Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Update - We are still experiencing SMS delivery failures to Evatis network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Feb 25, 2024 - 12:11 PST
      Update - We are still experiencing SMS delivery failures to Evatis network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 25, 2024 - 08:29 PST
      Update - We are experiencing SMS delivery failures to Evatis Network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 25, 2024 - 06:31 PST
      Update - We are continuing to investigate this issue.
      Feb 25, 2024 - 05:34 PST
      Investigating - We are experiencing SMS delivery failures to Evatis Network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 25, 2024 - 05:31 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 05, 2024 - 12:00 PST
      Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 05 February 2024 at 12:00 PST until 28 February 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



      Note, the maintenance will be carried out on each of the following dates and times:



      05 February 2024 at 12:00 PST until 05 February 2024 at 16:00 PST


      07 February 2024 at 12:00 PST until 07 February 2024 at 16:00 PST


      12 February 2024 at 12:00 PST until 12 February 2024 at 16:00 PST


      14 February 2024 at 12:00 PST until 14 February 2024 at 16:00 PST


      19 February 2024 at 12:00 PST until 19 February 2024 at 16:00 PST


      21 February 2024 at 12:00 PST until 21 February 2024 at 16:00 PST


      26 February 2024 at 12:00 PST until 26 February 2024 at 16:00 PST


      28 February 2024 at 12:00 PST until 28 February 2024 at 16:00 PST


      Feb 5, 2024 12:00 - Feb 28, 2024 16:00 PST
      PROGRAMMABLE MESSAGING Degraded Performance
      MMS Operational
      SMS Degraded Performance
      SMPP Operational
      Messaging Channels Operational
      Notify Operational
      Conversations Operational
      Messaging Insights Operational
      Messaging Services Operational
      Content API Operational
      PROGRAMMABLE VOICE Operational
      PSTN Operational
      SIP Interface Operational
      Client Web Operational
      Client Mobile ? Operational
      Conference ? Operational
      Recording ? Operational
      Queue ? Operational
      Text-to-Speech ? Operational
      Recording Transcriptions Operational
      TwiML Operational
      Voice Insights Operational
      Speech Recognition Operational
      Intelligence Operational
      Pay Operational
      Media Streams Operational
      Dialogflow Operational
      ACCOUNT SECURITY Operational
      Authy 2FA Operational
      Verify ? Operational
      Authy App Operational
      Lookup ? Operational
      ELASTIC SIP TRUNKING Operational
      Origination ? Operational
      Termination Operational
      FLEX Operational
      TaskRouter ? Operational
      Flex Application Platform Operational
      Flex Insights Operational
      Flex Agent Desktop Operational
      Flex Queue Stats Operational
      Flex Teams View Operational
      Flex Admin Console Operational
      Flex Routing Operational
      Flex Conversations Operational
      Flex Programmable Chat Operational
      Flex Programmable Voice Operational
      Proxy Operational
      Flex Plugins Operational
      Flex Billing Operational
      INTERCONNECT Operational
      PHONE NUMBERS ? Operational
      PROGRAMMABLE CHAT Operational
      PROGRAMMABLE VIDEO Operational
      Group Rooms Operational
      Peer-to-Peer Rooms Operational
      Recordings Operational
      Compositions Operational
      Network Traversal Service ? Operational
      Go Rooms Operational
      PROXY Operational
      SERVERLESS Operational
      Studio Operational
      Functions Operational
      Assets Operational
      TwiML Bins Operational
      Sync Operational
      DEVELOPER TOOLS Operational
      Console Operational
      Event Streams Operational
      Debugger & Alarms Operational
      Documentation Operational
      REST API Operational
      Bulk Export Operational
      TWILIO PLATFORM Operational
      Billing Operational
      Customer Support Center ? Operational
      Other Operational
      Account Insights Operational
      Trust Hub Operational
      Organization Operational
      CARRIER NETWORK Degraded Performance
      SMS Long Code, North America Operational
      MMS Long Code, North America Operational
      SMS Short Code, North America Operational
      MMS Short Code, North America Operational
      SMS Toll-Free, North America Operational
      MMS Toll-Free, North America Operational
      Voice, North America Operational
      Voice, Latin America Operational
      SMS, Latin America Operational
      Voice, APAC Operational
      SMS, APAC Operational
      MMS, APAC Operational
      Voice, Europe Operational
      SMS, Europe Operational
      Voice, Middle East & Africa Operational
      SMS, Middle East & Africa Degraded Performance
      Verify Silent Network Auth Operational
      Lookup Identity Match Operational
      Lookup Line Type Intelligence [Legacy API] Operational
      Lookup Line Type Intelligence [Twilio API] Operational
      Lookup SIM Swap Operational
      Legacy Identity MatchAndAttributes Operational
      FRONTLINE Operational
      INTERNET OF THINGS Operational
      Programmable Wireless Operational
      Super SIM Operational
      Wireless Insights Operational
      Operational
      Degraded Performance
      Partial Outage
      Major Outage
      Maintenance
      Scheduled Maintenance
      US SMS Carrier Maintenance - AT&T Feb 25, 2024 19:00 - Mar 1, 2024 04:00 PST
      The AT&T network in the US is conducting a series of planned maintenance from 25 February 2024 at 19:00 PST until 01 March 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.



      Note, the maintenance will be carried out on each of the following dates and times:



      25 February 2024 at 19:00 PST until 26 February 2024 at 04:00 PST

      26 February 2024 at 19:00 PST until 27 February 2024 at 04:00 PST

      27 February 2024 at 19:00 PST until 28 February 2024 at 04:00 PST

      28 February 2024 at 19:00 PST until 29 February 2024 at 04:00 PST

      29 February 2024 at 19:00 PST until 01 March 2024 at 04:00 PST

      Posted on Feb 24, 2024 - 01:32 PST
      Canada SMS Carrier Partner Maintenance Feb 25, 2024 21:00 - Feb 26, 2024 00:00 PST
      Our SMS carrier partner in Canada is conducting a planned maintenance from 25 February 2024 at 21:00 PST until 26 February 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Canada handsets.
      Posted on Feb 23, 2024 - 16:11 PST
      United States SMS Carrier Partner Maintenance - AT&T Feb 25, 2024 22:00 - Feb 26, 2024 01:00 PST
      Our SMS carrier partner in the United States is conducting a planned maintenance from 25 February 2024 at 22:00 PST until 26 February 2024 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Network in the United States handsets via United States short codes.
      Posted on Feb 22, 2024 - 18:43 PST
      The XL Axiata network in Indonesia is conducting a planned maintenance from 26 February 2024 at 10:00 PST until 26 February 2024 at 11:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
      Posted on Feb 23, 2024 - 04:16 PST
      The MegaFon/Yota network in Russia is conducting a planned maintenance from 26 February 2024 at 12:00 PST until 26 February 2024 at 4:00 PDT/PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon/Yota Russia handsets.
      Posted on Feb 21, 2024 - 15:55 PST
      The T-Mobile (Crnogorski Telekom) network in Montenegro is conducting a planned maintenance from 26 February 2024 at 15:00 PST until 26 February 2024 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to T-Mobile (Crnogorski Telekom) Montenegro handsets.
      Posted on Feb 19, 2024 - 04:01 PST
      The ClearSky Inteliquent (Onvoy) network in the United States is conducting a planned maintenance from 27 February 2024 at 05:00 PST until 27 February 2024 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from ClearSky Inteliquent (Onvoy) US handsets.
      Posted on Feb 22, 2024 - 19:01 PST
      Our Voice carrier partner in Czech Republic is conducting a planned maintenance from 27 February 2024 at 13:00 PST until 27 February 2024 at 21:00 PST. During the maintenance window, there could be call failures to and from a subset of Czech Republic phone numbers.
      Posted on Jan 19, 2024 - 06:18 PST
      A subset of small US networks in the US is conducting a planned maintenance from 27 February 2024 at 22:00 PST until 27 February 2024 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers.
      Posted on Feb 23, 2024 - 18:09 PST
      Our carrier partner Three UK is conducting a planned maintenance from 28 February 2024 at 21:30 PST until 28 February 2024 at 23:30 PST. During the maintenance window, there could be intermittent API request failures for Three UK customers.


      Impacted Products:

      Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

      Posted on Feb 22, 2024 - 15:39 PST
      Our carrier partner H3G Austria is conducting a planned maintenance from 28 February 2024 at 21:30 PST until 28 February 2024 at 23:30 PST. During the maintenance window, there could be intermittent API request failures for H3G Austria customers.


      Impacted Products:

      Verify Silent Network Auth, Lookup SIM Swap

      Posted on Feb 22, 2024 - 15:40 PST
      Our carrier partner Wind Tre (3) Italy is conducting a planned maintenance from 28 February 2024 at 21:30 PST until 28 February 2024 at 23:30 PST. During the maintenance window, there could be intermittent API request failures for Wind Tre (3) Italy customers.


      Impacted Products:

      Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

      Posted on Feb 22, 2024 - 15:41 PST
      The Airtel network in Asia and Africa is conducting a planned maintenance from 29 February 2024 at 10:29 PST until 29 February 2024 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Airtel in Asia and Africa handsets.
      Posted on Feb 23, 2024 - 06:04 PST
      UK SMS Carrier Maintenance - Stour Marine Feb 29, 2024 14:00-17:00 PST
      The Stour Marine network in the UK is conducting a planned maintenance from 29 February 2024 at 14:00 PST until 29 February 2024 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Stour Marine UK handsets.
      Posted on Feb 21, 2024 - 14:32 PST
      The Flex Insights Historical Reporting dashboards visualisation partner in the US is conducting a planned maintenance on Saturday, March 2nd, 2024, at 1:00 AM Pacific Standard Time. The maintenance window is planned to take up to 2 hours. During the maintenance window Flex Insights Historical Reporting access will be unavailable.
      Posted on Feb 20, 2024 - 01:09 PST
      Our carrier partner KPN is conducting a planned maintenance from 09 March 2024 at 13:00 PST until 09 March 2024 at 17:00 PST. During the maintenance window, there could be intermittent API request failures for KPN customers.



      Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes.

      Posted on Feb 13, 2024 - 06:55 PST
      Our Voice carrier partner in France and Germany is conducting a planned maintenance from 12 March 2024 at 14:00 PST until 12 March 2024 at 20:00 PST. During the maintenance window, there could be intermittent call disconnects and call failures for calls from and to Twilio France and Germany phone numbers.
      Posted on Feb 21, 2024 - 07:47 PST
      US SMS Carrier Maintenance - AT&T Mar 13, 2024 21:00 - Mar 14, 2024 05:00 PDT
      The AT&T network in the US is conducting a planned maintenance from 13 March 2024 21:00 PDT until 14 March 2024 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.
      Posted on Feb 22, 2024 - 08:43 PST
      US SMS Carrier Maintenance - AT&T Mar 18, 2024 19:00 - Mar 19, 2024 04:00 PDT
      The AT&T network in the US is conducting a planned maintenance from 18 March 2024 19:00 PDT until 19 March 2024 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.
      Posted on Feb 22, 2024 - 08:45 PST
      API Response Time - North America
      Fetching
      API Response Time - Europe
      Fetching
      Past Incidents
      Feb 25, 2024
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Safaricom network in Kenya. This incident has been resolved.
      Feb 25, 10:19 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Safaricom network in Kenya. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 25, 08:25 PST
      Update - We are experiencing SMS delivery delays when sending messages to Safaricom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 25, 06:45 PST
      Update - We are continuing to investigate this issue.
      Feb 25, 05:48 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Safaricom Network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 25, 05:45 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Irancell network in Iran. This incident has been resolved.
      Feb 25, 08:22 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Irancell network in Iran. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 25, 06:26 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to MTN Irancell Network in Iran. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 25, 05:24 PST
      Feb 24, 2024
      Completed - The scheduled maintenance has been completed.
      Feb 24, 13:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 24, 13:00 PST
      Scheduled - Our SMS carrier partner in New Zealand is conducting a planned maintenance from 24 February 2024 at 13:00 PST until 24 February 2024 at 13:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from a subset of New Zealand handsets.
      Feb 8, 06:46 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mitto Network in Afghanistan. This incident has been resolved.
      Feb 24, 10:26 PST
      Update - We keep observing recovery in SMS delivery delays when sending messages to Mitto Network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 24, 08:35 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mitto Network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.
      Feb 24, 08:02 PST
      Update - We keep experiencing SMS delivery delays when sending messages to Mitto Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 24, 06:56 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Mitto Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 24, 06:01 PST
      Completed - The scheduled maintenance has been completed.
      Feb 24, 09:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 24, 08:00 PST
      Scheduled - The Globe network in Philippines is conducting an emergency maintenance from 24 February 2024 at 08:00 PST until 24 February 2024 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Globe Philippines handsets.
      Feb 23, 02:48 PST
      Resolved - We are no longer experiencing SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. This incident has been resolved.
      Feb 24, 00:48 PST
      Monitoring - We are observing recovery in SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 22:58 PST
      Update - We are still experiencing SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 23, 22:03 PST
      Update - We are still experiencing SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 20:15 PST
      Identified - We are still experiencing SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 23, 19:29 PST
      Monitoring - We are observing recovery in SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 17:30 PST
      Update - We are still experiencing SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 23, 15:45 PST
      Update - We continue to experience SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 13:48 PST
      Investigating - We are experiencing SMS delivery receipts delay to CTBC Cellular and Surf Telecom networks in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
      Feb 23, 12:48 PST
      Feb 23, 2024
      Resolved - We are no longer experiencing SMS delivery delay to Entel Network in Peru. This incident has been resolved.
      Feb 23, 21:31 PST
      Monitoring - We are observing recovery in SMS delivery delay to Entel Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 19:43 PST
      Update - We continue to investigate SMS delivery delay to Entel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.
      Feb 23, 18:28 PST
      Investigating - We are experiencing SMS delivery delay to Entel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
      Feb 23, 17:38 PST
      Resolved - We are no longer experiencing SMS delivery delay to Telefonica Network in Colombia. This incident has been resolved.
      Feb 23, 19:34 PST
      Monitoring - We are observing recovery in SMS delivery delay to Telefonica Network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 17:35 PST
      Investigating - We are experiencing SMS delivery delay to Telefonica Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
      Feb 23, 16:42 PST
      Resolved - The issue with inbound messages not displaying the Messaging Service SID has been resolved, and the messaging service is now operating normally.
      Feb 23, 19:05 PST
      Monitoring - Inbound messages are now properly showing the Messaging Service SID. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 23, 18:43 PST
      Update - Inbound messages stopped showing Messaging Service SID. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as more information becomes available.
      Feb 23, 17:52 PST
      Investigating - Our monitoring systems have detected a potential issue, inbound messages stopped showing Messaging Service SID. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 23, 17:40 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in the US from a subset of Twilio short codes and toll free numbers. This incident has been resolved.
      Feb 23, 13:55 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to to AT&T Network in the US from Twilio short codes and toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 12:02 PST
      Update - We continue to experience delayed SMS delivery to AT&T Network in the United States from a subset of Twilio short codes and toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 10:36 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to AT&T Network in the US from a subset of Twilio short codes and toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 23, 09:35 PST
      Resolved - We experienced SMS delivery delays to T-Mobile in the US for 1 hour between 09:00 and 10:00 Pacific Time on 02/23/2023. The issue has now been resolved.
      Feb 23, 13:22 PST
      Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with SMS delivery delays to T-Mobile in the US. We will follow up and provide customer impact details within 2 hours.
      Feb 23, 12:38 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange network in Cameroon. This incident has been resolved.
      Feb 23, 11:59 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 23, 10:10 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Feb 23, 06:42 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 22, 22:42 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 22, 18:44 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 16:45 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 22, 15:45 PST
      Completed - The scheduled maintenance has been completed.
      Feb 23, 04:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 22, 19:00 PST
      Scheduled - The AT&T network in the US is conducting a planned maintenance from 22 February 2024 19:00 PST until 23 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.
      Feb 15, 23:13 PST
      Completed - The scheduled maintenance has been completed.
      Feb 23, 04:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 22, 22:01 PST
      Scheduled - The T-Mobile network in the US is conducting a planned maintenance from 22 February 2024 at 22:00 PST until 23 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets.
      Feb 22, 08:35 PST
      Completed - The scheduled maintenance has been completed.
      Feb 23, 04:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 20:01 PST
      Scheduled - Our SMS and MMS carrier partner in US, Canada and Puerto Rico is conducting a series of planned maintenances from 20 February 2024 at 20:00 PST until 23 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US, Canada and Puerto Rico long codes.



      Note, the maintenance will be carried out on each of the following dates and times:



      20 February 2024 at 20:00 PST until 21 February 2024 at 04:00 PST


      21 February 2024 at 20:00 PST until 22 February 2024 at 04:00 PST


      22 February 2024 at 20:00 PST until 23 February 2024 at 04:00 PST


      Feb 9, 23:09 PST
      Completed - The scheduled maintenance has been completed.
      Feb 23, 00:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 22, 22:00 PST
      Scheduled - Our SMS carrier partner in Mexico is conducting a planned maintenance from 22 February 2024 at 22:00 PST until 23 February 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets.
      Feb 21, 00:21 PST
      Feb 22, 2024
      Resolved - We are no longer experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. This incident has been resolved.
      Feb 22, 21:23 PST
      Monitoring - We are observing recovery in SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 19:26 PST
      Update - We continue experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours as soon as more information becomes available.
      Feb 22, 15:36 PST
      Update - We are still experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours as soon as more information becomes available.
      Feb 22, 13:36 PST
      Investigating - We are experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour as soon as more information becomes available.
      Feb 22, 12:37 PST
      Resolved - We are no longer experiencing SMS delivery failures to Telefonica Network in Mexico. This incident has been resolved.
      Feb 22, 20:51 PST
      Monitoring - We are observing successful SMS delivery to Telefonica Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 19:00 PST
      Update - We no longer experience SMS delivery failures, but we're now seeing SMS delivery delays when sending to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Feb 22, 16:02 PST
      Update - We continue to experience SMS delivery failures sending to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 22, 12:02 PST
      Update - We continue to experience SMS delivery failures sending to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 10:08 PST
      Investigating - We are experiencing SMS delivery failures sending to Telefonica Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 22, 09:01 PST
      Completed - The scheduled maintenance has been completed.
      Feb 22, 19:50 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 22, 15:20 PST
      Scheduled - Our carrier partner Vodafone UK is conducting a planned maintenance from 22 February 2024 at 15:20 PST until 22 February 2024 at 20:00 PST. During the maintenance window, there could be intermittent API request failures for Vodafone UK customers.

      Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

      Feb 15, 08:15 PST
      Resolved - We are no longer experiencing delivery delays for SMS, MMS and Verify API messaging to and from AT&T end user subscribers. This incident has been resolved.
      Feb 22, 16:40 PST
      Update - We are still observing a recovery in delivery ratios levels for SMS, MMS and Verify API messaging to and from AT&T end user subscribers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 14:43 PST
      Monitoring - We are observing a recovery in delivery ratios levels for SMS, MMS and Verify API messaging to and from AT&T end user subscribers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 12:43 PST
      Update - We are observing delivery ratios nearing normal levels for SMS, MMS and Verify API messaging to and from AT&T end user subscribers. We remain in close communication with AT&T as they continue to manage recovery through careful load balancing and capacity management to ensure smooth recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 22, 10:45 PST
      Update - We are seeing recovery for SMS, MMS and Verify API messaging that was impacted by the major incident on our carrier partner AT&T Network. We are in close communication with AT&T as they continue to manage recovery through careful load balancing and capacity management to ensure smooth recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 22, 08:45 PST
      Update - We are continuing our investigation and have discovered Verify API message delivery is affected by the SMS and MMS delivery delays to AT&T Network.
      Feb 22, 07:11 PST
      Update - We are continuing to experience SMS and MMS delivery delays when sending messages to AT&T network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 22, 06:36 PST
      Update - We are continuing to experience MMS/SMS delivery delays when sending messages to the AT&T network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 22, 05:55 PST
      Update - We are experiencing MMS/SMS delivery delays when sending messages to the AT&T network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
      Feb 22, 05:13 PST
      Investigating - We are experiencing MMS/SMS delivery delays when sending messages to the AT&T network in the USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
      Feb 22, 05:05 PST
      Resolved - The service interruption with Twilio.com, Twilio.org, the Twilio Blog, and Sendgrid.com has been resolved, and it is operating normally at this time.
      Feb 22, 16:16 PST
      Monitoring - Twilio.com, Twilio.org, the Twilio Blog, and Sendgrid.com are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 22, 15:47 PST
      Update - Our engineers have identified the issue for the service interruption with Twilio.com, Twilio.org, the Twilio Blog, and Sendgrid.com and are still working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 15:09 PST
      Identified - Our engineers have identified the issue for the service interruption with Twilio.com, Twilio.org, the Twilio Blog, and Sendgrid.com and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 22, 14:09 PST
      Update - We continue to investigate a service interruption with Twilio.com, Twilio.org, the Twilio Blog, and Sendgrid.com where there is an intermittent loading delay visible. We expect to provide another update in 1 hour or as soon as more information
      Feb 22, 13:30 PST
      Update - We are investigating a service interruption with Twilio.com, Twilio.org, the Twilio Blog, and Sendgrid.com where there is an intermittent loading delay visible. We expect to provide another update in 30 minutes or as soon as more information
      Feb 22, 13:00 PST
      Investigating - Our monitoring systems have detected a potential issue with Twilio.com and Twilio Blog. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 22, 12:39 PST
      Resolved - Delays when getting connected to the network for some Super SIM users in the United States has been resolved and is operating normally at this time.
      Feb 22, 15:18 PST
      Monitoring - We are now seeing recovery in the delays when getting connected to the network for some Super SIM users in the United States. Connectivity is affected by the ongoing AT&T service outage. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 13:22 PST
      Update - We continue to observe delays in getting connected to the network for some Super SIM users in the United States. Connectivity is affected by the ongoing AT&T service outage. Our engineering team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 11:34 PST
      Investigating - We are observing delays in getting connected to the network for some Super SIM users in the United States as of 08:45 UTC. Connectivity is affected by the ongoing AT&T service outage. Our engineering team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 22, 10:33 PST
      Resolved - We have fully investigated the issue triggered by our automated alert for Flex, and it was determined that there is no noticeable customer impact. All systems are operational.
      Feb 22, 12:55 PST
      Investigating - Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 22, 12:00 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. This incident has been resolved.
      Feb 22, 10:52 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telenor Network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 08:50 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours, or as soon as more information becomes available.
      Feb 22, 07:34 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to the Telnor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours, or as soon as more information becomes available.
      Feb 22, 03:29 PST
      Update - We are experiencing SMS delivery delays when sending messages to the Telnor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 22, 01:35 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to the Telnor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
      Feb 22, 00:42 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat Network in Afghanistan. This incident has been resolved.
      Feb 22, 09:56 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Etisalat network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 07:55 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to the Etisalat network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 22, 04:34 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to the Etisalat network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
      Feb 22, 03:40 PST
      Resolved - We have fully investigated the Super SIM issue triggered by our automated alert, and it was determined that this is part of an ongoing incident. To better facilitate our communications, we have merged these issues into a single incident here https://status.twilio.com/incidents/2v1vwpg28slg.
      Feb 22, 09:14 PST
      Investigating - Our monitoring systems have detected a potential issue affecting Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 22, 07:23 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Movistar Network in Peru. This incident has been resolved.
      Feb 22, 04:32 PST
      Update - We continue to observe recovery in SMS delivery delays when sending messages to Movistar Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 03:42 PST
      Update - We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 22, 01:42 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 21, 23:44 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Movistar Network in Peru . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
      Feb 21, 22:43 PST
      Completed - The scheduled maintenance has been completed.
      Feb 22, 04:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 22:01 PST
      Scheduled - The AT&T network in Mexico is conducting a planned maintenance from 21 February 2024 at 22:00 PST until 22 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
      Feb 19, 15:04 PST
      Completed - The scheduled maintenance has been completed.
      Feb 22, 04:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 19:00 PST
      Scheduled - The AT&T network in the US is conducting a planned maintenance from 21 February 2024 19:00 PST until 22 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays and failures delivering SMS to and from AT&T US handsets.
      Feb 15, 23:12 PST
      Resolved - We are no observing intermittent service failures for Account Security transactions to our carrier partner, EE UK. This incident has been resolved.
      Feb 22, 03:31 PST
      Monitoring - We have started seeing recovery for the intermittent service failures for Account Security transactions to our Carrier Partner EE UK. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes, or as soon as more information becomes available.
      Feb 22, 03:04 PST
      Update - We continue to observe intermittent service failures for Account Security transactions to our carrier partner, EE UK. Our engineering team has been alerted and is actively investigating. We will update in 2 hours, or as soon as we have more information.
      Feb 22, 02:32 PST
      Update - We are observing intermittent service failures for Account Security transactions to our Carrier Partner EE UK. Our engineering team has been alerted and is actively investigating. We will update in 1 hour, or as soon as we have more information.
      Feb 22, 01:34 PST
      Investigating - We've become aware of a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 22, 01:22 PST
      Completed - The scheduled maintenance has been completed.
      Feb 22, 03:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 19:01 PST
      Scheduled - The AT&T network in the US is conducting a planned maintenance from 21 February 2024 19:00 PST until 22 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.
      Feb 15, 23:04 PST
      Completed - The scheduled maintenance has been completed.
      Feb 22, 03:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 20:00 PST
      Scheduled - Our SMS and MMS carrier partner in US, Canada and Puerto Rico is conducting a planned maintenance from 20 February 2024 at 20:00 PST until 22 February 2024 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US, Canada and Puerto Rico handsets via subset of Shortcodes and Longcodes.
      Jan 4, 06:08 PST
      Resolved - The issue affecting Flex has been resolved, and the service is functioning normally at this time.
      Feb 22, 00:09 PST
      Monitoring - A fix has been implemented in Flex service and is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 21, 23:26 PST
      Update - We are still investigating a service impact for decrease reservations in flex. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 21, 22:55 PST
      Update - We are investigating a service impact for decrease reservations in flex. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Feb 21, 22:26 PST
      Investigating - We are investigating a service impact for decrease reservations in flex. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Feb 21, 22:23 PST
      Completed - The scheduled maintenance has been completed.
      Feb 22, 00:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 19:00 PST
      Scheduled - The Nextel network in Chile is conducting a planned maintenance from 21 February 2024 at 19:00 PST until 22 February 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Nextel Chile handsets.
      Feb 20, 00:22 PST
      Feb 21, 2024
      Completed - The scheduled maintenance has been completed.
      Feb 21, 23:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 13:15 PST
      Scheduled - Our carrier partner Vodafone UK is conducting a planned maintenance from 21 February 2024 at 13:15 PST until 21 February 2024 at 23:30 PST. During the maintenance window, there could be intermittent API request failures for Vodafone UK customers.



      Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

      Feb 20, 08:17 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 23:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 20:30 PST
      Scheduled - Our SMS carrier partner in US is conducting an emergency maintenance from 21 February 2024 at 20:30 PST until 21 February 2024 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from US handsets via a subset of shortcode.
      Feb 20, 08:41 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 22:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 14:00 PST
      Scheduled - The 3 (Hutchison 3G UK Ltd) network in the UK is conducting a planned maintenance from 21 February 2024 at 14:00 PST until 21 February 2024 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from 3 (Hutchison 3G UK Ltd) UK handsets.
      Feb 9, 02:54 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 19, 12:00 PST
      Scheduled - The MegaFon/Yota network in Russia is conducting a series of planned maintenances from 19 February 2024 at 12:00 PST until 21 February 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon/Yota Russia handsets.



      Note, the maintenance will be carried out on each of the following dates and times:



      19 February 2024 at 12:00 PST until 19 February 2024 at 16:00 PST

      20 February 2024 at 12:00 PST until 20 February 2024 at 16:00 PST

      21 February 2024 at 12:00 PST until 21 February 2024 at 16:00 PST

      Feb 16, 16:53 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 16:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 21, 14:01 PST
      Scheduled - The US Cellular network in the US is conducting a planned maintenance from 21 February 2024 at 14:00 PST until 21 February 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from US Cellular handsets via short codes.
      Feb 14, 15:39 PST
      Resolved - All SIMs that were affected by this incident and could not be reactivated from status "deactivated" are now in status "active". Customers that issued a request to activate new SIMs may need to issue the request again since many of those requests were aborted after a day. The incident is now resolved, and the service is operating normally at this time
      Feb 21, 07:23 PST
      Update - We are continuing to see recovery, with SIMs successfully activating. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours, or as soon as more information becomes available.
      Feb 21, 05:19 PST
      Update - We are continuing to see recovery, with SIMs successfully activating. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours, or as soon as more information becomes available.
      Feb 21, 03:19 PST
      Monitoring - We have deployed a fix, and are beginning to see recovery, with SIMs successfully activating. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Feb 21, 02:50 PST
      Update - We are continuing to experience an issue in which Programmable Wireless SIMs in "new" status are unable to be activated. We have identified the issue and are working on a resolution. We will provide another update in 1 hour, or as soon as more information becomes available.
      Feb 21, 01:51 PST
      Update - We are continuing to investigate the issue where Programmable Wireless SIMs in "new" status are unable to be activated. We are actively working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 20, 17:56 PST
      Update - We are continuing to investigate the issue where Programmable Wireless SIMs in "new" status are unable to be activated. We are actively working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 20, 13:54 PST
      Update - We are continuing to investigate the issue where Programmable Wireless SIMs in "new" status are unable to be activated. We are actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 20, 11:54 PST
      Investigating - We are investigating an issue where Programmable Wireless SIMs in "new" status cannot be activated. We are actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 20, 10:53 PST
      Resolved - The issue affecting our SMS and MMS incident monitoring services has been resolved, and services are operating normally at this time.
      Feb 21, 07:00 PST
      Update - We will continue to observe the SMS and MMS incident monitoring services for up to 24 hours to ensure a full recovery. We expect to provide another update at 7:00 AM Pacific Time on 02/21/2024 or as soon as more information becomes available.
      Feb 20, 07:36 PST
      Monitoring - Our SMS and MMS incident monitoring services are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 20, 07:03 PST
      Identified - Our engineers have identified the issue causing our SMS and MMS incident monitoring services to be unavailable, and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 20, 06:44 PST
      Investigating - Our engineers have detected a potential issue with our SMS and MMS incident monitoring services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 20, 06:30 PST
      Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to the US Cellular network in the USA. This incident has been resolved.
      Feb 21, 04:04 PST
      Update - We continue to observe recovery in MMS/SMS delivery delays when sending messages to the US Cellular network in the USA, from a subset of Twilio short code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 21, 03:09 PST
      Monitoring - We are observing recovery in MMS/SMS delivery delays when sending messages to the US Cellular network in the USA, from a subset of Twilio short code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes, or as soon as more information becomes available.
      Feb 21, 02:39 PST
      Update - We are continuing to investigate this issue.
      Feb 21, 02:03 PST
      Update - We are experiencing SMS delivery delays when sending messages to the US Cellular network in the USA, from a subset of Twilio short code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
      Feb 21, 01:25 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to the US Cellular network in the USA, from a subset of Twilio short code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
      Feb 21, 00:22 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 04:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 22:01 PST
      Scheduled - The T-Mobile network in the US is conducting a planned maintenance from 20 February 2024 22:00 PST until 21 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets.
      Feb 19, 16:35 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 04:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 19:00 PST
      Scheduled - The AT&T network in the US is conducting a planned maintenance from 20 February 2024 19:00 PST until 21 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.
      Feb 15, 23:04 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 03:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 18:00 PST
      Scheduled - Our carrier partner Verizon Wireless US is conducting an emergency maintenance from 20 February 2024 at 18:00 PST until 21 February 2024 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for Verizon Wireless US customers.



      Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Legacy Identity MatchAndAttributes.

      Feb 20, 08:18 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 01:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 21:00 PST
      Scheduled - A subset of small US networks in the US are conducting an emergency maintenance from 20 February 2024 at 21:00 PST until 20 February 2024 at 01:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers.
      Feb 16, 10:38 PST
      Completed - The scheduled maintenance has been completed.
      Feb 21, 01:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 22:00 PST
      Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 20 February 2024 at 22:00 PST until 21 February 2024 at 01:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Network in the United States handsets via United States short codes.
      Feb 15, 15:09 PST
      Feb 20, 2024
      Resolved - The issue where the users were unable to update their CPS on Twilio console has been resolved. We can confirm that Twilio console is operating normally at this time.
      Feb 20, 13:44 PST
      Monitoring - Our team confirmed that the issue with Twilio console is solved. Users should now be able to update their CPS. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 20, 13:12 PST
      Update - We are investigating an issue with Twilio console where the users are unable to update their CPS. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 20, 12:41 PST
      Investigating - We've become aware of a potential issue with users not able to update their CPS value in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 20, 12:24 PST
      Completed - The scheduled maintenance has been completed.
      Feb 20, 12:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 08:00 PST
      Scheduled - The Digi network in Malaysia is conducting an emergency maintenance from 20 February 2024 at 08:00 PST until 20 February 2024 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Digi Malaysia handsets.
      Feb 20, 02:58 PST
      Resolved - The issue affecting outbound calls to multiple countries in Europe has been resolved, and the service is functioning normally at this time.
      Feb 20, 07:36 PST
      Update - We hare continuing to see recovery for calls from Twilio phone numbers, to numbers in Europe. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours, or as soon as more information becomes available.
      Feb 20, 05:33 PST
      Monitoring - We have started seeing recovery for calls from Twilio phone numbers, to numbers in Europe. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes, or as soon as more information becomes available.
      Feb 20, 05:05 PST
      Update - We are continuing to observe a subset of call failures, from Twilio phone numbers, to numbers in Europe. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.
      Feb 20, 05:00 PST
      Update - We are observing a subset of call failures from Twilio phone numbers, to numbers in Europe. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
      Feb 20, 04:02 PST
      Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 20, 03:38 PST
      Completed - The scheduled maintenance has been completed.
      Feb 20, 05:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 19, 21:00 PST
      Scheduled - The AT&T network in the US is conducting a planned maintenance from 19 February 2024 21:00 PST until 20 February 2024 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.
      Feb 15, 23:03 PST
      Completed - The scheduled maintenance has been completed.
      Feb 20, 04:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 19, 22:00 PST
      Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 19 February 2024 at 22:00 PST until 20 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
      Feb 16, 15:55 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to carriers in Belarus. This incident has been resolved.
      Feb 20, 03:48 PST
      Update - We continue to observe recovery in SMS delivery delays when sending messages to multiple networks in Belarus. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 20, 01:52 PST
      Update - We continue to observe recovery in SMS delivery delays when sending messages to multiple networks in Belarus. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 19, 23:56 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple networks in Belarus. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 19, 22:07 PST
      Update - We continue to experience SMS delivery delays when sending messages to multiple networks in Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 19, 20:26 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 19, 19:22 PST
      Completed - The scheduled maintenance has been completed.
      Feb 20, 02:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 20, 02:00 PST
      Scheduled - Our Voice carrier partner in Philippines is conducting a planned maintenance from 20 February 2024 at 02:00 PST until 20 February 2024 at 02:30 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to a subset of Philippines phone numbers.
      Feb 16, 06:18 PST
      Completed - The scheduled maintenance has been completed.
      Feb 20, 00:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 19, 21:01 PST
      Scheduled - The Movistar network in Peru is conducting an emergency maintenance from 19 February 2024 at 21:00 PST until 20 February 2024 at 00:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Movistar Peru handsets.
      Feb 19, 06:04 PST
      Feb 19, 2024
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Celcom network in Malaysia. This incident has been resolved.
      Feb 19, 20:09 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Celcom network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 19, 17:50 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Celcom network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 19, 14:37 PST
      Update - We continue experiencing SMS delivery delays when sending messages to Celcom network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 19, 12:40 PST
      Investigating - We are experiencing delays in receiving message delivery reports when sending to Celcom network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 19, 11:37 PST
      Resolved - We are no longer experiencing delivery report delays when sending messages to Tigo in Guatemala. This incident has been resolved.
      Feb 19, 19:16 PST
      Monitoring - We are observing recovery on delivery reports when sending messages to Tigo in Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 19, 17:16 PST
      Update - We continue experiencing delays on delivery reports when sending messages to Tigo in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 19, 15:16 PST
      Update - We are experiencing delays on delivery reports when sending messages to Tigo in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 19, 14:16 PST
      Investigating - Our monitoring systems have detected a potential issue with delays on delivery reports on Tigo Guatemala. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 19, 14:12 PST
      Resolved - The issue impacting our billing system that caused delayed pricing information for messages, calls, recordings, and transcriptions fetched via public API has been resolved.
      Feb 19, 11:29 PST
      Monitoring - Our billing system causing delayed pricing information for messages, calls, recordings, and transcriptions fetched via public API is now operating normally. We will continue to monitor to ensure full system stability. We'll provide another update on 2/19/2024 at 11:29 am PST or as soon as more information becomes available.
      Feb 17, 11:46 PST
      Update - We continue to experience an issue with our billing system that is causing delayed pricing information for messages, calls, recordings, and transcriptions fetched via public API. We will provide another update in 16 hours or as soon as more information becomes available.
      Feb 16, 23:28 PST
      Investigating - We continue to experience an issue with our billing system that is causing delayed pricing information for messages, calls, recordings, and transcriptions fetched via public API. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 16, 15:25 PST
      Update - Our engineers have identified an issue with our billing system that is causing delayed pricing information for messages, calls, recordings, and transcriptions fetched via public API. Our engineers are working on deploying a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 16, 11:29 PST
      Update - Our engineers have identified an issue with our billing system that is causing delays between calls, recordings, transcriptions transactions and pricing available via the public API. Our engineers are working on deploying a fix. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Feb 16, 09:25 PST
      Identified - Our engineers have identified performance degrade issues with our billing system that is causing a delay/mismatch between all product usage and tiered pricing. Our engineers have taken initial mitigation steps for the lag reduction and analyzing further for high throughput. We expect to provide another update in 1 hour or as soon as more information becomes available
      Feb 16, 08:31 PST
      Investigating - Our monitoring systems have detected a potential issue with our billing systems. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 16, 07:58 PST
      Resolved - The issue affecting inbound calls to a subset of Twilio numbers, from a number of European countries, has been resolved, and the service is functioning normally at this time.
      Feb 19, 05:04 PST
      Monitoring - We have started seeing recovery in the quality of inbound calls, from a number of European countries, to a subset of Twilio numbers.. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours, or as soon as more information becomes available.
      Feb 19, 03:18 PST
      Investigating - We are observing quality issues with inbound calls from a number of European countries, to a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes available.
      Feb 19, 02:28 PST
      Feb 18, 2024
      Resolved - We are no longer experiencing SMS delivery failures to the K-Cell network in Kazakhstan. This incident has been resolved.
      Feb 18, 19:39 PST
      Monitoring - We are observing recovery in SMS delivery failures to K-Cell Network in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 18, 17:39 PST
      Update - We are continuing to investigate SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 18, 13:36 PST
      Update - We are continuing to investigate this issue, experiencing MMS/SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 18, 11:46 PST
      Update - We are experiencing MMS/SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 18, 11:00 PST
      Investigating - We've become aware of a potential issue with SMS Delivery Failures to K-Cell Network in Kazakhstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 18, 10:49 PST
      Resolved - This incident has been resolved.
      Feb 18, 11:12 PST
      Update - We are no longer experiencing SMS delivery delays and failures when sending messages to Digitel Network In Venezuela. This incident has been resolved.
      Feb 17, 22:41 PST
      Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Digitel Network In Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 17, 20:41 PST
      Investigating - We are experiencing SMS Delivery Delays and Failure To Digitel Network In Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 17, 19:41 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
      Feb 18, 01:18 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 18, 00:48 PST
      Update - We continue experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 17, 16:55 PST
      Update - We continue experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 17, 13:05 PST
      Update - After some further investigation, we’re seeing SMS delivery delays when sending messages to MTN Network in multiple countries in Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 17, 11:23 PST
      Update - We continue experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 17, 11:08 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 17, 10:13 PST
      Feb 17, 2024
      Completed - The scheduled maintenance has been completed.
      Feb 17, 23:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 17, 22:00 PST
      Scheduled - Our SMS carrier partner in Mexico is conducting an emergency maintenance from 17 February 2024 at 22:00 PST until 17 February 2024 at 23:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to Mexico handsets.
      Feb 17, 14:55 PST
      Completed - The scheduled maintenance has been completed.
      Feb 17, 22:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 17, 14:45 PST
      Scheduled - Our carrier partner Vodafone UK is conducting a planned maintenance from 17 February 2024 at 14:45 PST until 17 February 2024 at 22:30 PST. During the maintenance window, there could be intermittent API request failures for Vodafone UK customers.



      Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

      Feb 9, 16:06 PST
      Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to TDCA Network in Afghanistan. This incident has been resolved.
      Feb 17, 12:19 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to TDCA Network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 17, 10:32 PST
      Update - We continue to experience SMS delivery delays when sending messages to the TDCA Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 17, 06:46 PST
      Update - We continue to experience SMS delivery delays when sending messages to the TDCA Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 17, 02:40 PST
      Update - We continue to experience SMS delivery delays when sending messages to the TDCA Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 17, 00:42 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to the TDCA Network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 23:57 PST
      Resolved - The issue affecting Super SIM over the air updates has been resolved, and the service is functioning normally at this time.
      Feb 17, 02:06 PST
      Monitoring - We have started seeing recovery on Super SIM over the air updates. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 17, 00:12 PST
      Update - We continue to experience an issue where devices appear not to be pulling down their queued Over-the-Air Updates (OTAs). We are actively working to identify and resolve the issue. We will provide another update in 8 hours or sooner once more information becomes available.
      Feb 16, 16:21 PST
      Update - We continue to experience an issue where devices appear not to be pulling down their queued Over-the-Air Updates (OTAs). We are actively working to identify and resolve the issue. We will provide another update in 4 hours or sooner once more information becomes available.
      Feb 16, 12:30 PST
      Update - Since 14:57 UTC we are investigating an issue where devices appear not to be pulling down their queued Over-the-Air Updates (OTAs). We continue to actively work to identify and resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
      Feb 16, 10:37 PST
      Update - Since 14:57 UTC we are investigating an issue where devices appear not to be pulling down their queued Over-the-Air Updates (OTAs). We are actively working to identify and resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      Feb 16, 09:46 PST
      Investigating - Our monitoring systems have detected a potential issue with Super SIM over the air updates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 16, 09:17 PST
      Resolved - The issue affecting call failures for a subset of Twilio Phone Numbers In Colombia has been resolved, and the service is functioning normally at this time.
      Feb 17, 00:07 PST
      Monitoring - We have started seeing recovery on call failures for a subset of Twilio Phone Numbers In Colombia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 22:11 PST
      Identified - We are observing call failures to a subset of Twilio Phone Numbers In Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 21:11 PST
      Feb 16, 2024
      Resolved - We are no longer experiencing an issue with Impact Access Program. This incident has been resolved
      Feb 16, 14:34 PST
      Monitoring - We are observing recovery with Impact Access Program. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Feb 16, 14:15 PST
      Investigating - We are experiencing an issue with Impact Access Program. Users attempting to sign up for the Impact Access Program in Console will receive an error message. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 13:40 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom in Brazil. This incident has been resolved.
      Feb 16, 13:46 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Algar Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 12:05 PST
      Update - We are still experiencing SMS delivery delays when sending messages to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 16, 11:50 PST
      Update - We continue to experience SMS delivery delays when sending messages to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 09:48 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 08:49 PST
      Completed - The scheduled maintenance has been completed.
      Feb 16, 11:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 16, 10:00 PST
      Scheduled - The XL Axiata network in Indonesia is conducting an emergency maintenance from 16 February 2024 at 10:00 PST until 16 February 2024 at 11:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
      Feb 16, 00:06 PST
      Resolved - The issue affecting call failures to a subset of Twilio Dominican Republic phone numbers has been resolved, and the service is functioning normally at this time.
      Feb 16, 10:18 PST
      Monitoring - We have started seeing recovery for a subset of call failures to Twilio Dominican Republic phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 08:18 PST
      Update - We continue to observe a subset of call failures to Twilio Dominican Republic phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Feb 16, 06:46 PST
      Update - We continue to observe a subset of call failures to Twilio Dominican Republic phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Feb 16, 02:46 PST
      Update - We continue to observe a subset of call failures to Twilio Dominican Republic phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 00:53 PST
      Investigating - We are observing a subset of call failures to Twilio Dominican Republic phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 00:03 PST
      Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages and voice failures to T-Mobile Network in US. This incident has been resolved.
      Feb 16, 07:31 PST
      Monitoring - We are observing recovery in MMS/SMS delivery delays when sending messages and voice failures to T-Mobile Network in US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 05:32 PST
      Update - We continue to investigate SMS/MMS delivery delays when sending messages to T-Mobile Network in US. We have additionally observed Voice failures to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 03:55 PST
      Update - We continue to investigate SMS/MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 03:38 PST
      Investigating - We are experiencing SMS/MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 02:44 PST
      Resolved - We are no longer experiencing SMS delivery receipt delays when sending messages to Ooredoo Network in Myanmar. This incident has been resolved.
      Feb 16, 07:22 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 05:25 PST
      Update - We continue to experience SMS delivery receipt delays when sending messages to Ooredoo Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 16, 03:06 PST
      Update - We continue to experience SMS delivery receipt delays when sending messages to Ooredoo Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 16, 01:18 PST
      Investigating - We are experiencing SMS delivery receipt delays when sending messages to Ooredoo Network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 00:31 PST
      Resolved - The issue with setting up phone number configuration to assign to a SIP/BYOC Trunk has been resolved and phone numbers are operating normally at this time.
      Feb 16, 07:13 PST
      Monitoring - Our engineers have deployed the fix for the issue with setting up phone number configuration to assign to a SIP/BYOC Trunk. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 16, 06:43 PST
      Identified - Our engineers have identified the issue with setting up phone number configuration to assign to a SIP/BYOC Trunk and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 16, 05:42 PST
      Investigating - Our monitoring systems have detected a potential issue with Phone number configuration to assign to a SIP/BYOC Trunk. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 16, 05:28 PST
      Completed - The scheduled maintenance has been completed.
      Feb 16, 04:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 15, 21:01 PST
      Scheduled - The T-Mobile network in the US is conducting a planned maintenance from 15 February 2024 at 21:00 PST until 16 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile US handsets.
      Feb 14, 13:36 PST
      Completed - The scheduled maintenance has been completed.
      Feb 16, 04:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 15, 19:00 PST
      Scheduled - The AT&T network in the US is conducting a planned maintenance from 15 February 2024 19:00 PST until 16 February 2024 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets.
      Feb 13, 00:36 PST
      Completed - The scheduled maintenance has been completed.
      Feb 16, 03:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 15, 21:00 PST
      Scheduled - Canada SMS Carrier Maintenance - Freedom Mobile

      The Freedom Mobile network in Canada is conducting a planned maintenance from 15 February 2024 at 21:00 PST until 16 February 2024 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Freedom Mobile handsets.

      Feb 14, 12:10 PST
      Feb 15, 2024
      Completed - The scheduled maintenance has been completed.
      Feb 15, 17:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 15, 15:00 PST
      Scheduled - Our O2 network in UK is conducting a planned maintenance from 15 February 2024 at 15:00 PST until 15 February 2024 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 UK handsets.
      Feb 13, 05:36 PST
      Resolved - The issue with Twilio Video Diagnostics has been resolved and is operating normally at this time.
      Feb 15, 16:47 PST
      Monitoring - We are observing recovery in Twilio Video Diagnostics. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 15, 16:29 PST
      Update - We are continuing to investigate an issue with Twilio Video Diagnostics failing with 53405 Error - Media connection failed. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 15, 15:49 PST
      Update - We are continuing to investigate an issue with Twilio Video Diagnostics failing with 53405 Error - Media connection failed. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 15, 14:50 PST
      Investigating - We are investigating an issue with Twilio Video Diagnostics failing with 53405 Error - Media connection failed. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Feb 15, 14:26 PST
      Completed - The scheduled maintenance has been completed.
      Feb 15, 16:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 15, 12:00 PST
      Scheduled - The Megafon and Yota networks in Russia are conducting a planned maintenance from 15 February 2024 at 12:00 PST until 15 February 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets.
      Feb 13, 04:36 PST
      Resolved - We are no longer experiencing SMS delivery delays to a subset of Twilio South Africa numbers. This incident has been resolved.
      Feb 15, 14:52 PST
      Monitoring - We are observing recovery in SMS delivery delays to a subset of Twilio South Africa numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 15, 12:42 PST
      Update - We continue to experience SMS delivery delays to a subset of Twilio South Africa numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 15, 12:16 PST
      Investigating - We are experiencing SMS delivery delays to a subset of Twilio South Africa numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 15, 11:20 PST
      Completed - The scheduled maintenance has been completed.
      Feb 15, 13:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 15, 12:01 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 15 February 2024 at 12:00 PST until 15 February 2024 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
      Feb 12, 15:20 PST
      Resolved - The issue with outbound call failures has been resolved and Frontline voice calling is operating normally at this time.
      Feb 15, 11:52 PST
      Update - Our engineers have deployed the fix for outbound voice call failures in Frontline and calls are operating normally at this time. We continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 15, 11:36 PST
      Update - Our engineers have deployed the fix for outbound voice call failures in Frontline and calls are operating normally at this time. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 15, 10:55 PST
      Monitoring - Our engineers have deployed the fix for outbound voice call failures in Frontline and calls are operating normally at this time. We continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 15, 10:12 PST
      Update - Our engineers have identified the cause of the issue related to outbound call failures to Voice in Frontline users and continue to monitor the fix deployed in stage. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Feb 14, 20:35 PST
      Update - Our engineers have identified the cause of the issue related to outbound call failures to Voice in Frontline users and have verified the fix in stage. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Feb 13, 20:35 PST
      Identified - Our engineers have identified the cause for the issue related to outbound call failures to Voice in Frontline users and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Feb 13, 18:38 PST
      Update - We continue to observe outbound call failures to Voice in Frontline users. We are currently working with our Engineering Team to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Feb 13, 17:49 PST
      Investigating - We are observing outbound call failures to Voice in Frontline users. We are currently working with our Engineering Team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Feb 13, 16:54 PST
      Resolved - The incident impacting One Support Center has been resolved and service is operating normally at this time.
      Feb 15, 11:50 PST
      Monitoring - One Support Center is now operating normally. Customers are now able to access One Support Center (help.twilio.com) as normal. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Feb 15, 11:18 PST
      Update - We are investigating issues with the Support Center in the Twilio Console. Customers are unable to contact Support or access help.twilio.com. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Feb 15, 11:06 PST
      Update - We are investigating issues with the Support Center in the Twilio Console. Customers are unable to contact support. We expect to provide another update in 30 minutes or as soon as more information becomes available
      Feb 15, 11:00 PST
      Investigating - Our monitoring systems have detected a potential issue with the Twilio Support Center. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 15, 10:46 PST
      Completed - The scheduled maintenance has been completed.
      Feb 15, 01:30 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 21:00 PST
      Scheduled - A subset of small US networks in the US is conducting a planned maintenance from 14 February 2024 at 21:00 PST until 15 February 2024 at 01:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers.
      Feb 9, 15:56 PST
      Completed - The scheduled maintenance has been completed.
      Feb 15, 01:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 22:00 PST
      Scheduled - Our carrier partner Three UK is conducting a planned maintenance from 14 February 2024 at 22:00 PST until 15 February 2024 at 01:00 PST. During the maintenance window, there could be intermittent API request failures for Three UK customers.



      Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

      Feb 7, 14:02 PST
      Completed - The scheduled maintenance has been completed.
      Feb 15, 01:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 22:01 PST
      Scheduled - Our carrier partner Wind Tre (3) Italy is conducting a planned maintenance from 14 February 2024 at 22:00 PST until 15 February 2024 at 01:00 PST. During the maintenance window, there could be intermittent API request failures for Wind Tre (3) Italy customers.



      Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes

      Feb 7, 14:04 PST
      Completed - The scheduled maintenance has been completed.
      Feb 15, 01:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 22:01 PST
      Scheduled - Our carrier partner H3G Austria is conducting a planned maintenance from 14 February 2024 at 22:00 PST until 15 February 2024 at 01:00 PST. During the maintenance window, there could be intermittent API request failures for H3G Austria customers.



      Impacted Products: Verify Silent Network Auth, Lookup SIM Swap

      Feb 7, 14:03 PST
      Feb 14, 2024
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to TMN network in Portugal. This incident has been resolved.
      Feb 14, 21:52 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to TMN network in Portugal. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 19:51 PST
      Update - We continue experiencing SMS delivery delays when sending messages to TMN network in Portugal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 17:51 PST
      Investigating - We continue experiencing SMS delivery delays when sending messages to TMN network in Portugal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 14, 16:54 PST
      Update - We continue to observe recovery in SMS delivery delays when sending messages to TMN network in Portugal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 14:57 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to TMN network in Portugal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 13:06 PST
      Update - We continue experiencing SMS delivery delays when sending messages to TMN network in Portugal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 14, 12:00 PST
      Update - We continue experiencing SMS delivery delays when sending messages to TMN network in Portugal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 14, 10:25 PST
      Update - We are still experiencing SMS delivery delays when sending messages to TMN network in Portugal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 08:06 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to TMN network in Portugal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 14, 07:06 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mauritel network in Mauritania. This incident has been resolved.
      Feb 14, 20:58 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mauritel network in Mauritania. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 18:58 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Mauritel network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 14, 14:58 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Mauritel network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 13:09 PST
      Investigating - We are continuing to experience SMS delivery delays when sending messages to Mauritel network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 14, 12:14 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mauritel network in Mauritania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 10:03 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Mauritel network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 14, 09:03 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. This incident has been resolved.
      Feb 14, 20:51 PST
      Update - We are continuing to experience SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 14, 16:51 PST
      Update - We are experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 15:00 PST
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 14, 14:09 PST
      Completed - The scheduled maintenance has been completed.
      Feb 14, 16:15 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 16:00 PST
      Scheduled - Our voice carrier partner in Germany is conducting a planned maintenance from 14 February 2024 at 16:00 PST until 14 February 2024 at 16:15 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Germany phone numbers.
      Feb 7, 22:50 PST
      Completed - The scheduled maintenance has been completed.
      Feb 14, 16:01 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 12:00 PST
      Scheduled - The Megafon and Yota networks in Russia are conducting a planned maintenance from 14 February 2024 at 12:00 PST until 14 February 2024 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Megafon and Yota Russia handsets.
      Feb 9, 06:54 PST
      Resolved - All services impacted by the issues with the Twilio Rest API have recovered and are operating as intended. This incident has been resolved.
      Feb 14, 14:26 PST
      Monitoring - We're seeing recovery in the Twilio Rest API, impacting multiple Twilio services. Please see impacted services as follows:

      Taskrouter: Customers are unable to create, update, or delete via REST API
      Flex platform: Agent Login/Inbound outbound conversation
      Programmable Video: Unable to create and modify rooms via Rest API
      Verify: Customers may have seen errors
      Programmable Messaging (SMS): Customers may experience 5XX errors

      We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

      Feb 14, 13:55 PST
      Update - We are experiencing issues with the Twilio Rest API, impacting multiple Twilio services. We're seeing impact on Verify, Programmable Messaging (SMS), Taksrouter and Flex agent login/inbound conversations. Our engineering team is actively working to resolve the issue. We expect to provide another update in 30 mins or as soon as more information becomes available.
      Feb 14, 13:25 PST
      Investigating - We are currently investigating errors for the Twilio Rest API, impacting multiple Twilio services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Feb 14, 13:04 PST
      Completed - The scheduled maintenance has been completed.
      Feb 14, 14:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 12:01 PST
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 14 February 2024 at 12:00 PST until 14 February 2024 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
      Feb 12, 15:18 PST
      Completed - The scheduled maintenance has been completed.
      Feb 14, 13:20 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 10:20 PST
      Scheduled - The Motiv network in Russia is conducting an emergency maintenance from 14 February 2024 at 10:20 PST until 14 February 2024 at 13:20 PST. During the maintenance window, there could be intermittent delays delivering SMS to Motiv Russia handsets.
      Feb 12, 22:47 PST
      Completed - The scheduled maintenance has been completed.
      Feb 14, 13:00 PST
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Feb 14, 11:00 PST
      Scheduled - The NUR Telecom network in Kyrgyzstan is conducting a planned maintenance from 14 February 2024 at 11:00 PST until 14 February 2024 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to NUR Telecom Kyrgyzstan handsets.
      Feb 14, 07:51 PST
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange network in Cameroon. This incident has been resolved.
      Feb 14, 09:21 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 07:25 PST
      Update - We are still experiencing SMS Delivery Delays To Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Feb 14, 00:34 PST
      Update - We are still experiencing SMS Delivery Delays To Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Feb 13, 20:42 PST
      Update - We are still experiencing SMS Delivery Delays To Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 13, 18:57 PST
      Investigating - We are experiencing SMS Delivery Delays To Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 13, 18:08 PST
      Resolved - We are no longer experiencing delivery report delays when sending to STC network in Saudi Arabia. This incident has been resolved.
      Feb 14, 07:46 PST
      Update - We are observing recovery in SMS delivery delays when sending messages to STC Network In Saudi Arabia. We continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 05:54 PST
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to STC Network In Saudi Arabia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Feb 14, 04:02 PST
      Investigating - We are experiencing SMS delivery receipt delays when sending messages to STC Network In Saudi Arabia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Feb 14, 03:14 PST
      Feb 13, 2024
      Feb 12, 2024

      No incidents reported.

      Feb 11, 2024

      No incidents reported.