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Issues found outside of Twilio’s Network
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External carriers often notify us when they will be conducting maintenance.
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SYSTEM METRICS
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Customers are Unable to Receive Calls to Twilio Domestic Numbers in Ecuador
Update - We are continuing to observe call failures to Twilio Domestic landlines in Ecuador. We are continuing to work with our carrier partner to resolve this issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 15, 15:42 PDT
Update - We continue to observe call failures to Twilio Domestic landlines in Ecuador. We are continuing to work with our carrier partner to resolve this issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 15, 11:49 PDT
Update - We are continuing to work with our carrier partner to resolve the incident reported by customers being unable to receive calls to Twilio Domestic Numbers in Ecuador. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 10:02 PDT
Update - We are observing call failures to Twilio Domestic landlines in Ecuador . We are currently working with our carrier partner to resolve this issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Apr 15, 09:02 PDT
Investigating - Our monitoring systems have detected a potential issue with customers being Unable to Receive Calls to Twilio Domestic Numbers in Ecuador . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 15, 08:42 PDT
SMS Carrier Partner Maintenance - All Telenor Networks
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:00 PDT
Scheduled - Our SMS carrier partner is conducting an emergency maintenance from 15 April 2021 at 15:00 PDT until 15 April 2021 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from below Telenor networks

Bangladesh Grameen Phone
Montenegro Telenor(ProMonte)
Myanmar Myanmar Posts and Telecommunications (MPT)
Myanmar Telenor
Bulgaria Telenor
Hungary Telenor (PANNON)
Denmark Telenor(Sonofon)
Pakistan Telenor Pakistan
Serbia Telenor d.o.o.
Norway Lycamobile
PROGRAMMABLE MESSAGING Operational
MMS Operational
SMS Operational
SMPP Operational
Messaging Channels Operational
Notify Operational
Conversations Operational
Messaging Insights Operational
PROGRAMMABLE VOICE Operational
PSTN Operational
SIP Interface Operational
Client Web Operational
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Recording Transcriptions Operational
TwiML Operational
Voice Insights Operational
Speech Recognition Operational
ACCOUNT SECURITY Operational
Authy 2FA Operational
Verify Operational
Authy App Operational
Lookup ? Operational
AUTOPILOT Operational
ELASTIC SIP TRUNKING ? Operational
FLEX Operational
TaskRouter ? Operational
Flex Application Platform Operational
Flex Insights Operational
INTERCONNECT Operational
PHONE NUMBERS ? Operational
PROGRAMMABLE CHAT Operational
PROGRAMMABLE FAX Operational
PROGRAMMABLE VIDEO Operational
Group Rooms Operational
Peer-to-Peer Rooms Operational
Recordings Operational
Compositions Operational
Network Traversal Service ? Operational
Go Rooms Operational
PROXY Operational
SERVERLESS Operational
Studio Operational
Functions Operational
Assets Operational
TwiML Bins Operational
Sync Operational
TWILIO PLATFORM Operational
Billing Operational
Debugger & Alerts Operational
Console Operational
REST API ? Operational
Customer Support Center ? Operational
Other Operational
CARRIER NETWORK Degraded Performance
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Short Code, North America Operational
MMS Short Code, North America Operational
SMS Toll-Free, North America Operational
MMS Toll-Free Operational
SMS, Latin America Operational
SMS, APAC Under Maintenance
SMS, Europe Under Maintenance
SMS, Middle East & Africa Operational
SMS Delivery Notifications & Status Callbacks Operational
Voice, North America Operational
Voice, Latin America Degraded Performance
Voice, APAC Operational
Voice, Europe Operational
Voice, Middle East & Africa Operational
INTERNET OF THINGS Operational
Programmable Wireless Operational
Super SIM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
United Kingdom SMS Carrier Maintenance - Jersey Telecom United Kingdom Apr 18, 18:00-22:00 PDT
Jersey Telecom in the United Kingdom is conducting a Scheduled Maintenance from 18 April 2021 at 18:00 PDT until 18 April 2021 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Jersey Telecom United Kingdom.
Posted on Apr 4, 03:08 PDT
Russia SMS Carrier Maintenance - Megafon Russia Apr 19, 13:00-17:00 PDT
The Megafon network in Russia is conducting a planned maintenance from 19 April 2021 at 13:00 PDT until 19 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets.
Posted on Apr 4, 00:01 PDT
Russian Federation SMS Carrier Maintenance - Tele2 Russian Federation Apr 20, 13:00-17:00 PDT
Tele2 network in the Russian Federation is conducting a Scheduled Maintenance from 20 April 2021 at 13:00 PDT until 20 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2-Mobile Russian Federation
Posted on Apr 13, 09:35 PDT
Russia SMS Carrier Maintenance - Megafon Russia Apr 21, 13:00-17:00 PDT
The Megafon network in Russia is conducting a planned maintenance from 21 April 2021 at 13:00 PDT until 21 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets.
Posted on Apr 4, 00:02 PDT
Russian Federation SMS Carrier Maintenance - Tele2 Russian Federation Apr 21, 14:00-22:00 PDT
Tele2 network in the Russian Federation is conducting a Scheduled Maintenance from 21 April 2021 at 14:00 PDT until 21 April 2021 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2-Mobile Russian Federation.
Posted on Apr 12, 05:38 PDT
US Toll-Free SMS Carrier Partner Maintenance Apr 21, 20:00 - Apr 22, 00:00 PDT
Our SMS carrier partner in the US is conducting a planned maintenance from 21st April 2021 at 20:00 PDT until 21st April 2021 at 23:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS/MMS to and from US handsets via US toll-free numbers.
Posted on Apr 4, 01:40 PDT
SMS Carrier Maintenance - Tune Talk, Malaysia Apr 22, 09:00-10:00 PDT
Tune Talk network in the Malaysia is conducting a Scheduled Maintenance from 22 April 2021 at 09:00 PDT until 22 April 2021 at 10:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tune Talk Malaysia handsets.
Posted on Apr 5, 02:14 PDT
France SMS Carrier Maintenance - Bouygues Telecom Apr 25, 15:00-22:00 PDT
The Bouygues Telecom network in France is conducting a planned maintenance from 25 April 2021 at 15:00 PDT until 25 April 2021 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bouygues Telecom handsets.
Posted on Apr 11, 08:20 PDT
Russia SMS Carrier Maintenance - Megafon Russia Apr 28, 13:00-17:00 PDT
The Megafon network in Russia is conducting a planned maintenance from 28 April 2021 at 13:00 PDT until 28 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets.
Posted on Apr 4, 00:02 PDT
US Toll-Free SMS Carrier Partner Maintenance Apr 28, 20:00 - Apr 29, 00:00 PDT
Our SMS carrier partner in the US is conducting a planned maintenance from 28th April 2021 at 20:00 PDT until 28th April 2021 at 23:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS/MMS to and from US handsets via US Toll-free numbers.
Posted on Apr 4, 01:38 PDT
System Metrics Month Week Day
API Uptime
Fetching
API Response Time - North America
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API Response Time - Europe
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Past Incidents
Apr 15, 2021
Console Debugger, Monitor api and Alert Triggers Returning 5xxs
Resolved - Console Debugger, Monitor api and Alert Triggers Returning 5xxs
has been resolved. Console Debugger, Monitor api and Alert Triggers are all operating normally at this time.
Apr 15, 14:04 PDT
Identified - We are Still seeing Console Debugger, Monitor api and Alert Triggers Returning 5xxs for a small subset of customers. We expect to have an update for you in 1 hours or as soon as more information becomes available.
Apr 15, 13:35 PDT
Update - We are continuing to investigate this issue.
Apr 15, 13:04 PDT
Investigating - Our monitoring systems have detected a potential issue with Console Debugger, Monitor api and Alert Triggers Returning 5xxs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 15, 12:43 PDT
TwiMLBins Returning 5xxs
Resolved - Returning 5xxs has been resolved and TwiMLBins are operating normally at this time.
Apr 15, 13:55 PDT
Monitoring - TwiMLBins are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 15, 13:29 PDT
Update - We are investigating intermittent TwiMLBins returning 5xxs. We expect to provide another update in 1 hour or sooner if we have additional information.
Apr 15, 13:12 PDT
Investigating - We've become aware of a potential issue with Console TwiMLBins returning 5xxs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 15, 12:48 PDT
404 Errors When Accessing Phone Numbers in Console
Resolved - 404 Errors When Accessing Phone Numbers in Console has been resolved and Accessing Phone Numbers in Console is operating normally at this time.
Apr 15, 13:49 PDT
Monitoring - Phone numbers in the Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 15, 13:26 PDT
Update - We are investigating intermittent 404 errors with Phone numbers in the Console for a small subset of customers. We expect to provide another update in 1 hour or sooner as new information becomes available.
Apr 15, 13:17 PDT
Investigating - We've become aware of a potential issue with Twilio Console 404 Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 15, 12:56 PDT
WhatsApp Request Access Processing Delays
Resolved - WhatsApp Request Access Processing Delays has been resolved and Messaging Channels are operating normally at this time.
Apr 15, 11:29 PDT
Update - We have identified an issue with WhatsApp Request Access processing. Our engineering team is continuing to actively investigate. We will update in 2 hours, or as soon as more information is available.
Apr 15, 10:28 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 09:32 PDT
Update - We have identified an issue with WhatsApp Request Access processing. Our engineering team is actively investigating. We will update in one hour, or as soon as more information is available.
Apr 15, 09:31 PDT
Investigating - We've become aware of a potential issue with WhatsApp applications being missing in Salesforce. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 15, 09:08 PDT
Error Received when Submitting “Let us get the Number For You” Form
Resolved - Error Received when Submitting “Let us get the Number For You” Form has been resolved and the console is operating normally at this time.
Apr 15, 11:25 PDT
Update - We are continuing to investigate an issue where customers are receiving the error "We're sorry, there was a problem submitting your request" when submitting “Let us get the number for you” form. We expect to provide another update in 2 hours, or as soon as there is more information available.
Apr 15, 09:26 PDT
Update - We are continuing to investigate an issue where customers are receiving the error "We're sorry, there was a problem submitting your request" when submitting “Let us get the number for you” form. We expect to provide another update in 1 hour, or as soon as there is more information available.
Apr 15, 08:38 PDT
Update - We are investigating an issue where customers are receiving the error "We're sorry, there was a problem submitting your request" when submitting “Let us get the number for you” form . We expect to provide another update in 30 minutes, or as soon as there is more information available.
Apr 15, 08:15 PDT
Investigating - Our monitoring system has detected a potential issue with the submit number request form. Our engineering team has been alerted and is actively investigating. We will update in 2 hours with more information.
Apr 15, 07:57 PDT
Inbound Call Failures for Colombia Landline Numbers
Resolved - The issue affecting inbound calls to Twilio Colombia phone numbers has been resolved, and the service is functioning normally at this time.
Apr 15, 10:52 PDT
Monitoring - We have started seeing recovery for inbound calls to Twilio Colombia phone numbers for the last 30 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Please let me know if this is correct.
Apr 15, 09:26 PDT
Update - We are continuing to experience inbound call failures to Colombia landline numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 15, 04:59 PDT
Update - We are continuing to experience inbound call failures to Colombia landline numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 15, 00:59 PDT
Update - We are still observing inbound call failures for Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 22:59 PDT
Investigating - We are observing inbound call failures for Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 21:59 PDT
MySQL Pivot Caused 500s on Studio Event Handling
Resolved - Application errors for Calls and Messages being handled by Studio Flows have been resolved and Studio Executions via the REST API are operating normally at this time.
Apr 15, 09:34 PDT
Monitoring - From 7:36 to 7:38 PDT, customers may have experienced application errors for Calls and Messages being handled by Studio Flows, or received error responses when creating new Studio Executions via the REST API
Apr 15, 07:56 PDT
SMS Delivery Delays To Philippines Smart
Resolved - We are no longer experiencing SMS delivery delays when sending messages to when sending messages to Smart Philippines using longcodes. This incident has been resolved.
Apr 15, 08:28 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Smart Philippines using longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 07:23 PDT
Update - We are continuing to experience SMS delivery delays to Philippines Smart over long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 15, 03:23 PDT
Update - We are continuing to experience SMS delivery delays to Philippines Smart over long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 15, 01:23 PDT
Update - We are experiencing SMS delivery delays to Philippines Smart over long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 00:23 PDT
Investigating - Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 15, 00:08 PDT
SMS Content Change Towards India Networks
Resolved - We are no longer experiencing content change issue with messages sent towards India Networks. This incident has been resolved.
Apr 15, 05:23 PDT
Update - Our programmable messages have experienced content change issue with messages sent towards some India Networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 15, 04:54 PDT
Investigating - Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 15, 04:45 PDT
US SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 PDT
Scheduled - Our SMS carrier partner in the US is conducting a Scheduled Maintenance from 14 April 2021 at 23:00 PDT until 15 April 2021 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US handsets via a subset of US shortcode and US longcode.
Apr 5, 06:29 PDT
US SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 PDT
Scheduled - Our SMS carrier partner in the US is conducting a planned maintenance from 14 April 2021 at 23:00 PDT until 15 April 2021 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US handsets via a subset of US shortcode and US longcode.
Apr 5, 00:46 PDT
US Toll-Free SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:01 PDT
Scheduled - Our SMS carrier partner in the US is conducting a planned maintenance from 14th April 2021 at 20:00 PDT until 14th April 2021 at 23:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS/MMS to and from US handsets via US toll-free numbers.
Apr 4, 01:42 PDT
Apr 14, 2021
SMS Delivery Delays to Peru Claro
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Peru Claro. This incident has been resolved.
Apr 14, 19:46 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Peru Claro. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 17:49 PDT
Update - We continue to experience SMS delivery delays when sending messages to Peru Claro. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 16:52 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Peru Claro. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 15:54 PDT
SMS Delivery Delays to CTBC Network in Brazil
Resolved - We are no longer experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. This incident has been resolved.
Apr 14, 19:29 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to CTBC Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 17:32 PDT
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to CTBC Network in Brazil. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 14, 15:06 PDT
Investigating - During our monitoring period, we have discovered intermittent SMS delivery delays to CTBC Network in Brazil. We are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 14, 11:17 PDT
Monitoring - We are observing recovery in SMS delivery to CTBC Network in Brazil for the past 60 minutes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 09:17 PDT
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to CTBC Network in Brazil. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 07:17 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 06:17 PDT
SMS Delivery Delays to Claro Network in Dominican Republic
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro network in Dominican Republic. This incident has been resolved.
Apr 14, 18:53 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro network in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 17:04 PDT
Update - We are experiencing SMS delivery delays when sending messages to Claro network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 15:08 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Claro network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 14:14 PDT
SMS Delivery Delays To Indonesia Telkomsel
Resolved - We are no longer experiencing SMS delivery delays sending messages to Indonesia Telkomsel. This incident has been resolved.
Apr 14, 17:24 PDT
Monitoring - We are observing recovery in SMS delivery delays sending messages to Indonesia Telkomsel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 15:28 PDT
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays to Indonesia Telkomsel. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 14, 12:55 PDT
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays to Indonesia Telkomsel. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 10:56 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Indonesia Telkomsel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 09:56 PDT
Russia SMS Carrier Maintenance - Megafon Russia
Completed - The scheduled maintenance has been completed.
Apr 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 13:01 PDT
Scheduled - The Megafon network in Russia is conducting a planned maintenance from 14 April 2021 at 13:00 PDT until 14 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets.
Apr 4, 00:01 PDT
Packet Loss in US-WEST-2 Region Impacting Voice Traffic
Resolved - Between 6:25 AM and 6:45 AM PDT, our partner provider experienced elevated gateway packet loss, impacting connectivity to the US-WEST-2 Region. This caused minimal degradation to voice traffic and a small subset of customers saw 11205 ‘HTTP connection failure’ errors for a subset of API calls. The issue has been resolved and the service is operating normally.
Apr 14, 09:38 PDT
SMS Delivery Delays to Russia Beeline over Alphanumeric Sender ID
Resolved - We are no longer experiencing SMS delivery delays sending messages to Russia Beeline over registered Alphanumeric Sender IDs. This incident has been resolved.
Apr 14, 09:07 PDT
Monitoring - We are observing recovery on SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 07:07 PDT
Update - We are observing recovery on SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 07:05 PDT
Update - The issue causing SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs has been identified. We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 05:33 PDT
Identified - The issue causing SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 04:33 PDT
Monitoring - We are observing recovery on SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 14, 04:19 PDT
Update - We are experiencing SMS delivery delays to Russia Beeline over a subset of registered Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 14, 03:48 PDT
Investigating - Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 14, 03:37 PDT
US SMS Carrier Maintenance - Sprint US
Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 21:00 PDT
Scheduled - The Sprint network in the US is conducting a planned maintenance from 13 April 2021 at 21:00 PDT until 14 April 2021 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Sprint US handsets via US short code.
Apr 12, 03:31 PDT
Apr 13, 2021
Inbound SMS Failures to Brazilian Short Codes.
Resolved - We have fully investigated the inbound SMS delivery issue to Brazilian short codes, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Apr 13, 19:09 PDT
Investigating - Our monitoring systems have detected a potential issue with inbound SMS to Brazil short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 13, 19:01 PDT
Delayed Phone Number Billing in March for a Subset of Customers
Resolved - We have fully investigated the delayed billing of phone numbers in March issue, and it was determined that the impact was limited to a small set of customers, who will be contacted individually to address any concerns. All systems are operational.
Apr 13, 12:48 PDT
Update - We are continuing to investigate delayed billing of phone numbers in March for a subset of customers. We expect to provide another update in 2 hours.
Apr 13, 12:38 PDT
Update - We are investigating delayed billing of phone numbers in March for a subset of customers. We expect to provide another update in 60 minutes.
Apr 13, 11:37 PDT
Investigating - We've become aware of a potential issue with phone number billing in the month of March for a small subset of customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 13, 11:07 PDT
On Call Engineers are Investigating Potential Elevated API Error Rates
Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.
Apr 13, 12:00 PDT
Investigating - Our monitoring systems have detected a potential issue with elevated API error rates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 13, 11:55 PDT
SMS Delivery Failures to Nigeria Airtel Network
Resolved - We are no longer experiencing SMS delivery failures to Nigeria Airtel Network. This incident has been resolved.
Apr 13, 05:14 PDT
Monitoring - We are observing recovery on SMS delivery failures to Nigeria Airtel Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 13, 04:20 PDT
Update - We are experiencing SMS delivery failures to Nigeria Airtel Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
Apr 13, 04:01 PDT
Investigating - Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 13, 03:53 PDT
US SMS Carrier Maintenance - AT&T US
Completed - The scheduled maintenance has been completed.
Apr 13, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:01 PDT
Scheduled - The AT&T network in the US is conducting emergency maintenance from 12 April 2021 at 21:00 PDT until 13 April 2021 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS/MMS to and from AT&T US handsets when sending via US shortcodes and US longcodes.
Apr 11, 06:14 PDT
Apr 12, 2021
SMS Carrier Partner Maintenance - All Airtel Networks
Completed - The scheduled maintenance has been completed.
Apr 12, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 11:30 PDT
Scheduled - Our SMS carrier partner for SMS traffic is conducting a planned maintenance from 12 April 2021 at 11:30 PST until 12 April 2021 at 17:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to the below Airtel networks:

Nigeria
Uganda
Congo Democratic Republic
Tanzania
Niger
Zambia
Sri Lanka
Gabon
Malawi
Congo
Kenya
Chad
Rwanda
Madagascar
Apr 4, 23:42 PDT
Russia SMS Carrier Maintenance - Megafon Russia
Completed - The scheduled maintenance has been completed.
Apr 12, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 13:00 PDT
Scheduled - The Megafon network in Russia is conducting a planned maintenance from 12 April 2021 at 13:00 PDT until 12 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets.
Apr 4, 00:01 PDT
SMS delivery delays for Twilio Yemen numbers
Resolved - We are no longer experiencing SMS delivery delays sending messages to Yemen Spacetel. This incident has been resolved.
Apr 12, 16:24 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Yemen Spacetel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 12, 14:33 PDT
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Yemen Spacetel. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 12, 12:51 PDT
Update - We are experiencing SMS delivery delays when sending messages to Yemen Spacetel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 12, 12:04 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays for Twilio Yemen numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 12, 11:57 PDT
A Subset of Non-Beta Customers Unable to View Interconnect Connections in Console
Resolved - The issue with viewing Interconnect Connections in the Console has been resolved.
Apr 12, 09:51 PDT
Monitoring - The Interconnect Connections view in the Twilio Console is now operational. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 12, 09:21 PDT
Investigating - We are currently investigating an issue with a subset of non-beta customers unable to view their Interconnect connections in the Twilio Console. Traffic via Interconnect is not impacted. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Apr 12, 08:31 PDT
Unable to Create Task Router Activities in the Twilio Console
Resolved - The issue with Task Router activity creation in the Console has been resolved and Task Router is operating normally at this time.
Apr 12, 09:00 PDT
Monitoring - Task Router activity creation in the Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 12, 08:30 PDT
Investigating - We are investigating issues creating Task Router activities from the Twilio Console. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Apr 12, 08:06 PDT
US SMS Carrier Maintenance - AT&T US
Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:01 PDT
Scheduled - The AT&T network in the US is conducting emergency maintenance from 11 April 2021 at 21:00 PDT until 12 April 2021 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS/MMS to and from AT&T US handsets when sending via US shortcodes and US longcodes.
Apr 11, 06:13 PDT
Mexico SMS Carrier Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 22:00 PDT
Scheduled - The AT&T network in Mexico is conducting a Planned maintenance from 11 April 2021 at 22:00 PDT until 12 April 2021 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Apr 11, 04:40 PDT
Apr 11, 2021
United Kingdom SMS Carrier Maintenance - Jersey Telecom United Kingdom
Completed - The scheduled maintenance has been completed.
Apr 11, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 18:00 PDT
Scheduled - Jersey Telecom in the United Kingdom is conducting a Scheduled Maintenance from 11 April 2021 at 18:00 PDT until 11 April 2021 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Jersey Telecom United Kingdom.
Apr 4, 02:52 PDT
Programmable Messaging: Data returned via the messaging list endpoint is delayed for some customers
Resolved - We no longer experience delays related to the issue with Programmable Messaging on retrieving messages for some customers. The issue has been resolved.
Apr 11, 20:22 PDT
Update - We are still experiencing the issue with Programmable Messaging on retrieving messages for some customers. At this time, the data that is being returned via the messaging list endpoint is delayed. Our engineers are working to resolve the matter. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 11, 18:31 PDT
Investigating - We are experiencing an issue with Programmable Messaging on retrieving messages for some customers. At this time, the data that is being returned via the messaging list endpoint is delayed. Our engineers are working to resolve the matter. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 11, 17:32 PDT
On Call Engineers are Investigating
Resolved - Our monitoring systems have detected a potential issue with Programmable Messaging. Message functionality is not impacted, but a subset of customers that are on sms6 shard will see API delays fetching their list of messages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 11, 17:07 PDT
Kazakhstan SMS Carrier Maintenance - Tele2 Kazakhstan
Completed - The scheduled maintenance has been completed.
Apr 11, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:00 PDT
Scheduled - Tele2 network in the Kazakhstan is conducting a Scheduled Maintenance from 11 April 2021 at 12:00 PDT until 11 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Kazakhstan handsets.
Apr 11, 02:52 PDT
Kazakhstan SMS Carrier Maintenance - Altel Kazakhstan
Completed - The scheduled maintenance has been completed.
Apr 11, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:00 PDT
Scheduled - Altel network in the Kazakhstan is conducting a Scheduled Maintenance from 11 April 2021 at 12:00 PDT until 11 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Altel Kazakhstan handsets.
Apr 11, 02:16 PDT
Apr 10, 2021

No incidents reported.

Apr 9, 2021
Packet Loss Causing Dropped Calls and Call Quality Issues in Multiple Regions
Resolved - Upon further investigation, we confirmed that the elevated packet loss issue between 7:52AM and 8:46AM PT on April 9th did not impact Programmable Chat. The issue causing call drops and latencies impacting PSTN and Conference calls has been resolved.
Apr 9, 10:16 PDT
Monitoring - Voice Calls and Chat are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
Apr 9, 09:16 PDT
Update - We are continuing our investigation and have discovered Programmable Chat is affected by the packet loss issue as well. Customers may experience timeouts with chats. We are actively investigating and will provide another update within an hour or as soon as we have more information.
Apr 9, 09:09 PDT
Update - Starting at 7:52am PST, Twilio monitoring systems started detecting packet loss which caused dropped calls and call quality issues in multiple regions. We continue to actively investigate into this issue and expect to provide another update in 1 hour or as soon as we have more information.
Apr 9, 08:46 PDT
Investigating - Our monitoring systems have detected a potential issue with our Voice Product. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 9, 08:21 PDT
Apr 8, 2021
Delays in Voice Insights Call Summaries, Events and Metrics
Resolved - We are no longer observing delays in Voice Insights call summaries, events and metrics. This incident has been resolved.
Apr 8, 18:35 PDT
Update - We are addressing the issue with delays in Voice Insights call summaries, events and metrics. As mentioned previously, Call Summary records are caught up. Now, Server Events and Metrics are also caught up.
Client Events and Metrics are still delayed. We are continuing to work on getting these remaining events caught up. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 8, 17:22 PDT
Update - We are addressing the issue with delays in Voice Insights call summaries, events and metrics. As mentioned previously, Call Summary records are caught up. Events and Metrics are still delayed. We are continuing to work on getting the remaining events caught up. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 8, 13:22 PDT
Update - We are addressing the issue with delays in Voice Insights call summaries, events and metrics. Call Summary records are now caught up; Events and Metrics are still delayed. We are continuing to work on getting the remaining events caught up. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:23 PDT
Identified - We are addressing the issue with delays in Voice Insights call summaries, events and metrics. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 10:31 PDT
Investigating - Our monitoring systems have detected a potential issue with Voice Insights call summaries, events and metrics delayed. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 8, 10:19 PDT
SMS Delivery Delay to Somalia Telesom Network (637-001)
Resolved - We are no longer experiencing SMS delivery delays to Somalia Telesom Network (637-001). This incident has been resolved.
Apr 8, 17:08 PDT
Monitoring - We are observing successful SMS delivery Somalia Telesom Network (637-001) for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 15:55 PDT
Update - We are experiencing SMS delivery delays when sending messages to Somalia Telesom Network (637-001). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 15:18 PDT
Update - We are experiencing SMS delivery delays when sending messages to Somalia Telesom Network (637-001). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 14:22 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays with Somalia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 8, 14:19 PDT
SMS Delivery Failures to Israel, Orange Network (425-01)
Resolved - We are no longer experiencing SMS delivery failures to Israel, Orange Network (425-01). This incident has been resolved.
Apr 8, 12:51 PDT
Monitoring - SMS Delivery to Israel, Orange Network (425-01) is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 11:16 PDT
Update - We continue to experience delivery failures to to Israel, Orange Network (425-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 10:04 PDT
Update - We are experiencing delivery failures to to Israel, Orange Network (425-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 08:55 PDT
Investigating - Our monitoring systems have detected a potential SMS issue with Israel, Orange Network (425-01). Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 8, 08:41 PDT
SMS Delivery Failures on Nigeria Airtel
Resolved - This issue has been resolved. SMS delivery to Nigeria Airtel is operating normally at this time.
Apr 8, 09:18 PDT
Monitoring - SMS delivery to Nigeria Airtel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 07:05 PDT
Update - We are experiencing delivery failures sending to Nigeria Airtel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 8, 05:18 PDT
Update - We are experiencing delivery failures sending to Nigeria Airtel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 8, 04:16 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery to Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 8, 04:10 PDT
US SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:00 PDT
Scheduled - Our SMS carrier partner in the US is conducting a planned maintenance from 07 April 2021 at 22:00 PST until 08 April 2021 at 06:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from US handsets via US long code.
Apr 4, 19:08 PDT
US SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:01 PDT
Scheduled - Our SMS carrier partner in the US is conducting a planned maintenance from 07 April 2021 at 10:00PM PST until 08 April 2021 at 03:00AM PST. During the maintenance window, there could be intermittent delays delivering SMS to and from US handsets via US longcode.
Apr 7, 00:00 PDT
US SMS Carrier Maintenance - AT&T US
Completed - The scheduled maintenance has been completed.
Apr 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 20:01 PDT
Scheduled - The AT&T network in the US is conducting an emergency maintenance from 7 April 2021 at 20:00 PST until 8 April 2021 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets when sending via US shortcode, US longcode and US Toll-free numbers.
Apr 5, 20:35 PDT
US Toll-Free SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 20:01 PDT
Scheduled - Our SMS carrier partner in the US is conducting a planned maintenance from 07th April 2021 at 20:00 PDT until 07th April 2021 at 23:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS/MMS to and from US handsets via US toll-free numbers.
Apr 4, 01:45 PDT
SMS Carrier Partner Maintenance - USA and CA
Completed - The scheduled maintenance has been completed.
Apr 8, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 20:01 PDT
Scheduled - Our SMS carrier partner is conducting a scheduled maintenance from 07 April 2021 at 20:00 PDT until 07 April at 2021 23:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US and Canada landline and tollfree numbers
Apr 3, 06:00 PDT
Apr 7, 2021
SMS Delivery Delay to Orange Network in Congo Democratic Republic
Resolved - We are no longer experiencing SMS delivery delays when sending SMS to Orange Network in Congo Democratic Republic. This incident has been resolved.
Apr 7, 23:28 PDT
Monitoring - We are observing recovery in delivery delays when sending SMS to Orange Network in Congo Democratic Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 22:19 PDT
Update - We are addressing the SMS Delivery Delay to Orange Network in Congo Democratic Republic. We expect to provide another update in 24 hours or as soon as more information becomes available.
Apr 7, 17:48 PDT
Update - We are addressing the SMS Delivery Delay to Orange Network in Congo Democratic Republic. We expect to provide another update in 16 hours or as soon as more information becomes available.
Apr 7, 01:56 PDT
Update - We are addressing the SMS Delivery Delay to Orange Network in Congo Democratic Republic. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 6, 17:51 PDT
Update - We are addressing the SMS Delivery Delay to Orange Network in Congo Democratic Republic. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 6, 13:54 PDT
Update - We are addressing the SMS Delivery Delay to Orange Network in Congo Democratic Republic. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 11:52 PDT
Identified - We are addressing the SMS Delivery Delay to Orange Network in Congo Democratic Republic. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 6, 10:47 PDT
Update - We are observing recovery in delivery delays when sending SMS to Orange Network in Congo Democratic Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Apr 6, 05:29 PDT
Update - We are observing recovery in delivery delays when sending SMS to Orange Network in Congo Democratic Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 03:08 PDT
Update - We are observing recovery in delivery delays when sending SMS to Orange Network in Congo Democratic Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 00:54 PDT
Update - We are observing recovery in delivery delays when sending SMS to Orange Network in Congo Democratic Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 22:54 PDT
Monitoring - We are observing recovery in delivery delays when sending SMS to Orange Network in Congo Democratic Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 20:56 PDT
Update - We are still experiencing SMS delivery delays to Orange Network in Congo Democratic Republic. Our engineering team continues to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Apr 5, 13:49 PDT
Update - We are still experiencing SMS delivery delays to Orange Network in Congo Democratic Republic. Our engineering team continues to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Apr 5, 09:48 PDT
Update - We are still experiencing SMS delivery delays to Orange Network in Congo Democratic Republic. Our engineering team continues to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 07:53 PDT
Update - Our monitoring systems have detected a potential issue with SMS delivery delay to Orange Network in Congo Democratic Republic. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as we have more information.
Apr 5, 06:49 PDT
Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 5, 06:43 PDT
United Kingdom SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd) United Kingdom
Completed - The scheduled maintenance has been completed.
Apr 7, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 14:00 PDT
Scheduled - 3 (Hutchison 3G UK Ltd) network in the United Kingdom is conducting a Scheduled Maintenance from 07 April 2021 at 14:00 PDT until 07 April 2021 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to 3 (Hutchison 3G UK Ltd) United Kingdom.
Apr 4, 02:56 PDT
Russia SMS Carrier Maintenance - Megafon Russia
Completed - The scheduled maintenance has been completed.
Apr 7, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 13:01 PDT
Scheduled - The Megafon network in Russia is conducting an emergency maintenance from 07 April 2021 at 13:00 PDT until 07 April 2021 at 17:00 PDT During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets.
Apr 4, 00:00 PDT
Failures Calling Workflow-engine on Studio
Resolved - Studio was degraded for 1 minute, between 16:52 and 16:53 Pacific Time on 04/05/2021. During this period, a subset of customers experienced failures calling Workflow-engine. The issue has now been resolved.
Apr 7, 11:09 PDT
Investigating - Our monitoring systems have detected a potential issue with Studio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 7, 11:07 PDT
SMS Delivery Report Delays to US and Canada over Subset of Twilio Toll-Free Numbers
Resolved - This issue has been resolved. SMS Delivery Reports to US and Canada over a subset of Twilio Toll-Free numbers is operating normally at this time.
Apr 7, 09:24 PDT
Monitoring - We are observing recovery in delivery report delays when sending to US and Canada on a subset of Twilio Toll-Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 07:17 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS delivery to US and Canada networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 7, 06:02 PDT
500 Errors on Network Traversal Service REST API
Resolved - On April 2nd between 8:27 and 8:30 AM PST, Network Traversal Service REST API returned several thousands 500 errors. During the impact window, the customers using NTS API to create TURN credentials may have experienced an elevated number of errors. Retrying the operation would eventually succeed. The issue has now been resolved.
Apr 7, 09:01 PDT
Investigating - Our monitoring systems have detected a potential issue with our Programmable Video product. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 7, 08:39 PDT
Call Failures and Degraded Call Quality on Various Voice Products
Resolved - The issue has been resolved. PSTN, SIP Trunking, Conference, Client, and Flex are now operating normally at this time.
Apr 7, 08:11 PDT
Monitoring - PSTN, SIP Trunking, Conference, Client, and Flex are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 7, 07:32 PDT
Identified - We are addressing an issue with various of our voice products including, PSTN, SIP Trunking, Conference, Client, and Flex. This issue caused call failures and degraded call quality. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 06:51 PDT
Update - We are addressing an issue with various of our voice products including, PSTN, SIP Trunking, Conference, Client, and Flex. This issue caused call failures and degraded call quality. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 06:24 PDT
Investigating - Our monitoring systems have detected a potential issue with our various of our Voice Products. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 7, 06:08 PDT
SMS Delivery Failures on Turkey Turkcell
Resolved - This issue has been resolved and SMS delivery to Turkey Turkcell is operating normally at this time.
Apr 7, 07:52 PDT
Monitoring - We are observing successful SMS delivery to Turkey Turkcell. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 05:51 PDT
Identified - We are experiencing delivery failures sending to Turkey Turkcell. Our engineers are working with our carrier partner to address the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 04:50 PDT
Update - We are experiencing delivery failures sending to Turkey Turkcell. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 7, 02:48 PDT
Investigating - We are experiencing delivery failures sending to Turkey Turkcell. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 7, 01:49 PDT
US SMS Carrier Maintenance - AT&T US
Completed - The scheduled maintenance has been completed.
Apr 7, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 20:00 PDT
Scheduled - The AT&T network in the US is conducting an emergency maintenance from 6 April 2021 at 20:00 PST until 7 April 2021 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets when sending via US shortcode, US longcode and US Toll-free numbers.
Apr 5, 20:33 PDT
Apr 6, 2021
Russian Federation SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Apr 6, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 13:00 PDT
Scheduled - The Tele2 network in Russian Federation is conducting a Planned maintenance from 06 April 2021 at 13:00 PDT until 06 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russian Federation handsets.
Mar 28, 05:30 PDT
France SMS Carrier Maintenance - Legos
Completed - The scheduled maintenance has been completed.
Apr 6, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 13:30 PDT
Scheduled - The Legos network in France is conducting a planned maintenance from 06 April 2021 at 13:30 PDT until 06 April 2021 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Legos network handsets.
Mar 28, 18:22 PDT
On Call Engineers are Investigating Intermittent Failed Calls to Twilio Sweden Numbers
Resolved - We have fully investigated this issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Apr 6, 08:05 PDT
Update - We are continuing to investigate this issue.
Apr 6, 06:50 PDT
Investigating - We've become aware of a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 6, 06:46 PDT
Subset of Twilio Australian Numbers Unable to Receive Inbound SMS
Resolved - We are observing successful inbound delivery to the subset of Australian Twilio numbers. This incident has been resolved.
Apr 6, 07:33 PDT
Monitoring - We are observing successful inbound delivery to the subset of Australian Twilio numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Apr 6, 06:59 PDT
Investigating - Our monitoring systems have detected a potential issue SMS issue in Australia . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 6, 06:32 PDT
SMS Delivery Report Delays to GrameenPhone Bangladesh
Resolved - We are no longer experiencing delivery report delays to GrameenPhone Bangladesh. This incident has been resolved.
Apr 6, 07:09 PDT
Monitoring - We are observing recovery in delivery report delays to GrameenPhone Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Apr 6, 06:42 PDT
Update - We are still experiencing delays in receiving message delivery reports when sending to GrameenPhone Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Apr 6, 06:04 PDT
Update - We are still experiencing delays in receiving message delivery reports when sending to GrameenPhone Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 6, 02:03 PDT
Update - We are still experiencing delays in receiving message delivery reports when sending to GrameenPhone Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 00:02 PDT
Investigating - We are experiencing delays in receiving message delivery reports when sending to GrameenPhone Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 5, 23:02 PDT
On Call Engineers are Investigating
Resolved - We have fully investigated the Programmable SMS issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns.
Apr 6, 03:15 PDT
Investigating - Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 6, 03:04 PDT
Mexico SMS Carrier Maintenance - Telcel
Completed - The scheduled maintenance has been completed.
Apr 6, 01:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:45 PDT
Scheduled - The Telcel network in Mexico is conducting a Planned maintenance from 05 April 2021 at 22:45 PDT until 06 April 2021 at 01:15 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets.
Mar 27, 03:20 PDT
Apr 5, 2021
Russian Federation SMS Carrier Maintenance - Beeline Russian Federation
Completed - The scheduled maintenance has been completed.
Apr 5, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 14:00 PDT
Scheduled - Beeline network in the Russian Federation is conducting a Scheduled Maintenance from 05 April 2021 at 14:00 PDT until 05 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline-Mobile Russian Federation.
Apr 4, 01:14 PDT
Russian Federation SMS Carrier Maintenance - Tele2 Russian Federation
Completed - The scheduled maintenance has been completed.
Apr 5, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 13:00 PDT
Scheduled - Tele2 network in the Russian Federation is conducting a Scheduled Maintenance from 05 April 2021 at 13:00 PDT until 05 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2-Mobile Russian Federation.
Apr 4, 00:48 PDT
Russia SMS Carrier Maintenance - Megafon Russia
Completed - The scheduled maintenance has been completed.
Apr 5, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 13:00 PDT
Scheduled - The Megafon network in Russia is conducting an emergency maintenance from 05 April 2021 at 13:00 PDT until 05 April 2021 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Megafon Russia handsets.
Apr 3, 23:58 PDT
Russian Federation SMS Carrier Maintenance - MOTIV Telecom Russian Federation
Completed - The scheduled maintenance has been completed.
Apr 5, 16:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 14:00 PDT
Scheduled - MOTIV Telecom in the Russian Federation is conducting a Scheduled Maintenance from 05 April 2021 at 14:00 PDT until 05 April 2021 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MOTIV Telecom Russian Federation.
Apr 3, 06:41 PDT
SMS Delivery Delay to Netone Zimbabwe
Resolved - We are no longer experiencing SMS delivery delays to Netone Zimbabwe. This incident has been resolved.
Apr 5, 14:33 PDT
Monitoring - We are observing recovery in delivery delays when sending messages to Netone Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 13:23 PDT
Update - We are continuing to experience SMS delivery delays when sending messages to Netone Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 12:06 PDT
Update - Our monitoring systems have detected a potential issue with SMS delivery delay to Netone Zimbabwe. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as we have more information.
Apr 5, 10:58 PDT
Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 5, 10:48 PDT
Service Interruption for Inbound Calls on Flex Platform
Resolved - The service interruption for inbound calls has been resolved and Flex is operating normally at this time.
Apr 5, 12:11 PDT
Update - Flex platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 5, 11:35 PDT
Monitoring - Flex platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Apr 5, 11:04 PDT
Update - We are seeing service interruption for inbound calls on the on the Flex platform. We will provide another update in 30 minutes.
Apr 5, 10:46 PDT
Investigating - Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 5, 10:28 PDT
5xx Errors using TaskRouter Postflight API
Resolved - TaskRouter Postflight API was degraded for 1 minute between 08:15 and 08:16 Pacific Time on 04/05/2021. During this period, A small subset of customers saw 5xx errors when using the TaskRouter Postflight API. If customers have retries in their code there would be no impact. Otherwise, customers would have been unable to see statistics during the incident timeframe. The issue has now been resolved.
Apr 5, 11:20 PDT
SMS Delivery Failures to United Arab Emirates Etisalat and Du Network
Resolved - We are no longer experiencing SMS delivery failures to United Arab Emirates Etisalat and Du network. This incident has been resolved.
Apr 5, 05:20 PDT
Monitoring - We are observing successful SMS delivery to United Arab Emirates Etisalat and Du network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 03:39 PDT
Update - We are continuing to experience SMS delivery failures sending to United Arab Emirates Etisalat and Du network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 5, 02:12 PDT
Investigating - We are experiencing SMS delivery failures sending to United Arab Emirates Etisalat and Du network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 5, 01:10 PDT
Apr 4, 2021
T-Mobile SIM Updates
Completed - The scheduled maintenance has been completed.
Apr 4, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 01:02 PDT
Scheduled - You may experience delays in making changes to SIMs that are managed in partnership with T-Mobile USA between 4 April 2021 at 01:00 PST and 4 April 2021 at 03:00 PST.
Mar 29, 09:17 PDT
Apr 3, 2021
SMS Delivery Receipt Delays to Canada - Bell Mobility and Bell Aliant
Resolved - We are no longer experiencing delivery report delays for SMS messages sent to recipients on the Bell Mobility and Bell Aliant networks in Canada. This incident has been resolved.
Apr 3, 16:24 PDT
Monitoring - We are observing recovery in delivery report delays for SMS messages sent to recipients on the Bell Mobility and Bell Aliant networks in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 15:57 PDT
Update - We are experiencing delays in receiving message delivery reports for SMS messages sent to recipients on the Bell Mobility and Bell Aliant networks in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Apr 3, 15:14 PDT
Update - We are experiencing delays in receiving message delivery reports for SMS messages sent to recipients on the Bell Mobility and Bell Aliant networks in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 13:14 PDT
Update - We are experiencing delays in receiving message delivery reports for SMS messages sent to recipients on the Bell Mobility and Bell Aliant networks in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 3, 12:14 PDT
Investigating - Our monitoring systems have detected a potential issue with delayed delivery receipts for SMS messages sent to the Bell Mobility network in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 3, 11:57 PDT
MMS Delivery Delays to AT&T US(311-180)
Resolved - We are no longer experiencing MMS delivery delays to recipients on AT&T US. This incident has been resolved.
Apr 3, 13:18 PDT
Monitoring - We are observing recovery in MMS delivery delays when sending messages to recipients on AT&T US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 11:43 PDT
Update - We are experiencing MMS delivery delays when sending messages to recipients on AT&T US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 3, 09:43 PDT
Investigating - We are experiencing MMS delivery delays when sending messages to recipients on AT&T US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 3, 08:43 PDT
Apr 2, 2021
SMS Delivery Delay to Telesom Somalia
Resolved - We are no longer experiencing SMS delivery failures to SMS Delivery Delay to Telesom Somalia. This incident has been resolved.
Apr 2, 17:56 PDT
Monitoring - We are observing improvements in stability with SMS delivery to Telesom Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 15:49 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Telesom Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 2, 14:30 PDT
Monitoring - We are observing improvements to the SMS delivery delays to Telesom Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 2, 13:53 PDT
Update - Our engineering team has been alerted and is actively investigating. We will provide further updates in 1 hour or as soon as we have more information
Apr 2, 12:53 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS delivery delay to Telesom Somalia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 2, 12:50 PDT
Packet Loss in US-WEST-2 Region Impacting Traffic
Resolved - Between 4:19 PM and 4:47 PDT, our partner provider experienced elevated gateway packet loss, impacting connectivity between multiple locations and the US-WEST-2 Region. This caused minimal degradation and a small subset of customers saw 500 errors for a subset of API calls. The issue has been resolved and the service is operating normally.”
Apr 2, 16:19 PDT
Apr 1, 2021
SMS Delivery Delays to Egypt Etisalat Network
Resolved - We are no longer experiencing delivery delays when sending messages to Egypt Etisalat. This incident has been resolved.
Apr 1, 23:49 PDT
Monitoring - We are observing recovery in delivery delays when sending messages to Egypt Etisalat. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 23:05 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Egypt Etisalat. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 22:16 PDT
Packet Loss For Inbound Voice Calls In Mexico
Resolved - The issue affecting packet loss for inbound voice calls in Mexico has been resolved, and the service is functioning normally at this time.
Apr 1, 20:10 PDT
Monitoring - We have started seeing improvement and decrease of packet loss for inbound voice calls in Mexico. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 19:18 PDT
Investigating - We are experiencing packet loss for inbound voice calls in Mexico. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 18:36 PDT
SMS Delivery Delays to Canada - Bell Mobility via Short Code
Resolved - We are no longer experiencing delivery report delays when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. This incident has been resolved.
Apr 1, 20:03 PDT
Monitoring - We are observing recovery in delivery report delays when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 18:57 PDT
Update - We are experiencing delays in receiving message delivery reports when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 17:04 PDT
Update - We are experiencing delays in receiving message delivery reports when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 15:12 PDT
Update - We are experiencing delays in receiving message delivery reports when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 15:08 PDT
Update - We are experiencing SMS delivery delays when sending messages to Canada - Bell Mobility using Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 14:23 PDT
Investigating - Our monitoring systems have detected delays with SMS delivery via short codes to Canada - Bell Mobility. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 1, 14:19 PDT
Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom
Resolved - We are no longer experiencing SMS Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. This incident has been resolved.
Apr 1, 20:02 PDT
Monitoring - We are observing recovery in Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 19:10 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 17:09 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 15:17 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 13:03 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 11:02 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 10:03 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 09:01 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 08:03 PDT
Update - We continue to experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 07:05 PDT
Investigating - We are experiencing Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 06:06 PDT
SMS Delivery Delays to United States Cellular Corp Using Toll Free numbers
Resolved - We are no longer experiencing SMS delivery delays to United States Cellular Corp (311-220) using Toll Free numbers. This incident has been resolved.
Apr 1, 16:06 PDT
Monitoring - We are observing recovery in SMS delivery delays for Toll-Free SMS sent to United States Cellular Corp in the US.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 14:08 PDT
Update - We are experiencing SMS delivery delays for Toll-Free SMS sent to United States Cellular Corp (311-220) in the US. We are working with our carrier partners to resolve the issue. We expect to provide an update in 1 hours or as soon as more information becomes available.
Apr 1, 13:24 PDT
Update - We are experiencing SMS delivery delays for Toll-Free SMS sent to United States Cellular Corp (311-220) in the US. We are working with our carrier partners to resolve the issue. We expect to provide an update in 1 hours or as soon as more information becomes available.
Apr 1, 12:05 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to United States Cellular Corp (311-220) using Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 12:02 PDT
Kazakhstan SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Apr 1, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 13:00 PDT
Scheduled - The Tele2 network in Kazakhstan is conducting a Planned maintenance from 01 April 2021 at 13:00 PDT until 01 April 2021 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Kazakhstan handsets.
Mar 31, 10:25 PDT
Kazakhstan SMS Carrier Maintenance - Altel
Completed - The scheduled maintenance has been completed.
Apr 1, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 13:00 PDT
Scheduled - The Altel network in Kazakhstan is conducting a Planned maintenance from 01 April 2021 at 13:00 PDT until 01 April 2021 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Altel Kazakhstan handsets.
Mar 31, 10:20 PDT
SMS Delivery Delays over Canada Bell Mobility Network
Resolved - We are no longer experiencing SMS delivery delays to Canada Bell Mobility Network. This incident has been resolved.
Apr 1, 15:34 PDT
Update - We are observing successful SMS delivery to Canada Bell Mobility Network(302-610). We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 13:16 PDT
Monitoring - We are observing successful SMS delivery to Canada Bell Mobility Network(302-610). We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 11:05 PDT
Update - We are experiencing SMS delivery delays when sending messages to Canada Bell Mobility Network(302-610). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 10:56 PDT
Update - We are experiencing SMS delivery delays when sending messages to Canada Bell Mobility Network(302-610). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 09:57 PDT
Update - We are experiencing SMS delivery delays when sending messages to Canada Bell Mobility Network(302-610). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Apr 1, 08:55 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS delivery to the Bell Mobility network in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Apr 1, 08:47 PDT
SMS Delivery Failures to Rogers (302-720) and Fido (302-370) Canada Networks Using Toll Free Numbers
Resolved - We are no longer experiencing SMS delivery failures to Rogers (302-720) and Fido (302-370) Canada Networks Using Toll Free Numbers. This incident has been resolved.
Apr 1, 12:38 PDT
Monitoring - We are observing successful SMS delivery to Rogers (302-720) and Fido (302-370) Canada Networks Using Toll Free Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Apr 1, 10:42 PDT
Update - We are experiencing delivery failures sending to Rogers (302-720) and Fido (302-370) Canada Networks Using Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
Apr 1, 10:29 PDT
Investigating - We are experiencing delivery failures sending to Rogers (302-720) and Fido (302-370) Canada Networks Using Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
Apr 1, 09:24 PDT
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