Twilio Status

Report an Incident

Twilio Services

Issues related to Twilio’s Software

External Connectivity

Issues found outside of Twilio’s Network

Zipwhip Gateway

Issues related to Zipwhip's Services

Scheduled maintenance

System Metrics

Twilio Flex Console Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 2026 - 09:00 PDT

Scheduled - We are conducting a planned maintenance globally between 9:00pm and 10:00pm Pacific Time on 21/06/2026. During the maintenance window, customers might face 5XXs while using flex-configuration public APIs
Jun 21, 2026 09:00-10:00 PDT

Cannot Change Phone Number Home Region in the Twilio Legacy Console

Identified - We have identified the cause of the issue affecting phone number routing configuration updates in the Legacy Twilio Console. Customers using the Legacy Twilio Console may be unable to update phone number routing between home regions such as US1, IE1, and AU1, and may receive an error when saving changes.
The issue is isolated to the Legacy Console workflow. Customers using One Console or the API directly are not impacted and can use those options as a workaround.

Our engineering team is planning to apply a fix during regular business hours. We will provide another update once implementation begins or as more information becomes available
Jun 21, 2026 - 01:30 PDT

Update - Customers using the Legacy Twilio Console are currently unable to re-route phone numbers between the US1, AU1, and IE1 home regions. Customers using the API are unaffected.
Our engineers have been alerted and are actively investigating. We will provide another update in 2 hours, or as soon as more information becomes available.
Jun 21, 2026 - 00:35 PDT

Update - We are continuing to investigate this issue.
Jun 20, 2026 - 23:29 PDT

Investigating - Customers using the Legacy Twilio Console are currently unable to re-route phone numbers between the US1, AU1, and IE1 home regions. Customers using the API are unaffected.
Our engineers have been alerted and are actively investigating. We will provide another update in 1 hour, or as soon as more information becomes available.
Jun 20, 2026 - 23:28 PDT

SMS Delivery Delays from Twilio Phone Numbers to Surf Telecom Brazil

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 20, 2026 - 16:27 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 20, 2026 - 00:26 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 19, 2026 - 16:26 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 2026 - 12:25 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 2026 - 10:25 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 2026 - 09:25 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Surf Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 2026 - 09:24 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Surf Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 2026 - 08:24 PDT

Uptime over the past 90 days. View historical uptime.

PROGRAMMABLE MESSAGING Degraded Performance

90 days ago

100.0 % uptime

Today

MMS Operational

SMS Degraded Performance

SMPP Operational

Messaging Channels Operational

Notify Operational

Conversations Operational

Messaging Insights Operational

Messaging Services Operational

Content API Operational

Toll-free verification Operational

90 days ago

100.0 % uptime

Today

RCS Messaging Operational

90 days ago

100.0 % uptime

Today

Programmable Messaging API Operational

90 days ago

100.0 % uptime

Today

Intelligent Alerts Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE US1 Operational

90 days ago

100.0 % uptime

Today

PSTN US1 Operational

SIP Interface US1 Operational

Client Web US1 Operational

Client Mobile US1 Operational

Conference US1 Operational

Recording US1 Operational

Queue US1 Operational

Text-to-Speech US1 Operational

Recording Transcriptions US1 Operational

TwiML US1 Operational

Voice Insights US1 Operational

Speech Recognition (Gather Speech) US1 Operational

Realtime Transcriptions US1 Operational

90 days ago

100.0 % uptime

Today

Pay US1 Operational

Media Streams US1 Operational

Dialogflow US1 Operational

ConversationRelay US1 Operational

90 days ago

100.0 % uptime

Today

Voice REST API US1 Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE AU1 Operational

90 days ago

100.0 % uptime

Today

PSTN AU1 Operational

SIP Interface AU1 Operational

Client Web AU1 Operational

Client Mobile AU1 Operational

Conference AU1 Operational

Recording AU1 Operational

Queue AU1 Operational

Text-to-Speech AU1 Operational

Recording Transcriptions AU1 Operational

TwiML AU1 Operational

Voice Insights AU1 Operational

Speech Recognition (Gather Speech) AU1 Operational

Realtime Transcriptions AU1 Operational

90 days ago

100.0 % uptime

Today

Pay AU1 Operational

Media Streams AU1 Operational

ConversationRelay AU1 Operational

Voice REST API AU1 Operational

PROGRAMMABLE VOICE IE1 Operational

90 days ago

100.0 % uptime

Today

PSTN IE1 Operational

SIP Interface IE1 Operational

Client Web IE1 Operational

Client Mobile IE1 Operational

Conference IE1 Operational

Recording IE1 Operational

Queue IE1 Operational

Text-to-Speech IE1 Operational

Recording Transcriptions IE1 Operational

TwiML IE1 Operational

Voice Insights IE1 Operational

Speech Recognition (Gather Speech) IE1 Operational

Realtime Transcriptions IE1 Operational

90 days ago

100.0 % uptime

Today

Pay IE1 Operational

Media Streams IE1 Operational

ConversationRelay IE1 Operational

Voice REST API IE1 Operational

ACCOUNT SECURITY Operational

Authy 2FA Operational

Verify Operational

Authy App Operational

Lookup Operational

ELASTIC SIP TRUNKING US1 Operational

Origination US1 Operational

Termination US1 Operational

ELASTIC SIP TRUNKING AU1 Operational

Origination AU1 Operational

Termination AU1 Operational

ELASTIC SIP TRUNKING IE1 Operational

Origination IE1 Operational

Termination IE1 Operational

TaskRouter Operational

FLEX Under Maintenance

Flex Application Platform Operational

Flex Insights Operational

Flex Agent Desktop Operational

Flex Queue Stats Operational

Flex Teams View Operational

Flex Admin Console Under Maintenance

Flex Routing Operational

Flex Conversations Operational

Flex Programmable Chat Operational

Flex Programmable Voice Operational

Proxy Operational

Flex Plugins Operational

Flex Billing Operational

CONVERSATIONS Operational

Conversation Orchestrator Operational

Conversation Intelligence Operational

Conversation Intelligence (classic) Operational

Conversation Memory Operational

Enterprise Knowledge Operational

TWILIO EMAIL Operational

Mailsend: Comms API Operational

Logs Operational

INTERCONNECT Operational

PHONE NUMBERS Degraded Performance

PROGRAMMABLE CHAT Operational

PROGRAMMABLE VIDEO Operational

90 days ago

100.0 % uptime

Today

Group Rooms Operational

Peer-to-Peer Rooms Operational

Recordings Operational

Compositions Operational

Network Traversal Service Operational

Go Rooms Operational

Video Insights Operational

Realtime Transcriptions Operational

90 days ago

100.0 % uptime

Today

PROXY Operational

SERVERLESS Operational

Studio Operational

Functions Operational

Assets Operational

TwiML Bins Operational

Sync Operational

DEVELOPER TOOLS Operational

Console Operational

Event Streams Operational

Debugger & Alarms Operational

Documentation Operational

REST API Operational

Bulk Export Operational

TWILIO PLATFORM Operational

Billing Operational

Customer Support Center Operational

Other Operational

Account Insights Operational

Trust Hub Operational

Organization Operational

CARRIER NETWORK Degraded Performance

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Short Code, North America Operational

MMS Short Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

Voice, North America Operational

Voice, Latin America Operational

SMS, Latin America Degraded Performance

Voice, APAC Operational

SMS, APAC Operational

MMS, APAC Degraded Performance

Voice, Europe Operational

SMS, Europe Operational

Voice, Middle East & Africa Operational

SMS, Middle East & Africa Operational

Verify Silent Network Auth Operational

Lookup Identity Match Operational

Lookup Line Type Intelligence [Legacy API] Operational

Lookup Line Type Intelligence [Twilio API] Operational

Lookup SIM Swap Operational

Legacy Identity MatchAndAttributes Operational

FRONTLINE Operational

Sender ID Operational

90 days ago

100.0 % uptime

Today

ZIPWHIP MESSAGING Operational

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

ZIPWHIP TOOLS Operational

Zipwhip Provisioner Dashboard and API Operational

Zipwhip Support Ticketing Operational

Toll-Free Verification Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

United Kingdom Account Security Carrier Partner Maintenance - EE Jun `21`, `2026` `13:50`-`19:25` PDT

Our carrier partner EE United Kingdom is conducting a planned maintenance from 21 June 2026 at 13:50 PDT until 21 June 2026 at 19:25 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Jun 17, 2026 - 04:38 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `21`, `2026` `21:30`-`23:00` PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 21 June 2026 at 21:30 PDT until 21 June 2026 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Jun 16, 2026 - 02:23 PDT

Australia Voice Carrier Partner Maintenance Jun `22`, `2026` `04:00`-`05:00` PDT

Our Voice carrier partner in Australia is conducting a planned maintenance from 22 June 2026 at 04:00 PDT until 22 June 2026 at 05:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers.
Posted on Jun 11, 2026 - 23:45 PDT

Russia SMS Carrier Maintenance - Tele2 Jun `22`, `2026` `13:00`-`17:00` PDT

The Tele2 network in Russia is conducting a planned maintenance from 22 June 2026 at 13:00 PDT until 22 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on May 29, 2026 - 16:04 PDT

United Kingdom SMS Carrier Maintenance - Three Jun `22`, `2026` `17:15`-`23:00` PDT

The Three network in the United Kingdom is conducting a planned maintenance from 22 June 2026 at 17:15 PDT until 22 June 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Three United Kingdom handsets.
Posted on Jun 16, 2026 - 23:19 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `22`, `2026` `17:30`-`21:50` PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 22 June 2026 at 17:30 PDT until 22 June 2026 at 21:50 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Jun 16, 2026 - 15:54 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Jun `22`, `2026` `20:00`-`22:00` PDT

The T-Mobile network in the United States is conducting a planned maintenance from 22 June 2026 at 20:00 PDT until 22 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.
Posted on Jun 20, 2026 - 01:25 PDT

United States SMS and MMS Carrier Partner Maintenance Jun `23`, `2026` `21:00` - Jun `24`, `2026` `05:00` PDT

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 23 June 2026 at 21:00 PDT until 24 June 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets via United States short codes.
Posted on Jun 11, 2026 - 13:58 PDT

Russia SMS Carrier Maintenance - Tele2 Jun `24`, `2026` `13:00`-`17:00` PDT

The Tele2 network in Russia is conducting a planned maintenance from 24 June 2026 at 13:00 PDT until 24 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on May 29, 2026 - 16:04 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `24`, `2026` `18:00`-`20:30` PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 24 June 2026 at 18:00 PDT until 24 June 2026 at 20:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Jun 19, 2026 - 02:27 PDT

United States and Canada Twilio SMS and MMS Maintenance Jun `24`, `2026` `20:00` - Jun `25`, `2026` `00:00` PDT

Twilio is conducting a planned maintenance from 24 June 2026 at 20:00 PDT until 25 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
Posted on May 01, 2026 - 00:52 PDT

Canada Account Security Service Partner Maintenance Jun `25`, `2026` `21:00` - Jun `26`, `2026` `01:00` PDT

Our service partner is conducting a planned maintenance from 25 June 2026 at 21:00 PDT until 26 June 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Posted on Jun 08, 2026 - 15:14 PDT

United States MMS Carrier Partner Maintenance Jun `29`, `2026` `01:00`-`02:30` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 29 June 2026 at 01:00 PDT until 29 June 2026 at 02:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile, AT&T and Verizon United States handsets via United States short codes.
Posted on Jun 11, 2026 - 08:42 PDT

Australia Voice Carrier Partner Maintenance Jun `29`, `2026` `05:00`-`13:00` PDT

Our Voice carrier partner in Australia is conducting a planned maintenance from 29 June 2026 at 05:00 PDT until 29 June 2026 at 13:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers.
Posted on Jun 18, 2026 - 17:45 PDT

Twilio Interconnect Maintenance Jun `29`, `2026` `06:00`-`07:30` PDT

Twilio will conduct planned maintenance on the Japan Twilio edge location from 29 Jun 2026 at 6:00 PDT until 29 Jun 2026 at 7:30 PDT. During the maintenance window, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
Posted on May 28, 2026 - 19:03 PDT

Twilio Voice Maintenance Jun `29`, `2026` `06:00`-`07:30` PDT

Russia SMS Carrier Maintenance - Tele2 Jun `29`, `2026` `13:00`-`17:00` PDT

The Tele2 network in Russia is conducting a planned maintenance from 29 June 2026 at 13:00 PDT until 29 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on May 29, 2026 - 16:05 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `1`, `2026` `20:00` - Jul `2`, `2026` `00:00` PDT

Twilio is conducting a planned maintenance from 01 July 2026 at 20:00 PDT until 02 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:38 PDT

United States MMS Carrier Partner Maintenance Jul `6`, `2026` `02:00`-`03:30` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 06 July 2026 at 02:00 PDT until 06 July 2026 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from AT&T United States handsets via United States short codes.
Posted on Jun 17, 2026 - 15:52 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `8`, `2026` `20:00` - Jul `9`, `2026` `00:00` PDT

Twilio is conducting a planned maintenance from 08 July 2026 at 20:00 PDT until 09 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:38 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `15`, `2026` `20:00` - Jul `16`, `2026` `00:00` PDT

Twilio is conducting a planned maintenance from 15 July 2026 at 20:00 PDT until 16 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:38 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `22`, `2026` `20:00` - Jul `23`, `2026` `00:00` PDT

Twilio is conducting a planned maintenance from 22 July 2026 at 20:00 PDT until 23 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:39 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `29`, `2026` `20:00` - Jul `30`, `2026` `00:00` PDT

Twilio is conducting a planned maintenance from 29 July 2026 at 20:00 PDT until 30 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
Posted on Jun 01, 2026 - 16:39 PDT

System Metrics Month Week Day

API Response Time - North America

Fetching

API Response Time - Europe

Fetching

Past Incidents

Jun 21, 2026

Unresolved incidents: Twilio Flex Console Maintenance, Cannot Change Phone Number Home Region in the Twilio Legacy Console.

Jun 20, 2026

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Jun 20, 23:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 13:00 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 20 June 2026 at 13:00 PDT until 20 June 2026 at 23:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 20, 08:45 PDT

Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers

Resolved - The incident has been resolved and voice calls from network subscribers in Singapore to Twilio Singapore Phone Numbers are operating normally.
Jun 20, 03:10 PDT

Monitoring - We have observed a recovery in voice calls from network subscribers to Twilio Singapore Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 01:06 PDT

Update - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 20, 00:50 PDT

Update - Twilio customers may be experiencing voice call failures from network subscribers in Singapore to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 19, 16:49 PDT

Update - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 12:49 PDT

Update - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 10:48 PDT

Identified - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 09:48 PDT

Update - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 07:47 PDT

Investigating - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 06:45 PDT

User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines

Resolved - The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.
Jun 20, 00:07 PDT

Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 22:23 PDT

Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 20:17 PDT

Identified - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 19:13 PDT

Investigating - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 19:07 PDT

Jun 19, 2026

Voice Insights Call Summary and Call Meta Record Delays

Resolved - We have fully investigated the voice insights issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 19, 13:32 PDT

Investigating - Our monitoring systems have detected a potential issue with Voice Insights, call summary and call meta record delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 19, 13:20 PDT

SMS Delivery Delays and Failures from Denmark to a Subset of Twilio Denmark Phone Numbers

Resolved - The incident has been resolved and SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers is operating normally.
Jun 19, 12:40 PDT

Update - We have observed a recovery in SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 11:56 PDT

Monitoring - We have observed a recovery in SMS delivery from Denmark to a subset of Twilio Denmark Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 09:53 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Denmark to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 07:24 PDT

Update - Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 05:17 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from network subscribers in Denmark to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 04:12 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Denmark to a subset of Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 04:06 PDT

SMS Delivery Delays from Twilio Phone Numbers to Airtel Kenya

Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Airtel network subscribers in Kenya is operating normally.
Jun 19, 12:25 PDT

Update - We have observed a recovery in SMS delivery from Twilio to Airtel network subscribers in Kenya and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 08:17 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Airtel network subscribers in Kenya and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 06:17 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 04:39 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 02:39 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 01:38 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 00:58 PDT

SMS Delivery Delays from Twilio Phone Numbers to Telia Norway

Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Telia network subscribers in Norway is operating normally.
Jun 19, 12:24 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telia network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 10:22 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telia network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 08:20 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telia network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 07:19 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telia network subscribers in Norway. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 07:01 PDT

SMS Delivery Delays from Network Subscribers to a Subset of Twilio Romania Phone Numbers

Resolved - We are no longer experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. This incident has been resolved.
Jun 19, 08:09 PDT

Update - Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 06:46 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Romania to a subset of Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 05:44 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 05:32 PDT

Belgium SMS Carrier Maintenance - BASE and Telenet Mobile

Completed - The scheduled maintenance has been completed.
Jun 19, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 19:00 PDT

Scheduled - The BASE and Telenet Mobile networks in Belgium are conducting a planned maintenance from 18 June 2026 at 19:00 PDT until 19 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from BASE and Telenet Mobile Belgium handsets.
Jun 16, 23:21 PDT

Jun 18, 2026

United Kingdom Account Security Carrier Partner Maintenance - EE

Completed - The scheduled maintenance has been completed.
Jun 18, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 14:30 PDT

Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 18 June 2026 at 14:30 PDT until 18 June 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Verify Silent Network Auth
Jun 9, 02:49 PDT

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Jun 18, 19:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 15:15 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 18 June 2026 at 15:15 PDT until 18 June 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 18, 05:40 PDT

V3 Transcription API experiencing service issues

Resolved - Service interruption with the V3 Transcriptions API has been resolved and [product][service] is operating normally at this time.
Jun 18, 18:07 PDT

Update - We are investigating a service interruption with the V3 Transcriptions API. At this time, all batch transcription requests using the Google TTS chirp_2 (en-US) model are failing with PERMISSION_DENIED errors, resulting in a complete service outage for V3 transcription workflows. The root cause is a vendor-side issue as Google has blocked access to the chirp_2 model. We are actively working with our provider to resolve this and will provide another update once more information becomes available.

If users are seeing issues with Google TTS chirp_2, using the Deepgram Nova3 language model is a potential workaround at this time.
Jun 18, 12:46 PDT

Investigating - Our monitoring systems have detected a potential issue with V3 transcriptions API failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 18, 11:46 PDT

Czech Republic Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 18, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 12:00 PDT

Scheduled - Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 18 June 2026 at 12:00 PDT until 18 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Jun 16, 07:58 PDT

Kazakhstan SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Jun 18, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 12:01 PDT

Scheduled - The Beeline network in Kazakhstan is conducting a planned maintenance from 18 June 2026 at 12:00 PDT until 18 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Kazakhstan handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 18, 08:24 PDT

Errors Attempting to Add US HostedSMS Numbers to Messaging Services Via Console

Resolved - Errors adding US HostedSMS numbers to Messaging Services via the Console has been resolved and it is operating normally at this time.
Jun 18, 15:07 PDT

Update - Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.
Jun 18, 14:48 PDT

Investigating - Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.
Jun 18, 14:35 PDT

Customers Unable to Update Certain Voice Configurations Via Console

Resolved - Updating voice configurations via the console is not successful has been resolved and it is operating normally at this time.
Jun 18, 14:24 PDT

Update - We are investigating an issue where customers can not apply certain Voice configurations via Console. When updating Voice Configurations, saving those new configurations via the console is not successful. We expect to provide another update in 60 minutes or as soon as more information becomes available
Jun 18, 14:12 PDT

Investigating - Our monitoring systems have detected a potential issue with Updating Voice Configuration With SIP Trunk. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 18, 14:02 PDT

Vietnam SMS Carrier Maintenance - Viettel Mobile

Completed - The scheduled maintenance has been completed.
Jun 18, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:00 PDT

Scheduled - The Viettel Mobile network in Vietnam is conducting a planned maintenance from 18 June 2026 at 10:00 PDT until 18 June 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Viettel Mobile Vietnam handsets.
Jun 17, 00:36 PDT

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 18 June 2026 at 02:00 PDT until 18 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
Jun 6, 01:30 PDT

Belgium SMS Carrier Maintenance - Telenet Mobile and BASE

Completed - The scheduled maintenance has been completed.
Jun 18, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:01 PDT

Scheduled - The Telenet Mobile and BASE networks in Belgium are conducting a planned maintenance from 17 June 2026 at 19:00 PDT until 18 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Telenet Mobile and BASE Belgium handsets.
Jun 15, 22:35 PDT

Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot

Resolved - We are no longer experiencing elevated latency issues affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. This incident has been resolved.
Jun 18, 00:10 PDT

Update - We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jun 17, 14:56 PDT

Update - We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 17, 10:18 PDT

Update - We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 08:18 PDT

Investigating - We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 07:18 PDT

United States Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 18, 00:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 19:02 PDT

Scheduled - Our service partner is conducting a planned maintenance from 17 June 2026 at 19:00 PDT until 18 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: AT&T Mobility United States, Sprint United States, T-Mobile United States, Verizon Wireless United States.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 16, 07:21 PDT

United States and Canada Twilio SMS and MMS Maintenance

Completed - The scheduled maintenance has been completed.
Jun 18, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 PDT

Scheduled - Twilio is conducting a planned maintenance from 17 June 2026 at 20:00 PDT until 18 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
May 1, 00:52 PDT

Jun 17, 2026

Intelligent Alerts Unavailable

Resolved - Issue affecting alerts has been resolved and Intelligent Alerts is operating normally at this time.
Jun 17, 20:14 PDT

Monitoring - Our engineers have restored the data in our system and Intelligent Alerts should now be available. We will continue to monitor to ensure full service recovery. We'll provide another update in 30 minutes or as soon as more information becomes available
Jun 17, 19:42 PDT

Investigating - Our monitoring systems have identified a potential issue affecting alerts. Our engineers have been alerted and are investigating. We will share an update within 1 hour or as soon as more information becomes available.
Jun 17, 19:04 PDT

Russia SMS Carrier Maintenance - Win Mobile and UralTel/U-Tel/Ermak RMS

Completed - The scheduled maintenance has been completed.
Jun 17, 19:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 14:00 PDT

Scheduled - The Win Mobile and UralTel/U-Tel/Ermak RMS networks in Russia are conducting a planned maintenance from 17 June 2026 at 14:00 PDT until 17 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Win Mobile and UralTel/U-Tel/Ermak RMS Russia handsets.
Jun 11, 07:58 PDT

United Arab Emirates SMS Carrier Maintenance - Etisalat

Completed - The scheduled maintenance has been completed.
Jun 17, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:00 PDT

Scheduled - The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 17 June 2026 at 13:00 PDT until 17 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Jun 11, 08:39 PDT

Czech Republic Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 17, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 12:00 PDT

Scheduled - Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 17 June 2026 at 12:00 PDT until 17 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Jun 2, 07:32 PDT

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Jun 17, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:02 PDT

Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 17 June 2026 at 13:00 PDT until 17 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
May 29, 16:03 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Jun 17, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:59 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 17 June 2026 at 13:59 PDT until 17 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Jun 12, 23:51 PDT

SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Philippines

Resolved - The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in the Philippines is operating normally.
Jun 17, 16:06 PDT

Monitoring - We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 14:05 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 17, 10:50 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 08:49 PDT

Identified - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 07:49 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 07:42 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Jun 17, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:03 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 17 June 2026 at 13:00 PDT until 17 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 17, 07:04 PDT

MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Verizon United States

Resolved - The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Jun 17, 15:52 PDT

Monitoring - We have observed a recovery in MMS delivery delays and failures from Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 13:50 PDT

Update - Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 17, 12:40 PDT

Update - Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 10:40 PDT

Update - Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 09:39 PDT

Update - Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 17, 07:27 PDT

Update - Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 17, 03:23 PDT

Update - Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 01:21 PDT

Identified - Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 00:19 PDT

Update - Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 22:31 PDT

Update - Twilio customers may be experiencing MMS delivery failure from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 20:31 PDT

Update - Twilio customers may be experiencing MMS delivery Failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 19:36 PDT

Investigating - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 19:30 PDT

SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States

Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States is operating normally.
Jun 17, 15:17 PDT

Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 16, 17:59 PDT

Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 10, 01:37 PDT

Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 9, 17:36 PDT

Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 13:35 PDT

Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 11:34 PDT

Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 8, 22:02 PDT

Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
May 5, 04:43 PDT

Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
May 4, 20:42 PDT

Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 4, 16:41 PDT

Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 4, 14:41 PDT

Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 13:40 PDT

Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 4, 13:40 PDT

Russia SMS Carrier Maintenance - Gazprombank Mobile

Completed - The scheduled maintenance has been completed.
Jun 17, 14:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:01 PDT

Scheduled - The Gazprombank Mobile network in Russia is conducting a planned maintenance from 17 June 2026 at 13:00 PDT until 17 June 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.
Jun 15, 05:47 PDT

User Authentication Identity SNA Missing Redirects for KPN in Netherlands

Resolved - The incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
Jun 17, 13:38 PDT

Monitoring - We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 13:35 PDT

Identified - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 13:25 PDT

Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in Netherlands. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 17, 09:16 PDT

Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in Netherlands. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 07:16 PDT

Investigating - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 06:11 PDT

New Zealand Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 17, 13:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 12:01 PDT

Scheduled - Our Voice carrier partner in New Zealand is conducting a planned maintenance from 17 June 2026 at 12:00 PDT until 17 June 2026 at 13:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
Jun 2, 02:09 PDT

SMS Delivery Receipt Delays from Twilio to Bitel Peru

Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Bitel network subscribers in Peru are operating normally.
Jun 17, 10:32 PDT

Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Bitel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 08:29 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 17, 04:51 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 02:46 PDT

Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 01:42 PDT

United States SMS and MMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:01 PDT

Scheduled - The AT&T network in the United States is conducting a planned maintenance from 16 June 2026 at 18:00 PDT until 17 June 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from AT&T United States handsets when sending via subset of long codes and toll free numbers.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 16, 07:42 PDT

United States SMS Carrier Maintenance - AT&T

Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding.
Jun 17, 00:06 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 19:00 PDT

Scheduled - The AT&T network in the United States is conducting a planned maintenance from 16 June 2026 at 19:00 PDT until 17 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to AT&T United States handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 15, 23:35 PDT

Jun 16, 2026

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Jun 16, 22:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 16:00 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 16 June 2026 at 16:00 PDT until 16 June 2026 at 22:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 16, 15:53 PDT

United Arab Emirates SMS Carrier Maintenance - Etisalat

Completed - The scheduled maintenance has been completed.
Jun 16, 19:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 13:00 PDT

Scheduled - The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 16 June 2026 at 13:00 PDT until 16 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Jun 11, 08:39 PDT

Czech Republic Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 16, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 12:00 PDT

Scheduled - Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 16 June 2026 at 12:00 PDT until 16 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Jun 2, 07:32 PDT

Bangladesh SMS Carrier Maintenance - Grameenphone

Completed - The scheduled maintenance has been completed.
Jun 16, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 11:00 PDT

Scheduled - The Grameenphone network in Bangladesh is conducting a planned maintenance from 16 June 2026 at 11:00 PDT until 16 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Grameenphone Bangladesh handsets.
Jun 11, 03:30 PDT

Malaysia SMS Carrier Maintenance - U Mobile

Completed - The scheduled maintenance has been completed.
Jun 16, 16:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 12:01 PDT

Scheduled - The U Mobile network in Malaysia is conducting a planned maintenance from 16 June 2026 at 12:00 PDT until 16 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to U Mobile Malaysia handsets.
Jun 12, 02:27 PDT

Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot.

Resolved - Knowledge retrieval in Conversation Intelligence and Flex Copilot has been resolved.
Jun 16, 15:36 PDT

Monitoring - Knowledge retrieval in Conversation Intelligence and Flex Copilot are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 16, 14:49 PDT

Investigating - We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-powered features. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Jun 16, 14:01 PDT

Whatsapp Media Message Delivery Errors

Resolved - The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.
Jun 16, 13:06 PDT

Monitoring - The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.
Jun 16, 11:17 PDT

Update - We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.
Jun 16, 10:56 PDT

Update - We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.
Jun 16, 09:50 PDT

Investigating - Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 16, 09:42 PDT

SMS Delivery Delays and Failures from a Subset of Twilio Sender IDs to Multiple Networks in India

Resolved - The incident has been resolved and SMS delivery from network subscribers to Twilio India is operating normally.
Jun 16, 12:01 PDT

Update - Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 09:24 PDT

Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 07:23 PDT

Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 06:14 PDT

Update - Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 05:55 PDT

Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in India when using pre-registered sender IDs. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 04:50 PDT

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Jun 16, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 02:00 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 16 June 2026 at 02:00 PDT until 16 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
Jun 6, 01:26 PDT

United States SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:02 PDT

Scheduled - The AT&T network in the United States is conducting a planned maintenance from 15 June 2026 at 20:00 PDT until 16 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.
Jun 13, 04:50 PDT

Jun 15, 2026

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 15, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:35 PDT

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 15 June 2026 at 21:35 PDT until 15 June 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 15, 14:31 PDT

Spain SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 15, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:01 PDT

Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance from 15 June 2026 at 20:00 PDT until 15 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Spain handsets.
Jun 12, 11:00 PDT

Russia SMS Carrier Maintenance - MTS

Completed - The scheduled maintenance has been completed.
Jun 15, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:00 PDT

Scheduled - The MTS network in Russia is conducting a planned maintenance from 15 June 2026 at 20:00 PDT until 15 June 2026 at 21:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
Jun 10, 05:01 PDT

United Arab Emirates SMS Carrier Maintenance - Etisalat

Completed - The scheduled maintenance has been completed.
Jun 15, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 13:01 PDT

Scheduled - The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 15 June 2026 at 13:00 PDT until 15 June 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Jun 11, 08:37 PDT

SMS Delivery Delays and Failures from Twilio Phone Numbers to H3G Sweden

Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden is operating normally.
Jun 15, 18:47 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 16:38 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to H3G network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 16:38 PDT

Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to H3G network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 15:34 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to H3G network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 15:21 PDT

Italy SMS Carrier Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Jun 15, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 14:01 PDT

Scheduled - The Vodafone network in Italy is conducting a planned maintenance from 15 June 2026 at 14:00 PDT until 15 June 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Italy handsets.
Jun 12, 02:28 PDT

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Jun 15, 17:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 13:00 PDT

Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 15 June 2026 at 13:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
May 29, 16:03 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Jun 15, 17:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 15 June 2026 at 10:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 10, 10:04 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Jun 15, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 13:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 15 June 2026 at 13:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 8, 08:55 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Jun 15, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 14:00 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 15 June 2026 at 14:00 PDT until 15 June 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Jun 2, 12:30 PDT

User Authentication Identity Gateway API Failure Increase in Canada

Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Jun 15, 16:19 PDT

Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 14:55 PDT

Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 15, 13:52 PDT

Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Jun 15, 12:46 PDT

Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 10:23 PDT

Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 09:19 PDT

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Mexico

Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on affected networks in Mexico is operating normally.
Jun 15, 15:26 PDT

Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 13:26 PDT

Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 12:53 PDT

Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 12:52 PDT

Bangladesh SMS Carrier Maintenance - Banglalink

Completed - The scheduled maintenance has been completed.
Jun 15, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 11:00 PDT

Scheduled - The Banglalink network in Bangladesh is conducting a planned maintenance from 15 June 2026 at 11:00 PDT until 15 June 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Banglalink Bangladesh handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 14, 23:59 PDT

SMS Delivery Failures From Network Subscribers to a Subset of Twilio Brazil Short Codes

Resolved - The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
Jun 15, 14:22 PDT

Update - We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 15, 11:36 PDT

Monitoring - We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 09:36 PDT

Investigating - Twilio customers may be experiencing SMS delivery failures from Brazil to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 08:32 PDT

Elevated Media message delivery delays and degradation in Media Fetch APIs

Resolved - Media message delivery and Media Fetch API performance were degraded for 13 minutes, from 09:00 to 09:13 Pacific Time on 06/02/2026. During this window, customers may have experienced delays in media message delivery and 5xx responses from the Media Fetch API. The issue has been resolved.
Jun 15, 14:08 PDT

User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States

Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
Jun 15, 13:11 PDT

Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 11:10 PDT

Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 10:06 PDT

Twilio Voice Maintenance

Completed - The scheduled maintenance has been completed.
Jun 15, 08:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 07:01 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 15, 11:01 PDT

Scheduled - Twilio will conduct planned maintenance on the Singapore Twilio network from 15 Jun 2026 at 7:00 PDT until 15 Jun 2026 at 8:30 PDT. During the maintenance window, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
May 15, 11:00 PDT

Twilio Interconnect Maintenance

Completed - The scheduled maintenance has been completed.
Jun 15, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 07:00 PDT

Scheduled - Twilio will conduct planned maintenance on the Singapore Twilio network from 15 Jun 2026 at 7:00 PDT until 15 Jun 2026 at 8:30 PDT During the maintenance window, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
May 15, 11:31 PDT

Automated Alert: No Customer Impact

Resolved - We have fully investigated the issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 15, 06:52 PDT

Investigating - Our monitoring systems have detected a potential issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Jun 15, 06:33 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Jun 15, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 15 June 2026 at 00:00 PDT until 15 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via subset of long codes and short codes.
Jun 11, 22:09 PDT

Issues with SMPP Delivery Receipts

Resolved - Twilio Programmable Messaging was degraded for 159 minutes between 16:35 and 19:15 UTC on 06/12/2026. During this period of time, customers may have experienced delayed or dropped SMPP delivery receipts. The issue has now been resolved.
Jun 15, 00:29 PDT

Jun 14, 2026

Malaysia SMS Carrier Maintenance - Celcom

Completed - The scheduled maintenance has been completed.
Jun 14, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 09:00 PDT

Scheduled - The Celcom network in Malaysia is conducting a planned maintenance from 14 June 2026 at 09:00 PDT until 14 June 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Celcom Malaysia handsets.
Jun 12, 16:18 PDT

SMS Delivery Delays from Twilio to Smart Philippines

Resolved - The incident has been resolved and SMS delivery from Twilio to Smart network subscribers in the Philippines is operating normally.
Jun 14, 07:56 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio to Smart network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 05:54 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 04:21 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 14, 03:20 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 14, 03:03 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Jun 14, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 14:00 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 13 June 2026 at 14:00 PDT until 14 June 2026 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 9, 08:05 PDT

Jun 13, 2026

Jun 12, 2026

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Jun 12, 21:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 14:45 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 12 June 2026 at 14:45 PDT until 12 June 2026 at 21:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 12, 06:14 PDT

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems United States

Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States is operating normally.
Jun 12, 16:06 PDT

Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 12, 01:53 PDT

Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 11, 17:48 PDT

Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 13:48 PDT

Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 11:47 PDT

Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 10, 18:39 PDT

Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless network subscribers. Our team has identified the cause, and is working to resolve the issue. Additionally, we have observed a recovery in SMS delivery from Twilio to Panhandle Telecommunications Systems network subscribers. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 8, 18:37 PDT

Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 5, 02:20 PDT

Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 4, 18:19 PDT

Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 4, 14:18 PDT

Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 4, 12:17 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 4, 11:17 PDT

Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 4, 10:51 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 4, 09:51 PDT

Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform

Resolved - The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.
Jun 12, 13:37 PDT

Monitoring - We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 11:52 PDT

Update - We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 10:00 PDT

Update - We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 08:05 PDT

Update - We are experiencing delivery delays and failures when sending messages from WhatsApp, Verify, and Messenger platform. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 07:10 PDT

SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan

Resolved - The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Jun 12, 13:29 PDT

Update - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 11, 21:28 PDT

Update - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 11, 13:27 PDT

Update - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 09:27 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 07:26 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 11, 06:40 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 10, 14:38 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 06:38 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 02:25 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 00:25 PDT

Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 23:19 PDT

SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay

Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.
Jun 12, 12:10 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 07:52 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 03:48 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 01:43 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 00:20 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 23:00 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 22:00 PDT

SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela

Resolved - The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.
Jun 12, 11:40 PDT

Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 09:38 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 12, 02:52 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 22:51 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 20:35 PDT

Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 19:35 PDT

Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 19:33 PDT

Twilio Sender ID Registrations Affected

Resolved - Twilio Sender ID registrations was degraded for about 30 minutes between 9:24PM and 9:55PM Pacific Time on 06/11/2026. During this period of time customers may have experienced problems submitting Embedded Registrations. The issue has now been resolved.
Jun 12, 10:30 PDT

SMS Delivery Failures from Multiple Networks in United Kingdom to a Subset of Twilio Long Codes

Resolved - The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.
Jun 12, 06:31 PDT

Monitoring - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United Kingdom Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 04:22 PDT

Update - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 11, 20:40 PDT

Update - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 16:33 PDT

Update - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 14:31 PDT

Identified - Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 13:31 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 13:30 PDT

SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile

Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile is operating normally.
Jun 12, 06:18 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 04:35 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 02:30 PDT

Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 00:30 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 23:29 PDT

SMS Delivery Delays from Twilio to MPT Myanmar

Resolved - The incident has been resolved and SMS delivery from Twilio to MPT network subscribers in Myanmar is operating normally.
Jun 12, 05:39 PDT

Update - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 16 hours or as soon as more information becomes available.
Jun 11, 13:34 PDT

Update - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 8 hours or as soon as more information becomes available.
Jun 11, 05:33 PDT

Update - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 4 hours or as soon as more information becomes available.
Jun 11, 01:25 PDT

Monitoring - We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 2 hours or as soon as more information becomes available.
Jun 10, 23:21 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 10, 16:05 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 10, 00:04 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 9, 16:03 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 12:02 PDT

Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 09:58 PDT

Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 08:55 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 05:08 PDT

Update - Twilio customers may be experiencing SMS DLR delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 02:55 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 01:54 PDT

Canada Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 12, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 PDT

Scheduled - Our service partner is conducting a planned maintenance from 11 June 2026 at 21:00 PDT until 12 June 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
May 27, 14:17 PDT

Jun 11, 2026

SMS Delivery Delays from Twilio to Glo Nigeria

Resolved - The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.
Jun 11, 23:04 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio to Glo network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 21:04 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 20:23 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 18:22 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 17:21 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 17:19 PDT

MMS Delivery Failures from a Subset of Twilio Short Codes, Long Codes, and Toll-Free Numbers to US Cellular United States

Resolved - We are posting a retrospective update for an incident that occurred on 06/11/2026 18:20 UTC . Customers may have experienced MMS Delivery Failures from a Subset of Twilio Shortcode, Longcode and Toll-Free Numbers to US Cellular network subscribers in the United States. This incident has been resolved as of 06/11/2026 18:51 UTC. We apologize for the delay in this communication.
Jun 11, 14:56 PDT

SMS Delivery Failures from a Subset of Twilio Short Codes to AT&T United States

Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States is operating normally.
Jun 11, 13:32 PDT

Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 11:30 PDT

Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 11:01 PDT

Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 10:52 PDT

SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland

Resolved - The incident has been resolved and SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland is operating normally.
Jun 11, 10:34 PDT

Update - We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 06:26 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 04:19 PDT

Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 20:50 PDT

Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 16:44 PDT

Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 14:44 PDT

Identified - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 13:43 PDT

Update - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 13:19 PDT

Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 12:12 PDT

Retroactive Incident: Mail Delivery Delay to a Small Subset of Users

Resolved - Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.
Jun 11, 10:04 PDT

User Authentication Identity Gateway API Failure Increase in Canada

Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Jun 11, 04:42 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:01 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 10 June 2026 at 20:00 PDT until 11 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jun 9, 11:30 PDT

United States Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 11, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 PDT

Scheduled - Our service partner is conducting a planned maintenance from 10 June 2026 at 23:00 PDT until 11 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: AT&T Mobility United States, Sprint United States, T-Mobile United States, Verizon Wireless United States.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 9, 14:08 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 11, 02:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 PDT

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 11 June 2026 at 01:00 PDT until 11 June 2026 at 02:30 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States short codes.
May 28, 05:48 PDT

SMS Delivery Delays from Twilio to MTN Zambia

Resolved - We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 02:09 PDT

Monitoring - We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 00:08 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 19:21 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 15:16 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 13:15 PDT

Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 12:15 PDT

Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 12:13 PDT

United States and Canada Twilio SMS and MMS Maintenance

Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 PDT

Scheduled - Twilio is conducting a planned maintenance from 10 June 2026 at 20:00 PDT until 11 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
May 1, 00:52 PDT

Jun 10, 2026

SMS Delivery Delays and Delivery Receipt Delays from Twilio to Vodafone Omnitel Italy

Resolved - The incident has been resolved and SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy are operating normally.
Jun 10, 23:24 PDT

Update - We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 19:21 PDT

Monitoring - We have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 17:18 PDT

Update - We have observed a recovery in SMS delivery report from Twilio to Multiple network subscribers in Italy Except Vodafone Omnitel. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 10, 11:28 PDT

Update - Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 10, 07:22 PDT

Update - Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 04:42 PDT

Identified - Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. Message delivery and delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 03:42 PDT

Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Multiple network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 10, 03:41 PDT

Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to COOP and Vodafone Omnitel network subscribers in Italy. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 10, 02:39 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Jun 10, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:30 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 10 June 2026 at 21:30 PDT until 10 June 2026 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Product: Verify Silent Network Auth
Jun 4, 16:01 PDT

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 10, 22:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:03 PDT

Scheduled - Our SMS carrier partner in Peru and Colombia is conducting a planned maintenance from 10 June 2026 at 20:00 PDT until 10 June 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from WOM, Telefonica and ETB Peru and Colombia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 10, 10:02 PDT

Jun 9, 2026

Jun 8, 2026

Jun 7, 2026

Related

Scheduled Maintenance

United Kingdom Account Security Carrier Partner Maintenance - EE Jun 21, 2026 13:50-19:25 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun 21, 2026 21:30-23:00 PDT

Australia Voice Carrier Partner Maintenance Jun 22, 2026 04:00-05:00 PDT

Russia SMS Carrier Maintenance - Tele2 Jun 22, 2026 13:00-17:00 PDT

United Kingdom SMS Carrier Maintenance - Three Jun 22, 2026 17:15-23:00 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun 22, 2026 17:30-21:50 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Jun 22, 2026 20:00-22:00 PDT

United States SMS and MMS Carrier Partner Maintenance Jun 23, 2026 21:00 - Jun 24, 2026 05:00 PDT

Russia SMS Carrier Maintenance - Tele2 Jun 24, 2026 13:00-17:00 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun 24, 2026 18:00-20:30 PDT

United States and Canada Twilio SMS and MMS Maintenance Jun 24, 2026 20:00 - Jun 25, 2026 00:00 PDT

Canada Account Security Service Partner Maintenance Jun 25, 2026 21:00 - Jun 26, 2026 01:00 PDT

United States MMS Carrier Partner Maintenance Jun 29, 2026 01:00-02:30 PDT

Australia Voice Carrier Partner Maintenance Jun 29, 2026 05:00-13:00 PDT

Twilio Interconnect Maintenance Jun 29, 2026 06:00-07:30 PDT

Twilio Voice Maintenance Jun 29, 2026 06:00-07:30 PDT

Russia SMS Carrier Maintenance - Tele2 Jun 29, 2026 13:00-17:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 1, 2026 20:00 - Jul 2, 2026 00:00 PDT

United States MMS Carrier Partner Maintenance Jul 6, 2026 02:00-03:30 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 8, 2026 20:00 - Jul 9, 2026 00:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 15, 2026 20:00 - Jul 16, 2026 00:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 22, 2026 20:00 - Jul 23, 2026 00:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Jul 29, 2026 20:00 - Jul 30, 2026 00:00 PDT

Past Incidents

United Kingdom Account Security Carrier Partner Maintenance - EE Jun `21`, `2026` `13:50`-`19:25` PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `21`, `2026` `21:30`-`23:00` PDT

Australia Voice Carrier Partner Maintenance Jun `22`, `2026` `04:00`-`05:00` PDT

Russia SMS Carrier Maintenance - Tele2 Jun `22`, `2026` `13:00`-`17:00` PDT

United Kingdom SMS Carrier Maintenance - Three Jun `22`, `2026` `17:15`-`23:00` PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `22`, `2026` `17:30`-`21:50` PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Jun `22`, `2026` `20:00`-`22:00` PDT

United States SMS and MMS Carrier Partner Maintenance Jun `23`, `2026` `21:00` - Jun `24`, `2026` `05:00` PDT

Russia SMS Carrier Maintenance - Tele2 Jun `24`, `2026` `13:00`-`17:00` PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `24`, `2026` `18:00`-`20:30` PDT

United States and Canada Twilio SMS and MMS Maintenance Jun `24`, `2026` `20:00` - Jun `25`, `2026` `00:00` PDT

Canada Account Security Service Partner Maintenance Jun `25`, `2026` `21:00` - Jun `26`, `2026` `01:00` PDT

United States MMS Carrier Partner Maintenance Jun `29`, `2026` `01:00`-`02:30` PDT

Australia Voice Carrier Partner Maintenance Jun `29`, `2026` `05:00`-`13:00` PDT

Twilio Interconnect Maintenance Jun `29`, `2026` `06:00`-`07:30` PDT

Twilio Voice Maintenance Jun `29`, `2026` `06:00`-`07:30` PDT

Russia SMS Carrier Maintenance - Tele2 Jun `29`, `2026` `13:00`-`17:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `1`, `2026` `20:00` - Jul `2`, `2026` `00:00` PDT

United States MMS Carrier Partner Maintenance Jul `6`, `2026` `02:00`-`03:30` PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `8`, `2026` `20:00` - Jul `9`, `2026` `00:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `15`, `2026` `20:00` - Jul `16`, `2026` `00:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `22`, `2026` `20:00` - Jul `23`, `2026` `00:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Jul `29`, `2026` `20:00` - Jul `30`, `2026` `00:00` PDT