Status
Welcome to the Twilio status page. Here you will find real-time information about status of our services.
All Systems Operational
Programmable SMS Operational
Shortcode Operational
MMS Operational
SMS Operational
Programmable Voice Operational
PSTN Operational
SIP Operational
Client Web Operational
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Transcription ? Operational
TwiML Operational
Programmable Video Operational
Rooms Operational
Network Traversal Service ? Operational
Elastic SIP Trunking ? Operational
Programmable Chat Operational
Authy Operational
Lookup ? Operational
Console Operational
Phone Numbers ? Operational
REST API ? Operational
TaskRouter ? Operational
Support Center ? Operational
Developer Center Operational
Pricing and Usage Operational
Debugger Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Past Incidents
Jan 18, 2017

No incidents reported today.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017
Resolved - All services are operating normally.
Jan 15, 03:23 PST
Monitoring - Inbound SMS has recovered in Australia. All systems are normal.
Jan 15, 03:13 PST
Investigating - Currently, there is an issue with inbound SMS affecting a small percentage of our Australian phone number inventory. This is not affecting outbound SMS messages. We are working with out carrier partners to resolve this issue. We will provide another update within the next hour.
Jan 15, 02:43 PST
Jan 14, 2017
Resolved - All services are operating normally.
Jan 14, 01:33 PST
Monitoring - The delivery delays to the T-mobile network are resolved, and the service is operating normally.
Jan 13, 19:29 PST
Update - Due to an issue in T-Mobile's network, some US short code messages to T-Mobile subscribers may be delayed. T-Mobile's engineers continue to work on the resolution of the issue.
Jan 13, 16:08 PST
Update - Due to an issue in T-Mobile's network, some US short code messages to T-Mobile subscribers may be delayed. T-Mobile's engineers have identified the source of the issue and they are continuing to work on a repair.
Jan 13, 14:04 PST
Identified - Due to an issue in T-Mobile's network, some US short code messages to T-Mobile subscribers may be delayed. T-Mobile's engineers have identified the source of the issue and they are working on a repair.
Jan 13, 12:36 PST
Investigating - Due to an issue in T-Mobile's network, some US short code messages to T-Mobile subscribers may be delayed. T-Mobile's engineers are actively investigating.
Jan 13, 12:08 PST
Jan 13, 2017
Resolved - All delayed Recordings are now available via the REST API.
Jan 13, 18:26 PST
Identified - We are still experiencing delayed availability for some recordings created between 15:15 - 17:02 PST. There is no delay in the availability of new recordings via the API.
Jan 13, 17:23 PST
Investigating - We are experiencing delays processing a small number of recordings causing increased latency on the audio files being available via the API.
Jan 13, 17:10 PST
Jan 12, 2017
Resolved - Intermittent issues in submitting support tickets have been resolved and all service are operating normally at this time.
Jan 12, 06:41 PST
Update - We have seen an improvement in the success rate for submitting support tickets, and continue to work on the issue. We will provide the next update within 30 minutes.
Jan 12, 06:12 PST
Investigating - We are currently investigating an issue with the support center. Customers may intermittently be unable to submit support tickets. We will provide an update within 30 minutes.
Jan 12, 05:36 PST
Jan 11, 2017
Resolved - Outbound SMS failures to India have been resolved and Programmable SMS is operating normally at this time.
Jan 11, 02:44 PST
Identified - We have identified the cause of message failures in India and are working to restore service
Jan 11, 02:21 PST
Update - We continue to investigate the increase in failures in outbound messages to India and are working to identify the root cause.
Jan 11, 01:51 PST
Investigating - We are investigating an increase in failures in outbound messages to India
Jan 11, 01:17 PST
Jan 10, 2017

No incidents reported.

Jan 9, 2017
Resolved - We have resolved an issue with connectivity of some inbound calls to Twilio phone numbers in Sao Paulo and Rio de Janeiro, Brazil. Service was impacted from 19:43 GMT - 19:57 GMT. The service has fully recovered, and is now operating normally.
Jan 9, 13:41 PST
Investigating - We are investigating an issue with connectivity of some inbound calls to Twilio phone numbers in multiple regions in Brazil. We will provide another update in 30 minutes.
Jan 9, 13:17 PST
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017
Resolved - This issue has been resolved. All systems are operating normally.
Jan 6, 17:22 PST
Monitoring - We are no longer seeing delays with T-Mobile. We will continue to monitor to ensure no further disruption.
Jan 6, 16:04 PST
Update - We are continuing to work with T-Mobile around the delays in short code message delivery.
Jan 6, 14:26 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 6, 12:23 PST
Investigating - We are experiencing delays of up to 15 minutes on a subset of short codes with the T-Mobile network.
Jan 6, 11:24 PST
Jan 5, 2017

No incidents reported.

Jan 4, 2017

No incidents reported.