Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to the Bandwidth Network in the US from a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 27, 14:02 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to US Cellular in the US from a subset of short codes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 27, 12:47 PDT
      Investigating - We are experiencing delays in receiving message delivery reports when sending to US Cellular in the US from a subset of short codes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 27, 11:51 PDT
      PROGRAMMABLE MESSAGING Operational
      MMS Operational
      SMS Operational
      SMPP Operational
      Messaging Channels Operational
      Notify Operational
      Conversations Operational
      Messaging Insights Operational
      PROGRAMMABLE VOICE Operational
      PSTN Operational
      SIP Interface Operational
      Client Web Operational
      Client Mobile ? Operational
      Conference ? Operational
      Recording ? Operational
      Queue ? Operational
      Text-to-Speech ? Operational
      Recording Transcriptions Operational
      TwiML Operational
      Voice Insights Operational
      Speech Recognition Operational
      ACCOUNT SECURITY Operational
      Authy 2FA Operational
      Verify Operational
      Authy App Operational
      Lookup ? Operational
      AUTOPILOT Operational
      ELASTIC SIP TRUNKING ? Operational
      FLEX Operational
      TaskRouter ? Operational
      Flex Application Platform Operational
      Flex Insights Operational
      INTERCONNECT Operational
      PHONE NUMBERS ? Operational
      PROGRAMMABLE CHAT Operational
      PROGRAMMABLE FAX Operational
      PROGRAMMABLE VIDEO Operational
      Group Rooms Operational
      Peer-to-Peer Rooms Operational
      Recordings Operational
      Compositions Operational
      Network Traversal Service ? Operational
      Go Rooms Operational
      TWILIO LIVE Operational
      PROXY Operational
      SERVERLESS Operational
      Studio Operational
      Functions Operational
      Assets Operational
      TwiML Bins Operational
      Sync Operational
      DEVELOPER TOOLS Operational
      Console Operational
      Event Streams Operational
      Debugger & Alerts Operational
      Documentation Operational
      REST API Operational
      Bulk Export Operational
      TWILIO PLATFORM Operational
      Billing Operational
      Customer Support Center ? Operational
      Other Operational
      Account Insights Operational
      CARRIER NETWORK Degraded Performance
      SMS Long Code, North America Operational
      MMS Long Code, North America Operational
      SMS Short Code, North America Degraded Performance
      MMS Short Code, North America Operational
      SMS Toll-Free, North America Operational
      MMS Toll-Free Operational
      SMS, Latin America Operational
      SMS, APAC Operational
      SMS, Middle East & Africa Operational
      SMS Delivery Notifications & Status Callbacks Degraded Performance
      Voice, North America Operational
      Voice, Latin America Operational
      Voice, APAC Operational
      Voice, Europe Operational
      Voice, Middle East & Africa Operational
      INTERNET OF THINGS Operational
      Programmable Wireless Operational
      Super SIM Operational
      Wireless Insights Operational
      FRONTLINE Operational
      Operational
      Degraded Performance
      Partial Outage
      Major Outage
      Maintenance
      Scheduled Maintenance
      Russia SMS Carrier Maintenance - Tele2 May 30, 13:00 - May 31, 17:00 PDT
      The Tele2 network in Russia is conducting an emergency maintenance from 30 May 2022 at 13:00 PDT until 31 May 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Posted on May 27, 06:39 PDT
      The Beeline network in Russia is conducting a planned maintenance from 30 May 2022 at 13:00 PDT until 30 May 2022 at 15:35 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Posted on May 25, 08:30 PDT
      The Megafon network in Russia is conducting a planned maintenance from 30 May 2022 at 13:00 PDT until 30 May 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Apr 29, 04:31 PDT
      The Smart network in Philippines is conducting a planned maintenance from 31 May 2022 at 12:00 PDT until 31 May 2022 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Smart Philippines handsets
      Posted on May 24, 23:15 PDT
      The Starhub network in Singapore is conducting a planned maintenance from 31 May 2022 at 12:00 PDT until 31 May 2022 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Starhub Singapore handsets.
      Posted on May 18, 22:36 PDT
      US Toll-Free SMS Carrier Partner Maintenance Jun 1, 20:00 - Jun 2, 00:00 PDT
      Our SMS carrier partner in the US is conducting a planned maintenance from 01 June 2022 at 20:00 PDT until 02 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets when sending to and from US Toll-Free numbers and subset of US longcode
      Posted on May 17, 03:17 PDT
      US SMS Carrier Maintenance - US Cellular USA Jun 2, 21:00 - Jun 3, 02:00 PDT
      The US Cellular network in the US is conducting a planned maintenance from 02 June 2022 at 21:00 PDT until 03 June 2022 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US Cellular handsets via US longcode, US shortcode and US toll-free numbers.
      Posted on May 18, 21:50 PDT
      Mexico SMS Carrier Maintenance - Telcel Jun 7, 20:00 - Jun 8, 00:00 PDT
      The Telcel network in Mexico is conducting a planned maintenance from 07 June 2022 at 20:00 PDT until 08 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets
      Posted on May 24, 23:18 PDT
      US Toll-Free SMS Carrier Partner Maintenance Jun 8, 20:00 - Jun 9, 00:00 PDT
      Update - Our SMS carrier partner in the US is conducting a planned maintenance from 08 June 2022 at 20:00 PDT until 09 June 2022 at 00:00 PDT. During the maintenance window, There could be intermittent delays delivering SMS and MMS to and from US handsets when sending to and from US Toll-Free numbers and subset of US longcode
      May 17, 07:55 PDT
      Update - We will be undergoing scheduled maintenance during this time.
      May 17, 07:47 PDT
      Scheduled - Our SMS carrier partner in the US is conducting a planned maintenance from 08 June 2022 at 20:00 PDT until 09 June 2022 at 00:00 PDT. During the maintenance window, There could be intermittent delays delivering SMS and MMS to and from US handsets when sending to and from US Toll-Free numbers and subset of US longcode
      May 17, 04:10 PDT
      Our SMS and MMS carrier partner in the US is conducting a planned maintenance from 15 June 2022 at 20:00 PDT until 16 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets via US Toll-Free and subset of US Long code numbers.
      Posted on May 18, 01:31 PDT
      Our SMS and MMS carrier partner in the US is conducting a planned maintenance from 22 June 2022 at 20:00 PDT until 23 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets via US Toll-Free and subset of US Long code numbers.
      Posted on May 18, 07:40 PDT
      Our SMS and MMS carrier partner in the US is conducting a planned maintenance from 29 June 2022 at 20:00 PDT until 30 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets via US Toll-Free and subset of US Long code numbers.
      Posted on May 18, 01:38 PDT
      API Uptime
      Fetching
      API Response Time - North America
      Fetching
      API Response Time - Europe
      Fetching
      Past Incidents
      May 27, 2022
      Resolved - Access Token Authentication which is used to authenticate Twilio Client SDKs like Voice , Conversations, Sync and Video, and Twilio Live was degraded for 2 minutes between 8:26 AM and 8:27 AM Pacific Time on 05/26/2022. During this period some customers may have not been able to authenticate using an access token. The issue has now been resolved.
      May 27, 08:55 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to the US over a subset of short codes. This incident has been resolved.
      May 27, 08:25 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to the US over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 27, 06:49 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to US (311-180)numbers over a subset of short codes.. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 27, 05:51 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Teleware in Netherlands. This incident has been resolved.
      May 27, 04:33 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to Teleware in Netherlands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
      May 27, 03:30 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to Teleware in Netherlands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      May 26, 23:36 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Teleware in Netherlands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 26, 21:42 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Teleware in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      May 26, 05:49 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Teleware in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 25, 21:49 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Teleware in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 25, 17:47 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Teleware in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 15:48 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Teleware in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 25, 14:45 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to Teleware in Netherlands. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 25, 14:23 PDT
      May 26, 2022
      Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to K-Cell Kazakhstan. This incident has been resolved.
      May 26, 22:04 PDT
      Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to K-Cell Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 26, 20:11 PDT
      Update - We are experiencing SMS delivery delays and failures when sending messages to K-Cell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 26, 18:14 PDT
      Update - We are experiencing SMS delivery delays and failures when sending messages to K-Cell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 26, 17:30 PDT
      Update - We are experiencing SMS delivery delays when sending messages to K-Cell network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 26, 17:19 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays To K-Cell Kazakhstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 26, 17:06 PDT
      Resolved - The issue on intermittent DNS resolution failure that may impact JS client SDK has been resolved, and the service is functioning normally at this time.
      May 26, 21:09 PDT
      Monitoring - We have started seeing recovery for intermittent DNS resolution failure that may impact JS client SDK. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      May 26, 20:40 PDT
      Identified - The issue causing intermittent DNS resolution failure that may impact JS client SDK has been identified. We are actively working with our DNS provider to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 26, 20:03 PDT
      Investigating - We are currently investigating an elevated DNS resolution failure that may impact JS client SDK. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
      May 26, 19:11 PDT
      Resolved - We are no longer experiencing SMS filtering issues for messages sent to Verizon recipients. This incident has been resolved.
      May 26, 20:26 PDT
      Monitoring - We are observing improvement in SMS filtering issues for messages sent to Verizon recipients. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 26, 18:43 PDT
      Update - We continue to experience SMS filtering issues for messages sent to Verizon recipients. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 26, 16:07 PDT
      Update - We continue to experience SMS filtering issues by Verizon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
      May 26, 14:07 PDT
      Update - We are experiencing SMS filtering issues by Verizon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 26, 13:13 PDT
      Investigating - Our monitoring systems have detected a potential issue with a subset of accounts seeing filtering of messages toward the US Verizon network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 26, 12:58 PDT
      Resolved - We've implemented a fix to the issue with Adding an Emergency Address "Use Suggested Address" returns a blank address and selecting that option fails. This incident has been resolved and Adding an Emergency Address "Use Suggested Address" is operating normally at this time.
      May 26, 18:51 PDT
      Update - We are investigating when adding an Emergency Address the "Use Suggested Address" returns a blank address and selecting that option fails. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 26, 17:50 PDT
      Update - We are investigating when adding an Emergency Address the "Use Suggested Address" returns a blank address and selecting that option fails. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 26, 17:00 PDT
      Investigating - Our support team has detected a potential issue with Adding an Emergency Address "Use Suggested Address" option fails. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 26, 16:44 PDT
      Completed - The scheduled maintenance has been completed.
      May 26, 17:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 26, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 26 May 2022 at 13:00 PDT until 26 May 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Apr 29, 04:30 PDT
      Resolved - We are no longer experiencing delivery report delays when sending messages to Globe Network Philippines. This incident has been resolved.
      May 26, 13:21 PDT
      Monitoring - We are observing recovery in delivery report delays when sending to Globe Network Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 26, 11:11 PDT
      Update - We continue to experience delays in receiving message delivery reports when sending to Globe Network Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 26, 09:15 PDT
      Investigating - We are experiencing delays in receiving message delivery reports when sending to Globe Network Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 26, 08:23 PDT
      Resolved - We are no longer experiencing SMS and MMS delivery delays when sending messages to Verizon toll free numbers. This incident has been resolved.
      May 26, 11:58 PDT
      Monitoring - We are observing recovery in SMS and MMS delivery delays when sending messages to Verizon toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 26, 09:55 PDT
      Update - We are still experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 26, 05:47 PDT
      Investigating - We are still experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 26, 01:47 PDT
      Monitoring - We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 23:48 PDT
      Update - We are still experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 21:58 PDT
      Investigating - We are once again experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 25, 20:58 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Airtel Malawi. This incident has been resolved.
      May 26, 09:07 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Airtel Malawi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 26, 07:13 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Airtel Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 26, 06:19 PDT
      Resolved - We are no longer experiencing SMS delivery delays to India over a subset of pre-registered sender ID. This incident has been resolved.
      May 26, 08:48 PDT
      Monitoring - We are observing recovery in SMS delivery to India over a subset of pre-registered sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 26, 06:56 PDT
      Update - We are experiencing SMS delivery to the Idea Network in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 26, 04:07 PDT
      Identified - We are experiencing SMS delivery to the Idea Network in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 26, 02:08 PDT
      Investigating - We are experiencing SMS delivery Issues to India (404-19) Over a Subset of Pre-Registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 26, 01:09 PDT
      Completed - The scheduled maintenance has been completed.
      May 26, 00:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 21:30 PDT
      Scheduled - The MTS network in Russia is conducting an emergency maintenance from 25 May 2022 at 21:30 PDT until 26 May 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from MTS Russia handsets.
      May 25, 06:40 PDT
      Completed - The scheduled maintenance has been completed.
      May 26, 00:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 20:00 PDT
      Scheduled - Our SMS and MMS carrier partner in the US and Canada is conducting a planned maintenance from 25 May 2022 at 20:00 PDT until 26 May 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canadian handsets via US Toll-free numbers.
      Apr 26, 02:45 PDT
      May 25, 2022
      Resolved - We are no longer experiencing delays of message delivery reports for messages sent to AT&T US over toll-free numbers. This incident has been resolved.
      May 25, 21:14 PDT
      Monitoring - We are observing recovery in delays of message delivery reports for messages sent to AT&T US over toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 19:08 PDT
      Update - We are still experiencing delays of message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 25, 18:38 PDT
      Update - We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 25, 17:41 PDT
      Update - We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 25, 17:40 PDT
      Update - We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 25, 17:31 PDT
      Update - We are experiencing delays of messages and message delivery reports for messages sent to AT&T US over toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 25, 17:28 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to AT&T US over Toll-Free Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 25, 17:06 PDT
      Resolved - This incident related to SMS and MMS delivery issues when sending messages to Verizon Toll-Free was accidentally resolved. Please refer to https://status.twilio.com/incidents/6vr3hkpplktx for further updates. We apologize for the inconvenience and for any confusion this may have caused.
      May 25, 18:49 PDT
      Update - We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 18:41 PDT
      Update - We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 16:37 PDT
      Update - We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 16:29 PDT
      Update - We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 16:29 PDT
      Monitoring - We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 16:28 PDT
      Update - We are experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 25, 15:16 PDT
      Investigating - Our monitoring systems have detected a potential issue with Verizon Toll-Free SMS and SMS Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 25, 15:05 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 18:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 14:01 PDT
      Scheduled - Our SMS carrier partner in the US is conducting an emergency maintenance from 25 May 2022 at 14:00 PDT until 25 May 2022 at 18:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from these small regional carriers via US toll-free, sub-set of US longcode and US shortcode numbers

      Bluegrass Cellular
      Bravado Wireless (Cross Wireless)
      Carolina West Wireless
      CellCom (New Cell)
      Cellular One (MTPCS)
      Chat Mobility
      Copper Valley
      Cordova Wireless
      GCI Communications (Alaska DigiTel & ACS Wireless)
      Illinois Valley Cellular
      Inland Cellular
      Mid-Rivers Cellular (Cable & Cellular Communications)
      NewCore (ASTAC / PTCI / Standing Rock)
      Nex-Tech Wireless
      NorthwestCell (Northwest Missouri Cellular)
      Pine Belt Cellular
      Rural Independent Network Alliance (RINA)
      Southern LINC
      Thumb Cellular
      Union Cellular
      Viaero Wireless
      West Central Cellular

      May 25, 04:47 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 13:00 PDT
      Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 25 May 2022 at 13:00 PDT until 25 May 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Apr 26, 23:11 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Orange network in Congo. This incident has been resolved.
      May 25, 16:47 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Orange network in Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 14:43 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the Orange network in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 25, 12:41 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the Orange network in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 10:40 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to the Orange network in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 25, 09:41 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 14:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 10:30 PDT
      Scheduled - The Dialog Axiata network in Sri Lanka is conducting an emergency maintenance from 25 May 2022 at 10:30 PDT until 25 May 2022 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Dialog Axiata Sri Lanka handsets.
      May 25, 06:13 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 14:02 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 12:00 PDT
      Scheduled - The H3G (Hutchison) network in Sri Lanka is conducting an emergency maintenance from 25 May 2022 at 12:00 PDT until 25 May 2022 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from H3G (Hutchison) Sri Lanka handsets
      May 24, 23:38 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 14:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 11:00 PDT
      Scheduled - The M1 network in Singapore is conducting an emergency maintenance from 25 May 2022 at 11:00 PDT until 25 May 2022 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from M1 Singapore handsets.
      May 23, 08:14 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 14:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 08:00 PDT
      Scheduled - The Softbank network in Japan is conducting a planned maintenance from 25 May 2022 at 08:00 PDT until 25 May 2022 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Softbank Japan handsets.
      May 19, 06:42 PDT
      Resolved - Twilio REST API 502 errors for a subset of requests has been resolved and Twilio REST API is operating normally at this time.
      May 25, 12:57 PDT
      Update - Twilio REST API is continuing to operate normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      May 25, 12:19 PDT
      Monitoring - Twilio REST API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      May 25, 11:50 PDT
      Update - We are currently investigating reports of 502 errors for a subset of requests to the Twilio REST API. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
      May 25, 11:07 PDT
      Investigating - Our monitoring systems have detected a potential issue with the Twilio API returning 502 responses. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 25, 10:38 PDT
      Resolved - The issue with Studio workflows generating 500 errors has been resolved and Studio is operating normally at this time.
      May 25, 11:58 PDT
      Monitoring - Studio workflows are now operating normally. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      May 25, 11:40 PDT
      Update - We are currently investigating reports of Studio workflows generating 500 errors. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
      May 25, 11:28 PDT
      Investigating - Our monitoring systems have detected a potential issue with Studio workflow engine returning 500 errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 25, 11:21 PDT
      Resolved - We are no longer experiencing SMS and MMS delivery errors and duplication when sending to the US Verizon toll free numbers. This incident has been resolved.
      May 25, 11:43 PDT
      Monitoring - We are no longer observing SMS and MMS delivery errors and duplication when sending to US Verizon toll free numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 25, 09:50 PDT
      Update - We continue to experience SMS and MMS delivery errors and duplication when sending to the US Verizon toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 25, 08:47 PDT
      Update - We are experiencing SMS and MMS delivery errors and duplication when sending to the US Verizon toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 25, 07:45 PDT
      Investigating - Our monitoring systems have detected a potential issue with MMS delivery. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 25, 07:36 PDT
      Resolved - The voice call quality issue to Twilio Germany phone numbers has been resolved and voice calling is operating normally at this time.
      May 25, 08:41 PDT
      Update - We continue to observe recovery for voice call quality issues to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 25, 06:45 PDT
      Monitoring - We have started seeing recovery for voice call quality issues to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 25, 04:31 PDT
      Investigating - We are continuing to work with our carrier partner to resolve the packet loss. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 25, 00:58 PDT
      Update - We have started seeing recovery for voice call quality issues to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 24, 22:58 PDT
      Update - We have started seeing recovery for voice call quality issues to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 24, 21:00 PDT
      Monitoring - We have started seeing recovery for voice call quality issues to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 24, 19:05 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Twilio Switzerland phone numbers. This incident has been resolved.
      May 25, 05:10 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Twilio Switzerland phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 25, 03:33 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Twilio Switzerland phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 25, 02:34 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 02:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 25, 00:00 PDT
      Scheduled - Our SMS carrier partner in the Ecuador is conducting a planned maintenance from 25 May 2022 at 00:00 PST until 25 May 2022 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Ecuador handsets.
      May 24, 23:52 PDT
      Completed - The scheduled maintenance has been completed.
      May 25, 01:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 24, 22:00 PDT
      Scheduled - Our SMS carrier partner in the Canada is conducting an emergency maintenance from 24 May 2022 at 22:00 PDT until 25 May 2022 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Canadian handsets via subset of Canadian shortcodes.
      May 23, 08:57 PDT
      May 24, 2022
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. This incident has been resolved.
      May 24, 23:47 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to CTBC Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 21:56 PDT
      Update - We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 20:10 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 24, 19:12 PDT
      Completed - The scheduled maintenance has been completed.
      May 24, 21:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 24, 19:01 PDT
      Scheduled - The Digicel network in the Caribbean Islands is conducting an emergency maintenance from 24 May at 19:00 PDT until 24 May at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Digicel Caribbean Island handsets.
      May 23, 09:15 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to 2degrees Network in New Zealand. This incident has been resolved.
      May 24, 19:00 PDT
      Monitoring - We have started seeing recovery for the issue causing message delays to 2degrees Network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 16:58 PDT
      Update - We continue to experience SMS delivery delays when sending messages to 2degrees Network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      May 24, 16:43 PDT
      Update - We continue to experience SMS delivery delays when sending messages to 2degrees Network in New Zealand . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 24, 08:28 PDT
      Update - We are experiencing SMS delivery delays when sending messages to 2degrees Network in New Zealand . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 24, 04:30 PDT
      Update - We are experiencing SMS delivery delays when sending messages to 2degrees Network in New Zealand . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 02:31 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to 2degrees Network in New Zealand . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 24, 01:32 PDT
      Resolved - We have started seeing recovery for voice call quality issues to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 24, 18:52 PDT
      Update - We have started seeing recovery for voice call quality issues to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 24, 17:00 PDT
      Monitoring - We have started seeing recovery for voice call quality issues to Twilio Germany phone numbers for the last 1 hour. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 24, 14:59 PDT
      Update - We continue to observe voice quality issues on Twilio Germany phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 24, 09:37 PDT
      Update - We are observing voice quality issues on Twilio Germany phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 24, 05:41 PDT
      Update - We are observing voice quality issues on Twilio Germany phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 24, 03:42 PDT
      Investigating - We are observing voice quality issues on Twilio Germany phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 24, 02:42 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Glo Mobile in Ghana. This incident has been resolved.
      May 24, 18:49 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to Glo Mobile in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 16:51 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Glo Mobile in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 14:50 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Glo Mobile in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 24, 09:39 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Glo Mobile in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 24, 08:34 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Glo Mobile in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 24, 05:48 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Glo Mobile in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 03:48 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Glo Mobile in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 24, 02:49 PDT
      Completed - The scheduled maintenance has been completed.
      May 24, 18:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 24, 08:01 PDT
      Scheduled - The SingTel network in Singapore is conducting a planned maintenance from 24 May 2022 at 08:00 PDT until 24 May 2022 at 18:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from SingTel Singapore handsets.
      May 13, 08:23 PDT
      Resolved - The Purchasing of Vienna Austria local phone numbers has been resolved and is operating normally at this time.
      May 24, 14:44 PDT
      Monitoring - Purchasing Vienna Austria local phone numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      May 24, 14:33 PDT
      Update - We are investigating an issue where Vienna Austria local phone numbers cannot be purchased. We expect to provide another update in 2 hour or as soon as more information becomes available.
      May 24, 12:44 PDT
      Update - We are investigating an issue where Vienna Austria local phone numbers cannot be purchased. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 24, 11:22 PDT
      Investigating - Our monitoring systems have detected a potential issue with the ability to purchase Vienna Austria local phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 24, 10:55 PDT
      Resolved - A subset of incoming voice calls from France, Turkey, Belgium, and Sweden to Twilio phone numbers was degraded for 41 minutes between 11:51 and 12:32 Pacific Time on 05/24/2022. During this period, customers may have experienced voice call failures. The issue has now been resolved.
      May 24, 13:08 PDT
      Completed - The scheduled maintenance has been completed.
      May 24, 08:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 24, 05:00 PDT
      Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 24 May 2022 at 05:00 PDT until 24 May 2022 at 08:00 PDT. During the maintenance window, there could be Post Dialing Delays for calls from and to Australia and New Zealand phone numbers.
      May 11, 07:42 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Sunrise Network Switzerland. This incident has been resolved.
      May 24, 02:33 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to Sunrise Network Switzerland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 24, 00:42 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Sunrise Network Switzerland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 22:43 PDT
      Update - We are still observing SMS delivery delays when sending messages to Sunrise Network Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 23, 15:11 PDT
      Update - We are still observing SMS delivery delays when sending messages to Sunrise Network Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 23, 15:06 PDT
      Update - We are still observing SMS delivery delays when sending messages to Sunrise Network Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 23, 11:06 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Sunrise Network Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 09:04 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Sunrise Network Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 23, 08:09 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Digicel network in Papua New Guinea. This incident has been resolved.
      May 24, 00:48 PDT
      Monitoring - We are observing recovery in SMS delivery delays to Digicel network in Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 22:49 PDT
      Update - We are still experiencing SMS delivery delays to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      May 23, 03:59 PDT
      Update - We are still experiencing SMS delivery delays to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      May 22, 12:12 PDT
      Update - We are still experiencing SMS delivery delays to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 22, 04:22 PDT
      Update - We are still experiencing SMS delivery delays to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 22, 00:24 PDT
      Update - We are still experiencing SMS delivery delays to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 21, 22:32 PDT
      Update - We are continuing to investigate this issue.
      May 21, 21:33 PDT
      Update - We are experiencing SMS delivery delays to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 21, 21:32 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery in Papua New Guinea. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 21, 21:23 PDT
      May 23, 2022
      Resolved - The issue with message delays to Twilio Phone Numbers from Singapore phone numbers has been resolved. The service is functioning normally at this time.
      May 23, 23:59 PDT
      Monitoring - We are observing recovery in message delays to Twilio Phone Numbers from Singapore phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 22:02 PDT
      Update - We are still experiencing message delays to Twilio Phone Numbers from Singapore phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 23, 20:06 PDT
      Update - We are still experiencing message delays to Twilio Phone Numbers from Singapore phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 18:06 PDT
      Update - We are experiencing message delays to Twilio Phone Numbers from Singapore phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 23, 17:06 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS received messages being delayed from Singapore phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 16:57 PDT
      Completed - The scheduled maintenance has been completed.
      May 23, 21:02 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 23, 16:01 PDT
      Scheduled - Our SMS carrier partner in Germany is conducting an emergency maintenance from 23 May 2022 at 16:01 PDT until 23 May 2022 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Germany handsets.
      May 20, 06:50 PDT
      Resolved - The issue with SMS delivery delays when sending messages to 2degrees in New Zealand has been resolved. The service is functioning normally at this time.
      May 23, 18:38 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to 2degrees in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 16:38 PDT
      Update - We are experiencing SMS delivery delays when sending messages to 2degrees in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 23, 15:31 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to New Zealand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 14:51 PDT
      Resolved - Super SIM connectivity issue in Europe has been resolved and is operating normally at this time.
      May 23, 17:11 PDT
      Monitoring - We are now seeing recovery of the Super SIM Network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 2 hours or sooner once more information becomes available.
      May 23, 14:56 PDT
      Update - We are experiencing Super SIM connectivity issues in Europe. Impacted devices will be unable to establish 4G/LTE connections to the mobile network. Those devices have the option of falling back to 2G/3G connectivity where possible. Devices that do not support 2G/3G should perform an IMSI change to be able to reconnect on an alternate partner. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      May 23, 14:16 PDT
      Investigating - Our monitoring systems have detected a potential issue with the Super SIM Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 13:51 PDT
      Completed - The scheduled maintenance has been completed.
      May 23, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 23, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 23 May 2022 at 13:00 PDT until 23 May 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Apr 29, 04:29 PDT
      Resolved - Twilio.com Login Issue of re-prompting for login credentials has been resolved and is operating normally at this time.
      May 23, 16:44 PDT
      Monitoring - Twilio.com Login Issue with re-prompting for login credentials is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      May 23, 16:12 PDT
      Update - We are investigating intermittent Twilio.com login issues where some people are re-prompted to enter their login credentials. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 23, 15:21 PDT
      Investigating - Our monitoring systems have detected a potential issue with User Redirects After Entering Email on Login. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 14:53 PDT
      Completed - The scheduled maintenance has been completed.
      May 23, 16:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 23, 13:30 PDT
      Scheduled - Our Voice carrier partner in France is conducting a planned maintenance from 23 May 2022 at 13:30 PDT until 23 May 2022 at 16:30 PDT. During the maintenance window, there could be intermittent call failures to and from France handsets.
      May 18, 08:40 PDT
      Resolved - Twilio Console HTTP 500 error issue has been resolved and is operating normally at this time.
      May 23, 15:03 PDT
      Monitoring - Twilio Console is now operating normally with regard to HTTP 500 errors. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 23, 15:01 PDT
      Update - Our engineers have identified the issue with elevated errors with Twilio Console logins and are working to mitigate the issue. Logins are still available, but may require multiple attempts to access. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 23, 12:51 PDT
      Identified - Our engineers have identified the issue with elevated errors with Twilio Console logins and are working on mitigating the issue. Logins are still available, but may require multiple attempts to access. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 23, 10:51 PDT
      Update - We continue to investigate elevated rates of HTTP 500 errors for Twilio Console and Twilio.com. Logins are still available, but may require multiple attempts. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
      May 23, 09:54 PDT
      Update - We are currently investigating an elevated rate of HTTP 500 errors for Twilio Console and Twilio.com. Our engineers are working on the issue, and we will provide another update in 30 minutes or as soon as more information becomes available.
      May 23, 09:22 PDT
      Investigating - Our monitoring systems have detected a potential issue with the Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 09:08 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro Network In Uruguay. This incident has been resolved.
      May 23, 14:11 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro Network In Uruguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 11:55 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Claro Network In Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      May 23, 03:27 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Claro Network In Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      May 22, 03:27 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Claro Network In Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      May 21, 11:31 PDT
      Update - We are continuing to experience SMS delivery delays when sending messages to Claro Network In Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 21, 03:21 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Claro Network In Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 20, 23:23 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Claro Network In Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 20, 21:23 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Claro Network In Uruguay. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 20, 20:23 PDT
      Completed - The scheduled maintenance has been completed.
      May 23, 14:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 23, 11:00 PDT
      Scheduled - The M1 network in Singapore is conducting an emergency maintenance from 23 May 2022 at 11:00 PDT until 23 May 2022 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from M1 Singapore handsets.
      May 23, 07:35 PDT
      Resolved - We are no longer experiencing issues with Toll Free Message and DLR Delays to Rogers. This incident has been resolved.
      May 23, 12:01 PDT
      Monitoring - We are observing recovery in receiving message delivery reports when sending toll free messages to Rogers Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 23, 10:07 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending toll free messages to Rogers Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 23, 09:09 PDT
      Investigating - Our monitoring systems have detected a potential issue with Toll Free Message and DLR Delays to Rogers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 08:58 PDT
      Resolved - The issue with provisioning Flex Insights HR users has been resolved and is operating normally at this time.
      May 23, 10:55 PDT
      Monitoring - Monitoring - Provisioning Flex Insights HR users is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      May 23, 10:24 PDT
      Update - We are currently seeing failures when attempting to provision Flex Insights HR users. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 23, 09:33 PDT
      Investigating - Our monitoring systems have detected a potential issue with provisioning Flex Insights users. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 09:12 PDT
      Resolved - We have fully investigated the Verify billing issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      May 23, 10:21 PDT
      Investigating - Our monitoring systems have detected a potential issue with Verify billing. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 23, 10:03 PDT
      May 22, 2022
      Completed - The scheduled maintenance has been completed.
      May 22, 14:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 22, 06:01 PDT
      Scheduled - Our Voice carrier partner in Australia is conducting a planned maintenance from 22 May 2022 at 06:00 PDT until 22 May 2022 at 14:00 PDT. During the maintenance window, there could be intermittent disconnections and call failures to and from Australia phone numbers.
      May 13, 06:47 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. This incident has been resolved.
      May 22, 01:20 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 21, 23:35 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Orange Network Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 21, 16:38 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Orange Network Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 21, 12:38 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Orange Network Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 21, 10:37 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 21, 09:52 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays To Orange Network Burkina Faso. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 21, 09:48 PDT
      May 21, 2022
      Resolved - The issue with SMS delivery delays when sending outbound messages to Smart network in Philippines has been resolved. The service is functioning normally at this time.
      May 21, 23:25 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending outbound messages to Smart network in Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 21, 21:25 PDT
      Investigating - We are experiencing SMS delivery delays when sending outbound messages to Smart network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 21, 20:30 PDT
      Resolved - The issue with SMS delivery delays receiving message delivery reports when sending to Digicel Network In Papua New Guinea has been resolved, and the service is functioning normally at this time.
      May 21, 18:11 PDT
      Monitoring - We are observing recovery in SMS delivery delays receiving message delivery reports when sending to Digicel Network In Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 21, 16:18 PDT
      Update - We are continuing to experience delays in receiving message delivery reports when sending to Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 21, 01:43 PDT
      Investigating - As a continuation of https://status.twilio.com/incidents/lwj4t36zn78f, which was accidentally resolved, we'll continue to provide updates on the SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      May 20, 12:31 PDT
      Resolved - The issue affecting inbound and outbound calls to Twilio Australia phone numbers has been resolved, and the service is functioning normally at this time.
      May 21, 01:49 PDT
      Update - Inbound and outbound calls over a subset of Australian mobile numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 6 hours or as soon as more information becomes available.
      May 20, 18:59 PDT
      Update - Inbound and outbound calls over a subset of Australian mobile numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 20, 16:58 PDT
      Monitoring - Inbound and outbound calls over a subset of Australian mobile numbers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 20, 12:16 PDT
      Update - We are observing inbound and outbound calls failing over a subset of Australian mobile numbers, calls are dropping prematurely. We're still under our diagnostic session. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 20, 11:37 PDT
      Investigating - We are observing inbound and outbound calls failing over a subset of Australian mobile numbers, calls are dropping prematurely. There will be a diagnostic session at 10:30 PDT for 60 minutes. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 09:30 PDT
      Monitoring - We have started seeing recovery for the inbound and outbound calls that have been dropping prematurely for a subset of Australian mobile numbers. We will continue to monitor to ensure a full recovery. There will be a diagnostic session at 10:30 PST. Due to this customers may experience intermittent call failures. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 07:32 PDT
      Investigating - We are observing inbound and outbound calls failing over a subset of Australian mobile numbers, calls are dropping prematurely. There will be a diagnostic session at 10:30 PDT. Due to this customers may experience intermittent call failures. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 06:58 PDT
      Update - We have started seeing recovery for the inbound and outbound calls that have been dropping prematurely for a subset of Australian mobile numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 04:43 PDT
      Monitoring - We have started seeing recovery for the inbound and outbound calls that have been dropping prematurely for a subset of Australian mobile numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 02:49 PDT
      Update - The issue causing inbound and outbound calls failing over a subset of Australian mobile numbers, calls dropping prematurely, has been identified. We continue working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as we learn more.
      May 19, 19:10 PDT
      Update - The issue causing inbound and outbound calls failing over a subset of Australian mobile numbers, calls dropping prematurely, has been identified. We continue working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as we learn more.
      May 19, 11:08 PDT
      Update - The issue causing inbound and outbound calls failing over a subset of Australian mobile numbers, calls dropping prematurely, has been identified. We continue working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as we learn more.
      May 19, 07:03 PDT
      Update - The issue causing inbound and outbound calls failing over a subset of Australian mobile numbers, calls dropping prematurely has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 19, 05:00 PDT
      Identified - The issue causing inbound and outbound calls failing over a subset of Australian mobile numbers, calls dropping prematurely has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 19, 04:00 PDT
      Update - We are observing inbound and outbound calls failing over a subset of Australian mobile numbers, calls are dropping prematurely. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 19, 01:57 PDT
      Update - We are observing inbound and outbound calls failing over a subset of Australian mobile numbers, calls are dropping prematurely. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 19, 00:51 PDT
      Investigating - We've become aware of a potential issue with inbound and outbound voice calls to and from a subset of Australian mobile numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 18, 23:49 PDT
      May 20, 2022
      Resolved - We are no longer experiencing SMS messages to US Google Voice network over a subset of short codes. This incident has been resolved.
      May 20, 18:30 PDT
      Monitoring - Sending SMS messages to US Google Voice network over a subset of short codes is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 20, 14:39 PDT
      Update - We continue to experience SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      May 19, 20:05 PDT
      Update - We continue to experience SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      May 19, 04:09 PDT
      Update - We continue to experience SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 18, 20:16 PDT
      Update - We continue to experience SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 18, 16:16 PDT
      Update - We are experiencing SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 14:17 PDT
      Update - We are currently experiencing SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 18, 13:17 PDT
      Investigating - We are currently experiencing SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 12 hours or as soon as more information becomes available.
      May 18, 13:16 PDT
      Resolved - We are no longer experiencing SMS delivery delays to multiple US networks over a subset of short codes. This incident has been resolved.
      May 20, 17:57 PDT
      Monitoring - MMS delivery receipts to multiple US and AT&T networks over a subset of short codes is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 20, 15:21 PDT
      Update - We are continuing to observe MMS delivery receipt delays to multiple US and AT&T networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 13:12 PDT
      Investigating - We are observing MMS delivery receipt delays to multiple US and AT&T networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 20, 11:57 PDT
      Update - We are observing recovery in MMS delivery receipt delays to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 20, 09:53 PDT
      Monitoring - We are observing recovery in MMS delivery receipt delays to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 20, 07:46 PDT
      Update - We continue to experience MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      May 20, 02:04 PDT
      Update - We continue to experience MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 19, 18:03 PDT
      Update - We are still experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 19, 13:52 PDT
      Update - We are still experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 19, 11:57 PDT
      Investigating - After monitoring, we keep experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 19, 10:45 PDT
      Update - We continue observing recovery in MMS delivery receipt delays to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 08:34 PDT
      Monitoring - We are observing recovery in MMS delivery receipt delays to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 06:33 PDT
      Update - We are still experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 18, 14:30 PDT
      Update - We continue experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      May 17, 22:40 PDT
      Update - We continue experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 17, 14:43 PDT
      Update - We continue experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 17, 10:51 PDT
      Update - We continue experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 17, 08:51 PDT
      Investigating - After monitoring, we are still experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 17, 07:50 PDT
      Update - We are observing recovery in MMS delivery receipt delays to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 17, 05:51 PDT
      Monitoring - We are observing recovery in MMS delivery receipt delays to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 17, 03:47 PDT
      Update - We are experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 16, 22:35 PDT
      Update - We are experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 16, 18:35 PDT
      Update - We are experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 16, 16:35 PDT
      Update - We are experiencing MMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 16, 15:39 PDT
      Investigating - Our monitoring systems have detected a potential issue impacting MMS delivery receipt delays to multiple US network over a subset of short codes. Our engineers have been alerted and are actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
      May 16, 15:33 PDT
      Resolved - Our engineering teams have discovered that Conversations services will fail to load in the console for customers using our Pilot feature IP Access Control Management. In order to restore the console functionality, the feature will need to be disabled. Please reach out to Twilio customer support to disable the feature or share any questions.
      May 20, 12:12 PDT
      Monitoring - Twilio conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 20, 07:52 PDT
      Update - We are still investigating an issue with Twilio Conversations. Customers may not be able to load Conversations in the Twilio Console. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 07:34 PDT
      Update - We are investigating an issue with Twilio Conversations. Customers may not be able to load Conversations in the Twilio Console. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 20, 06:38 PDT
      Investigating - Our monitoring systems have detected a potential issue with data not loading on conversation. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 20, 06:09 PDT
      Resolved - This incident SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea was accidentally set to resolved, and we'll continue to provide updates in the newly created incident. Please refer to https://status.twilio.com/incidents/hmpj18jmlr5m for further details. We apologize for any confusion this may have caused.
      May 20, 10:11 PDT
      Update - We continue to experience SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      May 20, 09:47 PDT
      Update - We are experiencing SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 20, 01:59 PDT
      Update - We are experiencing SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 19, 22:03 PDT
      Update - We are experiencing SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 19, 20:05 PDT
      Investigating - We are experiencing SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 19, 19:08 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro Colombia. This incident has been resolved.
      May 20, 08:29 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 20, 06:44 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 20, 02:42 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 20, 00:44 PDT
      Investigating - We continue to experience SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 19, 23:49 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to Claro Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 23:30 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 21:35 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 19, 13:42 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 19, 09:44 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 07:44 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 19, 06:40 PDT
      Resolved - We have fully investigated the Monitor API issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      May 20, 06:19 PDT
      Investigating - Our monitoring systems have detected a potential Monitor API issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 20, 05:44 PDT
      Resolved - We are no longer experiencing inbound message delivery failures to a subset of Twilio Philippine Phone Numbers. This incident has been resolved.
      May 20, 05:46 PDT
      Monitoring - We have started seeing recovery for the issue causing inbound message delivery failures to a subset of Twilio Philippine Phone Numbers.. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 20, 03:49 PDT
      Update - We are experiencing inbound message delivery failures to a subset of Twilio Philippine Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 20, 01:55 PDT
      Investigating - We are experiencing inbound message delivery failures to a subset of Twilio Philippine Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 20, 00:58 PDT
      May 19, 2022
      Completed - The scheduled maintenance has been completed.
      May 19, 23:02 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 19, 22:00 PDT
      Update - Our SMS carrier partner in the Mexico is conducting an emergency maintenance from 19 May 2022 at 22:00 PDT until 19 May 2022 at 23:00 PDT. During the maintenance window, There could be intermittent delays delivering SMS to and from Mexico handsets via a subset of Mexico longcode.
      May 19, 18:17 PDT
      Scheduled - Our SMS carrier partner in the Mexico is conducting an emergency maintenance from 19 May 2022 at 22:00 PDT until 19 May 2022 at 23:00 PDT. During the maintenance window, There could be intermittent delays delivering SMS to and from Mexico handsets via a subset of Mexico longcode.
      May 19, 18:08 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Malitel network in Mali. This incident has been resolved.
      May 19, 22:32 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to the Malitel network in Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 20:41 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Malitel network in Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 18:47 PDT
      Update - We are experiencing SMS delivery delays when sending messages to the Malitel network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 19, 17:56 PDT
      Investigating - Our monitoring systems have detected a potential issue impacting SMS delivery to the Malitel network in Mali. Our engineers have been alerted and are actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
      May 19, 17:53 PDT
      Completed - The scheduled maintenance has been completed.
      May 19, 22:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 19, 17:00 PDT
      Scheduled - The Vodafone network in Egypt is conducting a planned maintenance from 19 May 2022 at 17:00 PDT until 19 May 2022 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Egypt handsets.
      May 16, 23:48 PDT
      Resolved - The issue with the StatusCallback parameter not being set when provisioning a phone number via the API has been resolved and is operating normally at this time.
      May 19, 19:46 PDT
      Update - The issue with the StatusCallback parameter not being set when provisioning a phone number via the API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 19, 19:43 PDT
      Monitoring - The issue with the StatusCallback parameter not being set when provisioning a phone number via the API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 19, 17:43 PDT
      Update - We are investigating an issue with the StatusCallback parameter not being set when provisioning a phone number via the API. A workaround is available whereby customers can set the StatusCallback parameter via an update after provisioning the number. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 19, 15:35 PDT
      Update - We are investigating an issue with the StatusCallback parameter not being set when provisioning a phone number via the API. A workaround is available whereby customers can set the StatusCallback parameter via an update after provisioning the number. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 19, 14:46 PDT
      Investigating - Our monitoring systems have detected a potential issue with the call back parameter not being set when buying a phone number. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 19, 14:33 PDT
      Completed - The scheduled maintenance has been completed.
      May 19, 14:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 19, 06:00 PDT
      Scheduled - Our Voice carrier partner in Australia is conducting a planned maintenance from 19 May 2022 at 06:00 PDT until 19 May 2022 at 14:00 PDT. During the maintenance window, there could be intermittent disconnections and call failures to and from Australia phone numbers.
      May 13, 06:48 PDT
      Completed - The scheduled maintenance has been completed.
      May 19, 11:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 19, 08:00 PDT
      Update - We will be undergoing scheduled maintenance during this time.
      May 17, 08:56 PDT
      Scheduled - Our SMS Carrier Partner in the Vietnam is conducting an emergency maintenance from 19 May 2022 at 08:00 PDT until 19 May 2022 at 11:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vietnam handsets.
      May 17, 08:54 PDT
      Completed - The scheduled maintenance has been completed.
      May 19, 11:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 19, 08:00 PDT
      Scheduled - Our SMS Carrier Partner in the Vietnam is conducting an emergency maintenance from 19 May 2022 at 08:00 PDT until 19 May 2022 at 11:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vietnam handsets.
      May 17, 09:02 PDT
      Resolved - We are no longer experiencing inbound SMS failure to a small set of Twilio Denmark Phone Numbers. This incident has been resolved.
      May 19, 10:03 PDT
      Monitoring - We are observing recovery on inbound SMS failure to a small set of Twilio Denmark Phone Numbers. We will continue to monitor to ensure full service operations. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 19, 08:04 PDT
      Update - We are still experiencing inbound SMS failure to a small set of Twilio Denmark phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 18, 14:25 PDT
      Update - We continue to experience inbound SMS failure to a small set of Twilio Denmark phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 17, 14:29 PDT
      Update - We continue to experience inbound SMS failure to a small set of Twilio Denmark phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 16, 12:32 PDT
      Update - We continue to experience inbound SMS failure to a small set of Twilio Denmark phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 15, 13:07 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 14, 13:29 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 14, 13:26 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 13, 13:26 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 13, 01:23 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 12, 13:25 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 11, 13:25 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 10, 13:29 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 8, 13:26 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 7, 13:21 PDT
      Update - We continue to experience Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 6, 13:30 PDT
      Update - We are still experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 5, 13:32 PDT
      Update - We are still experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 4, 13:27 PDT
      Update - We are still experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      May 3, 13:27 PDT
      Update - We are still experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      May 2, 21:28 PDT
      Update - We are still experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 2, 13:28 PDT
      Update - We continue experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 2, 09:28 PDT
      Update - We continue experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 2, 07:34 PDT
      Investigating - We are again experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 2, 06:41 PDT
      Update - We are observing recovery in SMS delivery failures from Denmark phone numbers to a subset of Twilio Denmark phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 2, 05:56 PDT
      Monitoring - We are observing recovery in SMS delivery failures from Denmark phone numbers to a subset of Twilio Denmark phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 2, 04:10 PDT
      Update - We continue to experience SMS delivery failures from Denmark phone numbers to a subset of Twilio Denmark phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 2, 01:37 PDT
      Update - We are experiencing SMS delivery failures from Denmark phone numbers to a subset of Twilio Denmark phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 1, 21:38 PDT
      Update - We are experiencing SMS delivery failures from Denmark phone numbers to a subset of Twilio Denmark phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 1, 19:40 PDT
      Investigating - We are experiencing Inbound SMS Failure to a small set of Twilio Denmark Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 1, 18:23 PDT
      Resolved - We are no longer experiencing SMS Delivery Delays to the SmartFren Network in Indonesia. This incident has been resolved.
      May 19, 09:59 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to SmartFren Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 19, 07:57 PDT
      Update - We are still experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 19, 03:07 PDT
      Update - We are still experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 18, 23:25 PDT
      Update - We are still experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 21:24 PDT
      Investigating - We are experiencing SMS Delivery Delays to the SmartFren Network in Indonesia Over International Pre-Registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 18, 20:24 PDT
      Completed - The scheduled maintenance has been completed.
      May 19, 05:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 19, 04:00 PDT
      Scheduled - The Campaign Registry is conducting a planned maintenance from 19 May 2022 at 04:00 PDT until 19 May 2022 at 05:00 PDT. During the maintenance window, customers will not be able to register new Application-to-Person (A2P) 10 Digit Long Code (10DLC) campaigns and brands.
      May 18, 23:27 PDT
      Resolved - We have fully investigated the potential issue with with Flex Teams View, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      May 19, 03:15 PDT
      Investigating - Our monitoring systems have detected a potential issue with with Flex Teams View. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 19, 02:43 PDT
      Resolved - We have fully investigated the potential issue with the Account Console, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      May 19, 02:36 PDT
      Update - We are continuing to investigate this issue.
      May 19, 02:19 PDT
      Investigating - Our monitoring systems have detected a potential issue with the Account Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 19, 02:15 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Claro network in Colombia. This incident has been resolved.
      May 19, 01:16 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Claro network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 23:23 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to the Claro network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 18, 15:24 PDT
      Update - We care still experiencing SMS delivery delays when sending messages to the Claro network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 18, 15:20 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 18, 11:24 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 09:25 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Claro Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 18, 08:18 PDT
      Completed - The scheduled maintenance has been completed.
      May 19, 00:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 20:00 PDT
      Scheduled - Our SMS and MMS carrier partner in the US and Canada is conducting a planned maintenance from 18 May 2022 at 20:00 PDT until 19 May 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canadian handsets via US Toll-free numbers.
      Apr 26, 02:40 PDT
      May 18, 2022
      Completed - The scheduled maintenance has been completed.
      May 18, 22:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 14:30 PDT
      Scheduled - The O2 network in the UK is conducting an planned maintenance from 18 May 2022 at 14:30 PDT until 18 May 2022 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 UK handsets.
      May 17, 05:28 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple US networks over a subset of short codes. This incident has been resolved.
      May 18, 21:15 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 19:16 PDT
      Update - We are experiencing SMS delivery delays when sending messages to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 18:26 PDT
      Update - We are experiencing SMS delivery delays when sending messages to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 18, 17:26 PDT
      Investigating - Our monitoring systems have detected a potential issue impacting SMS delivery delays to multiple US networks over a subset of short codes. Our engineers have been alerted and are actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
      May 18, 17:20 PDT
      Completed - The scheduled maintenance has been completed.
      May 18, 17:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 18 May 2022 at 13:00 PDT until 18 May 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Apr 29, 04:28 PDT
      Completed - The scheduled maintenance has been completed.
      May 18, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 13:00 PDT
      Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 18 May 2022 at 13:00 PDT until 18 May 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Apr 26, 23:10 PDT
      Resolved - We are no longer experiencing SMS delivery receipt delays to multiple US networks over a subset of short codes. This incident has been resolved.
      May 18, 16:33 PDT
      Monitoring - We are observing recovery in SMS delivery receipt delays to multiple US networks over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 14:39 PDT
      Update - We continue to experience SMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      May 18, 12:24 PDT
      Update - We are experiencing SMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      May 18, 04:27 PDT
      Update - We are experiencing SMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      May 18, 00:30 PDT
      Update - We are experiencing SMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      May 17, 22:37 PDT
      Investigating - We are experiencing SMS delivery receipt delays to multiple US networks over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 17, 21:41 PDT
      Completed - The scheduled maintenance has been completed.
      May 18, 16:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 15:01 PDT
      Scheduled - The Sunrise network in Switzerland is conducting an emergency maintenance from 18 May 2022 at 15:00 PDT until 18 May 2022 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Sunrise Switzerland handsets.
      May 17, 05:36 PDT
      Completed - The scheduled maintenance has been completed.
      May 18, 16:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 09:45 PDT
      Scheduled - The Indosat Ooredoo network in Indonesia is conducting an emergency maintenance from 18 May 2022 at 09:45 PDT until 18 May 2022 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Indosat Ooredoo Indonesia handsets.
      May 17, 03:33 PDT
      Completed - The scheduled maintenance has been completed.
      May 18, 14:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 11:00 PDT
      Scheduled - The M1 network in Singapore is conducting an emergency maintenance from 18 May 2022 at 11:00 PDT until 18 May 2022 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from M1 Singapore handsets.
      May 18, 04:55 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to US Google Voice network over a subset of short codes. This incident has been resolved.
      May 18, 12:30 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to US Google Voice. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 11:02 PDT
      Update - We continue experiencing SMS delivery delays and failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      May 18, 06:45 PDT
      Update - We are still experiencing SMS delivery delays and are now experiencing delivery failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      May 17, 14:47 PDT
      Update - We are still experiencing SMS delivery delays and are now experiencing delivery failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 12 hours or as soon as more information becomes available.
      May 17, 14:36 PDT
      Update - We continue experiencing SMS delivery delays and are now experiencing delivery failures when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 12 hours or as soon as more information becomes available.
      May 17, 02:46 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      May 16, 22:11 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      May 16, 14:11 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 16, 10:28 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to US Google Voice network over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 16, 08:38 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to US Google Voice. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 16, 07:31 PDT
      Completed - The scheduled maintenance has been completed.
      May 18, 11:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 18, 08:00 PDT
      Scheduled - Our SMS Carrier Partner in the Vietnam is conducting an emergency maintenance from 18 May 2022 at 08:00 PDT until 18 May 2022 at 11:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vietnam handsets.
      May 17, 08:51 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to AIS Thailand. This incident has been resolved.
      May 18, 07:42 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to AIS Thailand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 05:42 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to AIS Thailand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 18, 03:41 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to AIS Thailand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 18, 02:47 PDT
      May 17, 2022
      Resolved - We are no longer experiencing SMS delivery failures when sending messages to AWCC Network in Afghanistan. This incident has been resolved.
      May 17, 23:37 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to AWCC Network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 17, 21:38 PDT
      Update - We are experiencing SMS delivery delays when sending messages to the AWCC Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      May 17, 21:07 PDT
      Update - We are experiencing SMS delivery delays when sending messages to the AWCC Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 17, 19:08 PDT
      Update - We are experiencing SMS delivery delays when sending messages to the AWCC Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 17, 18:10 PDT
      Investigating - Our monitoring systems have detected a potential issue impacting SMS delivery delays to AWCC Afghanistan phone numbers.
      Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

      May 17, 18:03 PDT
      Completed - The scheduled maintenance has been completed.
      May 17, 20:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 17, 17:01 PDT
      Scheduled - Our Voice carrier partner in Germany and Austria is conducting a planned maintenance from 17 May 2022 at 17:00 PDT until 17 May 2022 at 20:00 PDT. During the maintenance window, there could be intermittent disconnections and call failures to and from Germany and Austria phone numbers.
      May 10, 09:05 PDT
      Resolved - We have fully investigated the issue with accounts being suspended but the usage and balance do not match. It was determined that the impact was limited to a small set of customers, who we will be working with directly. All systems are operational.
      May 17, 16:21 PDT
      Investigating - Our monitoring systems have detected a potential issue with accounts being suspended but the usage and balance do not match. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 17, 16:10 PDT
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Brazil over Network TIM. This incident has been resolved.
      May 17, 15:36 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Brazil over Network TIM. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      May 17, 13:46 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to Brazil Over Network TIM. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      May 17, 11:50 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Brazil Over Network TIM. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      May 17, 10:50 PDT
      Completed - The scheduled maintenance has been completed.
      May 17, 14:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      May 17, 11:01 PDT
      Scheduled - Our Voice carrier partner in Singapore is conducting a planned maintenance from 17 May 2022 at 11:00 PDT until 17 April 2022 at 14:00 PDT. During the maintenance window, there could be intermittent disconnections and call failures to and from Singapore phone numbers.
      May 3, 08:53 PDT
      Resolved - We are no longer experiencing intermittent delivery delays of WhatsApp messages. This incident has been resolved.
      May 17, 13:12 PDT
      Update - We continue seeing recovery for intermittent delivery delays of WhatsApp messages. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 17, 12:38 PDT
      Update - We continue seeing recovery for intermittent delivery delays of WhatsApp messages. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 17, 10:38 PDT
      Monitoring - Intermittent delivery delays of WhatsApp messages are showing a recovery. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      May 17, 08:36 PDT
      Update - We are investigating intermittent delivery delays of WhatsApp messages. We expect to provide another update in 1 hour or as soon as more information becomes available.
      May 17, 07:33 PDT
      Investigating - Our monitoring systems have detected a potential issue with WhatsApp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      May 17, 07:00 PDT
      Resolved - On May 3, 2022, from 8:01 AM PDT until 8:06 AM PDT, a small subset of customer requests to Studio Executions failed. Customers who were impacted would have seen HTTP 400 errors. The issue has been resolved and the service is functioning normally.
      May 17, 11:47 PDT
      May 16, 2022
      May 15, 2022
      May 14, 2022
      May 13, 2022