 12:00 PST until 31 January 2023 at 16:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Jan 27, 05:00 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jan 31, 16:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 31, 13:00 PST
      Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 31 January 2023 at 13:00 PST until 31 January 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 25, 07:13 PST
      Functions V2 Services Not Loading from Subaccounts in Console for a Subset of Customers
      Resolved - We have fully investigated the issue loading Functions V2 services from Console subaccounts, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns.
      Jan 31, 11:51 PST
      Update - We are currently investigating issues loading Functions V2 services from within a subaccount in Console for a subset of customers. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 31, 11:04 PST
      Investigating - Our monitoring systems have detected a potential issue with viewing Functions V2 services from a subaccount in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 31, 10:43 PST
      Inbound Call Failures to a Subset of Twilio Argentina Phone Numbers from Claro Network
      Resolved - The issue affecting inbound calls to Twilio Argentina phone numbers from Claro Network has been resolved, and the service is functioning normally at this time.
      Jan 31, 11:25 PST
      Monitoring - We are seeing recovery for inbound calls to Twilio Argentina phone numbers from Claro Network. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 31, 09:25 PST
      Update - We are continuing our investigation and have discovered that only calls from Claro Network to Twilio Argentina phone numbers are impacted. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jan 30, 09:10 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jan 29, 17:14 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jan 28, 17:24 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jan 27, 17:24 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jan 26, 17:30 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jan 25, 17:30 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jan 24, 17:34 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jan 24, 01:45 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jan 23, 18:01 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jan 23, 14:08 PST
      Update - We are continuing to observe a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 23, 12:11 PST
      Investigating - We are observing a subset of call failures to Twilio Argentina phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 23, 11:13 PST
      SMS Delivery Failures to Airtel Network in Niger
      Resolved - We are no longer experiencing SMS delivery failures to Airtel Network in Niger. This incident has been resolved.
      Jan 31, 09:06 PST
      Monitoring - We are observing successful SMS delivery to Airtel Network in Niger. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 31, 07:06 PST
      Update - We continue to experience SMS delivery failures to Airtel in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jan 31, 05:31 PST
      Update - We continue to experience SMS delivery failures to Airtel in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jan 31, 01:38 PST
      Update - We continue to experience SMS delivery failures to Airtel in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 23:40 PST
      Investigating - We are experiencing SMS delivery failures to Airtel in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 30, 22:40 PST
      US SMS Regional Carriers Maintenance.
      Completed - The scheduled maintenance has been completed.
      Jan 31, 03:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 30, 22:01 PST
      Scheduled - Regional carriers network in USA is conducting a planned maintenance from 30 January 2023 at 22:00 PST until 31 January 2023 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from regional carriers handsets.
      Jan 23, 11:30 PST
      SMS Delivery Delay To Movilnet Network In Venezuela
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Movilnet Network In Venezuela. This incident has been resolved.
      Jan 31, 01:45 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Movilnet Network In Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 23:59 PST
      Update - We continue to experience SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jan 30, 23:41 PST
      Update - We continue to experience SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 30, 19:41 PST
      Update - We continue to experience SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 17:40 PST
      Update - We are experiencing SMS delivery delays when sending messages to Movilnet Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 30, 17:02 PST
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delay To Movilnet Network In Venezuela. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 30, 16:29 PST
      Messaging Inbound Webhook cookies experienced an incident
      Resolved - Messaging Inbound Webhook cookies experienced a small downtime starting from Jan 31st 01:14 am PST until Jan 31st 01:25 am PST. During the incident around 1% of messages had problems with persisting new cookies and retrieving previous cookies for inclusion in the customer webhooks.
      Jan 31, 01:15 PST
      Jan 30, 2023
      SMS Delivery Delays to Multiple Network In Mexico Over A Subset Of Pre-Registered Sender ID
      Resolved - We are no longer experiencing SMS delivery delays to multiple network in Mexico when sending messages over a subset of pre-registered sender IDs. This incident has been resolved.
      Jan 30, 23:28 PST
      Update - We are continuing to observe recovery in SMS delivery delays to multiple network in Mexico when sending messages over a subset of pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 21:28 PST
      Monitoring - We are observing recovery in SMS delivery delays to multiple network in Mexico when sending messages over a subset of pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 19:28 PST
      Update - We continue to experience SMS delivery delays to multiple network in Mexico when sending messages over a subset of pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 17:40 PST
      Investigating - We are experiencing SMS delivery delays to multiple network in Mexico when sending a subset of pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 30, 16:54 PST
      SMS Carrier Partner Maintenance - All Orange Networks
      Completed - The scheduled maintenance has been completed.
      Jan 30, 23:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 30, 20:30 PST
      Scheduled - The Orange network in multiple countries is conducting a planned maintenance from 30 January 2023 at 20:30 PST until 30 January 2023 at 23:00 PST During the maintenance window, there could be intermittent delays delivering SMS to and from Orange handsets in the following countries:

      Egypt
      Myanmar
      Morocco
      Senegal
      Burkina Faso
      Cambodia
      Guinea
      Cameroon
      Nigeria
      Mali
      Liberia
      Jordan
      Mauritania
      Ivory Coast
      Congo Dem Rep
      Botswana
      Luxemburg
      Gabon
      French Polynesia
      Reunion
      Kenya
      Madagascar
      Sierra Leone
      Mauritius
      Guinea Bissau
      Jan 25, 15:58 PST
      US SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jan 30, 23:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 30, 22:30 PST
      Scheduled - Our SMS carrier partner in the US is conducting a planned maintenance from 30 January 2023 at 22:30 PST until 30 January 2023 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from US handsets to a subset of US shortcodes.
      Jan 23, 11:09 PST
      SMS Delivery Failures to Airtel Network in Niger
      Resolved - We are no longer experiencing SMS delivery failures to Airtel Network in Niger. This incident has been resolved.
      Jan 30, 17:39 PST
      Monitoring - We are observing SMS delivery failures to Airtel Network in Niger. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available
      Jan 30, 15:54 PST
      Investigating - We are experiencing SMS delivery failures to Airtel in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 30, 15:14 PST
      On Call Engineers are Investigating Incident Adding Numbers to Campaigns
      Resolved - We have fully investigated the incident adding numbers to campaigns, and it was determined that there is no noticeable customer impact. All systems are operational.
      Jan 30, 17:07 PST
      Investigating - We've become aware of a potential issue with adding numbers to campaigns. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 30, 16:29 PST
      Our Engineers are Investigating an Issue with Degradation of Service on Studio
      Resolved - We have fully investigated the degradation of service on Studio issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      Jan 30, 16:38 PST
      Update - We are continuing to monitor for any further issues.
      Jan 30, 15:43 PST
      Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with Studio was degraded for 5 minutes between 3:27 PM and 3:31 PM Pacific Time on 01/30/2023. During this period, customers may have experienced missed calls, dropped messages, and otherwise failed executions. We will follow up and provide customer impact details within 2 hours.
      Jan 30, 15:41 PST
      Russia SMS Carrier Maintenance - Tele2
      Completed - The scheduled maintenance has been completed.
      Jan 30, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 9, 12:00 PST
      Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 09 January 2023 at 12:00 PST until 30 January 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.



      Note, the maintenance will be carried out on each of the following dates and times:



      09 January 2023 at 12:00 PST until 09 January 2023 at 16:00 PST


      11 January 2023 at 12:00 PST until 11 January 2023 at 16:00 PST


      16 January 2023 at 12:00 PST until 16 January 2023 at 16:00 PST


      18 January 2023 at 12:00 PST until 18 January 2023 at 16:00 PST


      23 January 2023 at 12:00 PST until 23 January 2023 at 16:00 PST


      25 January 2023 at 12:00 PST until 25 January 2023 at 16:00 PST


      30 January 2023 at 12:00 PST until 30 January 2023 at 16:00 PST
      Dec 27, 08:25 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jan 30, 15:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 30, 12:00 PST
      Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 30 January 2023 at 12:00 PST until 30 January 2023 at 15:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 24, 00:42 PST
      Bulgaria SMS Carrier Maintenance - Yettel
      Completed - The scheduled maintenance has been completed.
      Jan 30, 14:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 30, 14:00 PST
      Scheduled - The Yettel network in Bulgaria is conducting a Planned maintenance from 30 January 2023 at 14:00 PST until 30 January 2023 at 14:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Yettel Bulgaria handsets.
      Jan 27, 16:14 PST
      SMS Delivery Failures to Orange Network in Burkina Faso
      Resolved - We are no longer experiencing SMS delivery failures to Orange Network in Burkina Faso. This incident has been resolved.
      Jan 30, 13:17 PST
      Monitoring - We are observing successful SMS delivery to Orange Network in Burkina Faso. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 11:43 PST
      Investigating - We are experiencing SMS delivery failures sending to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
      Jan 30, 11:12 PST
      Inbound Calls And Message Delivery Delays to Subset of United Kingdom Phone Numbers
      Resolved - The issue affecting inbound calls and messages to a subset of Twilio United Kingdom phone numbers has been resolved, and the service is functioning normally at this time.
      Jan 30, 08:59 PST
      Monitoring - We have started seeing recovery for inbound calls and SMS to Twilio United Kingdom phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 06:56 PST
      Update - We are continuing to experience inbound calls and message delivery delays to a subset of Twilio United Kingdom Phone Numbers. Customers may experience latency in receiving SMS messages and calls from various mobile networks in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 30, 05:24 PST
      Investigating - We are experiencing inbound calls and message delivery delays to a subset of Twilio United Kingdom Phone Numbers. Customers may experience latency in receiving SMS messages and calls from various mobile networks in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 30, 04:25 PST
      Flex Insights Historical Reporting Degraded
      Resolved - Flex Insights historical reporting was degraded on 30 January 2023 between 6:31 AM and 6:50 AM PST Pacific Time. During this period customers may have experienced latency loading data or may have been unable to access data in their Flex Insights dashboard. The issue has now been resolved and data is loading normally.
      Jan 30, 08:31 PST
      Jan 29, 2023
      SMS Delivery Issue to Orange Network in Burkina Faso
      Resolved - We are no longer experiencing SMS delivery delays to the Orange network in Burkina Faso. This incident has been resolved.
      Jan 29, 21:15 PST
      Monitoring - We have observed a recovery from the SMS delivery delays to the Orange network in Burkina Faso. We are monitoring the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.
      Jan 29, 19:25 PST
      Update - We continue to experience message delays in SMS delivery to the Orange network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 29, 15:35 PST
      Update - We continue to experience message delays in SMS delivery to the Orange network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 29, 13:50 PST
      Investigating - We are experiencing message delays to SMS delivery to the Orange network in Burkina Faso Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 29, 13:00 PST
      Indonesia SMS Carrier Maintenance - XL
      Completed - The scheduled maintenance has been completed.
      Jan 29, 11:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 29, 10:01 PST
      Scheduled - Our SMS carrier partner in Indonesia is conducting a planned maintenance from 29 January 2023 at 10:00 PST until 29 January 2023 at 11:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from a subset of handset in Indonesia.
      Jan 24, 20:16 PST
      US SMS/MMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jan 29, 05:02 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 28, 22:01 PST
      Scheduled - Our SMS/MMS carrier partner in US is conducting a planned maintenance from 28 January 2023 at 22:00 PST until 29 January 2023 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS/MMS to and from US handsets via a subset of US Longcode and US Shortcode.
      Jan 19, 16:32 PST
      Programmable Messaging Maintenance
      Completed - The scheduled maintenance has been completed.
      Jan 29, 04:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 29, 00:00 PST
      Scheduled - We're conducting a planned Programmable Messaging maintenance in North America between 12:00 midnight and 4:00 AM Pacific Time on 01/29/2023. Near the end of the maintenance window, there will be ~60 seconds of downtime; during this time, opt out/in preferences may not be respected.
      Jan 26, 09:10 PST
      SMS Delivery Delays to Moov Network in Ivory Coast
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Moov Network in Ivory Coast. This incident has been resolved.
      Jan 29, 03:24 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Moov Network in Ivory Coast. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 29, 01:38 PST
      Update - We still continue to experience SMS delivery delays when sending messages to Moov Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jan 28, 20:31 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Moov Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 28, 16:31 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Moov Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 13:20 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Moov Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 28, 12:20 PST
      Jan 28, 2023
      SMS Delivery Delays When Sending Messages to Orange Network in Burkina Faso
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. This incident has been resolved.
      Jan 28, 23:30 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 21:36 PST
      Update - We still continue to observe SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jan 28, 20:30 PST
      Update - We are continuing to observe SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 28, 16:30 PST
      Update - We are continuing to observe SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
      Jan 28, 14:30 PST
      Investigating - We are continuing to observe SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 28, 13:31 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 13:11 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 11:09 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 28, 10:09 PST
      SMS delivery delays to Orange Network in Niger
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Niger. This incident has been resolved.
      Jan 28, 23:16 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 Hours or as soon as more information becomes available.
      Jan 28, 21:24 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Orange network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jan 28, 15:10 PST
      Update - We continue to experience SMS delivery delays when sending messages to Orange network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jan 28, 07:03 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Orange Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 28, 02:53 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Orange Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 01:02 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 28, 00:04 PST
      SMS Delivery Delays to ETL Network in Laos
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to ETL Network in Laos. This incident has been resolved.
      Jan 28, 23:13 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to ETL Network in Laos. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 21:30 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 28, 17:33 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 15:32 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 28, 14:33 PST
      Russia SMS Carrier Maintenance - Yota
      Completed - The scheduled maintenance has been completed.
      Jan 28, 20:02 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 28, 11:00 PST
      Scheduled - The Yota network in Russia is conducting a planned maintenance from 28 January 2023 at 11:00 PST until 28 January 2023 at 20:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Yota Russia handsets.
      Jan 24, 03:02 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jan 28, 20:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 28, 11:00 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 28 January 2023 at 11:00 PST until 28 January 2023 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 25, 06:20 PST
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Jan 28, 20:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 28, 11:00 PST
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 28 January 2023 at 11:00 PST until 28 January 2023 at 20:00 PST . During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Jan 24, 03:01 PST
      Voice Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jan 28, 14:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 28, 08:00 PST
      Scheduled - Our Voice carrier partner is conducting a planned maintenance from 28 January 2023 at 08:00 PST until 28 January 2023 at 14:00 PST. During the maintenance window, there could be intermittent call disconnects and call failures for calls to a subset of Twilio Singapore phone numbers.
      Jan 23, 00:13 PST
      Very SMS Delivery Failures in Singapore
      Resolved - Verify SMS was degraded for 13 hours and 20 minutes between 5:17 PM 01/20/2023 and 8:37 AM Pacific Time on 01/21/2023. During this period, customers in Singapore were unable to send messages to destinations handled by Momentum MNO and had about 90% of their messages filtered. This issue has now been resolved.
      Jan 28, 12:15 PST
      SMS Delivery Delays and Failures to Rightel Network in Iran
      Resolved - We are no longer experiencing SMS delivery delays and failures to Rightel Network in Iran. This incident has been resolved.
      Jan 28, 10:00 PST
      Monitoring - We are observing recovery in SMS delivery delays and failures to Rightel Network in Iran. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 08:00 PST
      Update - We continue to experience SMS delivery delays and failures to Rightel Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 28, 05:53 PST
      Investigating - We are experiencing SMS delivery delays and failures to Rightel Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 28, 05:00 PST
      Jan 27, 2023
      SMS delivery delays to Orange Network in Niger
      Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Orange Network in Niger. This incident has been resolved.
      Jan 27, 23:15 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 21:15 PST
      Update - We continue to experience SMS delivery delays when sending messages to Orange Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jan 27, 19:49 PST
      Update - We continue to experience SMS delivery delays when sending messages to Orange Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 27, 15:49 PST
      Update - We continue to experience SMS delivery delays when sending messages to Orange Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 13:51 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 27, 12:51 PST
      SMS Delivery Delays to Orange Network In Burkina Faso
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network In Burkina Faso. This incident has been resolved.
      Jan 27, 23:13 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network In Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 21:13 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Orange Network In Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 19:39 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network In Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 27, 18:39 PST
      MMS Delivery Reports Delays to Multiple Networks in USA From a Sub-Set of Short Codes
      Resolved - This incident has been resolved.
      Jan 27, 14:14 PST
      Update - We are experiencing MMS Delivery Reports Delays to Multiple Networks in USA From a Sub-Set of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 27, 13:55 PST
      Investigating - Our monitoring systems have detected a potential issue with MMS delivery reports Delays to multiple networks in USA from a sub-set of short code. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 27, 13:46 PST
      SMS Delivery Delay to T-Mobile Network in United States
      Resolved - This incident has been resolved.
      Jan 27, 13:32 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to T-Mobile Network in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 11:41 PST
      Update - We are experiencing SMS delivery delays when sending messages to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 09:49 PST
      Update - We continue experiencing SMS delivery delays when sending messages to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 09:34 PST
      Update - We are experiencing SMS delivery delays when sending messages to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 27, 08:34 PST
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delay to T-Mobile Network in the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 27, 08:24 PST
      SMS Delivery Delays to Turkcell and Vodafone in Turkey
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Turkcell and Vodafone Turkey networks. This incident has been resolved.
      Jan 27, 11:15 PST
      Update - We continue observing recovery in SMS delivery delays when sending messages to Turkcell and Vodafone Turkey networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available
      Jan 27, 09:18 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Turkcell and Vodafone Turkey networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available
      Jan 27, 07:18 PST
      Update - We are observing recovery in SMS delivery delays when sending messages to Turkcell and Vodafone Turkey networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available
      Jan 27, 07:17 PST
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delay to Turkey. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 27, 06:54 PST
      SMS Delivery Delays to Orange Network in Dominican Republic
      Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Orange Network in Dominican Republic. This incident has been resolved.
      Jan 27, 10:49 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending message to Orange Network in Dominican Republic . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 08:51 PST
      Update - We are experiencing SMS delivery delays when sending messages to Dominican Orange Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 Hours or as soon as more information becomes available.
      Jan 27, 05:45 PST
      Update - We are experiencing SMS delivery delays when sending messages to Dominican Orange Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 Hours or as soon as more information becomes available.
      Jan 27, 03:49 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Dominican Orange Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
      Jan 27, 02:54 PST
      SMS Delivery Delays to Beeline Network in Tajikistan
      Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Beeline Network in Tajikistan. This incident has been resolved.
      Jan 27, 10:24 PST
      Monitoring - We are observing recovery in MMS/SMS delivery delays when sending messages to Beeline Network in Tajikistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 08:27 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Beeline Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jan 26, 21:01 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Beeline Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jan 26, 13:22 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Beeline Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 26, 09:02 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Beeline Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 26, 07:01 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Beeline Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 26, 05:53 PST
      SMS Delivery Delays to the Ooredoo Network in Myanmar
      Resolved - We are no longer experiencing SMS delivery delays the Ooredoo Network in Myanmar. This incident has been resolved.
      Jan 27, 05:00 PST
      Monitoring - We are observing recovery in SMS delivery delays the Ooredoo Network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 02:58 PST
      Update - We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 27, 00:52 PST
      Update - We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 26, 23:56 PST
      Investigating - Our monitoring systems have detected a potential issue with Delay in SMS delivery. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 26, 23:51 PST
      Jan 26, 2023
      Marketplace Services Down in US1
      Resolved - We are no longer experiencing issue with Marketplace services. This incident has been resolved.
      Jan 26, 22:17 PST
      Monitoring - For the incident impacting Marketplace services, we have observed a recovery for all services. We will be monitoring all services to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Jan 26, 22:12 PST
      Update - We are currently experiencing issues with creating Pay Connectors or updating existing Pay connectors. There is no impact on creating tokens or capturing payments. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Jan 26, 21:03 PST
      Update - We are still experiencing issues creating tokens or capture payments using Twilio Pay on Voice calls in the US1 region. Our engineering team is actively looking into the issue. We expect to provide an update within 2 hours or as soon as information become available.
      Jan 26, 20:51 PST
      Update - We are still experiencing issues creating tokens or capture payments using Twilio Pay on Voice calls in the US1 region. Our engineering team is actively looking into the issue. We expect to provide an update within an hour or as soon as information become available.
      Jan 26, 19:49 PST
      Update - We are currently seeing an issue with Marketplace Services(Addons and Pay) in the US1 region. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 26, 19:17 PST
      Investigating - Our monitoring systems have detected a potential issue with Marketplace Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 26, 19:04 PST
      UK SMS Carrier Maintenance - O2 UK
      Completed - The scheduled maintenance has been completed.
      Jan 26, 22:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 26, 13:45 PST
      Scheduled - The O2 network in UK is conducting an emergency maintenance from 26 January 2023 at 13:45 PST until 26 January 2023 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 UK handsets.
      Jan 25, 13:22 PST
      Egypt SMS Carrier Maintenance - Vodafone
      Completed - The scheduled maintenance has been completed.
      Jan 26, 20:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 26, 15:02 PST
      Scheduled - The Vodafone network in Egypt is conducting a planned maintenance from 26 January 2023 at 15:00 PST until 26 January 2023 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Egypt handsets.
      Jan 16, 20:17 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jan 26, 13:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 26, 10:00 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 26 January 2023 at 10:00 PST until 26 January 2023 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 20, 01:34 PST
      SMS Delivery Failures to Orange Network in Cameroon
      Resolved - We are no longer experiencing SMS delivery failures to Orange network in Cameroon. This incident has been resolved.
      Jan 26, 11:36 PST
      Monitoring - We are observing successful SMS delivery failures to Orange network in Cameroon. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 26, 09:31 PST
      Investigating - We are experiencing SMS delivery failures to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 26, 08:29 PST
      SMS Delivery Delays to a Subset of Twilio Chile Phone Numbers
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to a subset of Twilio Chile phone numbers. This incident has been resolved.
      Jan 26, 03:56 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to a subset of Twilio Chile phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 26, 02:01 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to a subset of Twilio Chile phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 26, 01:59 PST
      SMS Delivery Delays to Orange in Burkina Faso
      Resolved - We are no longer experiencing SMS delivery delays when sending to Orange in Burkina Faso. This incident has been resolved.
      Jan 26, 02:15 PST
      Update - We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 26, 00:19 PST
      Monitoring - We are observing recovery in SMS delivery delays to Orange in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 22:35 PST
      Update - We continue to experience SMS delivery delays to Orange in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 25, 19:15 PST
      Update - We continue to experience SMS delivery delays to Orange in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 17:22 PST
      Investigating - After monitoring, we observed that we are continuing to experience SMS delivery delays when sending messages to Orange in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 25, 16:22 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 14:45 PST
      Update - We continue to experience SMS delivery delays to Orange in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 12:45 PST
      Investigating - We are experiencing SMS delivery delays to Orange in Burkina faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 25, 11:47 PST
      SMS Delivery Delays to and from Vodafone Network in the UK over a subset of UK longcodes
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to and receiving messages from Vodafone Network in the UK over a subset of UK longcodes. This incident has been resolved.
      Jan 26, 00:21 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to and receiving messages from Vodafone Network in the UK over a subset of UK longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 22:33 PST
      Update - We continue to experience SMS delivery delays when sending messages to and receiving messages from Vodafone Network in the UK over a subset of UK longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jan 25, 19:08 PST
      Update - We continue to experience SMS delivery delays when sending messages to and receiving messages from Vodafone Network in the UK over a subset of UK longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 17:10 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to and receiving messages from Vodafone Network in the UK over a subset of UK longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 25, 16:10 PST
      Twilio Voice Maintenance
      Completed - The scheduled maintenance has been completed.
      Jan 26, 00:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 25, 21:01 PST
      Scheduled - Twilio is conducting a planned maintenance from 25 January 2023 at 21:00 PST until 26 January 2023 at 00:00 PST. During the maintenance window, there could be intermittent call failures to and from Twilio.
      Jan 25, 11:43 PST
      Jan 25, 2023
      Mexico SMS Carrier Maintenance - Telcel
      Completed - The scheduled maintenance has been completed.
      Jan 25, 21:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 25, 20:51 PST
      Scheduled - The Telcel network in Mexico is conducting a planned maintenance from 25 January 2023 at 20:50 PST until 25 January 2023 at 21:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets.
      Jan 22, 17:27 PST
      Mexico SMS Carrier Maintenance - Telcel
      Completed - The scheduled maintenance has been completed.
      Jan 25, 20:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 25, 19:50 PST
      Scheduled - The Telcel network in Mexico is conducting a planned maintenance from 25 January 2023 at 19:50 PST until 25 January 2023 at 20:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets.
      Jan 19, 15:32 PST
      SMS Delivery Delays to Zamani Telecom in Niger
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Zamani Telecom in Niger. This incident has been resolved.
      Jan 25, 17:44 PST
      Update - We are continuing to observe recovery in SMS delivery delays to Zamani Telecom in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 15:54 PST
      Update - We are continuing to observe recovery in SMS delivery delays to Zamani Telecom in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 13:57 PST
      Monitoring - We are observing recovery in SMS delivery delays to Zamani Telecom in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 11:57 PST
      Investigating - We are experiencing SMS delivery delays to Zamani Telecom in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 25, 11:12 PST
      SMS Delivery Delays to Moov Network in Ivory Coast
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Moov Network. This incident has been resolved.
      Jan 25, 17:04 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Moov Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 15:16 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Moov Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 25, 14:38 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jan 25, 17:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 25, 14:00 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 25 January 2023 at 14:00 PST until 25 January 2023 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 19, 00:48 PST
      Delivery delays for Event Streams event data
      Resolved - Delays when delivering event data have been resolved and Event Streams is operating normally at this time.
      Jan 25, 16:17 PST
      Update - We are observing recovery when delivering Event Streams event data. We will continue to monitor the Event Streams service to ensure complete recovery. We expect to provide another update in 2 hours or as soon as more information becomes available
      Jan 25, 14:35 PST
      Update - We are continuing to investigate delivery delays with Event Stream event data. We expect to provide another update in 1 hour or as soon as more information becomes available
      Jan 25, 13:44 PST
      Update - We are investigating delivery delays with Event Stream event data. We expect to provide another update in 1 hour or as soon as more information becomes available
      Jan 25, 12:44 PST
      Investigating - We've become aware of a potential issue with Event Streams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 25, 12:16 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jan 25, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 25, 10:00 PST
      Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 25 January 2023 at 10:00 PST until 25 January 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 24, 00:20 PST
      Russia SMS Carrier Maintenance - Yota
      Completed - The scheduled maintenance has been completed.
      Jan 25, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 25, 12:01 PST
      Scheduled - The Yota network in Russia is conducting an emergency maintenance from 25 January 2023 at 12:00 PST until 25 January 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Yota Russia handsets.
      Jan 23, 07:56 PST
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Jan 25, 16:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 25, 12:00 PST
      Scheduled - The Megafon network in Russia is conducting an emergency maintenance from 25 January 2023 at 12:00 PST until 25 January 2023 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Jan 23, 04:10 PST
      SMS Delivery Delays to Net One Network Zimbabwe
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Net One Network Zimbabwe. This incident has been resolved.
      Jan 25, 12:39 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Net One Network Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 10:51 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Net One Network Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours hours or as soon as more information becomes available.
      Jan 25, 06:51 PST
      Update - We are experiencing SMS delivery delays when sending messages to Net One Network Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 04:17 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Net One Network Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
      Jan 25, 03:21 PST
      SMS Delivery Delays to Lycamobile Italy
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Lycamobile Italy. This incident has been resolved.
      Jan 25, 09:58 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Lycamobile Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 08:01 PST
      Update - We are experiencing SMS delivery delays when sending messages to Lycamobile Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jan 25, 06:00 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Lycamobile Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jan 25, 05:03 PST
      Inbound Call failures to subset of Twilio Israel phone numbers
      Resolved - The issue with Inbound Call failures to subset of Twilio Israel phone numbers has been resolved, and the service is functioning normally at this time.
      Jan 25, 01:11 PST
      Monitoring - We have started seeing recovery for inbound calls to subset of Twilio Israel phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 24, 23:18 PST
      Update - We continue to observe Inbound call failures to subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jan 24, 21:59 PST
      Update - We continue to observe call failures from to a subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jan 24, 17:58 PST
      Update - We continue to observe call failures from to a subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 24, 16:11 PST
      Update - We are observing a call failures from to a subset of Twilio Israel phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 24, 15:19 PST
      Investigating - Our monitoring systems have detected a potential issue with Inbound Call failures to subset of Twilio Israel phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jan 24, 15:03 PST
      Jan 24, 2023
      SMS Carrier Partner Maintenance to Multiple Countries
      Completed - The scheduled maintenance has been completed.
      Jan 24, 22:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 24, 20:30 PST
      Scheduled - Our SMS carrier partner is conducting a planned maintenance from 25 January 2023 at 01:00 PST until 25 January 2023 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from the following countries below via a subset of longcodes.



      Belgium


      Guam


      Cuba


      Austria
      Jan 16, 23:02 PST
      Inbound SMS Delivery failures to subset of Twilio Australia phone numbers
      Resolved - We are no longer experiencing Inbound SMS delivery failures to subset of Twilio Australian phone numbers. This incident has been resolved.
      Jan 24, 21:04 PST
      Monitoring - We have started seeing recovery for inbound SMS to Twilio Australian phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 24, 20:04 PST
      Investigating - Our monitoring systems have detected a potential issue with Inbound SMS delivery failures to subset of Twilio Australia phone numbers. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 24, 19:21 PST
      SMS Delivery Failures to Moov Network in Ivory Coast
      Resolved - This incident has been resolved.
      Jan 24, 17:31 PST
      Monitoring - We are observing successful SMS delivery failures sending to Moov Network in the Ivory Coast. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 24, 15:54 PST
      Update - We continue experiencing SMS delivery failures sending to Moov Network in the Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jan 24, 12:49 PST
      Update - We continue experiencing SMS delivery failures sending to Moov Network in the Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jan 24, 10:55 PST
      Investigating - We are experiencing SMS delivery failures sending to Moov Network in the Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jan 24, 09:53 PST
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jan 24, 17:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 24, 14:00 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 24 January 2023 at 14:00 PST until 24 January 2023 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jan 19, 05:57 PST
      Multiple Twilio Usage and Reporting Products Impacted by Request Timeouts and Delays in Handling New Data
      Resolved - Super SIM Usage Records API and Data Insights, Messaging Insights, Monitor Events, and Account Insights were degraded for 11 minutes between 19:13:20 UTC and 19:24:10 UTC on 01/24/2023. During this period, customers may have experienced request timeouts and/or delays in recent events being reflected in results from API responses or Console.
      Jan 24, 13:48 PST
      Jan 23, 2023
      France SMS Carrier Maintenance - Bouygues Telecom
      Completed - The scheduled maintenance has been completed.
      Jan 23, 21:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jan 23, 14:00 PST
      Scheduled - The Bouygues Telecom network in France is conducting a planned maintenance from 23 January 2023 at 14:00 PST until 23 January 2023 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Bouygues Telecom handsets.
      Dec 23, 21:27 PST
      Jan 22, 2023

      No incidents reported.

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