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        Scheduled maintenance
        System Metrics
        United Kingdom Account Security Carrier Partner Maintenance - Three
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 17, 2025 - 21:30 PDT
        Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 17 June 2025 at 21:30 PDT until 17 June 2025 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Jun 17, 2025 21:30-22:30 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 17, 2025 - 21:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 17 June 2025 at 21:00 PDT until 18 June 2025 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Jun 17, 2025 21:00 - Jun 18, 2025 03:30 PDT
        Chile SMS Carrier Maintenance - VTR Movil
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 17, 2025 - 20:00 PDT
        Scheduled - The VTR Movil network in Chile is conducting an emergency maintenance from 17 June 2025 at 20:00 PDT until 17 June 2025 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to VTR Movil Chile handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 17, 2025 20:00-23:00 PDT
        Slow Response Times and Increased Errors for Lookup API V2
        Update - Twilio Lookup API V2 was degraded for 38 minutes between 3:35pm and 4:13pm Pacific Time on 06/17/2025. During this period of time customers may have experienced slow API response times and increased errors. The issue has now been resolved.
        Jun 17, 2025 - 17:17 PDT
        Investigating - Our monitoring systems have detected a potential issue with Lookup API v2. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 17, 2025 - 16:18 PDT
        Call Failures to KPN Network in Netherlands
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 17, 2025 - 15:56 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 16, 2025 - 16:17 PDT
        Update - We are continuing to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 15, 2025 - 16:17 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 14, 2025 - 16:17 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 13, 2025 - 16:30 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 12, 2025 - 16:30 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 11, 2025 - 16:28 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 10, 2025 - 16:29 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 09, 2025 - 16:29 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 08, 2025 - 16:27 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 07, 2025 - 16:28 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 06, 2025 - 16:29 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 05, 2025 - 16:16 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 04, 2025 - 16:17 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 03, 2025 - 16:37 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 02, 2025 - 16:17 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jun 01, 2025 - 16:17 PDT
        Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        May 31, 2025 - 16:17 PDT
        Update - We continue to experience a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        May 31, 2025 - 00:50 PDT
        Update - We continue to experience a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        May 30, 2025 - 16:51 PDT
        Update - We continue to experience a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        May 30, 2025 - 12:56 PDT
        Update - We are observing a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        May 30, 2025 - 11:01 PDT
        Investigating - We are observing a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        May 30, 2025 - 10:05 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 17, 2025 - 15:15 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 17 June 2025 at 15:15 PDT until 17 June 2025 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 17, 2025 15:15-23:00 PDT
        SMS Delivery Delay to TNM Network in Malawi
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 17, 2025 - 04:00 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 16, 2025 - 04:10 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 15, 2025 - 04:23 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 14, 2025 - 04:35 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 13, 2025 - 04:35 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jun 12, 2025 - 12:41 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 12, 2025 - 04:41 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 12, 2025 - 00:49 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 2025 - 22:59 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 11, 2025 - 22:02 PDT
        United States and Canada Twilio SMS and MMS Maintenance
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 04, 2025 - 20:00 PDT
        Scheduled - Twilio is conducting a series of planned maintenances from 04 June 2025 at 20:00 PDT until 26 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.



        Note, the maintenance will be carried out on each of the following dates and times:



        04 June 2025 at 20:00 PDT until 05 June 2025 at 00:00 PDT

        11 June 2025 at 20:00 PDT until 12 June 2025 at 00:00 PDT

        18 June 2025 at 20:00 PDT until 18 June 2025 at 20:00 PDT

        25 June 2025 at 20:00 PDT until 26 June 2025 at 00:00 PDT
        Jun 4, 2025 20:00 - Jun 26, 2025 00:00 PDT
        Russia SMS Carrier Maintenance - Tele2
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 02, 2025 - 13:01 PDT
        Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 02 June 2025 at 13:00 PDT until 25 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        02 June 2025 at 13:00 PDT until 02 June 2025 at 17:00 PDT

        04 June 2025 at 13:00 PDT until 04 June 2025 at 17:00 PDT

        09 June 2025 at 13:00 PDT until 09 June 2025 at 17:00 PDT

        11 June 2025 at 13:00 PDT until 11 June 2025 at 17:00 PDT

        16 June 2025 at 13:00 PDT until 16 June 2025 at 17:00 PDT

        18 June 2025 at 13:00 PDT until 18 June 2025 at 17:00 PDT

        23 June 2025 at 13:00 PDT until 23 June 2025 at 17:00 PDT

        25 June 2025 at 13:00 PDT until 25 June 2025 at 17:00 PDT
        Jun 2, 2025 13:00 - Jun 25, 2025 17:00 PDT
        Uptime over the past 90 days. View historical uptime.
        PROGRAMMABLE MESSAGING Operational
        90 days ago
        100.0 % uptime
        Today
        MMS Operational
        SMS Operational
        SMPP Operational
        Messaging Channels Operational
        Notify Operational
        Conversations Operational
        Messaging Insights Operational
        Messaging Services Operational
        Content API Operational
        Toll-free verification ? Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN Operational
        SIP Interface Operational
        Client Web Operational
        Client Mobile ? Operational
        Conference ? Operational
        Recording ? Operational
        Queue ? Operational
        Text-to-Speech ? Operational
        Recording Transcriptions Operational
        TwiML Operational
        Voice Insights Operational
        Speech Recognition Operational
        Intelligence Operational
        Pay Operational
        Media Streams Operational
        Dialogflow Operational
        ConversationRelay Operational
        90 days ago
        100.0 % uptime
        Today
        ACCOUNT SECURITY Operational
        Authy 2FA Operational
        Verify Operational
        Authy App Operational
        Lookup ? Operational
        ELASTIC SIP TRUNKING Operational
        Origination ? Operational
        Termination Operational
        FLEX Operational
        Flex Application Platform Operational
        TaskRouter ? Operational
        Flex Insights Operational
        Flex Agent Desktop Operational
        Flex Queue Stats Operational
        Flex Teams View Operational
        Flex Admin Console Operational
        Flex Routing Operational
        Flex Conversations Operational
        Flex Programmable Chat Operational
        Flex Programmable Voice Operational
        Proxy Operational
        Flex Plugins Operational
        Flex Billing Operational
        INTERCONNECT Operational
        PHONE NUMBERS ? Operational
        PROGRAMMABLE CHAT Operational
        PROGRAMMABLE VIDEO Operational
        Group Rooms Operational
        Peer-to-Peer Rooms Operational
        Recordings Operational
        Compositions Operational
        Network Traversal Service ? Operational
        Go Rooms Operational
        Video Insights Operational
        PROXY Operational
        SERVERLESS Operational
        Studio Operational
        Functions Operational
        Assets Operational
        TwiML Bins Operational
        Sync Operational
        DEVELOPER TOOLS Operational
        Console Operational
        Event Streams Operational
        Debugger & Alarms Operational
        Documentation Operational
        REST API Operational
        Bulk Export Operational
        TWILIO PLATFORM Operational
        Billing Operational
        Customer Support Center ? Operational
        Other Operational
        Account Insights Operational
        Trust Hub Operational
        Organization Operational
        CARRIER NETWORK Degraded Performance
        SMS Long Code, North America Under Maintenance
        MMS Long Code, North America Under Maintenance
        SMS Short Code, North America Under Maintenance
        MMS Short Code, North America Under Maintenance
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        Voice, North America Operational
        Voice, Latin America Operational
        SMS, Latin America Under Maintenance
        Voice, APAC Operational
        SMS, APAC Operational
        MMS, APAC Operational
        Voice, Europe Degraded Performance
        SMS, Europe Operational
        Voice, Middle East & Africa Operational
        SMS, Middle East & Africa Operational
        Verify Silent Network Auth Under Maintenance
        Lookup Identity Match Under Maintenance
        Lookup Line Type Intelligence [Legacy API] Operational
        Lookup Line Type Intelligence [Twilio API] Operational
        Lookup SIM Swap Under Maintenance
        Legacy Identity MatchAndAttributes Under Maintenance
        FRONTLINE Operational
        Sender ID Operational
        90 days ago
        100.0 % uptime
        Today
        ZIPWHIP MESSAGING Operational
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        ZIPWHIP TOOLS Operational
        Zipwhip Provisioner Dashboard and API Operational
        Zipwhip Support Ticketing Operational
        Toll-Free Verification Portal Operational
        Operational
        Degraded Performance
        Partial Outage
        Major Outage
        Maintenance
        Major outage
        Partial outage
        No downtime recorded on this day.
        No data exists for this day.
        had a major outage.
        had a partial outage.

        No incidents or maintenance related to this downtime.

        Scheduled Maintenance

        United States SMS Carrier Partner Maintenance Jun 17, 2025 23:00 - Jun 18, 2025 04:00 PDT

        Our SMS carrier partner in the United States is conducting a planned maintenance from 17 June 2025 at 23:00 PDT until 18 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
        Posted on Jun 13, 2025 - 15:03 PDT

        Japan Voice Carrier Partner Maintenance Jun 18, 2025 06:00-07:00 PDT

        Our Voice carrier partner in Japan is conducting a planned maintenance from 18 June 2025 at 06:00 PDT until 18 June 2025 at 07:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Japan phone numbers.
        Posted on May 05, 2025 - 09:49 PDT

        Russia SMS Carrier Maintenance - Gazprom Telekom Jun 18, 2025 13:00-17:00 PDT

        The Gazprom Telekom network in Russia is conducting a planned maintenance from 18 June 2025 at 13:00 PDT until 18 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprom Telekom Russia handsets.
        Posted on Jun 16, 2025 - 03:06 PDT

        Russia SMS Carrier Maintenance - MegaFon Jun 18, 2025 13:00-17:00 PDT

        The MegaFon network in Russia is conducting a planned maintenance from 18 June 2025 at 13:00 PDT until 18 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Posted on Jun 17, 2025 - 04:50 PDT

        US SMS Carrier Maintenance - Small US Carriers Jun 18, 2025 20:00-22:00 PDT

        A subset of small networks in the US are conducting a planned maintenance from 18 June 2025 at 20:00 PDT until 18 June 2025 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Posted on Jun 12, 2025 - 21:12 PDT

        Canada SMS Carrier Partner Maintenance Jun 18, 2025 21:00 - Jun 19, 2025 01:00 PDT

        Our SMS carrier partner in Canada is conducting a planned maintenance from 18 June 2025 at 21:00 PDT until 19 June 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Canada handsets.
        Posted on Jun 09, 2025 - 14:45 PDT

        United States MMS Carrier Partner Maintenance Jun 18, 2025 23:00 - Jun 19, 2025 01:00 PDT

        Our MMS carrier partner in the United States is conducting a planned maintenance from 18 June 2025 at 23:00 PDT until 19 June 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States long codes and short codes.
        Posted on Jun 05, 2025 - 13:47 PDT

        United States SMS Carrier Partner Maintenance Jun 18, 2025 23:00 - Jun 19, 2025 04:00 PDT

        Our SMS carrier partner in the United States is conducting a planned maintenance from 18 June 2025 at 23:00 PDT until 19 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
        Posted on Jun 13, 2025 - 15:04 PDT

        Colombia Account Security Service Partner Maintenance Jun 19, 2025 02:00-04:00 PDT

        Our service partner is conducting a planned maintenance from 19 June 2025 at 02:00 PDT until 19 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Claro Colombia, Movistar Colombia, Tigo Colombia.



        Impacted Product: Lookup SIM Swap
        Posted on Jun 10, 2025 - 08:58 PDT

        Australia Voice Carrier Partner Maintenance Jun 19, 2025 05:00-09:00 PDT

        Our Voice carrier partner in Australia is conducting a planned maintenance from 19 June 2025 at 05:00 PDT until 19 June 2025 at 09:00 PDT. During the maintenance window, there could be Intermittent delays from Twilio Australia mobile phone numbers.
        Posted on Jun 10, 2025 - 00:33 PDT

        United States SMS and MMS Carrier Maintenance - Verizon Jun 19, 2025 09:00 - Jun 20, 2025 03:00 PDT

        The Verizon network in the United States is conducting a planned maintenance from 19 June 2025 at 09:00 PDT until 20 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets.
        Posted on Jun 12, 2025 - 05:43 PDT

        Russia SMS Carrier Maintenance - MegaFon Jun 19, 2025 13:00-17:00 PDT

        The MegaFon network in Russia is conducting a planned maintenance from 19 June 2025 at 13:00 PDT until 19 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Posted on Jun 17, 2025 - 04:50 PDT

        Bangladesh SMS Carrier Maintenance - Grameenphone Jun 19, 2025 15:00-19:00 PDT

        The Grameenphone network in Bangladesh is conducting a planned maintenance from 19 June 2025 at 15:00 PDT until 19 June 2025 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Grameenphone Bangladesh handsets.
        Posted on Jun 17, 2025 - 03:18 PDT

        Pakistan SMS Carrier Maintenance - Telenor Jun 19, 2025 15:00-19:00 PDT

        The Telenor network in Pakistan is conducting a planned maintenance from 19 June 2025 at 15:00 PDT until 19 June 2025 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Telenor Pakistan handsets.
        Posted on Jun 17, 2025 - 07:47 PDT

        United Kingdom Account Security Carrier Partner Maintenance - EE Jun 21, 2025 14:00-21:00 PDT

        Our carrier partner EE United Kingdom is conducting a planned maintenance from 21 June 2025 at 14:00 PDT until 21 June 2025 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Jun 16, 2025 - 11:34 PDT

        Multiple Destination Voice Carrier Partner Maintenance Jun 23, 2025 15:30-21:00 PDT

        Our Voice carrier partner in Hungary and the Czech Republic is conducting a planned maintenance from 23 June 2025 at 15:30 PDT until 23 June 2025 at 21:00 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Hungary and Czech Republic phone numbers.
        Posted on May 29, 2025 - 02:54 PDT

        United States MMS Carrier Partner Maintenance Jun 23, 2025 21:00 - Jun 24, 2025 04:00 PDT

        Our MMS carrier partner in the United States is conducting a planned maintenance from 23 June 2025 at 21:00 PDT until 24 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes.
        Posted on Jun 17, 2025 - 00:08 PDT

        United States MMS Carrier Partner Maintenance Jun 24, 2025 21:00 - Jun 25, 2025 04:00 PDT

        Our MMS carrier partner in the United States is conducting a planned maintenance from 24 June 2025 at 21:00 PDT until 25 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes.
        Posted on Jun 17, 2025 - 00:09 PDT

        United Kingdom Account Security Carrier Partner Maintenance - Three Jun 24, 2025 21:00 - Jun 25, 2025 00:00 PDT

        Our carrier partner Three United Kingdom is conducting a planned maintenance from 24 June 2025 at 21:00 PDT until 25 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Posted on Jun 16, 2025 - 07:33 PDT

        Japan Voice Carrier Partner Maintenance Jun 25, 2025 06:00-13:15 PDT

        Our Voice carrier partner in Japan is conducting a planned maintenance from 25 June 2025 at 06:00 PDT until 25 June 2025 at 13:15 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Japan phone numbers.
        Posted on May 05, 2025 - 10:04 PDT

        Canada SMS Carrier Partner Maintenance Jun 25, 2025 20:00 - Jun 26, 2025 00:00 PDT

        Our SMS carrier partner in Canada is conducting a planned maintenance from 25 June 2025 at 20:00 PDT until 26 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Canada handsets.
        Posted on Jun 09, 2025 - 15:31 PDT

        Czech Republic Voice Carrier Partner Maintenance Jul 2, 2025 18:00-20:30 PDT

        Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 02 July 2025 at 18:00 PDT until 02 July 2025 at 20:30 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
        Posted on Jun 16, 2025 - 03:05 PDT

        United States SMS and MMS Carrier Partner Maintenance Jul 18, 2025 18:00 - Jul 20, 2025 23:59 PDT

        Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 18 July 2025 at 18:00 PDT until 20 July 2025 at 23:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
        Posted on Jun 09, 2025 - 15:40 PDT
        System Metrics Month Week Day
        API Response Time - North America
        Fetching
        API Response Time - Europe
        Fetching
        Jun 17, 2025
        SMS Delivery Delays to IER Network in Ireland
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to IER Network in Ireland. This incident has been resolved.
        Jun 17, 18:45 PDT
        Update - We are observing recovery in SMS delivery delays when sending messages to IER Network in Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 17:08 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to IER Network in Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 15:09 PDT
        Update - We are experiencing SMS delivery delays when sending messages to IER Network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 17, 14:23 PDT
        Investigating - Our monitoring systems have detected a potential issue with sms delivery delays to IER Network in Ireland. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 17, 14:11 PDT
        MMS Delivery Failures to US Cellular Network in the US for a Subset of Toll-Free, Short Code and 10 Digit Long Code Numbers
        Resolved - We are no longer experiencing MMS/SMS delivery failures to US Cellular Network in the US for a Subset of Toll-Free, Short Code and 10 Digit Long Code Numbers. This incident has been resolved.
        Jun 17, 17:26 PDT
        Monitoring - We are observing successful MMS delivery to US cellular networks in the US. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 15:46 PDT
        Update - We continue to experience MMS delivery failures to US cellular networks in the US for a subset of toll-free numbers and we have also identified that this incident is impacting a subset of Short code and 10 Digit Long Code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 14:08 PDT
        Update - We continue to experience MMS delivery failures to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 13:22 PDT
        Investigating - We are experiencing MMS delivery failures to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 17, 12:34 PDT
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Jun 17, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 17, 13:00 PDT
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 17 June 2025 at 13:00 PDT until 17 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Jun 12, 17:21 PDT
        SMS Delivery Delays and Failures to Tunisie Telecom in Tunisia
        Resolved - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. We have reached out to all impacted customers individually for further follow-ups.
        Jun 17, 16:54 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 16, 22:49 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 15, 22:55 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 14, 23:07 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 13, 23:22 PDT
        Update - We continue to experience SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 13, 23:21 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 13, 00:03 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 13, 00:02 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 11, 23:43 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 10, 23:44 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 9, 23:37 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jun 9, 16:23 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 9, 08:28 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 9, 04:30 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 9, 02:38 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 9, 01:40 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom in Tunisia.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 8, 23:43 PDT
        Update - We still continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 7, 23:21 PDT
        Update - We still continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 6, 23:21 PDT
        Update - We continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 5, 23:22 PDT
        Update - We continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 4, 23:39 PDT
        Update - We continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jun 4, 07:44 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 3, 23:53 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 3, 20:13 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 3, 18:11 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 3, 17:17 PDT
        Kazakhstan SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Jun 17, 16:35 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 17, 14:00 PDT
        Scheduled - The Tele2 network in Kazakhstan is conducting a planned maintenance from 17 June 2025 at 14:00 PDT until 17 June 2025 at 16:35 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 17, 04:50 PDT
        Malaysia SMS Carrier Maintenance - Maxis
        Completed - The scheduled maintenance has been completed.
        Jun 17, 15:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 17, 09:00 PDT
        Scheduled - The Maxis network in Malaysia is conducting a planned maintenance from 17 June 2025 at 09:00 PDT until 17 June 2025 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Maxis Malaysia handsets.
        Jun 13, 15:40 PDT
        Elevated HTTP 500 Errors While calling Twilio Functions
        Resolved - Elevated HTTP 500 errors when calling Twilio Functions has been resolved and Functions are operating normally at this time.
        Jun 17, 13:38 PDT
        Monitoring - Twilio Functions are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Jun 17, 13:07 PDT
        Investigating - We are currently investigating an elevated rate of HTTP 500 errors while calling Twilio Functions. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
        Jun 17, 12:53 PDT
        SMS Delivery Report Delays to Small Networks in the US for a Subset of Short Codes
        Resolved - We are no longer experiencing SMS delivery report delays when sending messages to small Networks in the US for a subset of Short Codes. This incident has been resolved.
        Jun 17, 11:43 PDT
        Update - We are observing recovery in SMS delivery report delays when sending messages to small Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 09:53 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to small Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 08:02 PDT
        Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 16, 23:44 PDT
        Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 19:43 PDT
        Investigating - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 18:05 PDT
        Monitoring - We are observing recovery in delivery report delays when sending to a subset of Small Networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 16:20 PDT
        Update - We have identified that this incident is only impacting a subset of Small Networks in the US. We can confirm that main networks in the US are not impacted by this incident. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 12:54 PDT
        Identified - We have identified that this incident is only impacting a subset of Small Networks in the US. We can confirm that main networks in the US are not impacted by this incident. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 10:54 PDT
        Update - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 10:14 PDT
        Update - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 08:14 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.
        Jun 16, 07:43 PDT
        Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available
        Jun 16, 02:00 PDT
        Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 15, 22:13 PDT
        Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 15, 20:19 PDT
        Investigating - We are experiencing SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 15, 19:21 PDT
        SMS Delivery Delays to MTN in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
        Jun 17, 07:12 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 05:17 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 17, 03:30 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 17, 02:38 PDT
        Twilio Phone Numbers - Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 17, 04:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 16, 22:00 PDT
        Scheduled - We’re conducting a planned maintenance in the US between 06/16/2025 22:00 and 06/17/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
        May 30, 16:20 PDT
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 17, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 16, 23:00 PDT
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 16 June 2025 at 23:00 PDT until 17 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
        Jun 13, 15:02 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 17, 03:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 16, 21:30 PDT
        Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 16 June 2025 at 21:30 PDT until 17 June 2025 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Jun 13, 15:46 PDT
        Chile SMS Carrier Maintenance - Nextel
        Completed - The scheduled maintenance has been completed.
        Jun 17, 02:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 16, 22:01 PDT
        Scheduled - The Nextel network in Chile is conducting a planned maintenance from 16 June 2025 at 22:00 PDT until 17 June 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Nextel Chile handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 16, 11:36 PDT
        SMS Delivery Delays To 9Mobile network in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. This incident has been resolved.
        Jun 17, 01:41 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to 9Mobile network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 23:55 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jun 16, 15:05 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 16, 07:04 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 03:00 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 01:10 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 00:18 PDT
        SMS Delivery Delays to GTA Network in United States of America
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to GTA Network in United States of America. This incident has been resolved.
        Jun 17, 01:29 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to GTA Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 23:46 PDT
        Update - We are experiencing SMS delivery delays when sending messages to GTA Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 19:49 PDT
        Update - We are experiencing SMS delivery delays when sending messages to GTA Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 18:21 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to GTA Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 17:35 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Jun 17, 00:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 16, 18:00 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting an emergency maintenance from 16 June 2025 at 18:00 PDT until 17 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 16, 03:12 PDT
        Jun 16, 2025
        SMS Delivery Delays to Airtel in Uganda
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Airtel in Uganda. This incident has been resolved.
        Jun 16, 23:49 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Airtel in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 23:21 PDT
        France SMS Carrier Maintenance - Orange
        Completed - The scheduled maintenance has been completed.
        Jun 16, 23:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 16, 20:30 PDT
        Scheduled - The Orange network in France is conducting a planned maintenance from 16 June 2025 at 20:30 PDT until 16 June 2025 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Orange France handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 16, 07:27 PDT
        SMS Delivery Delays to Lycamobile Network in United Kingdom
        Resolved - We are no longer experiencing delivery report delays when sending messages to Lycamobile Network in United Kingdom. This incident has been resolved.
        Jun 16, 22:47 PDT
        Update - We are observing recovery in delivery report delays when sending messages to Lyca mobile Network in United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 20:55 PDT
        Monitoring - We are observing recovery in delivery report delays when sending messages to Lyca mobile Network in United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 20:47 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 19:47 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 18:19 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 17:21 PDT
        Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 16, 17:16 PDT
        SMS Delivery Delays to C-Spire in United States of America via Subset of Short Codes and Toll-Free Numbers
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. This incident has been resolved.
        Jun 16, 17:29 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 15:29 PDT
        Update - We continue to experience SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 15:26 PDT
        Update - We are experiencing SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 14:26 PDT
        Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 16, 14:19 PDT
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Jun 16, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 16, 13:00 PDT
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 16 June 2025 at 13:00 PDT until 16 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Jun 12, 17:20 PDT
        SMS Delivery Delays to SFR in France
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to SFR in France. This incident has been resolved.
        Jun 16, 15:37 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to SFR in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 13:37 PDT
        Update - We continue to experience SMS delivery delays when sending messages to SFR in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 09:37 PDT
        Update - We continue to experience SMS delivery delays when sending messages to SFR in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 07:38 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to SFR in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 06:40 PDT
        Singapore SMS Carrier Maintenance - StarHub
        Completed - The scheduled maintenance has been completed.
        Jun 16, 14:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 08:00 PDT
        Scheduled - The StarHub network in Singapore is conducting a series of planned maintenances from 09 June 2025 at 08:00 PDT until 16 June 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from StarHub Singapore handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        09 June 2025 at 08:00 PDT until 09 June 2025 at 14:00 PDT

        16 June 2025 at 08:00 PDT until 16 June 2025 at 14:00 PDT
        Jun 4, 22:10 PDT
        SMS Delivery Delays to MTN in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
        Jun 16, 13:34 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 11:33 PDT
        Update - We continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 09:52 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 09:05 PDT
        SMS Delivery Failures to Multiple Networks in Australia for a Subset of Longcodes
        Resolved - We are no longer experiencing SMS delivery failures to multiple Networks in Australia. This incident has been resolved.
        Jun 16, 13:33 PDT
        Monitoring - We are observing successful SMS delivery from a subset of Longcodes that were facing SMS delivery failures to multiple Networks in Australia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 11:27 PDT
        Update - Twilio has mitigated the impact over the majority of traffic to Australia impacted by this incident. Now we can confirm that only a subset of Longcodes are facing SMS Delivery Failures to multiple Networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 10:28 PDT
        Update - We are continuing to experience SMS delivery failures to multiple networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 07:56 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to Telstra in Australia over a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 16, 06:58 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to Telstra in Australia Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 16, 04:51 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Telstra in Australia Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 04:01 PDT
        Notifications failures due to Google outage
        Resolved - Twilio Notify customers were impacted on 12th June 2025, between 11:00 AM PDT and 03:00 PM PDT due to an outage in Google Firebase as notifications did not reach the end users. The outage was resolved when Google's services resumed
        Jun 16, 08:19 PDT
        On Call Engineers are Investigating an issue unable-to-create-unified-profiles
        Resolved - This incident has been resolved and creating a new Unified Profile connection is operating normally at this time.
        Jun 16, 07:15 PDT
        Monitoring - Creating a new Unified Profile connection is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Jun 16, 06:54 PDT
        Update - Our monitoring systems have detected a potential issue when creating a new Unified Profiles connection. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 05:41 PDT
        Update - Our monitoring systems have detected a potential issue unable-to-create-unified-profile. Create a new Unified Profiles connection, connecting to a Segment Unify space, is currently not working as expected. Engineers are working on a solution. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 16, 05:29 PDT
        Investigating - Our monitoring systems have detected a potential issue unable-to-create-unified-profiles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 16, 05:25 PDT
        Jun 15, 2025
        Call failures to Brazil & Mexico via a subset of Twilio Numbers
        Resolved - We apologize for any confusion. We’ve determined that this incident was reported in error and and no impact was observed.
        Jun 15, 22:05 PDT
        Identified - The issue causing call failures to Brazil & Mexico via a subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 15, 21:18 PDT
        SMS Delivery Delays To Telefonica Network In Cost Rica
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network In Cost Rica. This incident has been resolved.
        Jun 15, 16:31 PDT
        Update - We are continuing to monitor for any further issues.
        Jun 15, 16:31 PDT
        Update - We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network In Cost Rica. This incident has been resolved.
        Jun 15, 16:30 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica Network In Cost Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 15, 15:00 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to Telefonica Network In Cost Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 15, 13:00 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica Network In Cost Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 15, 12:00 PDT
        Malaysia SMS Carrier Maintenance - DiGi
        Completed - The scheduled maintenance has been completed.
        Jun 15, 12:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 15, 10:45 PDT
        Scheduled - The DiGi network in Malaysia is conducting a planned maintenance from 15 June 2025 at 10:45 PDT until 15 June 2025 at 12:01 PDT. During the maintenance window, there could be intermittent delays delivering SMS to DiGi Malaysia handsets.
        Jun 13, 15:01 PDT
        SMS Delivery Delays to Small Networks in the US for a subset of Toll free numbers
        Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. This incident has been resolved.
        Jun 15, 06:51 PDT
        Update - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 15, 05:54 PDT
        Update - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 15, 01:56 PDT
        Update - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 15, 00:03 PDT
        Monitoring - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 14, 22:12 PDT
        Update - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 14, 21:08 PDT
        Update - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 14, 19:08 PDT
        Update - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 14, 18:11 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 14, 18:08 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Jun 15, 02:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 14, 14:00 PDT
        Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 14 June 2025 at 14:00 PDT until 15 June 2025 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Verify Silent Network Auth
        Jun 13, 08:12 PDT
        Jun 14, 2025
        SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code
        Resolved - We are no longer experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. This incident has been resolved.
        Jun 14, 15:19 PDT
        Monitoring - We are observing recovery in SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 14, 13:24 PDT
        Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Jun 14, 12:42 PDT
        Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Jun 14, 04:41 PDT
        Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Jun 14, 00:45 PDT
        Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 13, 22:46 PDT
        Investigating - We are experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 13, 22:05 PDT
        SMS Delivery Delay To Vinaphone Network In Vietnam
        Resolved - We are no longer experiencing SMS delivery delays to Vinaphone network in Vietnam. This incident has been resolved.
        Jun 14, 04:57 PDT
        Monitoring - We are observing recovery in SMS delivery delays to Vinaphone network in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 14, 03:04 PDT
        Update - We are still experiencing delays in SMS Delivery Delay To Vinaphone Network In Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Jun 14, 00:45 PDT
        Update - We are still experiencing delays in SMS Delivery Delay To Vinaphone Network In Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 13, 22:46 PDT
        Investigating - We are experiencing delays in SMS Delivery Delay To Vinaphone Network In Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 13, 21:57 PDT
        Twilio Phone Numbers - Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 14, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 13, 22:00 PDT
        Scheduled - We’re conducting a planned maintenance in the US between 06/13/2025 22:00 and 06/14/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
        May 30, 16:20 PDT
        Jun 13, 2025
        United Kingdom Account Security Carrier Partner Maintenance - EE
        Completed - The scheduled maintenance has been completed.
        Jun 13, 19:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 13, 14:00 PDT
        Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 13 June 2025 at 14:00 PDT until 13 June 2025 at 19:30 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Jun 11, 10:57 PDT
        SMS Delivery Delays To 9mobile Network In Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. This incident has been resolved.
        Jun 13, 13:50 PDT
        Monitoring - We are observing recovery in SMS delivery when sending messages to 9mobile Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Jun 13, 13:16 PDT
        Update - We continue to experience SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 13, 10:57 PDT
        Update - We continue to experience SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 13, 06:21 PDT
        Update - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 13, 04:11 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 13, 02:55 PDT
        Update - We are observing recovery in SMS delivery when sending messages to 9mobile Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 12, 23:04 PDT
        Monitoring - We are observing recovery in SMS delivery when sending messages to 9mobile Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 21:11 PDT
        Update - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 12, 17:41 PDT
        Update - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 15:41 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 14:41 PDT
        Messaging Services Failures with Errors 90014
        Resolved - Messaging Services Failures Incident has been resolved. Customers may have experienced up to 5% of their traffic sent through Messaging Services failing with 90014 error code due to an incorrect resolution on the Validity Period. Service is operating normally at this time.
        Jun 13, 12:49 PDT
        Monitoring - SMS from a subset of accounts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Jun 13, 12:18 PDT
        Investigating - Our monitoring systems have detected a potential issue affecting SMS from a subset of accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 13, 11:30 PDT
        MMS Delivery Delays to US Cellular Network in the US for a Subset of Toll-Free Numbers
        Resolved - We are no longer experiencing MMS delivery delays to U.S. cellular networks for a subset of toll-free numbers. This incident has been resolved.
        Jun 13, 11:52 PDT
        Update - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will need to continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 12, 21:52 PDT
        Update - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will need to continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Jun 12, 03:03 PDT
        Update - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will need to continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 11, 23:15 PDT
        Update - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will need to continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 21:20 PDT
        Monitoring - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 19:22 PDT
        Update - We are still experiencing MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 17:25 PDT
        Update - We are experiencing MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 11, 16:25 PDT
        Investigating - Our monitoring systems have detected a potential issue MMS Delivery Delays to US Cellular Network in the US for a Subset of Toll-Free Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 11, 16:15 PDT
        SMS Delivery Delays to Brisanet in Brazil
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to [Carrier Network]. This incident has been resolved.
        Jun 13, 10:35 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Brisanet in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 13, 07:07 PDT
        Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 13, 01:04 PDT
        Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 12, 21:05 PDT
        Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 19:20 PDT
        Update - We are continuing to investigate this issue.
        Jun 12, 18:28 PDT
        Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 18:27 PDT
        Investigating - Our monitoring systems have detected a potential issue of SMS delivery delays to Brisanet in Brazil . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 12, 18:21 PDT
        SMS Delivery Delays to Grameenphone in Bangladesh
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Grameenphone in Bangladesh. This incident has been resolved.
        Jun 13, 09:33 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Grameenphone in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 13, 07:26 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 13, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 12, 19:00 PDT
        Update - The T-Mobile network in the United States is conducting an emergency maintenance from 12 June 2025 at 19:00 PDT until 13 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 11, 21:35 PDT
        Update - We will be undergoing scheduled maintenance during this time.
        Jun 11, 21:34 PDT
        Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 12 June 2025 at 19:00 PDT until 13 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 11, 15:58 PDT
        Intermittent Message Delivery Delays or Failures Across US1 and IE1 Regions
        Resolved - Customers may have experienced intermittent message delivery delays or failures across US1 and IE1 regions during the following time windows:

        June 12 23:32 PT - June 13 00:07 PT
        June 13 01:30 PT - June 13 01:35 PT

        The issue has now been resolved.
        Jun 13, 04:44 PDT
        SMS Delivery Delays to Liberty Mobile Network in Puerto Rico Over A Subset Of Short Code
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to when sending messages to Liberty Mobile Network in Puerto Rico over a subset of short codes. This incident has been resolved.
        Jun 13, 04:41 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 13, 02:40 PDT
        Update - We continue to experience SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 13, 00:52 PDT
        Investigating - We are experiencing SMS delivery delays to Liberty Mobile Network in Puerto Rico over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 23:50 PDT
        Twilio Phone Numbers - Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 13, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 12, 22:00 PDT
        Scheduled - We’re conducting a planned maintenance in the US between 06/12/2025 22:00 and 06/13/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
        May 30, 16:19 PDT
        SMS Delivery Delays to Smart Axiata Network in Cambodia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Smart Axiata Network in Cambodia. This incident has been resolved.
        Jun 13, 02:43 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Smart Axiata Network in Cambodia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
        Jun 13, 00:45 PDT
        Update - We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 12, 22:33 PDT
        Update - We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 20:54 PDT
        Investigating - We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 19:55 PDT
        Jun 12, 2025
        On Call Engineers are Investigating an issue
        Resolved - We have fully investigated the SMS delivery report delays to Telstra network in Australia via a subset of longcodes triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Jun 12, 23:57 PDT
        Investigating - Our monitoring systems have detected a potential issue SMS delivery report delays to Telstra network in Australia via a subset of longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 12, 23:35 PDT
        Messaging Media Endpoints 5XX Errors
        Resolved - Messaging media endpoints both for media list and media instance within the messaging logs domain. <0.05 % of requests are returning 5XX errors has been resolved, and Messaging Media endpoints are operating normally at this time.
        Jun 12, 16:38 PDT
        Update - Messaging media endpoints both for media list and media instance within the messaging logs domain are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 14:30 PDT
        Monitoring - Messaging media endpoints both for media list and media instance within the messaging logs domain are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Jun 12, 14:07 PDT
        Update - We are investigating a service interruption with messaging media endpoints both for media list and media instance within the messaging logs domain. <0.05 % of requests are returning 5XX errors. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 13:56 PDT
        Investigating - Our monitoring systems have detected a potential issue where media retrieval functionality is minimally degraded. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 12, 13:16 PDT
        Vendor Service Degradation in Virtual Agent (DialogFlow) Impacting Multiple Twilio Features
        Resolved - All services impacted across multiple product features due to vendor platform issues have recovered and are operating as intended. This incident has been resolved.
        Jun 12, 16:16 PDT
        Monitoring - We continue to observe recovery across multiple product features after the vendor platform issue. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 14:15 PDT
        Investigating - We are continuing to experience service degradation across multiple product features due to a vendor platform issue. Some features and services are starting to see early recovery. We are iterating on workarounds as our vendor partner works to fully restore service across all regions.

        We will provide updates at an hourly cadence, or until we have meaningful information from our vendor.
        Jun 12, 13:16 PDT
        Identified - We are experiencing continued service degradation across multiple product features due to a significant vendor platform issue. Some features and services are starting to see early recovery. The following product features are impacted across all regions. We are iterating on workarounds as our vendor partner works to restore service

        Voice:

        - Features: Dialogflow / ConversationRelay / Realtime Transcriptions / Speech Recognition / Android Voice SDK
        - Impact: Dialogflow: Users may experience elevated latency interacting with Dialogflow agents or failed TwiML execution Speech recognition: Users may experience delayed or missing speech results or failed with speech input TwiML execution Realtime transcriptions: Users may experience delayed or missing transcriptions or failed transcription execution (started via or Transcription API) ConversationRelay: Calls configured with Google ASR/STT will fail Android Voice SDK: See separate row below "

        - Feature: Voice SDK
        - Impact: Prevents Android users from receiving phone calls via Twilio Voice.

        Flex Application:

        - Feature: Flex Mobile Android
        - Impact: Flex Mobile Android clients are unable to receive push notifications since Firebase is down. iOS users are not impacted.

        Serverless:

        - Features: Functions, Studio -
        - Impact: Connect Virtual Agent widget invocations failing. Errors installing certain NPM packages which cause build failures. All other customer usage is working as expected.

        - Feature: Studio
        - Impact: Invocations of the Connect Virtual Agent widget will transition to the "Failed" transition despite an otherwise valid setup

        Developer Tools

        - Feature: Console
        - Impact: All Console pages using Persona React SDK (Trusthub, Account Upgrade) are failing. Customers are unable to upgrade their accounts.

        Messaging

        - Feature: Messaging Services:
        - Impact: Elevated latency for RCS cap check in the CO flow -> increased latency for CO messages sent with RCS.

        - Feature: Conversations:
        - Impact: Customer Conversations will fail to receive push and updated notifications badge counts. Conversations making use of Dialog flow chatbot participants are also failing to access the Dialog flow service.

        We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Jun 12, 12:44 PDT
        Update - We are investigating a vendor service degradation with Virtual Agent (DialogFlow) in all regions, which is impacting multiple features. Please find impact details for the following features:

        Programmable Voice: Dialogflow / ConversationRelay / Realtime Transcriptions / Speech Recognition / Android Voice SDK
        Flex Application: Flex Mobile Android client is unable to receive push notifications since Firebase is down. iOS users are not impacted.
        Conversations: Conversations customer will fail to receive push notifications and updated badge counts. Conversations making use of Dialog flow chatbot participants are also failing to access the Dialog flow service.
        Serverless: Functions, Studio - Connect Virtual Agent widget invocations failing

        This is only impacting Twilio services utilizing Google features.  All other customer usage is working as expected.
        We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Jun 12, 12:12 PDT
        Update - We are investigating a vendor service degradation with Virtual Agent (DialogFlow) in all regions. Please find impact details for the following products:
        Programmable Voice: Elevated errors, latency, failed verb executions
        Flex Application: Flex Mobile Android client is unable to receive push notifications since Firebase is down. iOS users are not impacted.
        Conversations: Conversations customer will fail to receive push notifications and updated badge counts. Conversations making use of Dialog flow chatbot participants are also failing to access the Dialog flow service.
        Serverless: Functions
        This is only impacting Twilio services utilizing Google features. All other customer usage is working as expected.
        We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Jun 12, 12:03 PDT
        Update - We are continuing to investigate this issue.
        Jun 12, 11:42 PDT
        Update - We are continuing to investigate this issue.
        Jun 12, 11:27 PDT
        Update - We are continuing to investigate this issue.
        Jun 12, 11:20 PDT
        Update - We are investigating a vendor service degradation with Virtual Agent (DialogFlow) in US East and speech in all regions. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 11:19 PDT
        Investigating - Our monitoring systems have detected a potential issue affected Play and Gather. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 12, 11:09 PDT
        SMS Delivery Delays to MTN Network in Nigeria
        Resolved - We are no longer experiencing delivery report delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
        Jun 12, 15:54 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 12, 13:09 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 11:28 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 10:26 PDT
        SMS Delivery Delays to Cingular Wireless (AT&T) in the US
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in the US. This incident has been resolved.
        Jun 12, 15:03 PDT
        Monitoring - We are observing recovery in delivery report delays sending messages to Cingular Wireless (AT&T) in the U.S. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 12, 13:22 PDT
        Update - We are continuing to experience SMS delivery delays when sending messages to Cingular Wireless (AT&T) in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 11:30 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 10:21 PDT
        Indonesia SMS Carrier Maintenance - Indosat
        Completed - The scheduled maintenance has been completed.
        Jun 12, 14:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 12, 09:45 PDT
        Scheduled - The Indosat network in Indonesia is conducting a planned maintenance from 12 June 2025 at 09:45 PDT until 12 June 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Indosat Indonesia handsets.
        Jun 11, 08:18 PDT
        Indonesia SMS Carrier Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Jun 12, 14:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 12, 09:46 PDT
        Scheduled - The Three network in Indonesia is conducting a planned maintenance from 12 June 2025 at 09:45 PDT until 12 June 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Three Indonesia handsets.
        Jun 11, 06:14 PDT
        Console errors impacting Twilio Alpha AI Assistant Conversation History and Simulator
        Resolved - Errors for Twilio Alpha AI Assistants has been resolved and the Conversation History and Simulator operating normally at this time.
        Jun 12, 11:45 PDT
        Identified - Our engineers have identified the issue causing errors for Twilio Alpha AI Assistants and are working to deploy a fix. This affects Conversation History and the Simulator. The public API remains normally available. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 10:46 PDT
        Increased Latency in Delivering Events Through Event Streams Due to Network Failures
        Resolved - Event Streams event delivery delays have been resolved and Event Streams is operating normally at this time.
        Jun 12, 08:20 PDT
        Monitoring - Events via Event Streams are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
        Jun 11, 08:20 PDT
        Update - We continue investigating delays in event delivery through Event Streams of more than 15 minutes. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 06:50 PDT
        Investigating - We are investigating delays in event delivery through Event Streams of more than 15 minutes. We expect to provide another update in 1 hour or as soon as more information becomes available
        Jun 11, 05:59 PDT
        SMS Delivery Delays to Eir Network in Ireland
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Eir network in Ireland. This incident has been resolved.
        Jun 12, 07:46 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Eir network in Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 05:46 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Eir network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 12, 04:51 PDT
        Flex Plugins CLI is Unable to Deploy Flex Plugins
        Resolved - We are no longer experiencing issues where Flex Plugins CLI is unable to deploy plugins in Flex. This incident has been resolved.
        Jun 12, 05:18 PDT
        Update - We are still observing recovery where Flex Plugins CLI is unable to deploy plugins in Flex. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 04:47 PDT
        Monitoring - We are observing recovery where Flex Plugins CLI is unable to deploy plugins in Flex. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 12, 02:49 PDT
        Update - We have identified the root cause of the issue affecting Flex Plugins Deployments and a fix is still being reviewed. We will provide an update in 16 hours or as soon as we have more information.
        Jun 11, 21:59 PDT
        Update - We have identified the root cause of the issue affecting Flex Plugins Deployments and a fix is still being reviewed. We will provide an update in 8 hours or as soon as we have more information.
        Jun 11, 14:07 PDT
        Update - We have identified the root cause of the issue affecting Flex Plugins Deployments and a fix is still being reviewed. We will provide an update in 4 hours or as soon as we have more information.
        Jun 11, 10:07 PDT
        Update - We have identified the root cause of the issue affecting Flex Plugins Deployments and a fix is still being reviewed. We will provide an update in 2 hours or as soon as we have more information.
        Jun 11, 08:13 PDT
        Identified - We have identified the root cause of the issue affecting Flex Plugins Deployments and a fix is being reviewed. We will provide an update in 1 hour or as soon as we have more information.
        Jun 11, 07:23 PDT
        Update - We continue investigating an issue where Flex Plugins CLI is unable to deploy plugins in Flex. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as we have more information.
        Jun 11, 06:36 PDT
        Investigating - Our monitoring systems have detected a potential issue with Flex Plugins CLI. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 11, 06:30 PDT
        United States SMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 12, 05:02 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 11, 17:01 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 11 June 2025 at 17:00 PDT until 12 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets.
        Jun 7, 00:34 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 12, 05:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 17:01 PDT
        Update - We will be undergoing scheduled maintenance during this time.
        Jun 8, 23:54 PDT
        Scheduled - The T-Mobile network in the United States is conducting a series of emergency maintenances from 09 June 2025 at 17:00 PDT until 12 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to T-Mobile United States handsets when sending via long codes and short codes.



        Note, the maintenance will be carried out on each of the following dates and times:



        09 June 2025 at 17:00 PDT until 10 June 2025 at 05:00 PDT

        10 June 2025 at 17:00 PDT until 11 June 2025 at 05:00 PDT

        11 June 2025 at 17:00 PDT until 12 June 2025 at 05:00 PDT



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 8, 23:54 PDT
        United States SMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 12, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 17:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a series of planned maintenances from 10 June 2025 at 17:00 PDT until 12 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets when sending via long codes and short codes.



        Note, the maintenance will be carried out on each of the following dates and times:



        10 June 2025 at 17:00 PDT until 11 June 2025 at 05:00 PDT

        11 June 2025 at 17:00 PDT until 12 June 2025 at 05:00 PDT
        Jun 6, 16:09 PDT
        Twilio Phone Numbers - Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 12, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 11, 22:00 PDT
        Scheduled - We’re conducting a planned maintenance in the US between 06/11/2025 22:00 and 06/12/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
        May 30, 16:18 PDT
        Canada SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 12, 00:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 11, 20:00 PDT
        Scheduled - Our SMS carrier partner in Canada is conducting a planned maintenance from 11 June 2025 at 20:00 PDT until 12 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Canada handsets.
        Jun 9, 15:09 PDT
        Jun 11, 2025
        On Call Engineers are Investigating an issue with Ppresto connection
        Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Jun 11, 19:26 PDT
        Investigating - Our monitoring systems have detected a potential issue where all the GUI DAG's including Fraud Guard , SPP and other critical DAG's are failing due to Presto connection Issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 11, 19:09 PDT
        Russia SMS Carrier Maintenance - Gazprom Telekom
        Completed - The scheduled maintenance has been completed.
        Jun 11, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 11, 13:01 PDT
        Scheduled - The Gazprom Telekom network in Russia is conducting an emergency maintenance from 11 June 2025 at 13:00 PDT until 11 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprom Telekom Russia handsets.
        Jun 10, 04:51 PDT
        France SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 11, 15:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 11, 13:00 PDT
        Scheduled - Our SMS carrier partner in France is conducting a planned maintenance from 11 June 2025 at 13:00 PDT until 11 June 2025 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets.
        Jun 10, 12:18 PDT
        SMS Delivery Failure To Madar Network In Libya
        Resolved - We are no longer experiencing SMS delivery failures sending to Madar Network In Libya. This incident has been resolved.
        Jun 11, 12:35 PDT
        Monitoring - We are observing improvements on SMS delivery failures sending to Madar Network In Libya. Our engineers are monitoring the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 10:35 PDT
        Update - We are still experiencing SMS delivery failures sending to Madar Network In Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Jun 11, 04:22 PDT
        Update - We are still experiencing SMS delivery failures sending to Madar Network In Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Jun 11, 00:24 PDT
        Update - We are experiencing SMS delivery failures sending to Madar Network In Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 22:36 PDT
        Investigating - We are experiencing SMS delivery failures sending to Madar Network In Libya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 10, 21:47 PDT
        SMS Delivery Delays and Failures to and from Claro Network in Brazil
        Resolved - We are no longer experiencing SMS delivery delays and failures to and from Claro Network in Brazil. This incident is now resolved.
        Jun 11, 12:02 PDT
        Monitoring - We are observing an improvement with SMS delivery delays and failures to and from Claro Network in Brazil. Our Engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 10:05 PDT
        Update - We continue experiencing SMS delivery delays and failures to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 11, 07:34 PDT
        Update - We are still experiencing SMS delivery delays and failures to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 05:43 PDT
        Investigating - We are experiencing SMS delivery delays and failures to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 11, 04:51 PDT
        Twilio Phone Numbers - Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 11, 04:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 22:01 PDT
        Scheduled - We’re conducting a planned maintenance in the US between 06/10/2025 22:00 and 06/11/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
        May 30, 16:18 PDT
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 11, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 21:00 PDT
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 10 June 2025 at 21:00 PDT until 11 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.
        May 28, 00:18 PDT
        SMS Delivery Delay To TDC Network In Denmark
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to TDC Network In Denmark. This incident has been resolved.
        Jun 11, 02:04 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to TDC Network In Denmark. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 11, 00:14 PDT
        Update - We are experiencing SMS delivery delays when sending messages to TDC Network In Denmark. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 10, 22:36 PDT
        Update - We are experiencing SMS delivery delays when sending messages to TDC Network In Denmark. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 20:44 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to TDC Network In Denmark. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 10, 19:59 PDT
        Mexico SMS Carrier Maintenance - AT&T
        Completed - The scheduled maintenance has been completed.
        Jun 11, 02:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 23:00 PDT
        Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 10 June 2025 at 23:00 PDT until 11 June 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
        Jun 9, 04:17 PDT
        Costa Rica SMS Carrier Maintenance - Kolbi
        Completed - The scheduled maintenance has been completed.
        Jun 11, 01:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 19:00 PDT
        Scheduled - The Kolbi network in Costa Rica is conducting a planned maintenance from 10 June 2025 at 19:00 PDT until 11 June 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Kolbi Costa Rica handsets.
        Jun 5, 08:57 PDT
        Jun 10, 2025
        Netherlands Account Security Carrier Partner Maintenance - KPN
        Completed - The scheduled maintenance has been completed.
        Jun 10, 23:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 22:00 PDT
        Scheduled - Our carrier partner KPN Netherlands is conducting a planned maintenance from 10 June 2025 at 22:00 PDT until 10 June 2025 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for KPN Netherlands customers.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes, Verify Silent Network Auth, Lookup SIM Swap
        May 22, 14:56 PDT
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Jun 10, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 13:00 PDT
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 10 June 2025 at 13:00 PDT until 10 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 10, 08:14 PDT
        Voice Intelligence is Degraded
        Resolved - The issue impacting Language Operators powered by OpenAI within our Voice Intelligence product has been resolved and Language Operators powered by OpenAI within our Voice Intelligence product are now operating normally at this time.
        Jun 10, 15:30 PDT
        Monitoring - Language Operators powered by OpenAI within our Voice Intelligence product are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 13:30 PDT
        Update - Engineers have identified the issue impacting Language Operators powered by OpenAI within our Voice Intelligence product and are continuing to work with the vendor to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 10, 12:26 PDT
        Update - Engineers have identified the issue impacting Language Operators powered by OpenAI within our Voice Intelligence product and are continuing to work with the vendor to resolve the issue. We will provide another update in the 4 hours or as soon as more information becomes available.
        Jun 10, 08:26 PDT
        Identified - Engineers have identified the issue impacting Language Operators powered by OpenAI within our Voice Intelligence product and are working with the vendor to resolve the issue. We will provide another update in the 2 hours or as soon as more information becomes available.
        Jun 10, 06:26 PDT
        Update - We are currently investigating an issue impacting Language Operators powered by OpenAI within our Voice Intelligence product. Customers using Language Operators powered by OpenAI may see delays in their Transcripts and Language Operator results being available. Our engineering teams are working on resolving the issue, and we will provide another update in the next 1 hour or as soon as more information becomes available.
        Jun 10, 05:45 PDT
        Investigating - Our monitoring systems have detected a potential issue Programmable Voice - Intelligence. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 10, 05:43 PDT
        Flex Agent Copilot is Degraded
        Resolved - The issue impacting Flex Agent Copilot features like Wrap-up Notes, KB Assist, etc. has been resolved and Flex Agent Copilot features are operating normally at this time.
        Jun 10, 15:26 PDT
        Monitoring - Flex Agent Copilot features like Wrap-up Notes, KB Assist, etc. appear to be operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 13:26 PDT
        Update - Our engineers have identified the issue impacting the Flex Agent Copilot features like Wrap-up Notes, KB Assist, etc. and are continuing to work with a provider to resolve this issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Jun 10, 12:16 PDT
        Update - Our engineers have identified the issue impacting the Flex Agent Copilot features like Wrap-up Notes, KB Assist, etc. and are continuing to work with a provider to resolve this issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Jun 10, 08:16 PDT
        Identified - Our engineers have identified the issue impacting the Flex Agent Copilot features like Wrap-up Notes, KB Assist, etc. and are working with a provider to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 06:16 PDT
        Update - We are currently investigating an issue impacting the Flex Agent Copilot features like Wrap-up Notes, KB Assist, etc. Our engineering teams are working on resolving the issue, and we will provide another update in the next 1 hour or as soon as more information becomes available.
        Jun 10, 05:17 PDT
        Investigating - Our monitoring systems have detected a potential issue in relation to the Flex AI. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 10, 04:34 PDT
        Indonesia SMS Carrier Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Jun 10, 14:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 10:00 PDT
        Scheduled - The Three network in Indonesia is conducting a planned maintenance from 10 June 2025 at 10:00 PDT until 10 June 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Three Indonesia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jun 10, 07:39 PDT
        SMS Delivery Delays to Datora Network in Brazil
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Datora Network in Brazil. This incident has been resolved.
        Jun 10, 13:20 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Datora Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 11:20 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Datora Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 10, 07:20 PDT
        Update - We are still experiencing SMS delivery delays when sending messages to Datora Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 05:21 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Datora Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 10, 04:27 PDT
        Multiple Destination Voice Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 10, 12:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 10, 07:05 PDT
        Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 10 June 2025 at 07:05 PDT until 10 June 2025 at 12:00 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
        May 14, 18:44 PDT
        Increased Latency in Delivering Events Through Event Streams Due to Network Failures.
        Resolved - Event Streams event delivery is no longer delayed and is operating normally at this time.
        Jun 10, 11:19 PDT
        Monitoring - Event Streams event delivery is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Jun 10, 09:20 PDT
        Investigating - We are investigating delays in event delivery through Event Streams of more than 15 minutes. We expect to provide another update in 1 hour or as soon as more information becomes available
        Jun 10, 08:21 PDT
        United States SMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 10, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 17:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 09 June 2025 at 17:00 PDT until 10 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Jun 6, 08:42 PDT
        Twilio Phone Numbers - Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 10, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 22:00 PDT
        Scheduled - We’re conducting an emergency maintenance in the US between 06/09/2025 22:00 and 06/10/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
        May 30, 16:12 PDT
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jun 10, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 8, 22:00 PDT
        Scheduled - Our SMS carrier partner in the United States is conducting a series of planned maintenances from 08 June 2025 at 22:00 PDT until 10 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.



        Note, the maintenance will be carried out on each of the following dates and times:



        08 June 2025 at 22:00 PDT until 09 June 2025 at 03:00 PDT

        09 June 2025 at 22:00 PDT until 10 June 2025 at 03:00 PDT
        May 30, 14:46 PDT
        Jun 9, 2025
        Democratic Republic of the Congo SMS Carrier Maintenance - Vodacom
        Completed - The scheduled maintenance has been completed.
        Jun 9, 21:45 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 15:30 PDT
        Scheduled - The Vodacom network in the Democratic Republic of the Congo is conducting a planned maintenance from 09 June 2025 at 15:30 PDT until 09 June 2025 at 21:45 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodacom Democratic Republic of the Congo handsets.
        Jun 5, 09:18 PDT
        United Kingdom Account Security Carrier Partner Maintenance - EE
        Completed - The scheduled maintenance has been completed.
        Jun 9, 20:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 14:00 PDT
        Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 09 June 2025 at 14:00 PDT until 09 June 2025 at 20:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Jun 4, 06:47 PDT
        Russia SMS Carrier Maintenance - Gazprom Telekom
        Completed - The scheduled maintenance has been completed.
        Jun 9, 17:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 13:00 PDT
        Scheduled - The Gazprom Telekom network in Russia is conducting a planned maintenance from 09 June 2025 at 13:00 PDT until 09 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprom Telekom Russia handsets.
        Jun 6, 16:07 PDT
        Russia SMS Carrier Maintenance - Beeline
        Completed - The scheduled maintenance has been completed.
        Jun 9, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 14:01 PDT
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 09 June 2025 at 14:00 PDT until 09 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Jun 6, 04:04 PDT
        Indonesia SMS Carrier Maintenance - Indosat and Three
        Completed - The scheduled maintenance has been completed.
        Jun 9, 15:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 9, 09:00 PDT
        Scheduled - The Indosat and Three networks in Indonesia are conducting a planned maintenance from 09 June 2025 at 09:00 PDT until 09 June 2025 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Indosat and Three Indonesia handsets.
        May 26, 22:22 PDT
        MMS Delivery Delays To Verizon Wireless Network in USA Via A Subset Of Longcodes
        Resolved - We are no longer experiencing MMS delivery delays when sending messages to Verizon Wireless Network. This incident has been resolved.
        Jun 9, 14:27 PDT
        Update - We are still observing recovery in MMS delivery delays when sending messages to Verizon Wireless Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 9, 12:38 PDT
        Monitoring - We are observing recovery in MMS delivery delays when sending messages to Verizon Wireless Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 9, 11:38 PDT
        Update - We are still experiencing MMS delivery delays when sending messages to the Verizon Wireless Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jun 8, 23:00 PDT
        Update - We are still experiencing MMS delivery delays when sending messages to the Verizon Wireless Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jun 8, 15:05 PDT
        Update - We are still experiencing MMS delivery delays when sending messages to the Verizon Wireless Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jun 8, 11:04 PDT
        Update - We are experiencing MMS delivery delays when sending messages to the Verizon Wireless Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 8, 09:18 PDT
        Investigating - We are experiencing MMS delivery delays when sending messages to the Verizon Wireless Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 8, 08:29 PDT
        SMS Delivery Failures to and from Multiple Networks in France via Subset of Longcodes
        Resolved - We are no longer experiencing SMS delivery failures to Multiple Networks in France. This incident has been resolved.
        Jun 9, 07:35 PDT
        Monitoring - We are observing successful SMS delivery to and from Multiple Networks in France via Subset of Longcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jun 9, 05:31 PDT
        Investigating - We are experiencing SMS delivery failures from and to Multiple Networks in France via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jun 9, 04:45 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 9, 05:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 8, 17:01 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 08 June 2025 at 17:00 PDT until 09 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to T-Mobile United States handsets when sending via long codes and short codes.
        Jun 6, 23:51 PDT
        United States SMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jun 9, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jun 8, 17:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 08 June 2025 at 17:00 PDT until 09 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Jun 6, 08:11 PDT
        Jun 8, 2025
        SMS Delivery Delays To Etisalat Network In Multiple Countries
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat network in Afghanistan. This incident has been resolved.
        Jun 8, 22:35 PDT
        Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Etisalat network in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jun 8, 20:44 PDT
        Update - We are experiencing SMS delivery delays and failures when sending messages to Etisalat network in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 Hours or as soon as more information becomes available.
        Jun 8, 18:19 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 Hours or as soon as more information becomes available.
        Jun 8, 16:22 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
        Jun 8, 15:25 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
        Jun 8, 15:22 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
        Jun 8, 15:20 PDT
        Update - We are experiencing SMS delivery delays when sending messages to Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
        Jun 8, 15:18 PDT
        Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays To Etisalat Network In Multiple Countries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Jun 8, 14:52 PDT
        MMS Delivery Delays to T-Mobile in the United States of America via Subset of Shortcodes
        Resolved - We apologize for any confusion. We’ve determined that this incident was reported in an error and no impact was observed.
        Jun 8, 21:16 PDT
        Investigating - We are experiencing MMS delivery delays when sending messages to T-Mobile in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jun 8, 20:58 PDT
        Jun 7, 2025
        Jun 6, 2025
        Jun 5, 2025
        Jun 4, 2025
        Jun 3, 2025
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