Status
Welcome to the Twilio status page. Here you will find real-time information about status of our services.
All Systems Operational
Programmable SMS Operational
Shortcode Operational
MMS Operational
SMS Operational
Programmable Voice Operational
PSTN Operational
SIP Operational
Client Web Operational
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Transcription ? Operational
TwiML Operational
Programmable Video Operational
Endpoint Connectivity Operational
Network Traversal Service ? Operational
Elastic SIP Trunking ? Operational
IP Messaging Operational
Authy Operational
Console Operational
Phone Numbers ? Operational
REST API ? Operational
TaskRouter ? Operational
Support Services ? Operational
Tools Operational
Lookup ? Operational
Pricing and Usage Operational
Monitor Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Past Incidents
Sep 30, 2016

No incidents reported today.

Sep 29, 2016
Between 6:10am and 7:00am PDT, ~15k US calls connecting PSTN to/from SIP endpoints may have experienced choppy audio. The problem has been resolved and all products are operating normally since 7:00am PDT.
Sep 29, 10:43 PDT
Sep 28, 2016

No incidents reported.

Sep 27, 2016

No incidents reported.

Sep 26, 2016
Resolved - All systems are operating normally at this time. The data returned by the Message List and Message Instance REST API resources may be slightly delayed for some customers. Processing on these delayed records is in progress and will complete shortly.
Sep 26, 17:20 PDT
Update - Twilio Engineering has deployed and verified a final fix for the earlier issue. HTTP 500 responses to Feedback API requests are no longer occurring, and the latency for HTTP GET requests for Message instance and list resources has returned to normal.
Sep 26, 13:54 PDT
Update - The Message Feedback REST API continues to return a low rate of HTTP 500 responses. Additionally, GET requests to Message instance resources for recently sent Messages may return an HTTP 404 response, and GET requests to the Messages list resource may not return the complete list of all recent Messages. Twilio Engineering continues to troubleshoot both issues.
Sep 26, 13:27 PDT
Update - The rate of HTTP 500 responses from the Message Feedback API has dropped significantly, however some HTTP 500 responses are still being returned. Some responses to Feedback API requests are also seeing higher than normal latency. Twilio Engineering continues to investigate both issues.
Sep 26, 13:04 PDT
Monitoring - We are seeing a decrease in the rate of HTTP 500 responses from the Message Feedback REST API due to a fix deployed by Twilio Engineering. We are continuing to monitor the issue.
Sep 26, 12:45 PDT
Investigating - Twilio’s Message Feedback REST API (https://www.twilio.com/docs/api/rest/message/feedback) is currently returning HTTP 500 responses to all requests, and the related feedback requests are not being recorded. Twilio engineering is investigating the issue and will post an update shortly.
Sep 26, 12:43 PDT
Resolved - All services are operating normally.
Sep 26, 05:44 PDT
Monitoring - We have identified and resolved the issue. Voice services are fully operational across all regions, our engineering team continues to monitor.
Sep 26, 05:31 PDT
Investigating - We are experiencing elevated error rates across all regions inbound and outbound affecting calls. We are currently investigating the issue.
Sep 26, 05:10 PDT
Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - We have resolved the incident. MMS capabilities are functioning normally.
Sep 22, 17:37 PDT
Update - We are continuing to work to resolve this issue with our carrier partners. We will provide another update within two hours.
Sep 22, 16:13 PDT
Update - We are continuing to work to resolve this issue with our carrier partners. We will provide another update within another two hours.
Sep 22, 14:11 PDT
Investigating - We are investigating an issue where a small percentage of our MMS capable phone numbers in the United States are not receiving MMS messages properly. We are working with our carrier partners to resolve. We will post an update within the hour.
Sep 22, 13:14 PDT
Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016
Resolved - This incident has been resolved. All audit events are processing normally.
Sep 17, 22:31 PDT
Update - We are currently recovering from our delays with audit events. We will post another update within an hour.
Sep 17, 22:21 PDT
Identified - We have detected an issue that is delaying audit events for all our customers. We are actively investigating the issue. We will post an update regarding status within two hours.
Sep 17, 21:30 PDT
Sep 16, 2016

No incidents reported.