Status
Welcome to the Twilio status page. Here you will find real-time information about status of our services.
All Systems Operational
Programmable SMS Operational
Shortcode Operational
MMS Operational
SMS Operational
Programmable Voice Operational
PSTN Operational
SIP Operational
Client Web Operational
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Transcription ? Operational
TwiML Operational
Programmable Video Operational
Rooms Operational
Network Traversal Service ? Operational
Elastic SIP Trunking ? Operational
Programmable Chat Operational
Authy Operational
Lookup ? Operational
Console Operational
Phone Numbers ? Operational
REST API ? Operational
TaskRouter ? Operational
Support Center ? Operational
Developer Center Operational
Pricing and Usage Operational
Debugger Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Past Incidents
Dec 3, 2016

No incidents reported today.

Dec 2, 2016

No incidents reported.

Dec 1, 2016
Resolved - All services are operating normally.
Dec 1, 17:33 PST
Monitoring - The intermittent delivery delays have been resolved. The team will continue to monitor the service.
Dec 1, 17:05 PST
Investigating - We are currently seeing intermittent inbound delivery delays to a small percentage of non-US Twilio numbers. We are investigating this issue with our carrier partners.
Dec 1, 16:47 PST
Nov 30, 2016

No incidents reported.

Nov 29, 2016
Resolved - Delivery of MMS messages in US/CA has been restored and operating normally at this time.
Nov 29, 13:14 PST
Update - Our carrier partner is still actively working to resolve the issue, there is no ETA at this time.
Nov 29, 12:01 PST
Update - Our partner has identified the problem, they are actively working to resolve. We expect delivery delays via long codes for all USA and Canadian numbers.
Nov 29, 11:24 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 11:20 PST
Investigating - Delay in delivery of MMS messages: MMS messages for inbound and outbound requests are delayed. There is no impact to SMS delivery or Short code MMS delivery. This affects all operators in the US & CA.
Nov 29, 11:04 PST
Nov 28, 2016
Resolved - The message queues have cleared and the service is operating normally at this time.
Nov 28, 17:15 PST
Monitoring - We have confirmed with our carrier partners that the underlying issue is fixed, and the backlog of queued messages is beginning to be delivered. We will continue to monitor the situation and will provide another update when the queues have cleared, which is expected in approximately 40 minutes.
Nov 28, 16:32 PST
Investigating - We are currently investigating an issue with delays in delivery of SMS messages from US shortcodes to T-Mobile phone numbers. Our engineering team is currently working with our carrier partners to resolve this issue. We will post an update within two hours.
Nov 28, 14:24 PST
Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016
Resolved - Degraded SMS delivery for Alphanumeric Sender IDs in Philippines has been resolved and SMS delivery for Alphanumeric Sender IDs in Philippines is operating normally at this time.
Nov 25, 02:30 PST
Monitoring - Pre-registered alphanumeric sender ID SMS traffic in the Philippines are being delivered successfully. We will continue monitoring this issue.
Nov 25, 01:50 PST
Investigating - Outbound SMS traffic for pre-registered alphanumeric sender IDs in the Philippines is degraded. Our engineering team is currently working with our carrier partners to resolve this issue. We will post an update within two hours.
Nov 25, 01:04 PST
Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.

Nov 22, 2016

No incidents reported.

Nov 21, 2016
Resolved - All services are operating normally at this time.
Nov 21, 11:09 PST
Monitoring - We have resolved the problem and our REST API is no longer returning elevated levels of HTTP 404 errors.
Nov 21, 10:50 PST
Investigating - Our REST API is currently returning an elevated levels of HTTP 404 errors. Our engineers are investigating.
Nov 21, 10:36 PST
Nov 20, 2016

No incidents reported.

Nov 19, 2016
Resolved - All services are operating normally at this time.
Nov 19, 08:15 PST
Investigating - We are experiencing payment processing failures with our payment gateway. Customers may receive inaccurate notifications of payment failures, despite the notification accounts will not be suspended.
Nov 19, 07:53 PST