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Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Functions and Assets Inactive Builds Older Than 7 days are Temporarily Unavailable From the API
      Update - We have identified that Functions and Assets inactive builds older than 7 days are temporarily unavailable from the API. We are actively working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available
      Aug 8, 23:55 PDT
      Update - We have identified that Functions and Assets inactive builds older than 7 days are temporarily unavailable from the API. We are actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available
      Aug 8, 19:58 PDT
      Update - We have identified that Functions and Assets inactive builds older than 7 days are temporarily unavailable from the API. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
      Aug 8, 18:00 PDT
      Identified - We have identified that Functions and Assets inactive builds older than 7 days are temporarily unavailable from the API. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
      Aug 8, 16:57 PDT
      Investigating - Our monitoring systems have detected a potential issue with rollbacking back Serverless builds older than 7 days. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 8, 16:43 PDT
      MMS Delivery Report Delays to AT&T Network in the US
      Update - We continue experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Aug 8, 17:12 PDT
      Update - We continue experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Aug 7, 16:48 PDT
      Update - We continue experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Aug 6, 16:56 PDT
      Update - We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Aug 5, 16:56 PDT
      Update - We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Aug 4, 16:56 PDT
      Update - We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 16 hours or as soon as more information becomes available.
      Aug 4, 00:50 PDT
      Update - We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Aug 3, 16:57 PDT
      Update - We are still experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Aug 3, 12:57 PDT
      Update - We are experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 10:50 PDT
      Investigating - We are experiencing MMS delivery report delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 3, 09:55 PDT
      Pakistan Mobile Service Suspension - Multiple Networks
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 8, 17:00 PDT
      Scheduled - The Mobile services will be suspended due to Religious Processions in Major Cities of Pakistan from 08 August 2022 at 17:00 PDT until 09 August 2022 at 11:00 PDT. During this period, there could be intermittent delays and failures in delivering SMS to and from Pakistani handsets.
      PROGRAMMABLE MESSAGING Operational
      MMS Operational
      SMS Operational
      SMPP Operational
      Messaging Channels Operational
      Notify Operational
      Conversations Operational
      Messaging Insights Operational
      PROGRAMMABLE VOICE Operational
      PSTN Operational
      SIP Interface Operational
      Client Web Operational
      Client Mobile ? Operational
      Conference ? Operational
      Recording ? Operational
      Queue ? Operational
      Text-to-Speech ? Operational
      Recording Transcriptions Operational
      TwiML Operational
      Voice Insights Operational
      Speech Recognition Operational
      ACCOUNT SECURITY Operational
      Authy 2FA Operational
      Verify Operational
      Authy App Operational
      Lookup ? Operational
      AUTOPILOT Operational
      ELASTIC SIP TRUNKING ? Operational
      FLEX Operational
      TaskRouter ? Operational
      Flex Application Platform Operational
      Flex Insights Operational
      INTERCONNECT Operational
      PHONE NUMBERS ? Operational
      PROGRAMMABLE CHAT Operational
      PROGRAMMABLE FAX Operational
      PROGRAMMABLE VIDEO Operational
      Group Rooms Operational
      Peer-to-Peer Rooms Operational
      Recordings Operational
      Compositions Operational
      Network Traversal Service ? Operational
      Go Rooms Operational
      TWILIO LIVE Operational
      PROXY Operational
      SERVERLESS Degraded Performance
      Studio Operational
      Functions Degraded Performance
      Assets Degraded Performance
      TwiML Bins Operational
      Sync Operational
      DEVELOPER TOOLS Operational
      Console Operational
      Event Streams Operational
      Debugger & Alerts Operational
      Documentation Operational
      REST API Operational
      Bulk Export Operational
      TWILIO PLATFORM Operational
      Billing Operational
      Customer Support Center ? Operational
      Other Operational
      Account Insights Operational
      Trust Hub Operational
      CARRIER NETWORK Degraded Performance
      SMS Long Code, North America Operational
      MMS Long Code, North America Operational
      SMS Short Code, North America Operational
      MMS Short Code, North America Operational
      SMS Toll-Free, North America Operational
      MMS Toll-Free Degraded Performance
      SMS, Latin America Operational
      SMS, APAC Under Maintenance
      SMS, Middle East & Africa Operational
      SMS Delivery Notifications & Status Callbacks Operational
      Voice, North America Operational
      Voice, Latin America Operational
      Voice, APAC Operational
      Voice, Europe Operational
      Voice, Middle East & Africa Operational
      INTERNET OF THINGS Operational
      Programmable Wireless Operational
      Super SIM Operational
      Wireless Insights Operational
      FRONTLINE Operational
      Operational
      Degraded Performance
      Partial Outage
      Major Outage
      Maintenance
      Scheduled Maintenance
      Indonesia SMS carrier maintenance - XL Axiata (Axis) Aug 9, 09:00-10:00 PDT
      The XL Axiata (Axis) network in Indonesia is conducting an emergency maintenance from 09 August 2022 at 09:00 PDT until 09 August 2022 at 10:00 PDT. During the maintenance window. There could be intermittent delays delivering SMS to and from XL Axiata (Axis) Indonesia handsets.
      Posted on Aug 9, 01:58 PDT
      Indonesia SMS Carrier Maintenance - H3G Aug 9, 10:30-14:30 PDT
      The H3G network in Indonesia is conducting an emergency maintenance from 09 Aug 2022 at 10:30 PDT until 09 Aug 2022 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from H3G Indonesia handsets.
      Posted on Aug 8, 11:36 PDT
      Peru SMS Carrier Maintenance - Claro Aug 9, 21:30 - Aug 10, 01:00 PDT
      The Claro network in Peru is conducting a planned maintenance from 09 August 2022 at 21:30 PDT until 10 August 2022 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Claro Peru handsets.
      Posted on Aug 7, 23:59 PDT
      Mexico SMS Carrier Maintenance - Telcel Aug 9, 21:40 - Aug 10, 01:00 PDT
      The Telcel network in Mexico is conducting a scheduled maintenance from 09 August 2022 at 21:40 PDT until 10 August 2022 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets.
      Posted on Aug 2, 23:34 PDT
      France Voice Carrier Partner Maintenance Aug 9, 22:00-23:00 PDT
      Our Voice carrier partner in France is conducting a planned maintenance from 09 August 2022 at 22:00 PDT until 09 August at 23:00 PDT. During the maintenance window, there could be intermittent call failures to and from France handsets.
      Posted on Aug 3, 19:27 PDT
      Indonesia SMS Carrier Maintenance - H3G Aug 10, 10:30-14:30 PDT
      The H3G network in Indonesia is conducting a planned maintenance from 10 August 2022 at 10:30 PDT until 10 August 2022 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from H3G Indonesian handsets
      Posted on Aug 8, 06:29 PDT
      Russia SMS Carrier Maintenance - Megafon Aug 10, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 10 August 2022 at 13:00 PDT until 10 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Aug 4, 14:12 PDT
      Russia SMS Carrier Maintenance - Tele2 Aug 10, 13:00-17:00 PDT
      The Tele2 network in Russia is conducting a planned maintenance from 10 August 2022 at 13:00 PDT until 10 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Posted on Aug 4, 10:49 PDT
      Russia SMS Carrier Maintenance - Beeline Aug 10, 14:00-17:00 PDT
      The Beeline network in Russia is conducting a planned maintenance From 10 August 2022 at 14:00 PDT until 10 August 2022 at 17:00 PDT. During the maintenance window. There could be intermittent delays delivering SMS to and from Beeline handsets.
      Posted on Aug 8, 23:11 PDT
      Planned Maintenance for Flex Insights Aug 13, 01:00-03:00 PDT
      The Flex Insights dashboards visualization partner in the US is conducting a planned maintenance on Saturday, August 13th, 2022, at 1:00 AM Pacific Standard Time. The maintenance window is planned to take up to 2 hours. During the maintenance window, Flex Insights access will be unavailable.
      Posted on Aug 2, 07:55 PDT
      UAE SMS Carrier Maintenance - Etisalat Aug 15, 13:00-19:00 PDT
      The Etisalat network in UAE is conducting a planned maintenance from 15 August 2022 at 13:00 PDT until 15 August 2022 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Etisalat UAE handsets.
      Posted on Aug 6, 11:36 PDT
      Pakistan SMS Carrier Partner Maintenance Aug 15, 13:00-19:00 PDT
      Our SMS carrier partner in Pakistan is conducting a planned maintenance from 15 August 2022 at 13:00 PDT until 15 August 2022 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Ufone, Pakistan handsets.
      Posted on Aug 4, 06:37 PDT
      Russia SMS Carrier Maintenance - Megafon Aug 15, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 15 August 2022 at 13:00 PDT until 15 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Aug 4, 14:13 PDT
      Russia SMS Carrier Maintenance - Beeline Aug 15, 14:00-17:00 PDT
      The Beeline network in Russia is conducting a planned maintenance From 15 August 2022 at 14:00 PDT until 15 August 2022 at 17:00 PDT. During the maintenance window. There could be intermittent delays delivering SMS to and from Beeline handsets.
      Posted on Aug 8, 23:12 PDT
      Czech Republic Voice Carrier Maintenance - T-Mobile Aug 15, 16:00-17:00 PDT
      Our Voice carrier T-Mobile in the Czech Republic is conducting a planned maintenance between 15 August 2022 at 16:00 PDT until 15 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent disconnection to existing calls and call failures to and from T-Mobile Czech Republic handsets.
      Posted on Aug 3, 14:23 PDT
      Russia SMS Carrier Maintenance - Megafon Aug 17, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 17 August 2022 at 13:00 PDT until 17 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Aug 4, 14:16 PDT
      Russia SMS Carrier Maintenance - Tele2 Aug 17, 13:00-17:00 PDT
      The Tele2 network in Russia is conducting a planned maintenance from 17 August 2022 at 13:00 PDT until 17 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Posted on Aug 4, 10:52 PDT
      Russia SMS Carrier Maintenance - Beeline Aug 17, 14:00-17:00 PDT
      The Beeline network in Russia is conducting a planned maintenance From 17 August 2022 at 14:00 PDT until 17 August 2022 at 17:00 PDT. During the maintenance window. There could be intermittent delays delivering SMS to and from Beeline handsets.
      Posted on Aug 8, 23:13 PDT
      Voice Carrier Maintenance to Multiple Network Aug 18, 06:59-12:59 PDT
      Our Voice carrier partner is conducting a planned maintenance from 18 August 2022 at 06:59 PDT until 18 August 2022 at 13:00 PDT. During the maintenance window, there could be intermittent disconnection to existing calls and call failures to the following mobile networks:
      Nigeria-Mobile-Etisalat
      Nigeria-Mobile-Globacomm
      Pakistan-Mobile-Ufone
      Iran- All Networks
      Posted on Aug 4, 06:37 PDT
      Israel Voice Carrier Partner Maintenance Aug 21, 05:00-08:00 PDT
      Our Voice carrier partner in Israel is conducting a planned maintenance from 21 August 2022 at 05:00 PDT until 21 August at 08:00 PDT. During the maintenance window, there could be intermittent call failures to and from Israel handsets.
      Posted on Aug 3, 23:02 PDT
      Russia SMS Carrier Maintenance - Tele2 Aug 24, 13:00-17:00 PDT
      The Tele2 network in Russia is conducting a planned maintenance from 24 August 2022 at 13:00 PDT until 24 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Posted on Aug 4, 10:55 PDT
      Russia SMS Carrier Maintenance - Tele2 Aug 31, 13:00-17:00 PDT
      The Tele2 network in Russia is conducting a planned maintenance from 31 August 2022 at 13:00 PDT until 31 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Posted on Aug 4, 10:56 PDT
      System Metrics Month Week Day
      API Uptime
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      API Response Time - North America
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      API Response Time - Europe
      Fetching
      Past Incidents
      Aug 9, 2022
      SMS Delivery Report Delays to Digicel Network in Papua New Guinea on Twilio Long Codes
      Resolved - We are no longer experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. This incident has been resolved.
      Aug 9, 02:01 PDT
      Monitoring - We are observing recovery in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 9, 00:03 PDT
      Update - We continue to experience delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Aug 8, 13:05 PDT
      Update - We continue to experience delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Aug 8, 04:55 PDT
      Update - We continue to experience delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Aug 8, 00:55 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 7, 22:55 PDT
      Investigating - We are experiencing delays in receiving message delivery reports when sending to Digicel Network in Papua New Guinea on Twilio Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 7, 21:58 PDT
      Aug 8, 2022
      MMS Delivery Delays in US Over a Small Subset of Shortcodes
      Resolved - We are no longer experiencing MMS delivery delays to US over a small subset of shortcodes. This incident has been resolved.
      Aug 8, 21:37 PDT
      Update - We continue to observe recovery in MMS delivery delays when sending US messages over a small subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 8, 19:42 PDT
      Update - We continue to observe recovery in MMS delivery delays when sending US messages over a small subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 8, 17:48 PDT
      Monitoring - We are observing recovery in MMS delivery delays when sending US messages over a small subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 8, 15:44 PDT
      Update - We are continuing to investigate MMS delivery delays over US phone numbers for a small subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Aug 8, 13:55 PDT
      Investigating - We are experiencing MMS delivery delays to US over a small subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 8, 12:53 PDT
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Aug 8, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 8, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 08 August 2022 at 13:00 PDT until 08 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Aug 4, 14:10 PDT
      SMS Carrier Partner Maintenance - All Airtel Networks
      Completed - The scheduled maintenance has been completed.
      Aug 8, 16:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 8, 11:30 PDT
      Scheduled - Our SMS carrier partner for SMS traffic is conducting a planned maintenance from 08 August 2022 at 11:30 PDT until 08 August 2022 at 16:30  PDT. During the maintenance window, there could be intermittent delays delivering SMS to the below Airtel networks:
       
      Sri Lanka
      Chad
      Rwanda
      Uganda
      Madagascar
      Ghana
      Gabon
      Seychelles
      Kenya
      Zambia
      Democratic Republic of the Congo
      Niger
      Republic of the Congo
      Burkina Faso
      Nigeria
      United Republic of Tanzania
      Sierra Leone
      Malawi
      Bangladesh
      Aug 5, 00:58 PDT
      Pakistan Mobile Service Suspension - Multiple Networks
      Completed - The scheduled maintenance has been completed.
      Aug 8, 11:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 7, 17:00 PDT
      Scheduled - The Mobile services will be suspended due to Religious Processions in Major Cities of Pakistan from 07 August 2022 at 17:00 PDT until 08 August 2022 at 11:00 PDT. During this period, there could be intermittent delays and failures in delivering SMS to and from Pakistani handsets.
      Aug 7, 08:10 PDT
      High Packet Loss On Inbound Calls To A Subset of Twilio Phone Numbers In Multiple Countries
      Resolved - High packet loss on inbound calls to a subset of Twilio phone numbers in multiple countries has been resolved and Programmable Voice is operating normally at this time.
      Aug 8, 05:38 PDT
      Monitoring - We have started seeing recovery in packet loss for calls to a subset of Twilio phone numbers in multiple countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 8, 03:38 PDT
      Update - Our engineers have identified an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour as soon as more information becomes available.
      Aug 8, 02:47 PDT
      Identified - Our engineers have identified an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in as soon as more information becomes available.
      Aug 8, 02:38 PDT
      Aug 7, 2022
      SMS Delivery Delays to Vodacom in Tanzania
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodacom in Tanzania. This incident has been resolved.
      Aug 7, 07:53 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodacom in Tanzania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 7, 05:53 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Vodacom in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Aug 7, 00:41 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Vodacom in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Aug 6, 20:42 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Vodacom in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 6, 18:42 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Vodacom in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 6, 17:42 PDT
      SMS Delivery Delays to Vodacom Network in South Africa
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodacom Network in South Africa. This incident has been resolved.
      Aug 7, 06:26 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodacom Network in South Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 7, 04:26 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Vodacom Network in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 7, 03:27 PDT
      Aug 6, 2022
      Aug 5, 2022
      Outbound SMS Delivery Delays to Mobifone in Vietnam
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mobifone in Vietnam. This incident has been resolved.
      Aug 5, 22:57 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mobifone in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 5, 20:57 PDT
      Update - We are continuing to experience SMS delivery delays when sending messages to Mobifone in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 5, 18:57 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Mobifone in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 5, 17:57 PDT
      Outbound SMS Delivery Delays to Algar Network in Brazil
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Algar network in Brazil. This incident has been resolved.
      Aug 5, 19:50 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Algar network in Brazil.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 5, 17:50 PDT
      Update - We are still experiencing outbound SMS delivery delays when sending messages to Algar network in Brazil. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Aug 5, 13:55 PDT
      Update - We are still experiencing outbound SMS delivery delays when sending messages to Algar network in Brazil. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 5, 11:55 PDT
      Investigating - We are experiencing outbound SMS delivery delays when sending messages to Algar network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 5, 11:09 PDT
      Czech Republic SMS Carrier Maintenance - Vodafone
      Completed - The scheduled maintenance has been completed.
      Aug 5, 19:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 5, 16:00 PDT
      Scheduled - Our Vodafone network in the Czech Republic is conducting a planned maintenance between 05 August 2022 at 16:00 PDT until 05 August 2022 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone handsets in Czech Republic.
      Aug 3, 18:50 PDT
      Connectivity Failures for Calls From Twilio to Singapore Using 10 Digit Long Numbers
      Resolved - The issue affecting voice calls in Singapore for ten digit long numbers, has been mitigated and the service is operating normally.
      Aug 5, 16:42 PDT
      Monitoring - We have started seeing recovery for phone call failures to Singapore for ten digit long numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Aug 5, 16:12 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. There is a fix in place, and we will continue monitoring with customers until recovery has been confirmed. We will provide another update in 16 hours or as soon as more information becomes available.
      Aug 5, 03:18 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. There’s a fix in place, and we’ll continue monitoring with customers until recovery has been confirmed. We will provide another update in 8 hours or as soon as more information becomes available.
      Aug 4, 19:21 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. There’s a fix in place, and we’ll continue monitoring with customers until recovery has been confirmed. We will provide another update in 4 hours or as soon as more information becomes available.
      Aug 4, 15:21 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. There’s a fix in place, and we’ll continue monitoring with customers until recovery has been confirmed. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 4, 13:20 PDT
      Identified - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. There’s a fix in place, and we’ll continue monitoring with customers until recovery has been confirmed. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 4, 12:20 PDT
      Monitoring - We have started seeing recovery for phone call failures to Singapore for ten digit long numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 4, 10:16 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. We are still working on resolving the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Aug 4, 06:21 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. We continue to work on resolving the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Aug 3, 22:25 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. We continue to work on resolving the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Aug 3, 18:30 PDT
      Update - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 16:37 PDT
      Identified - The issue causing phone call failures to Singapore for ten digit long numbers has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 14:37 PDT
      Update - We are still observing call failures to Singapore for ten digit long numbers and also Caller ID can be potentially impacted. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 3, 13:28 PDT
      Update - We are observing call failures to Singapore for ten digit long numbers. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Aug 3, 12:51 PDT
      Investigating - Our monitoring systems have detected a potential issue with phone call failures in Singapore. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 3, 12:04 PDT
      SMS Delivery Delays to Movistar Network in Mexico
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Movistar Network in Mexico.. This incident has been resolved.
      Aug 5, 04:14 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
      Aug 5, 02:18 PDT
      Update - We are continuing to SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours, or as soon as more information becomes available.
      Aug 5, 02:09 PDT
      Update - We are continuing to SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
      Aug 5, 00:10 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 4, 23:16 PDT
      Aug 4, 2022
      SMS Delivery Delays in Venezuela - Movilnet
      Resolved - This incident has been resolved.
      Aug 4, 18:15 PDT
      Update - We are no longer experiencing SMS delivery delays to Venezuela - Movilnet. This incident has been resolved.
      Aug 4, 18:14 PDT
      Monitoring - We are observing recovery in SMS delivery delays in Venezuela - Movilnet. We will continue monitoring the service to ensure a full recovery. We will provide another update in [X hours] or as soon as more information becomes available.
      Aug 4, 16:17 PDT
      Update - We are still experiencing SMS delivery delays in Venezuela - Movilnet. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 16 hours or as soon as more information becomes available.
      Aug 4, 00:48 PDT
      Update - We are still experiencing SMS delivery delays in Venezuela - Movilnet. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Aug 3, 16:52 PDT
      Update - We are still experiencing SMS delivery delays in Venezuela - Movilnet. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Aug 3, 12:52 PDT
      Update - We are still experiencing SMS delivery delays in Venezuela - Movilnet. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 10:45 PDT
      Investigating - We are experiencing SMS delivery delays in Venezuela - Movilnet. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 3, 09:51 PDT
      Super SIM Connectivity Issues
      Resolved - We are no longer experiencing any issue with Super SIM connectivity. This incident has been resolved.
      Aug 4, 17:10 PDT
      Monitoring - We are now seeing recovery in Super SIM connectivity. We are continuing to monitor for service stability. We will provide another update in 2 hours or sooner once more information becomes available.
      Aug 4, 15:07 PDT
      Investigating - We are experiencing Super SIM connectivity issues. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      Aug 4, 14:08 PDT
      Flex UI connection issues
      Resolved - The issue affecting Flex UI connection has been resolved. Flex UI connections and TaskRouter are operating normally.
      Aug 4, 17:07 PDT
      Update - Our engineers have identified the issue Flex UI connection issues, and continue working to deploy a fix. We're seeing signs of recovery from some customer reports and internal dashboards. We expect to provide another update in 4 hour or as soon as more information becomes available
      Aug 4, 13:06 PDT
      Update - Our engineers have identified the issue Flex UI connection issues, and continue working to deploy a fix. We're seeing signs of recovery from some customer reports and internal dashboards. We expect to provide another update in 2 hour or as soon as more information becomes available
      Aug 4, 11:05 PDT
      Identified - Our engineers have identified the issue Flex UI connection issues, and are working to deploy a fix. We're seeing signs of recovery from some customer reports and internal dashboards. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 4, 09:58 PDT
      Update - After monitoring Flex UI connections and Taskrouter, we identified ongoing connectivity issues, and our engineers are currently investigating to find a resolution. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Aug 4, 09:22 PDT
      Monitoring - Flex UI connections and Taskrouter are operating normally. We identified a few customer error reports and confirmed that the Flex platform is operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Aug 4, 08:50 PDT
      Update - We are investigating a Flex UI connection issue. Customers may be unable to login to Flex or receive Taskrouter errors. Our engineering team is currently investigating to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available
      Aug 4, 08:06 PDT
      Investigating - Our monitoring systems have detected a potential issue with Taskrouter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 4, 07:42 PDT
      Outbound SMS Delivery Delays When Sending Messages to XL Network in Indonesia
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to XL network in Indonesia. This incident has been resolved.
      Aug 4, 16:13 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to XL network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 4, 14:23 PDT
      Update - We are experiencing outbound SMS delivery delays when sending messages to XL network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
      Aug 4, 13:03 PDT
      Investigating - We are experiencing outbound SMS delivery delays when sending messages to XL network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 4, 12:03 PDT
      SMS Delivery Steps Delay in Twilio Console
      Resolved - Delivery Steps, under the SMS logs, in the Twilio Console are now operating normally at this time. Therefore, we've proceeded to resolve this incident.
      Aug 4, 11:50 PDT
      Monitoring - Delivery Steps, under the SMS logs, in the Twilio Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Aug 4, 11:22 PDT
      Update - Our engineers are still seeing the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in the next 24 hours or as soon as more information becomes available.
      Aug 3, 18:52 PDT
      Update - Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in the next 16 hours or as soon as more information becomes available.
      Aug 3, 02:57 PDT
      Update - Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Aug 2, 18:57 PDT
      Update - Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Aug 2, 15:00 PDT
      Update - Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 2, 13:00 PDT
      Identified - Our engineers have identified the issue causing delay in processing Delivery Steps, under the SMS logs, in the Twilio Console and are working to deploy a fix. Customers may still be unable to access the SMS logs. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 2, 11:57 PDT
      Update - We continue to investigate a delay in processing Delivery Steps, under the SMS logs, in the Twilio Console. Customers may also be unable to access the SMS logs. Our engineering team has been alerted and is actively investigating. We will provide another update in the next 4 hours or as soon as more information becomes available.
      Aug 2, 07:54 PDT
      Update - We are currently investigating a delay in processing Delivery Steps, under the SMS logs, in the Twilio Console. Our engineering team has been alerted and is actively investigating. We will provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 2, 05:47 PDT
      Investigating - We are currently investigating a delay in processing Delivery Steps, under the SMS logs, in the Twilio Console. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour, or as soon as more information becomes available.
      Aug 2, 04:46 PDT
      Super SIM Connectivity Issues in EMEA
      Resolved - The issues connecting to TIM in Italy and Avea in Turkiye that led us to block access to these networks have been resolved and Super SIM connectivity is operating normally at this time.
      Aug 4, 11:12 PDT
      Monitoring - The issues connecting to TIM in Italy and Avea in Turkiye that led us to block access to these networks have been resolved. We have re-enabled access to these networks and are observing devices successfully connecting to them. We are not observing any other Super SIM connectivity issues related to the incident at this time. We will continue to monitor the situation. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Aug 4, 10:39 PDT
      Update - Our engineering team has identified additional countries that showed drops in the number of data sessions beginning around 10:00 UTC: Denmark, Poland, Sweden, Hungary, and Turkiye. We've since seen a recovery in the number of active devices in each of these countries except for Turkiye. Tests performed by our engineering team confirmed that Avea in Turkiye is still having issues and we have temporarily blocked SIMs from connecting to Avea. Our engineering team continues to investigate the issue with our downstream connectivity partners and other potentially impacted countries and networks. We will provide another update in 16 hours or sooner, once more information becomes available.
      Aug 3, 21:15 PDT
      Update - Our engineering team has identified additional countries that showed drops in the number of data sessions beginning around 10:00 UTC: Denmark, Poland, Sweden, Hungary, and Turkiye. We've since seen a recovery in the number of active devices in each of these countries except for Turkiye. Tests performed by our engineering team confirmed that Avea in Turkiye is still having issues and we have temporarily blocked SIMs from connecting to Avea. Our engineering team continues to investigate the issue with our downstream connectivity partners and other potentially impacted countries and networks. We will provide another update in 8 hours or sooner, once more information becomes available.
      Aug 3, 13:20 PDT
      Update - We continue investigating the issue with our connectivity partners, we have temporarily blocked access on TIM in Italy. Devices in Italy may be able to connect to Vodafone and Wind Tre to reconnect if they are enabled on your Network Access Profile and coverage is available. If devices are still offline after enabling other networks in Italy, they may still be trying to establish a data session on TIM as their authentication is cached. You can try performing a connectivity reset from Console that will attempt to kick your device off the network and force it to re-authenticate at which point it should be blocked from reconnecting to TIM. We will provide another update in 4 hours or sooner, once more information becomes available.
      Aug 3, 10:20 PDT
      Update - While we continue to investigate the issue with our connectivity partners, we have temporarily blocked access on TIM in Italy. Devices in Italy may be able to connect to Vodafone and Wind Tre to reconnect if they are enabled on your Network Access Profile and coverage is available. If devices are still offline after enabling other networks in Italy, they may still be trying to establish a data session on TIM as their authentication is cached. You can try performing a connectivity reset from Console that will attempt to kick your device off the network and force it to re-authenticate at which point it should be blocked from reconnecting to TIM. We will provide another update in 2 hours or sooner, once more information becomes available.
      Aug 3, 08:42 PDT
      Update - We are experiencing Super SIM connectivity issues in Italy specifically with the TIM network. Beginning around 10:00 UTC, nearly all data sessions on this network were dropped and devices attempting to connect to this network appear to be unable to establish new data sessions. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hours or sooner once more information becomes available.
      Aug 3, 07:57 PDT
      Investigating - Our monitoring systems have detected a potential issue with Super SIM Connectivity on 2G/3G. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 3, 07:43 PDT
      Automated Alert: Minimal Customer Impact
      Resolved - We have fully investigated the Phone call issue reports, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      Aug 4, 10:37 PDT
      Investigating - Our monitoring systems have detected a potential issue with Phone Calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 4, 10:04 PDT
      Port Request Issues
      Resolved - Creating a port request through Console was degraded for 7 hours 4 minutes between 09:59 and 17:03 Pacific Time on Aug 03, 2022. During this period, customers may have been unable to create port in requests. The issue has now been resolved. If it failed during this period, please resubmit the port in Console.
      Aug 4, 10:07 PDT
      Mexico SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Aug 4, 02:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 4, 01:01 PDT
      Scheduled - Our SMS carrier partner in the Mexico is conducting an Emergency maintenance from 04 August 2022 at 01:00 PDT until 04 August 2022 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets.
      Aug 3, 21:40 PDT
      Russia SMS Carrier Maintenance - MTS
      Completed - The scheduled maintenance has been completed.
      Aug 4, 00:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 3, 21:30 PDT
      Scheduled - The MTS network in Russia is conducting an emergency maintenance from 03 August 2022 at 21:30 PDT until 04 August 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from MTS Russia handsets
      Aug 3, 07:53 PDT
      Aug 3, 2022
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Aug 3, 21:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 3, 15:00 PDT
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 03 August 2022 at 15:00 PDT until 03 August 2022 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline handsets.
      Aug 3, 13:23 PDT
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Aug 3, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 3, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 03 August 2022 at 13:00 PDT until 03 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Aug 3, 03:16 PDT
      Russia SMS Carrier Maintenance - Tele2
      Completed - The scheduled maintenance has been completed.
      Aug 3, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 3, 13:00 PDT
      Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 03 August 2022 at 13:00 PDT until 03 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Jul 31, 06:56 PDT
      SMS Delivery Delays and Failures in Qatar - Oredoo
      Resolved - We are no longer experiencing SMS delivery delays and failures in Qatar - Oredoo. This incident has been resolved.
      Aug 3, 16:33 PDT
      Monitoring - We are observing successful SMS delivery delays and failures in Qatar - Oredoo. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 14:44 PDT
      Update - We continue experiencing SMS delivery delays and failures in Qatar - Oredoo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Aug 3, 11:56 PDT
      Update - We are experiencing SMS delivery delays and failures in Qatar - Oredoo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 10:13 PDT
      Investigating - We are experiencing SMS delivery delays and failures in Qatar - Oredoo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 3, 09:29 PDT
      SMS Delivery Receipt Delays to T-Mobile Network in the US
      Resolved - We are no longer experiencing SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. This incident has been resolved.
      Aug 3, 16:04 PDT
      Monitoring - We are observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 14:11 PDT
      Update - We are still experiencing some delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers continue working with our carrier partner to fully resolve the issue to ensure the service gets completely resolved. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Aug 3, 10:15 PDT
      Update - We continue experiencing some delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to fully resolve the issue to ensure the service get completely resolved. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 08:08 PDT
      Identified - After some hours of monitoring, we are still experiencing some delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to fully resolve the issue to ensure the service get completely resolved. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 3, 07:05 PDT
      Update - We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
      Aug 2, 22:52 PDT
      Update - We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
      Aug 2, 14:54 PDT
      Update - We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 2, 12:57 PDT
      Update - We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 2, 10:53 PDT
      Monitoring - We are observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 2, 08:36 PDT
      Update - We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Aug 2, 01:46 PDT
      Update - We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Aug 1, 01:48 PDT
      Update - We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jul 31, 01:00 PDT
      Update - We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jul 30, 09:00 PDT
      Update - We are continuing to experience delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jul 30, 01:07 PDT
      Update - We are continuing to experience delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 29, 21:11 PDT
      Update - We are continuing to experience delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 19:11 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 29, 18:11 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery receipt delays to T-Mobile Network In US over a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 29, 18:01 PDT
      SMS Delivery Delays to the UAE From a Subset of Domestic Pre-Registered Sender IDs
      Resolved - We are no longer experiencing SMS delivery delays to the UAE from a subset of domestic pre-registered sender IDs. This incident has been resolved.
      Aug 3, 11:04 PDT
      Update - We continue observing recovery in SMS delivery to the UAE from a subset of domestic pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 08:30 PDT
      Monitoring - We are observing recovery in SMS delivery to the UAE from a subset of domestic pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 3, 06:40 PDT
      Investigating - We are experiencing SMS delivery delays to the UAE From a Subset of Domestic Pre-Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 3, 05:44 PDT
      Long Code SMS Failures to Verizon in the US
      Resolved - Long code SMS towards Verizon in the US was degraded between 07/22/2022 at 00:22 and 08/02/2022 at 23:15. During this period, customers may have experienced a small amount of SMS intermittent failures. The issue has now been resolved.
      Aug 3, 08:02 PDT
      Aug 2, 2022
      US MMS Carrier Maintenance - Verizon
      Completed - The scheduled maintenance has been completed.
      Aug 2, 23:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 2, 02:00 PDT
      Scheduled - The Verizon network in the US is conducting a planned maintenance from 2 August 2022 at 02:00 PDT until 2 August 2022 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Verizon handsets via US shortcodes.
      Jul 18, 03:44 PDT
      US SMS Carrier Maintenance - Verizon
      Completed - The scheduled maintenance has been completed.
      Aug 2, 23:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 2, 02:00 PDT
      Scheduled - The Verizon network in US is conducting a planned maintenance from 02 August 2022 at 02:00 PDT until 02 August 2022 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon US handsets.
      Jul 2, 04:48 PDT
      Czech Republic Voice Carrier Maintenance - T-Mobile
      Completed - The scheduled maintenance has been completed.
      Aug 2, 20:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 2, 18:00 PDT
      Scheduled - Our Voice carrier T-Mobile in Czech Republic is conducting a planned maintenance between 02 August 2022 at 18:00 PDT until 02 August 2022 at 20:30 PDT. During the maintenance window, there could be intermittent disconnection to existing calls and call failures to and from T-Mobile Czech Republic handsets.
      Jul 27, 06:49 PDT
      MMS Delivery Delays to AT&T Network in the US
      Resolved - We are no longer experiencing MMS delivery delays to AT&T network in the US over a subset of short codes & toll free numbers. This incident has been resolved.
      Aug 2, 17:45 PDT
      Monitoring - We are observing recovery in MMS delivery delays to AT&T network in the US over a subset of short codes & toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 2, 15:46 PDT
      Update - We continue experiencing MMS delivery delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Aug 2, 11:47 PDT
      Update - We are still experiencing MMS delivery delays to AT&T network in the US over a subset of short codes & toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 2, 09:47 PDT
      Investigating - We are experiencing MMS delivery delays to multiple networks in US over a subset of Short Codes & Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 2, 08:59 PDT
      Kazakhstan SMS Carrier Maintenance - Tele2
      Completed - The scheduled maintenance has been completed.
      Aug 2, 17:02 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 2, 13:00 PDT
      Scheduled - The Tele2 network in Kazakhstan is conducting an emergency maintenance from 02 August 2022 at 13:00 PDT until 02 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Kazakhstan handsets.
      Aug 2, 12:13 PDT
      Kazakhstan SMS Carrier Maintenance - Altel JSC
      Completed - The scheduled maintenance has been completed.
      Aug 2, 17:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 2, 13:00 PDT
      Scheduled - The Altel JSC network in Kazakhstan is conducting an emergency maintenance from 02 August 2022 at 13:00 PDT until 02 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Altel JSC Kazakhstan handsets.
      Aug 2, 12:08 PDT
      SMS Classification Issue
      Resolved - This incident has been resolved and SMS Classification is operating normally at this time.
      Aug 2, 09:04 PDT
      Monitoring - SMS Classification is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Aug 2, 08:22 PDT
      Identified - Our engineers have identified the error causing SMS classification issues, and are working to deploy a fix. We can see that the messages are getting analyzed correctly at our end, but we're continuing to investigate to make sure SMS classifications work properly. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 2, 07:35 PDT
      Update - We are experiencing issues with SMS classification. However, message delivery should be unaffected. Our engineering team is actively investigating to resolve this issue. We will provide an update in 1 hour or as soon as we have more information.
      Aug 2, 06:25 PDT
      Update - We are continuing to investigate this issue.
      Aug 2, 03:11 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Classification, however the message delivery should be unaffected. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 2, 02:40 PDT
      Delays While Sending And Receiving Whatsapp Message
      Resolved - WhatsApp messages are operating normally at this time. Customers are now able to send and receive messages. This incidents is now resolved
      Aug 2, 08:14 PDT
      Monitoring - We are continuing to see recovery while sending & receiving Whatsapp messages. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 2, 05:37 PDT
      Update - We are continuing to see recovery while sending & receiving Whatsapp messages. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 2, 03:32 PDT
      Investigating - We are continuing to see recovery while sending & receiving Whatsapp messages. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 2, 01:32 PDT
      Monitoring - The issue with delays while sending & receiving their Whatsapp message for some senders is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 2 hours or as soon as more information becomes available.
      Aug 1, 23:31 PDT
      Update - We continue to experience delays while sending & receiving their Whatsapp message for some senders. Our engineers are working to resolve the issue. We will update in 2 hours or as soon as we have more information.
      Aug 1, 22:47 PDT
      Update - We identified the issue where some senders may experience delays while sending & receiving their Whatsapp message. Our engineering team continue to be investigating. We will update in 1 hour or as soon as we have more information.
      Aug 1, 21:51 PDT
      Identified - Our engineering team continue to investigate on the potential issue with WhatsApp. We will update as soon as we have more information.
      Aug 1, 21:39 PDT
      Investigating - Our monitoring systems have detected a potential issue with Whatsapp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 1, 20:55 PDT
      SMS Delivery Failures to Rightel Network in Iran
      Resolved - We are no longer experiencing SMS delivery failures to Rightel Network in Iran. This incident has been resolved.
      Aug 2, 03:03 PDT
      Update - We are continuing to observe successful SMS delivery to Rightel Network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 2, 02:54 PDT
      Monitoring - We are observing successful SMS delivery to Rightel Network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 2, 00:53 PDT
      Update - We are still experiencing SMS delivery failures when sending to Rightel Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Aug 1, 21:05 PDT
      Update - We are still experiencing SMS delivery failures when sending to Rightel Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Aug 1, 13:08 PDT
      Update - We are still experiencing SMS delivery failures when sending to Rightel Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Aug 1, 09:08 PDT
      Update - We are still experiencing SMS delivery failures when sending to Rightel Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 1, 07:04 PDT
      Investigating - We are experiencing SMS delivery failures when sending to Rightel Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 1, 06:02 PDT
      Aug 1, 2022
      SMS Delivery Failures to MTN Network in Iran
      Resolved - We are no longer experiencing SMS delivery failures to MTN Network in Iran. This incident has been resolved.
      Aug 1, 21:18 PDT
      Monitoring - We are observing successful SMS delivery to MTN Network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 1, 19:23 PDT
      Update - We are still experiencing SMS delivery failures to MTN Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 8 hours or as soon as more information becomes available.
      Aug 1, 13:27 PDT
      Update - We are still experiencing SMS delivery failures to MTN Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 4 hours or as soon as more information becomes available.
      Aug 1, 09:27 PDT
      Update - We are still experiencing SMS delivery failures to MTN Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 1, 07:27 PDT
      Investigating - We are experiencing again SMS delivery failures to MTN Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 1 hour or as soon as more information becomes available.
      Aug 1, 06:27 PDT
      Monitoring - We are observing successful SMS delivery to MTN Network in Iran. We will continue to monitor to ensure full service recovery. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 1, 06:11 PDT
      Update - We continue to experience SMS delivery failures to MTN Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 1, 04:26 PDT
      Investigating - We are experiencing SMS delivery failures to MTN Network in Iran Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Aug 1, 03:26 PDT
      Error When Releasing Numbers via Console
      Resolved - We are no longer experiencing the error when releasing the numbers via console. This incident has been resolved.
      Aug 1, 17:08 PDT
      Monitoring - Our engineers identified a service interruption between 2:42 PM and 4:23 PM PST within Console. Customers may have seen the following error when trying to release a phone number: "Something went wrong. Please try again later". Console phone number releases are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available
      Aug 1, 16:33 PDT
      Investigating - Our monitoring systems have detected a potential issue when releasing numbers via console . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 1, 15:59 PDT
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Aug 1, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 1, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 01 August 2022 at 13:00 PDT until 01 August 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Jul 29, 08:45 PDT
      On Call Engineers are Investigating SMS Delivery delays in Congo - Orange
      Resolved - We have fully investigated the SMS Delivery delays in Congo - Orange triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      Aug 1, 16:30 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery delays in Congo - Orange. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Aug 1, 15:49 PDT
      SMS Delivery Receipt Delays to Digicel Network Papua New Guinea
      Resolved - We are no longer experiencing SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. This incident has been resolved.
      Aug 1, 15:14 PDT
      Monitoring - We are observing recovery in SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Aug 1, 13:20 PDT
      Update - We continue to work with our carrier partner to resolve the SMS Delivery Receipt Delays to Digicel Network in Papua New Guinea. We expect to provide another update in the next 8 hours or as soon as more information becomes available.
      Aug 1, 06:54 PDT
      Update - We continue to work with our carrier partner to resolve the SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. We expect to provide another update in the next 4 hours or as soon as more information becomes available.
      Aug 1, 02:54 PDT
      Update - We continue to work with our carrier partner to resolve the SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. We expect to provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 1, 00:54 PDT
      Investigating - We are experiencing delays in receiving message delivery reports when sending SMS to Digicel Network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 31, 23:54 PDT
      Russia SMS Carrier Maintenance - MTS
      Completed - The scheduled maintenance has been completed.
      Aug 1, 14:15 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 1, 14:00 PDT
      Scheduled - The MTS network in Russia is conducting an emergency maintenance from 01 August 2022 at 14:00 PDT until 01 August 2022 at 14:15 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from MTS Russia handsets.
      Aug 1, 06:45 PDT
      Japan SMS Carrier Maintenance - NTT DOCOMO
      Completed - The scheduled maintenance has been completed.
      Aug 1, 14:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 1, 08:00 PDT
      Scheduled - The NTT DOCOMO network in Japan is conducting a planned maintenance from 01 August 2022 at 08:00 PDT until 01 August 2022 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from NTT DOCOMO handsets.
      Jul 25, 07:06 PDT
      Super SIM Data Insights Maintenance
      Completed - The scheduled maintenance has been completed.
      Aug 1, 10:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Aug 1, 09:00 PDT
      Scheduled - We are announcing a maintenance window for the Super SIM Data Insights product from 1 August 2022 at 9:00 am PDT and 1 August 2022 at 10:00 am PDT. During this time the results returned from the Super SIM /UsageRecords API and Super SIM data usage reported in Console may experience delays reflecting new usage for up to 1 hour.
      Aug 1, 06:35 PDT
      SMS Delivery Report Delays to O2 network in Germany
      Resolved - We are no longer experiencing delivery report delays when sending to O2 network in Germany. This incident has been resolved.
      Aug 1, 07:41 PDT
      Monitoring - We are observing recovery in SMS delivery report to O2 network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in the next 2 hours or as soon as more information becomes available.
      Aug 1, 05:41 PDT
      Investigating - We are experiencing SMS delivery report delays to O2 network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Aug 1, 04:40 PDT
      Inbound Call Failures to Hungary, France, Norway, Croatia and Netherlands Landline Phone Numbers
      Resolved - The issue affecting inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers has been resolved, and the service is functioning normally at this time.
      Aug 1, 03:44 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Aug 1, 01:43 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 23:41 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 21:41 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 19:41 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 17:43 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 15:49 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 13:50 PDT
      Update - We continue seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 11:54 PDT
      Monitoring - We have started seeing recovery for inbound calls to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 09:54 PDT
      Update - We are continuing to work with our carrier partner to resolve inbound call failures to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jul 31, 09:28 PDT
      Update - We are continuing to work with our carrier partner to resolve inbound call failures to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 31, 05:28 PDT
      Update - We are continuing to work with our carrier partner to resolve inbound call failures to Hungary, France, Norway, Croatia and Netherlands landline phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 03:30 PDT
      Investigating - We are observing call failures to Hungary, France and Norway landline phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 31, 02:31 PDT
      Jul 31, 2022
      Delivery Steps in SMS Logs Running in Degrading Mode
      Resolved - We are no longer experiencing issues with the Delivery Steps under SMS Logs in the Twilio Console. This incident has been resolved.
      Jul 31, 21:33 PDT
      Update - We continue to experience issues with the Delivery Steps under SMS Logs in the Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jul 31, 09:00 PDT
      Update - We continue to experience issues with the Delivery Steps under SMS Logs in the Twilio Console. Our engineers are working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jul 31, 01:00 PDT
      Update - We are continuing to investigate this issue.
      Jul 30, 21:05 PDT
      Update - We have determined that the impact is with the Delivery Steps under SMS Logs in the Twilio Console. We are currently continuing to investigate this issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 30, 21:00 PDT
      Update - We are currently continuing to investigate delay in processing messaging feedback via Feedback API. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 30, 19:00 PDT
      Update - We are currently continuing to investigate delay in processing messaging feedback via Feedback API, Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 30, 17:59 PDT
      Update - We are currently continuing to investigate delay in processing messaging feedback via Feedback API, Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 30, 17:00 PDT
      Update - We are currently continuing to investigate delay in processing messaging feedback via Feedback API, Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 30, 16:00 PDT
      Investigating - We are currently investigating errors for the Twilio Rest API, impacting multiple Twilio services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 30, 15:23 PDT
      Mexico, Colombia and Brazil SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jul 31, 20:20 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 31, 20:00 PDT
      Scheduled - Our SMS carrier partner in the Mexico, Colombia and Brazil, is conducting an emergency maintenance from July 31 at 20:00 PDT until July 31 at 20:20 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico, Colombia and Brazil handsets via subset of shortcode.
      Jul 31, 18:46 PDT
      Russia SMS Carrier Maintenance - Tele2
      Completed - The scheduled maintenance has been completed.
      Jul 31, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 31, 13:01 PDT
      Scheduled - The Tele2 network in Russia is conducting an emergency maintenance from 31 July 2022 at 13:00 PDT until 31 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Jul 31, 06:56 PDT
      500 Errors in Video API
      Resolved - Video API was degraded for 5 minutes between 15:18 and 15:23 Pacific Time on 07/31/2022. During this period, NTS (Network Traversal Service) and Video customers may have experienced HTTP 500 errors. The issue has now been resolved.
      Jul 31, 15:50 PDT
      SMS Delivery Delays to Vodacom Network in Tanzania
      Resolved - We are no longer experiencing SMS delivery delays to Vodacom Network in Tanzania. This incident has been resolved.
      Jul 31, 03:36 PDT
      Monitoring - We are observing recovery in SMS delivery delays to Vodacom Network in Tanzania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 31, 01:38 PDT
      Update - We continue to experience SMS delivery delays to Vodacom Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 30, 23:39 PDT
      Update - We are experiencing SMS delivery delays to Vodacom Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 30, 22:39 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to Vodacom Network in Tanzania. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 30, 22:33 PDT
      Jul 30, 2022
      SMS Delivery Delays to Somalia
      Resolved - The issue with SMS delivery delays when sending messages to Somalia has been resolved. The service is functioning normally at this time.
      Jul 30, 22:01 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Jul 30, 14:06 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jul 29, 22:06 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jul 29, 14:06 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 29, 10:08 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 08:08 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 29, 07:08 PDT
      Pakistan SMS Carrier Maintenance - Zong
      Completed - The scheduled maintenance has been completed.
      Jul 30, 18:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 30, 12:00 PDT
      Scheduled - The Zong network in Pakistan is conducting a planned maintenance from 30 July 2022 at 12:00 PDT until 30 July 2022 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Zong Pakistan handsets.
      Jul 28, 09:18 PDT
      MMS Delivery Delays Over a Small Subset of Short Sodes in the US
      Resolved - We are no longer experiencing MMS delivery delays to US for all networks. This incident has been resolved.
      Jul 30, 17:56 PDT
      Monitoring - We have started seeing recovery for the issue causing MMS delivery delays in US towards all networks Phone Numbers has been identified. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 30, 15:57 PDT
      Update - We are continuing to experiencing MMS delivery delays in US towards all networks, over a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 30, 13:09 PDT
      Update - We are experiencing MMS delivery delays in US towards all networks, over a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 30, 11:08 PDT
      Investigating - We are experiencing MMS delivery delays in US towards all networks, over a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 30, 10:14 PDT
      Jul 29, 2022
      SMS Delivery Issues for Vodafone Fiji
      Resolved - We are no longer experiencing SMS delivery failures to Vodafone Fiji. This incident has been resolved.
      Jul 29, 16:40 PDT
      Monitoring - We are observing successful SMS delivery to Vodafone Fiji. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 14:42 PDT
      Update - We are still experiencing SMS delivery failures when sending to Vodafone Fiji. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jul 29, 05:54 PDT
      Update - We are still experiencing SMS delivery failures when sending to Vodafone Fiji. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jul 28, 21:55 PDT
      Update - We are still experiencing SMS delivery failures when sending to Vodafone Fiji. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 28, 18:00 PDT
      Update - We are still experiencing SMS delivery failures when sending to Vodafone Fiji. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Jul 28, 16:05 PDT
      Update - We are experiencing SMS delivery failures when sending to Vodafone Fiji. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 15:07 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery issues for Vodafone Fiji. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 28, 14:57 PDT
      SMS Delivery Delay To TNM Network In Malawi
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to TNM Network In Malawi. This incident has been resolved.
      Jul 29, 15:50 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to TNM Network In Malawi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 13:52 PDT
      Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jul 29, 05:55 PDT
      Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 29, 02:00 PDT
      Update - We continue to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 00:02 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 23:09 PDT
      SMS Delivery Delays Towards Altan Mexico
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Altan in Mexico. This incident has been resolved.
      Jul 29, 12:21 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altan in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 10:24 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jul 29, 06:30 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jul 28, 22:35 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 28, 18:38 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 16:40 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 15:43 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays towards Altan in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 28, 15:34 PDT
      Call Drop To Subsets Of Twilio Australia Numbers
      Resolved - The issue affecting calls from local Australian numbers to a subset of Twilio Australian mobile numbers has been resolved, and the service is functioning normally at this time.
      Jul 29, 07:48 PDT
      Monitoring - We have started seeing recovery for call failures from local Australian numbers to a subset of Twilio Australian mobile numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 05:59 PDT
      Update - We continue to observe call failures from local Australian numbers to a subset of Twilio Australian mobile numbers. We are currently working with our carrier partner to resolve the issue and expect to provide an update in 4 hours or as soon as more information becomes available.
      Jul 29, 05:53 PDT
      Update - We continue to observe call failures from local Australian numbers to a subset of Twilio Australian mobile numbers. We are currently working with our carrier partner to resolve the issue and expect to provide an update in 2 hours or as soon as more information becomes available.
      Jul 29, 03:54 PDT
      Investigating - We are observing call failures from local Australian callers to a subset of Australian mobile numbers. We are currently working with our carrier partner to resolve the issue and expect to provide an update in 1 hour or as soon as more information becomes available.
      Jul 29, 02:55 PDT
      Automated Alert: No Customer Impact
      Resolved - We have fully investigated the issue with Voice quality in outbound calls to Indonesia phone numbers triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      Jul 29, 06:43 PDT
      Investigating - Our monitoring systems have detected a potential issue with Voice quality in outbound calls to Indonesia phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 29, 06:34 PDT
      SMS Delivery Delays to Telefonica Ecuador
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica Ecuador. This incident has been resolved.
      Jul 29, 06:15 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica Ecuador. We will continue monitoring the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.
      Jul 29, 04:22 PDT
      Update - We are continuing to experience SMS delivery delays when sending messages to Telefonica Ecuador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 29, 01:35 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Telefonica Ecuador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 23:35 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica Ecuador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 22:39 PDT
      Jul 28, 2022
      MMS Delivery Delays Over a Small Subset of Shortcodes in the US
      Resolved - We are no longer experiencing MMS delivery delays over a small subset of short codes in the US. This incident has been resolved.
      Jul 28, 23:06 PDT
      Monitoring - We are observing recovery in MMS delivery delays over a small subset of short codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 21:18 PDT
      Update - We are still experiencing MMS delivery delays over a small subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jul 28, 16:41 PDT
      Update - We are still experiencing MMS delivery delays over a small subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 28, 12:44 PDT
      Update - We are continuing to investigate this issue.
      Jul 28, 10:46 PDT
      Update - We are experiencing MMS delivery delays over a small subset of shortcodes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 10:45 PDT
      Investigating - We are experiencing MMS delivery delays over a small subset of shortcodes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 09:45 PDT
      MMS Delivery Failures Towards US Sprint Over a Subset of Shortcodes
      Resolved - We are no longer experiencing MMS delivery failures over a subset of short codes towards US - Sprint. This incident has been resolved.
      Jul 28, 20:53 PDT
      Monitoring - We are observing recovery in MMS delivery failures over a subset of short codes towards US - Sprint. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 19:01 PDT
      Update - We are continuing to experience MMS delivery failures over a subset of short codes towards US - Sprint. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jul 28, 05:36 PDT
      Update - We are still experiencing MMS delivery failures over a subset of short codes towards US - Sprint. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jul 27, 21:37 PDT
      Update - We are continuing to work with US - Sprint to resolve the issue with MMS delivery failures over a subset of short codes. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 27, 17:45 PDT
      Update - We are continuing to work with US - Sprint to resolve the issue with MMS delivery failures over a subset of short codes. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 27, 15:47 PDT
      Investigating - We are experiencing MMS delivery failures over a subset of short codes towards US - Sprint. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 27, 14:50 PDT
      Super SIM Connectivity Issues
      Resolved - Super SIM connectivity with increased signaling errors and creating delays on new data sessions has been resolved and Super SIM is operating normally at this time.
      Jul 28, 18:45 PDT
      Monitoring - We are observing recovery with the Super SIM connectivity with one of our partners. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 16:46 PDT
      Update - We are still investigating a possible issue with Super SIM connectivity with one of our connectivity partners. We are observing an increase in signaling errors that may be causing delays in creating new data sessions. We have also observed an increase in the number of devices connecting with backup IMSIs on Super SIM in countries where they are not normally used such as the United States. The issue appears to only on 2G/3G connectivity but devices that use 4G LTE may be impacted as well if they perform combined attachments. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
      Jul 28, 14:49 PDT
      Update - We are investigating a possible issue with Super SIM connectivity with one of our connectivity partners. We are observing an increase in signaling errors that may be causing delays in creating new data sessions. We have also observed an increase in the number of devices connecting with backup IMSIs on Super SIM in countries where they are not normally used such as the United States. The issue appears to only on 2G/3G connectivity but devices that use 4G LTE may be impacted as well if they perform combined attachments. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      Jul 28, 13:52 PDT
      Investigating - Our monitoring systems have detected a potential issue with Super SIM connectivity issues. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 28, 13:21 PDT
      SMS Delivery Delays to TNM Network in Malawi
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to TNM Network in Malawi. This incident has been resolved.
      Jul 28, 16:03 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to TNM Network in Malawi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 14:05 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 24 hours or as soon as more information becomes available.
      Jul 28, 06:55 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 24 hours or as soon as more information becomes available.
      Jul 27, 06:55 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 16 hours or as soon as more information becomes available.
      Jul 26, 14:55 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 8 hours or as soon as more information becomes available.
      Jul 26, 06:59 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 4 hours or as soon as more information becomes available.
      Jul 26, 03:00 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 4 hours or as soon as more information becomes available.
      Jul 26, 02:50 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 00:51 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 25, 23:51 PDT
      Issue with Twilio Console
      Resolved - Users are able to log in without issues to the Twilio Console. This incident has been resolved.
      Jul 28, 15:17 PDT
      Monitoring - Users are able to log in without issues to the Twilio Console, which is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Jul 28, 14:48 PDT
      Update - We are experiencing issues logging in to the Twilio Console. Our engineering team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 12:49 PDT
      Investigating - We are currently seeing an Issue to login in Twilio Console. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 11:51 PDT
      SMS Delivery Delays to Brazil - Tim Brazilian Long Codes
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Tim Brazil. This incident has been resolved.
      Jul 28, 15:02 PDT
      Monitoring - We are observing recovery in SMS delivery delays for long codes when sending messages to Brazil - Tim. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
      Jul 27, 15:36 PDT
      Update - We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
      Jul 26, 22:03 PDT
      Update - We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
      Jul 25, 22:03 PDT
      Update - We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
      Jul 24, 22:01 PDT
      Update - We continue experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as possible.
      Jul 23, 22:03 PDT
      Update - We are still experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as possible.
      Jul 23, 06:03 PDT
      Update - We are continuing to experience SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as possible.
      Jul 22, 22:12 PDT
      Update - We are continuing to experience SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as possible.
      Jul 22, 18:12 PDT
      Update - We are experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as possible.
      Jul 22, 16:12 PDT
      Update - We are experiencing SMS delivery delays for long codes when sending messages to Brazil - Tim. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour.
      Jul 22, 15:09 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to Brazil over Tim for Long Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 22, 15:06 PDT
      Issue with Twilio's XML response
      Resolved - Twilio's XML response is now operating normally, this incident has been resolved.
      Jul 28, 14:54 PDT
      Monitoring - Twilio's XML response is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Jul 28, 14:26 PDT
      Update - We are still experiencing an issue with an unknown XML attribute in Twilio's XML response. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 28, 12:16 PDT
      Update - We are experiencing an issue with Unknown XML attribute in Twilio's XML response. Our engineers are working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
      Jul 28, 10:19 PDT
      Update - We are experiencing an issue with Unknown XML attribute in Twilio's XML response. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 09:25 PDT
      Investigating - Our monitoring systems have detected a potential issue with Unknown XML attribute in Twilio's XML response. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 28, 08:55 PDT
      Automated Alert: Minimal Customer Impact
      Resolved - We have fully investigated the Pay agent assist API issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      Jul 28, 12:36 PDT
      Support Ticket Platform Issue
      Resolved - We are no longer experiencing issues with our support ticket platform. This incident has been resolved.
      Jul 28, 12:28 PDT
      Monitoring - Our support ticket platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Jul 28, 11:59 PDT
      Investigating - Our monitoring systems have detected an ongoing issue with our support ticket platform associated to this previous post: https://status.twilio.com/incidents/sm0xwg0scs7d. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as we have more information.
      Jul 28, 11:03 PDT
      Support Ticket Platform Issue
      Resolved - We are no longer experiencing issues with the functioning of our support ticket platform. This incident has been resolved.
      Jul 28, 09:28 PDT
      Monitoring - We are observing a recovery in the functioning of our support ticket platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours] or as soon as more information becomes available.
      Jul 28, 09:10 PDT
      Update - We are experiencing issue with our support ticket platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 28, 08:24 PDT
      Investigating - Our monitoring systems have detected a potential issue with our support ticket platform. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 28, 07:42 PDT
      SMS Delivery Delays and Failures to Zet-Mobile Network in Tajikistan
      Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. This incident has been resolved.
      Jul 28, 07:33 PDT
      Update - We are continuing to observe recovery in SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. We are monitoring to ensure stability with the service and will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 05:33 PDT
      Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 28, 03:32 PDT
      Update - We continue to experience SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 16 hours or as soon as possible
      Jul 27, 13:58 PDT
      Update - We continue to experience SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in the next 8 hours or as soon as possible
      Jul 27, 05:59 PDT
      Update - We are continuing to experience SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as possible.
      Jul 27, 01:59 PDT
      Update - We are continuing to experience SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as possible.
      Jul 27, 00:02 PDT
      Investigating - We are experiencing SMS delivery delays and failures when sending messages to Zet-Mobile Network in Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 23:02 PDT
      SMS Delivery Report Delays when sending to UK Gamma Telecom.
      Resolved - We are no longer experiencing delays when receiving SMS delivery reports to UK over Gamma Telecom. This incident has been resolved.
      Jul 28, 04:29 PDT
      Update - We are continuing to observe recovery from the delays on SMS delivery reports to the UK over Gamma Telecom. We are monitoring to ensure stability with the service and will provide another update in 4 hours or as soon as more information becomes available.
      Jul 28, 00:29 PDT
      Update - We continue to observe a recovery from the delays on SMS delivery reports to the UK over Gamma Telecom. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
      Jul 27, 22:30 PDT
      Monitoring - We have observed a recovery from the delays on SMS delivery reports to the UK over Gamma Telecom. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
      Jul 27, 20:35 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jul 26, 20:40 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jul 25, 20:40 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jul 24, 20:46 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jul 23, 20:40 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jul 22, 20:40 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jul 21, 20:40 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jul 21, 04:40 PDT
      Update - We continue to experience delays when receiving SMS delivery reports to UK over Gamma Telecom. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jul 20, 20:41 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to UK Gamma Telecom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 20, 16:41 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to UK Gamma Telecom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 20, 14:08 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to UK Gamma Telecom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
      Jul 20, 12:51 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery reports for UK over Gamma Telecom. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 20, 12:40 PDT
      US MMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jul 28, 00:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 27, 20:00 PDT
      Scheduled - Our MMS carrier partner in the US is conducting a planned maintenance from 27 July 2022 at 20:00 PDT until 28 July 2022 at 00:00 PDT.During the maintenance window, there could be intermittent delays delivering MMS to and from US handsets via US Toll-free numbers.
      Jul 1, 06:49 PDT
      US and Canada SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jul 28, 00:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 27, 20:00 PDT
      Scheduled - Our SMS carrier partner in US and Canada will be conducting a planned maintenance from 27 July 2022 at 20:00 PDT until 28 July 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from both US and Canada handsets via Toll-free numbers.
      Jul 1, 06:49 PDT
      Jul 27, 2022
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jul 27, 17:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 27, 14:00 PDT
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 27 July 2022 at 14:00 PDT until 27 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jul 26, 05:13 PDT
      Russia SMS Carrier Maintenance - Tele2
      Completed - The scheduled maintenance has been completed.
      Jul 27, 17:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 27, 13:00 PDT
      Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 27 July 2022 at 13:00 PDT until 27 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Jun 30, 14:09 PDT
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Jul 27, 17:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 27, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 27 July 2022 at 13:00 PDT until 27 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Jun 24, 19:51 PDT
      Indonesia SMS Carrier Maintenance - H3G
      Completed - The scheduled maintenance has been completed.
      Jul 27, 13:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 27, 12:00 PDT
      Scheduled - The H3G network in Indonesia is conducting an emergency maintenance from 27 July 2022 at 12:00 PDT until 27 July 2022 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from H3G Indonesia handsets.
      Jul 25, 23:22 PDT
      Kazakhstan SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jul 27, 12:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 27, 10:00 PDT
      Scheduled - The Beeline network in Kazakhstan is conducting a planned maintenance from 27 July 2022 at 10:00 PDT until 27 July 2022 at 12:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline handsets.
      Jul 25, 13:29 PDT
      Inbound Message Delivery Delays To A Subset Of Twilio Czech Republic Phone Numbers
      Resolved - We are no longer experiencing message delays to a subset of Twilio Czech Republic Phone numbers. This incident has been resolved.
      Jul 27, 11:59 PDT
      Monitoring - We are observing recovery in message delays to a subset of Twilio Czech Republic Phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 27, 10:13 PDT
      Update - We continue to experience message delays to a subset of Twilio Czech Republic Phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 4 hours or as soon as more information becomes available.
      Jul 27, 07:46 PDT
      Update - We continue to experience message delays to a subset of Twilio Czech Republic Phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in the next 2 hours or as soon as more information becomes available.
      Jul 27, 05:46 PDT
      Investigating - We are experiencing message delays to a subset of Twilio Czech Republic Phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 27, 04:46 PDT
      Missing Prices for Some Calls When Accessed via the REST Api
      Resolved - The issue affecting prices for some calls when accessed via the REST API has been resolved and the service is functioning normally at this time.
      Jul 27, 08:47 PDT
      Update - Our engineers have identified the issue causing missing prices for some calls when accessed via the REST API and they continue to work on deploying a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jul 27, 05:13 PDT
      Update - Our engineers have identified the issue that is causing missing prices for some calls when accessed via the REST API and are still working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jul 26, 21:13 PDT
      Update - Our engineers have identified the issue that is causing missing prices for some calls when accessed via the REST API and are still working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jul 26, 17:08 PDT
      Identified - Our engineers have identified the issue that is causing missing prices for some calls when accessed via the REST API and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 15:10 PDT
      Update - We are investigating an issue where some calls are missing prices when accessed via the REST api. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 14:15 PDT
      Investigating - Our monitoring systems have detected a potential issue with 2 minute calls missing prices when accessed via the REST api. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 26, 14:00 PDT
      Core Messaging Services Degraded
      Resolved - Core messaging was degraded for 100 minutes between 2:20 and 4:00 Pacific Time on 07/27/2022. During this period, customers may have experienced very minimal impact with suboptimal routing of messages. The issue has now been resolved.
      Jul 27, 04:47 PDT
      Programmable Video Services Degraded Due To High Packet Loss
      Resolved - Programmable Video services were degraded for 15 minutes between 02:59 and 03:15 UTC on 07/26/2022. During this period, customers may have been disconnected from their sessions or unable to create new video sessions. The issue has now been resolved.
      Jul 27, 02:01 PDT
      Jul 26, 2022
      US MMS Carrier Maintenance - Verizon
      Completed - The scheduled maintenance has been completed.
      Jul 26, 23:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 26, 02:01 PDT
      Scheduled - The Verizon network in the US is conducting a planned maintenance from 26 July 2022 at 02:00 PDT until 26 July 2022 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Verizon handsets via US shortcodes.
      Jul 18, 03:42 PDT
      US SMS Carrier Maintenance - Verizon
      Completed - The scheduled maintenance has been completed.
      Jul 26, 23:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 26, 02:01 PDT
      Scheduled - The Verizon network in US is conducting a planned maintenance from 26 July 2022 at 02:00 PDT until 26 July 2022 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon US handsets.
      Jul 2, 04:47 PDT
      Issues to Add Verified Caller IDs in the Twilio Console via SMS, Call and REST API
      Resolved - We are no longer experiencing issues with adding verified caller IDs in the Twilio Console via SMS, Call and REST API . This incident has been resolved.
      Jul 26, 21:53 PDT
      Monitoring - The issue with adding verified caller IDs in the Twilio Console via SMS, Call and REST API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Jul 26, 21:23 PDT
      Update - We are still experiencing issues adding verified caller IDs in the Twilio Console via SMS, Call and REST API. Our engineering team is actively working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jul 26, 21:08 PDT
      Update - We are still experiencing issues adding verified caller IDs in the Twilio Console via SMS, Call and REST API. Our engineering team is actively working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 26, 17:27 PDT
      Update - We are still experiencing issues adding verified caller IDs in the Twilio Console via SMS, Call and REST API. Our engineering team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 15:30 PDT
      Update - We are experiencing issues adding verified caller IDs in the Twilio Console via SMS, Call and REST API. Our engineering team is actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 14:33 PDT
      Investigating - Our monitoring systems have detected a potential issue while adding Verified Caller-IDs in the Twilio Console via SMS or Call. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 26, 13:16 PDT
      IoT Order Processing Delays
      Resolved - The issues causing the delays with IoT orders has been resolved and service is operating normally at this time.
      Jul 26, 19:56 PDT
      Monitoring - Our engineering team has put in a fix to address the issue causing the delays in processing the IoT orders. We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
      Jul 26, 19:26 PDT
      Update - The issue with processing some IoT orders has been identified. We are actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 19:10 PDT
      Identified - The issue with processing some IoT orders has been identified. We are actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 18:10 PDT
      Update - We are experiencing delays with processing some IoT orders. The team is working to process the orders manually. The issue has no impact on connectivity. We will provide another update in 1 hour or sooner once more information becomes available.
      Jul 26, 17:28 PDT
      Investigating - Our monitoring systems have detected a potential issue with IoT order processing delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 26, 17:01 PDT
      On Call Engineers are Investigating
      Resolved - We have fully investigated the issue when customers initiated a call to get verified, and it was determined that it is related to the ongoing incident https://status.twilio.com/incidents/w7gx28wwpptn
      Jul 26, 15:26 PDT
      Investigating - Our monitoring systems have detected a potential issue when customers initiate a call for their Verification. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 26, 14:59 PDT
      Unable to fetch phone number in Code Exchange
      Resolved - Quick Deploy was degraded for 90 minutes between 12:00pm and 1:30pm Pacific Time on 07/26/2022. During this period, customers may have experienced difficulty fetching their phone number in a quick deploy app. The issue has now been resolved.
      Jul 26, 13:46 PDT
      SMS Delivery Delays and Failures when Sending Messages to Tajikistan
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Tajikistan. This incident has been resolved.
      Jul 26, 12:28 PDT
      Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Tajikistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 10:32 PDT
      Update - We are experiencing SMS delivery delays and failures when sending messages to Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 09:32 PDT
      Update - We are experiencing SMS delivery delays and failures when sending messages to Tajikistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 09:29 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery delays and failures in Tajikistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 26, 09:16 PDT
      SMS Delivery Delays To Telefonica O2 Network In Germany
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. This incident has been resolved.
      Jul 26, 11:31 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 09:40 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jul 26, 05:40 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 03:40 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 02:41 PDT
      Singapore SMS Carrier Maintenance - StarHub Mobile
      Completed - The scheduled maintenance has been completed.
      Jul 26, 11:02 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jul 26, 09:03 PDT
      Scheduled - The StarHub Mobile Network in Singapore is conducting an emergency maintenance from 26 July 2022 at 09:01 PDT until 26 July 2022 at 11:00 PDT.During the maintenance window, there could be intermittent delays delivering SMS to and from StatHub Mobile handsets
      Jul 26, 06:01 PDT
      SMS Delivery Delays To Indonesia
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Indonesian networks. This incident has been resolved.
      Jul 26, 10:49 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Indonesian networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 08:59 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Indonesia network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 26, 07:59 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jul 26, 07:40 PDT
      SMS Delivery Delays To Roshan Network In Afghanistan
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Roshan network in Afghanistan. This incident has been resolved.
      Jul 26, 03:33 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Roshan network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 01:33 PDT
      Update - We are still experiencing SMS delivery issues when sending messages to Roshan network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 26, 00:58 PDT
      Investigating - We are still experiencing SMS delivery issues when sending messages to Roshan network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 25, 23:58 PDT
      Monitoring - We are observing successful SMS delivery when sending messages to Roshan network in Afghanistan.. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jul 25, 21:58 PDT
      Update - We are still experiencing SMS delivery issues when sending messages to Roshan network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jul 25, 19:58 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Roshan network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jul 25, 18:58 PDT
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