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        Russia SMS Carrier Maintenance - Tele2
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 03, 2026 - 13:02 PST
        Scheduled - The Tele2 network in Russia is conducting an emergency maintenance from 03 March 2026 at 13:00 PST until 03 March 2026 at 15:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Mar 3, 2026 13:00-15:00 PST
        Russia SMS Carrier Maintenance - Beeline
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 03, 2026 - 13:01 PST
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 03 March 2026 at 13:00 PST until 03 March 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Mar 3, 2026 13:00-16:00 PST
        SMS Delivery Failures from Twilio to Datora Brazil
        Update - Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 03, 2026 - 11:45 PST
        Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 03, 2026 - 10:45 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 03, 2026 - 10:19 PST
        SMS Delivery Failures on Du and Etisalat Network in United Arab Emirates
        Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Mar 02, 2026 - 23:32 PST
        Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Mar 01, 2026 - 23:33 PST
        Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 28, 2026 - 23:39 PST
        Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 27, 2026 - 23:46 PST
        Update - We continue to experience SMS delivery failures on the Du and Etisalat networks in the United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 26, 2026 - 23:48 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 25, 2026 - 23:55 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 24, 2026 - 23:40 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 23, 2026 - 23:41 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 22, 2026 - 23:41 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 21, 2026 - 23:41 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 20, 2026 - 23:54 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 19, 2026 - 23:50 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 18, 2026 - 23:59 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 18, 2026 - 00:03 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 17, 2026 - 00:10 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 16, 2026 - 00:10 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Feb 15, 2026 - 09:17 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Feb 14, 2026 - 17:17 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Feb 14, 2026 - 09:15 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Feb 14, 2026 - 05:14 PST
        Update - We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 14, 2026 - 03:24 PST
        Investigating - We are experiencing SMS delivery failures on Du and Etisalat Network in United Arab. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 14, 2026 - 02:31 PST
        Russia SMS Carrier Maintenance - Tele2
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 02, 2026 - 12:00 PST
        Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 02 March 2026 at 12:00 PST until 30 March 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        02 March 2026 at 12:00 PST until 02 March 2026 at 16:00 PST

        04 March 2026 at 12:00 PST until 04 March 2026 at 16:00 PST

        11 March 2026 at 13:00 PDT until 11 March 2026 at 17:00 PDT

        16 March 2026 at 13:00 PDT until 16 March 2026 at 17:00 PDT

        18 March 2026 at 13:00 PDT until 18 March 2026 at 17:00 PDT

        23 March 2026 at 13:00 PDT until 23 March 2026 at 17:00 PDT

        25 March 2026 at 13:00 PDT until 25 March 2026 at 17:00 PDT

        30 March 2026 at 13:00 PDT until 30 March 2026 at 17:00 PDT
        Mar 2, 2026 12:00 - Mar 30, 2026 17:00 PDT
        Uptime over the past 90 days. View historical uptime.
        PROGRAMMABLE MESSAGING Operational
        90 days ago
        100.0 % uptime
        Today
        MMS Operational
        SMS Operational
        SMPP Operational
        Messaging Channels Operational
        Notify Operational
        Conversations Operational
        Messaging Insights Operational
        Messaging Services Operational
        Content API Operational
        Toll-free verification Operational
        90 days ago
        100.0 % uptime
        Today
        RCS Messaging Operational
        90 days ago
        100.0 % uptime
        Today
        Programmable Messaging API Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN US1 Operational
        SIP Interface US1 Operational
        Client Web US1 Operational
        Client Mobile US1 Operational
        Conference US1 Operational
        Recording US1 Operational
        Queue US1 Operational
        Text-to-Speech US1 Operational
        Recording Transcriptions US1 Operational
        TwiML US1 Operational
        Voice Insights US1 Operational
        Speech Recognition (Gather Speech) US1 Operational
        Realtime Transcriptions US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Intelligence US1 Operational
        Pay US1 Operational
        Media Streams US1 Operational
        Dialogflow US1 Operational
        ConversationRelay US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Voice REST API US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN AU1 Operational
        SIP Interface AU1 Operational
        Client Web AU1 Operational
        Client Mobile AU1 Operational
        Conference AU1 Operational
        Recording AU1 Operational
        Queue AU1 Operational
        Text-to-Speech AU1 Operational
        Recording Transcriptions AU1 Operational
        TwiML AU1 Operational
        Voice Insights AU1 Operational
        Speech Recognition (Gather Speech) AU1 Operational
        Realtime Transcriptions AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay AU1 Operational
        Media Streams AU1 Operational
        ConversationRelay AU1 Operational
        Voice REST API AU1 Operational
        PROGRAMMABLE VOICE IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN IE1 Operational
        SIP Interface IE1 Operational
        Client Web IE1 Operational
        Client Mobile IE1 Operational
        Conference IE1 Operational
        Recording IE1 Operational
        Queue IE1 Operational
        Text-to-Speech IE1 Operational
        Recording Transcriptions IE1 Operational
        TwiML IE1 Operational
        Voice Insights IE1 Operational
        Speech Recognition (Gather Speech) IE1 Operational
        Realtime Transcriptions IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay IE1 Operational
        Media Streams IE1 Operational
        ConversationRelay IE1 Operational
        Voice REST API IE1 Operational
        ACCOUNT SECURITY Operational
        Authy 2FA Operational
        Verify Operational
        Authy App Operational
        Lookup Operational
        ELASTIC SIP TRUNKING US1 Operational
        Origination US1 Operational
        Termination US1 Operational
        ELASTIC SIP TRUNKING AU1 Operational
        Origination AU1 Operational
        Termination AU1 Operational
        ELASTIC SIP TRUNKING IE1 Operational
        Origination IE1 Operational
        Termination IE1 Operational
        TaskRouter Operational
        FLEX Operational
        Flex Application Platform Operational
        Flex Insights Operational
        Flex Agent Desktop Operational
        Flex Queue Stats Operational
        Flex Teams View Operational
        Flex Admin Console Operational
        Flex Routing Operational
        Flex Conversations Operational
        Flex Programmable Chat Operational
        Flex Programmable Voice Operational
        Proxy Operational
        Flex Plugins Operational
        Flex Billing Operational
        INTERCONNECT Operational
        PHONE NUMBERS Operational
        PROGRAMMABLE CHAT Operational
        PROGRAMMABLE VIDEO Operational
        90 days ago
        100.0 % uptime
        Today
        Group Rooms Operational
        Peer-to-Peer Rooms Operational
        Recordings Operational
        Compositions Operational
        Network Traversal Service Operational
        Go Rooms Operational
        Video Insights Operational
        Realtime Transcriptions Operational
        90 days ago
        100.0 % uptime
        Today
        PROXY Operational
        SERVERLESS Operational
        Studio Operational
        Functions Operational
        Assets Operational
        TwiML Bins Operational
        Sync Operational
        DEVELOPER TOOLS Operational
        Console Operational
        Event Streams Operational
        Debugger & Alarms Operational
        Documentation Operational
        REST API Operational
        Bulk Export Operational
        TWILIO PLATFORM Operational
        Billing Operational
        Customer Support Center Operational
        Other Operational
        Account Insights Operational
        Trust Hub Operational
        Organization Operational
        CARRIER NETWORK Degraded Performance
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Short Code, North America Operational
        MMS Short Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        Voice, North America Operational
        Voice, Latin America Operational
        SMS, Latin America Degraded Performance
        Voice, APAC Operational
        SMS, APAC Operational
        MMS, APAC Operational
        Voice, Europe Operational
        SMS, Europe Under Maintenance
        Voice, Middle East & Africa Operational
        SMS, Middle East & Africa Degraded Performance
        Verify Silent Network Auth Operational
        Lookup Identity Match Operational
        Lookup Line Type Intelligence [Legacy API] Operational
        Lookup Line Type Intelligence [Twilio API] Operational
        Lookup SIM Swap Operational
        Legacy Identity MatchAndAttributes Operational
        FRONTLINE Operational
        Sender ID Operational
        90 days ago
        100.0 % uptime
        Today
        ZIPWHIP MESSAGING Operational
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        ZIPWHIP TOOLS Operational
        Zipwhip Provisioner Dashboard and API Operational
        Zipwhip Support Ticketing Operational
        Toll-Free Verification Portal Operational
        Operational
        Degraded Performance
        Partial Outage
        Major Outage
        Maintenance
        Major outage
        Partial outage
        No downtime recorded on this day.
        No data exists for this day.
        had a major outage.
        had a partial outage.

        No incidents or maintenance related to this downtime.

        Scheduled Maintenance

        Russia SMS Carrier Maintenance - Beeline Mar 3, 2026 14:00-20:00 PST

        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 03 March 2026 at 14:00 PST until 03 March 2026 at 20:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Mar 03, 2026 - 09:53 PST

        United States SMS and MMS Carrier Partner Maintenance Mar 3, 2026 15:00-16:30 PST

        Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 03 March 2026 at 15:00 PST until 03 March 2026 at 16:30 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
        Posted on Feb 28, 2026 - 07:42 PST

        Russia SMS Carrier Maintenance - MTS Mar 3, 2026 19:00-20:30 PST

        The MTS network in Russia is conducting a planned maintenance from 03 March 2026 at 19:00 PST until 03 March 2026 at 20:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
        Posted on Mar 02, 2026 - 05:42 PST

        Twilio Flex TaskRouter - Maintenance Mar 3, 2026 20:30-22:30 PST

        We're conducting a planned maintenance in US1 between 8:30 pm and 10:30 pm Pacific Time on 03/03/2026. During the maintenance window, the Flex TaskRouter APIs may return 5xx errors for about 1 minute and a delay in reservation creation during the window. Our engineering team will actively monitor system performance throughout and after the maintenance to ensure stable operations.
        Posted on Feb 20, 2026 - 08:34 PST

        US SMS Carrier Maintenance - Small US Carriers Mar 3, 2026 21:00-23:00 PST

        A subset of small networks in the US are conducting a planned maintenance from 03 March 2026 at 21:00 PST until 03 March 2026 at 23:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via short codes.
        Posted on Mar 02, 2026 - 02:23 PST

        Indonesia SMS Carrier Maintenance - Three and Indosat Mar 4, 2026 08:00-09:00 PST

        The Three and Indosat networks in Indonesia are conducting a planned maintenance from 04 March 2026 at 08:00 PST until 04 March 2026 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Three and Indosat Indonesia handsets.
        Posted on Mar 02, 2026 - 23:07 PST

        Russia SMS Carrier Maintenance - Gazprombank Mobile Mar 4, 2026 12:00-12:59 PST

        The Gazprombank Mobile network in Russia is conducting a planned maintenance from 04 March 2026 at 12:00 PST until 04 March 2026 at 12:59 PST. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.
        Posted on Mar 02, 2026 - 05:57 PST

        United States and Canada Twilio SMS and MMS Maintenance Mar 4, 2026 20:00 - Mar 5, 2026 00:00 PST

        Twilio is conducting a planned maintenance from 04 March 2026 at 20:00 PST until 05 March 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
        Posted on Feb 09, 2026 - 21:34 PST

        Russia SMS Carrier Maintenance - Beeline Mar 5, 2026 13:00-16:00 PST

        The Beeline network in Russia is conducting a planned maintenance from 05 March 2026 at 13:00 PST until 05 March 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Posted on Mar 03, 2026 - 04:46 PST

        US SMS Carrier Maintenance - Small US Carriers Mar 5, 2026 19:00-21:00 PST

        A subset of small networks in the US are conducting a planned maintenance from 05 March 2026 at 19:00 PST until 05 March 2026 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via subset of short codes.
        Posted on Feb 27, 2026 - 19:14 PST

        United Kingdom Account Security Carrier Partner Maintenance - EE Mar 9, 2026 16:00-22:00 PDT

        Our carrier partner EE United Kingdom is conducting a planned maintenance from 09 March 2026 at 16:00 PDT until 09 March 2026 at 22:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Mar 03, 2026 - 09:55 PST

        Twilio Flex - Maintenance Mar 9, 2026 20:30-22:30 PDT

        Update - We’re conducting a planned maintenance in US East 1 between 8:30 PM and 10:30 PM Pacific Time on 03/09/2026. During the maintenance window, customers may experience the below issue:
        -Customers who are using Flex with Legacy Programmable Chat may notice some errors on the UI and/or on direct API requests while invoking flex flow and flex chat channel resources.
        -There is no workaround however, if there is any failures in the API responses, please retry the request.
        Feb 28, 2026 - 04:52 PST
        Scheduled - We’re conducting a planned maintenance in US East 1 between 8:30 PM and 10:30 PM Pacific Time on 03/09/2026. During the maintenance window, customers may experience the below issue:
        -Customers who are using Flex with Legacy Programmable Chat may notice some errors on the UI and/or on direct API requests while invoking flex flow and flex chat channel resources.
        -There is no workaround however, if there is any failures in the API responses, please retry the request.
        Feb 25, 2026 - 04:17 PST

        United States SMS Carrier Partner Maintenance Mar 9, 2026 21:00 - Mar 10, 2026 03:00 PDT

        Our SMS carrier partner in the United States is conducting a planned maintenance from 09 March 2026 at 21:00 PDT until 10 March 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.
        Posted on Mar 03, 2026 - 12:08 PST

        United States SMS and MMS Carrier Partner Maintenance Mar 9, 2026 23:00-23:30 PDT

        Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 09 March 2026 at 23:00 PDT until 09 March 2026 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
        Posted on Feb 27, 2026 - 14:54 PST

        Japan SMS Carrier Partner Maintenance Mar 10, 2026 06:00-13:00 PDT

        Our SMS carrier partner in Japan is conducting a planned maintenance from 10 March 2026 at 06:00 PDT until 10 March 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Japan handsets.
        Posted on Feb 17, 2026 - 22:30 PST

        Russia SMS Carrier Maintenance - Beeline Mar 10, 2026 13:00-17:00 PDT

        The Beeline network in Russia is conducting a planned maintenance from 10 March 2026 at 13:00 PDT until 10 March 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Posted on Feb 26, 2026 - 12:50 PST

        France SMS Carrier Partner Maintenance Mar 11, 2026 12:00-14:00 PDT

        Our SMS carrier partner in France is conducting a planned maintenance from 11 March 2026 at 12:00 PDT until 11 March 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to France handsets via subset of France long codes.
        Posted on Feb 27, 2026 - 14:44 PST

        United States and Canada Twilio SMS and MMS Maintenance Mar 11, 2026 20:00 - Mar 12, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 11 March 2026 at 20:00 PDT until 12 March 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Posted on Feb 09, 2026 - 21:34 PST

        Japan SMS Carrier Partner Maintenance Mar 16, 2026 06:00-13:00 PDT

        Our SMS carrier partner in Japan is conducting a planned maintenance from 16 March 2026 at 06:00 PDT until 16 March 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Japan handsets.
        Posted on Feb 17, 2026 - 22:26 PST

        United States SMS and MMS Carrier Partner Maintenance Mar 16, 2026 22:00 - Mar 17, 2026 01:00 PDT

        Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 16 March 2026 at 22:00 PDT until 17 March 2026 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States short codes.
        Posted on Feb 25, 2026 - 15:04 PST

        United States SMS and MMS Carrier Partner Maintenance Mar 17, 2026 01:00-04:00 PDT

        Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 17 March 2026 at 01:00 PDT until 17 March 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States short codes.
        Posted on Feb 25, 2026 - 15:02 PST

        United States and Canada Twilio SMS and MMS Maintenance Mar 18, 2026 20:00 - Mar 19, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 18 March 2026 at 20:00 PDT until 19 March 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
        Posted on Feb 09, 2026 - 21:33 PST

        United States and Canada Twilio SMS and MMS Maintenance Mar 25, 2026 20:00 - Mar 26, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 25 March 2026 at 20:00 PDT until 26 March 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.
        Posted on Feb 09, 2026 - 21:33 PST
        System Metrics Month Week Day
        API Response Time - North America
        Fetching
        API Response Time - Europe
        Fetching
        Mar 3, 2026
        Ireland Voice Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 3, 13:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 3, 12:00 PST
        Scheduled - Our Voice carrier partner in Ireland is conducting a planned maintenance from 03 March 2026 at 12:00 PST until 03 March 2026 at 13:00 PST. During the maintenance window, there could be Intermittent delays to Twilio Ireland phone numbers.
        Feb 25, 09:39 PST
        SMS Delivery Delays From Twilio to Tune Talk Malaysia
        Resolved - The issue affecting SMS delivery to Tune Talk network subscribers in Malaysia has been resolved. Our engineering team has confirmed that delivery rates have returned to normal levels.
        Mar 3, 06:59 PST
        Update - We are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 3, 05:10 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 3, 03:17 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Tune Talk network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 3, 02:28 PST
        Twilio Interconnect Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 3, 05:32 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 22:01 PST
        Scheduled - Twilio will conduct a planned maintenance from 02 March 2026 at 22:00 PST until 03 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on Interconnect services to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 17:05 PST
        Twilio Voice Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 3, 05:31 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 22:00 PST
        Scheduled - Twilio will conduct a planned maintenance from 02 March 2026 at 22:00 PST until 03 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 16:28 PST
        Twilio Messaging Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 3, 05:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 22:02 PST
        Scheduled - Twilio will conduct a planned maintenance from 02 March 2026 at 22:00 PST until 03 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent message delivery failures and delivery delays to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 17:00 PST
        Mar 2, 2026
        MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
        Resolved - We are no longer experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
        Mar 2, 21:55 PST
        Monitoring - We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 2, 20:06 PST
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Mar 2, 20:02 PST
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 2, 16:02 PST
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 2, 14:02 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 2, 13:02 PST
        Multiple Destination SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 2, 18:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 15:01 PST
        Scheduled - Our SMS carrier partner in the Czech Republic and Hungary is conducting a planned maintenance from 02 March 2026 at 15:00 PST until 02 March 2026 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Czech Republic and Hungary handsets via subset of Czech Republic and Hungary long codes.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Mar 2, 12:38 PST
        Multiple Destination SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 2, 18:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 15:00 PST
        Scheduled - Our SMS carrier partner in Hungary, the Czech Republic and Slovakia is conducting a planned maintenance from 02 March 2026 at 15:00 PST until 02 March 2026 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from Hungary, Czech Republic and Slovakia handsets.
        Feb 18, 16:13 PST
        SMS Delivery Delays and Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in United Arab Emirates
        Resolved - The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Arab Emirates is operating normally.
        Mar 2, 17:23 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 2, 15:23 PST
        Update - We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 8 hours, or sooner if more information becomes available.
        Mar 2, 12:58 PST
        Update - We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 4 hours, or sooner if more information becomes available.
        Mar 2, 09:00 PST
        Update - We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and will provide another update in 2 hours, or sooner if more information becomes available.
        Mar 2, 06:58 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 2, 05:58 PST
        Philippines SMS Carrier Maintenance - Globe Telecom
        Completed - The scheduled maintenance has been completed.
        Mar 2, 17:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 16:00 PST
        Scheduled - The Globe Telecom network in the Philippines is conducting a planned maintenance from 02 March 2026 at 16:00 PST until 02 March 2026 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Globe Telecom Philippines handsets.
        Feb 26, 17:13 PST
        Event Streams Facing Delivery Delays
        Resolved - We are no longer experiencing delays on Event Streams. This incident has been resolved.
        Mar 2, 16:11 PST
        Monitoring - We are observing recovery in the issue leading to delays in delivering events for Event Streams. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 mins or as soon as more information becomes available.
        Mar 2, 15:38 PST
        Update - We have identified an issue impacting Event Streams. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Mar 2, 14:47 PST
        Investigating - We have identified an issue impacting Event Streams. We will provide another update as soon as more information becomes available.
        Mar 2, 14:23 PST
        SMS Delivery Delays from Twilio to Access Malawi
        Resolved - The incident has been resolved and SMS delivery from Twilio to Access network subscribers in Malawi is operating normally.
        Mar 2, 14:05 PST
        Update - We are continuing to monitor SMS delivery to Access network subscribers in Malawi. Service remains stable, and we will provide our next update in 2 hours.
        Mar 2, 12:04 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 2, 10:12 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Mar 2, 02:12 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 1, 22:25 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 1, 21:18 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 1, 20:25 PST
        Russia SMS Carrier Maintenance - Beeline
        Completed - The scheduled maintenance has been completed.
        Mar 2, 14:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 12:01 PST
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 02 March 2026 at 12:00 PST until 02 March 2026 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Feb 26, 06:21 PST
        SMS Delivery Delays from Twilio to Rakuten Japan
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Rakuten network in Japan. This incident has been resolved.
        Mar 2, 13:57 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Rakuten network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 2, 11:58 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Rakuten network subscribers in Japan. Our team is actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 2, 10:27 PST
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 2, 09:27 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Rakuten network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 2, 08:27 PST
        Singapore SMS Carrier Maintenance - M1
        Completed - The scheduled maintenance has been completed.
        Mar 2, 13:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 10:00 PST
        Scheduled - The M1 network in Singapore is conducting a planned maintenance from 02 March 2026 at 10:00 PST until 02 March 2026 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to M1 Singapore handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Mar 2, 01:17 PST
        United States SMS and MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 2, 03:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 1, 23:00 PST
        Scheduled - Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 01 March 2026 at 23:00 PST until 02 March 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
        Feb 27, 19:12 PST
        Mar 1, 2026
        SMS Delivery Delays from Twilio to Lycamobile United Kingdom
        Resolved - We are no longer experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. This incident has been resolved.
        Mar 1, 22:27 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 1, 20:37 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 1, 19:54 PST
        SMS Delivery Failures From Twilio to MTS Kazakhstan
        Resolved - The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.
        Mar 1, 21:16 PST
        Update - We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Mar 1, 15:03 PST
        Update - We are still experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Mar 1, 11:11 PST
        Update - We continue experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Mar 1, 09:11 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 1, 08:11 PST
        MMS Delivery Delays From Twilio to Altice United States
        Resolved - The incident has been resolved and MMS delivery from Twilio to Altice network subscribers in the United States is operating normally.
        Mar 1, 20:20 PST
        Monitoring - We have observed a recovery in MMS delivery from Twilio to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 1, 18:21 PST
        Update - Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 1, 14:21 PST
        Update - Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 1, 12:24 PST
        Investigating - Twilio customers may be experiencing MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 1, 11:43 PST
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Mar 1, 20:15 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 1, 13:15 PST
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 01 March 2026 at 13:15 PST until 01 March 2026 at 20:15 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Identity Match
        Feb 26, 02:43 PST
        SMS Delivery Delays From Twilio to Moov in Côte d'Ivoire
        Resolved - The incident has been resolved and SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire is operating normally.
        Mar 1, 09:28 PST
        Monitoring - We are observing successful SMS delivery from Twilio to Moov network subscribers in Côte d'Ivoire. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Mar 1, 07:30 PST
        Update - We continue experiencing SMS delivery delays when sending messages to Moov network subscribers in Côte d'Ivoire. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Mar 1, 07:19 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 28, 23:23 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 28, 19:19 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 16:07 PST
        Update - We are continuing to investigate this issue.
        Feb 28, 15:13 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Moov network subscribers in Côte d'Ivoire. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 15:07 PST
        Twilio Interconnect Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 1, 05:32 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 28, 22:01 PST
        Scheduled - Twilio will conduct a planned maintenance from 28 February 2026 at 22:00 PST until 01 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on Interconnect services to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 17:03 PST
        Twilio Voice Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 1, 05:31 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 28, 22:00 PST
        Scheduled - Twilio will conduct a planned maintenance from 28 February 2026 at 22:00 PST until 01 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 16:25 PST
        Twilio Messaging Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 1, 05:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 28, 22:01 PST
        Scheduled - Twilio will conduct a planned maintenance from 28 February 2026 at 22:00 PST until 01 March 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent message delivery failures and delivery delays to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 16:57 PST
        SMS Delivery Failures from Twilio to du and Etisalat United Arab Emirates
        Resolved - We are no longer experiencing SMS delivery failures to du and Etisalat network subscribers in the United Arab Emirates. This incident has been resolved.
        Mar 1, 02:29 PST
        Update - We have observed a recovery in SMS delivery from Twilio to du and Etisalat network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 1, 00:40 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to du and Etisalat network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 22:42 PST
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and continue working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 28, 16:41 PST
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 28, 12:41 PST
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 10:41 PST
        Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 09:42 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to du and Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 09:28 PST
        Feb 28, 2026
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Feb 28, 18:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 28, 12:45 PST
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 28 February 2026 at 12:45 PST until 28 February 2026 at 18:00 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Identity Match
        Feb 26, 02:03 PST
        SMS Delivery Delays from Twilio to MobiFone Vietnam
        Resolved - The incident has been resolved and SMS delivery from Twilio to MobiFone network subscribers in Vietnam is operating normally.
        Feb 28, 15:02 PST
        Update - We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 14:21 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 12:21 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 10:20 PST
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 09:22 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to MobiFone network subscribers in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 08:27 PST
        SMS Delivery Delays and Failures from Twilio to Ncell Nepal
        Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages from Twilio to Ncell network subscribers in Nepal. This incident has been resolved.
        Feb 28, 09:01 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to from Twilio to Ncell network subscribers in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 07:02 PST
        Update - We continue to experience SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 05:46 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 03:46 PST
        SMS Delivery Delays and Failures from Twilio to MTS Kazakhstan
        Resolved - The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.
        Feb 28, 08:44 PST
        Update - We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 07:48 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 05:48 PST
        Update - We continue to experience SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 28, 04:01 PST
        Investigating - We are experiencing SMS Delivery Delays and Failures to MTS Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 28, 03:09 PST
        Twilio Interconnect Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 28, 05:32 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 27, 22:01 PST
        Scheduled - Twilio will conduct a planned maintenance from 27 February 2026 at 22:00 PST until 28 February 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on Interconnect services to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 17:02 PST
        Twilio Messaging Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 28, 05:31 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 27, 22:02 PST
        Scheduled - Twilio will conduct a planned maintenance from 27 February 2026 at 22:00 PST until 28 February 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent message delivery failures and delivery delays to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 16:54 PST
        Twilio Voice Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 28, 05:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 27, 22:00 PST
        Scheduled - Twilio will conduct a planned maintenance from 27 February 2026 at 22:00 PST until 28 February 2026 at 05:30 PST on the Twilio Network. During the maintenance window there could be intermittent impact on calls to and from the US connecting through Twilio’s US2/San Jose edge location.
        Jan 26, 16:19 PST
        Feb 27, 2026
        SMS Delivery Delays and Failures from a Subset of Twilio Phone Numbers to Multiple Networks in India
        Resolved - We are no longer experiencing SMS delivery delays and failures from Twilio Phone Numbers to networks in India. This incident has been resolved.
        Feb 27, 22:24 PST
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 20:35 PST
        Update - We continue to experience SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 20:30 PST
        Investigating - We are experiencing SMS delivery delays and failures from a subset of Twilio phone numbers to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 27, 19:35 PST
        Unable to Create Campaigns via Console
        Resolved - The issues when creating new campaigns for accounts and subaccounts via Console has been resolved and the service is operating normally at this time.
        Feb 27, 14:59 PST
        Monitoring - Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 12:58 PST
        Update - We are experiencing Issues when creating new campaigns for accounts and subaccounts via Console. Error is displayed: "There was an error while processing your request, please try again. Error details: undefined." Our engineers are working internally to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 11:53 PST
        Identified - We are experiencing Issues when creating new campaigns for accounts and subaccounts via Console. Error is displayed: "There was an error while processing your request, please try again. Error details: undefined." Our engineers are working internally to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 27, 11:12 PST
        Investigating - Our monitoring systems have detected a potential issue with registering new campaigns from the Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 27, 10:26 PST
        SMS Delivery Failures from Twilio to A1 Slovenia
        Resolved - We are no longer experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. This incident has been resolved.
        Feb 27, 14:39 PST
        Monitoring - We are observing successful SMS delivery failures from Twilio to A1 network subscribers in Slovenia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 12:42 PST
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 10:55 PST
        Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 27, 10:00 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to A1 network subscribers in Slovenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 27, 09:25 PST
        Automated Alert: No Customer Impact
        Resolved - We have fully investigated the issue impacting account deletions involving shared A2P 10dlc Brands with other accounts, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Feb 27, 14:36 PST
        Investigating - We have identified an issue impacting Account deletions involving shared A2P 10dlc Brands with other accounts. Until we post an update, please refrain from deleting accounts if they have brands shared with other accounts.
        Feb 27, 13:43 PST
        Elevated Error Rates in Connect App
        Resolved - The elevated error rates in Connect App issue has been resolved and the service is operating normally at this time.
        Feb 27, 13:55 PST
        Monitoring - The Connect App is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 11:33 PST
        Update - We are continuing to investigate this issue.
        Feb 27, 10:49 PST
        Update - We are currently investigating increased error rates affecting the Connect App. Customers may experience potential errors when using the application. Our engineering teams have identified a drop in success rates due to elevated traffic and are actively working to mitigate the impact. We will provide update in 1 hour or as more information becomes available. Thank you for your patience as we work to resolve this issue.
        Feb 27, 10:39 PST
        Investigating - Our monitoring systems have detected a potential issue with increased traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 27, 10:36 PST
        User Authentication Identity SNA and Gateway API Errors for T-Mobile in United States
        Resolved - Our engineers have monitored the fix and confirmed the issue with User Authentication Identity SNA missing redirects for T-Mobile in the United States has been resolved. All services are now operating normally at this time.
        Feb 27, 12:25 PST
        Monitoring - We have observed a recovery in User Authentication Identity for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 10:31 PST
        Update - Twilio customers may be experiencing User Authentication Identity SNA and Gateway API failure increases in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 27, 08:39 PST
        Investigating - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 27, 07:39 PST
        Issues with TaskRouter and Flex Insights and Routing
        Resolved - We have fully investigated the issue regarding customers using taskrouter and flex would have delays in routing of calls and messages to agents and have now resolved the issue.
        Feb 27, 11:18 PST
        Identified - Our engineers have identified an issue, customers using taskrouter and flex would have delays in routing of calls and messages to agents. Insights data in taskrouter and flex insights may be incomplete. We working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 27, 11:08 PST
        Mexico SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 27, 04:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 26, 20:01 PST
        Scheduled - Our SMS carrier partner in Mexico is conducting a planned maintenance from 26 February 2026 at 20:00 PST until 27 February 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets via subset of Mexico long codes.
        Feb 20, 16:38 PST
        Feb 26, 2026
        Twilio Studio - Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 26, 23:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 26, 20:00 PST
        Scheduled - We’re conducting a planned maintenance in US1 between 8:00 pm and 11:00 pm Pacific Time on 02/26/2026. During the maintenance window, customers may find some errors noticed on the UI and/or on direct API requests while saving the Studio flows for 3 to 5 seconds. We do not envision any run time execution impact for our Customers. We do have retries in place as well along with error messages to prompt users to retry.
        Feb 17, 06:34 PST
        US SMS and MMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Feb 26, 21:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 26, 19:00 PST
        Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 26 February 2026 at 19:00 PST until 26 February 2026 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to small US carriers handsets when sending via long codes, short codes and toll free numbers.
        Feb 23, 15:30 PST
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Feb 26, 19:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 26, 14:45 PST
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 26 February 2026 at 14:45 PST until 26 February 2026 at 19:30 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 26, 00:55 PST
        SMS Delivery Delays from Twilio to Claro Chile
        Resolved - We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Chile. This incident has been resolved.
        Feb 26, 18:02 PST
        Update - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 16:06 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 14:18 PST
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 13:27 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 13:17 PST
        SMS Delivery Delays from a Subset of Twilio Short Codes to Union Telecom network in  United States
        Resolved - The incident has been resolved and SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States is operating normally.
        Feb 26, 17:11 PST
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 15:10 PST
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 13:39 PST
        Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 12:42 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Union Telecom network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 12:37 PST
        SMS Delivery Delays from Twilio to Orange Cameroon
        Resolved - The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
        Feb 26, 16:59 PST
        Update - We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 15:12 PST
        Update - We are observing recovery in SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 26, 13:37 PST
        Monitoring - We are observing recovery in SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available..
        Feb 26, 11:52 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 09:57 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 08:57 PST
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Feb 26, 16:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 26, 12:00 PST
        Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 26 February 2026 at 12:00 PST until 26 February 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from Tele2 Russia handsets.
        Feb 19, 10:20 PST
        SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Short Codes to Movistar Mexico
        Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Movistar network subscribers in Mexico is operating normally.
        Feb 26, 14:22 PST
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Alphanumeric Sender IDs to Movistar network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 12:24 PST
        Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Movistar network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 26, 10:46 PST
        Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Movistar network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 08:52 PST
        Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Movistar network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 07:56 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Senders and Short Codes to Movistar network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 07:52 PST
        SMS Delivery Delays from Twilio to Mobifone Vietnam
        Resolved - The incident has been resolved and SMS delivery from Twilio to Mobifone network subscribers in Vietnam is operating normally.
        Feb 26, 14:19 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Mobifone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 12:10 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 26, 11:58 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 26, 09:59 PST
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 08:55 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Mobifone network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 26, 08:35 PST
        Elevated rate of failures for messages towards the US Cell network
        Resolved - Between 06:37 UTC 02/26/2026 & 15:48 UTC 02/26/2026 Twilio Short Code Customers saw an elevated rate of failures for messages towards the US Cell network. The issue is now resolved.
        Feb 26, 09:14 PST
        United States MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 26, 05:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 26, 02:00 PST
        Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 26 February 2026 at 02:00 PST until 26 February 2026 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 25, 13:32 PST
        United States and Canada Twilio SMS and MMS Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 26, 00:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 25, 20:00 PST
        Scheduled - Twilio is conducting a planned maintenance from 25 February 2026 at 20:00 PST until 26 February 2026 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
        Jan 9, 11:28 PST
        Feb 25, 2026
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Feb 25, 22:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 24, 14:15 PST
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 24 February 2026 at 14:15 PST until 25 February 2026 at 22:30 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup SIM Swap
        Feb 23, 11:50 PST
        Voice Call Failures from Twilio Phone Numbers to Claro Puerto Rico
        Resolved - The incident has been resolved and voice calls from Twilio Phone Numbers to Claro network subscribers in Puerto Rico are operating normally.
        Feb 25, 20:05 PST
        Monitoring - We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 17:51 PST
        Update - Twilio customers may be still experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is still working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 25, 16:13 PST
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 14:13 PST
        Investigating - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Claro network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 13:13 PST
        SMS Delivery Failures from a Subset of Twilio Long Codes to Shelcomm United States
        Resolved - We no longer experience SMS delivery failures from a subset of Twilio Long Codes to Shelcomm network subscribers in the United States. This incident has been resolved.
        Feb 25, 20:04 PST
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Shelcomm network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 18:25 PST
        Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Shelcomm network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 17:45 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Shelcomm network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 16:58 PST
        SMS Delivery Failures from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium
        Resolved - The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and Telenet BidCo NV network subscribers in Belgium is operating normally.
        Feb 25, 18:46 PST
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 16:53 PST
        Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 16:11 PST
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 14:09 PST
        Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 12:25 PST
        Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 11:24 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 10:33 PST
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Feb 25, 18:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 25, 11:00 PST
        Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 25 February 2026 at 11:00 PST until 25 February 2026 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from Tele2 Russia handsets.
        Feb 19, 10:21 PST
        Russia SMS Carrier Maintenance - Tattelecom
        Completed - The scheduled maintenance has been completed.
        Feb 25, 17:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 25, 11:01 PST
        Scheduled - The Tattelecom network in Russia is conducting an emergency maintenance from 25 February 2026 at 11:00 PST until 25 February 2026 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tattelecom Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 25, 00:05 PST
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Feb 25, 16:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 25, 12:00 PST
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 25 February 2026 at 12:00 PST until 25 February 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets when sending via long codes and short codes.
        Feb 20, 09:52 PST
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Feb 25, 16:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 2, 12:00 PST
        Scheduled - Russia SMS Carrier Maintenance - Tele2

        The Tele2 network in Russia is conducting a series of planned maintenances from 02 February 2026 at 12:00 PST until 25 February 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        02 February 2026 at 12:00 PST until 02 February 2026 at 16:00 PST

        04 February 2026 at 12:00 PST until 04 February 2026 at 16:00 PST

        09 February 2026 at 12:00 PST until 09 February 2026 at 16:00 PST

        11 February 2026 at 12:00 PST until 11 February 2026 at 16:00 PST

        16 February 2026 at 12:00 PST until 16 February 2026 at 16:00 PST

        18 February 2026 at 12:00 PST until 18 February 2026 at 16:00 PST

        25 February 2026 at 12:00 PST until 25 February 2026 at 16:00 PST



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 2, 07:17 PST
        United Kingdom Account Security Carrier Partner Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Feb 25, 15:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 25, 14:00 PST
        Scheduled - Our carrier partner Three United Kingdom is conducting an emergency maintenance from 25 February 2026 at 14:00 PST until 25 February 2026 at 15:00 PST. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Lookup Identity Match, Verify Silent Network Auth, Legacy Identity MatchAndAttributes, Lookup SIM Swap
        Feb 11, 01:42 PST
        SMS Delivery Delays and Failures Between a subset of Twilio Long Codes and Multiple Networks in Chile
        Resolved - The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in Chile is operating normally.
        Feb 25, 14:24 PST
        Monitoring - We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 12:27 PST
        Update - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 11:57 PST
        Identified - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 11:05 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 10:12 PST
        SMS Delivery Delays from Twilio to Claro Chile
        Resolved - We are no longer experiencing delivery report delays from Twilio to Claro network subscribers in Chile. This incident has been resolved.
        Feb 25, 14:21 PST
        Monitoring - We are observing recovery in SMS delivery delays from Twilio to Claro network subscribers in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 12:23 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 11:22 PST
        Singapore Voice Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 25, 13:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 25, 09:00 PST
        Scheduled - Our Voice carrier partner in Singapore is conducting a planned maintenance from 25 February 2026 at 09:00 PST until 25 February 2026 at 13:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Singapore phone numbers.
        Jan 26, 01:48 PST
        SMS Delivery Delays and Failures from Network Subscribers to a Subset of Twilio United Kingdom Long Codes
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to the United Kingdom to a subset of Twilio Long Codes. This incident has been resolved.
        Feb 25, 06:47 PST
        Monitoring - We have observed a recovery in SMS delivery from the United Kingdom to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 25, 05:01 PST
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 04:05 PST
        Investigating - Twilio customers may be experiencing SMS delivery failures from the United Kingdom to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 25, 03:53 PST
        Feb 24, 2026
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Feb 24, 17:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 24, 13:00 PST
        Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 24 February 2026 at 13:00 PST until 24 February 2026 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 24, 03:06 PST
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Feb 24, 17:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 24, 12:01 PST
        Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 24 February 2026 at 12:00 PST until 24 February 2026 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS from Tele2 Russia handsets.
        Feb 19, 10:21 PST
        Russia SMS Carrier Maintenance - Beeline
        Completed - The scheduled maintenance has been completed.
        Feb 24, 16:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 24, 13:01 PST
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 24 February 2026 at 13:00 PST until 24 February 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Feb 20, 05:53 PST
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Feb 24, 16:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 24, 12:00 PST
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 24 February 2026 at 12:00 PST until 24 February 2026 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets when sending via long codes and short codes.
        Feb 20, 09:51 PST
        SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States
        Resolved - We are no longer experiencing SMS delivery receipts from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. This incident has been resolved.
        Feb 24, 13:33 PST
        Monitoring - We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 24, 11:06 PST
        Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 24, 09:37 PST
        Update - We are continuing to investigate this issue.
        Feb 24, 08:45 PST
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 24, 08:44 PST
        Singapore SMS Carrier Maintenance - M1
        Completed - The scheduled maintenance has been completed.
        Feb 24, 13:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 24, 10:01 PST
        Scheduled - The M1 network in Singapore is conducting a planned maintenance from 24 February 2026 at 10:00 PST until 24 February 2026 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from M1 Singapore handsets.
        Feb 11, 14:54 PST
        Issues Retrieving Debug Events
        Resolved - The incident has been resolved and Retrieving Debug Events is operating normally.
        Feb 24, 10:42 PST
        Monitoring - We are observing recovery in Retrieving Debug Events. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 24, 09:48 PST
        Investigating - Twilio customers may be experiencing issues retrieving Debug Events. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 24, 09:26 PST
        Japan SMS Carrier Maintenance - SoftBank Mobile
        Completed - The scheduled maintenance has been completed.
        Feb 24, 10:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 24, 07:00 PST
        Scheduled - The SoftBank Mobile network in Japan is conducting a planned maintenance from 24 February 2026 at 07:00 PST until 24 February 2026 at 10:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from SoftBank Mobile Japan handsets.
        Feb 19, 04:43 PST
        User Authentication Identity API High Latency for Verizon in United States
        Resolved - We are no longer experiencing User Authentication Identity API High Latency for Verizon in United States. This incident has been resolved.
        Feb 24, 06:11 PST
        Update - We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 24, 04:16 PST
        Monitoring - We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 24, 02:16 PST
        Update - Twilio customers may be experiencing User Authentication Identity API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 24, 00:20 PST
        Investigating - Twilio customers may be experiencing User Authentication Identity API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 23, 23:20 PST
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Feb 24, 04:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 23, 20:00 PST
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 23 February 2026 at 20:00 PST until 24 February 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to T-Mobile United States handsets.
        Feb 20, 14:44 PST
        US SMS and MMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Feb 24, 03:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 23, 21:00 PST
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 23 February 2026 at 21:00 PST until 24 February 2026 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to small US carriers handsets when sending via long codes, short codes and toll free numbers.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 23, 05:47 PST
        SMS Delivery Delays from Twilio to Liberty Mobile Puerto Rico
        Resolved - The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.
        Feb 24, 00:44 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 23, 22:50 PST
        Update - We are experiencing SMS delivery delays when sending messages to Liberty Mobile network subscribers in Puerto Rico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 23, 21:24 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 23, 20:24 PST
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 24, 00:31 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 23, 20:31 PST
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 23 February 2026 at 20:30 PST until 24 February 2026 at 00:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States short codes.
        Feb 18, 07:45 PST
        United States SMS Carrier Maintenance - AT&T
        Completed - The scheduled maintenance has been completed.
        Feb 24, 00:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 23, 20:30 PST
        Scheduled - The AT&T network in the United States is conducting a planned maintenance from 23 February 2026 at 20:30 PST until 24 February 2026 at 00:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.
        Feb 20, 03:17 PST
        Feb 23, 2026
        SMS Delivery Delays and Failures from Twilio to Tigo Paraguay
        Resolved - We are no longer experiencing SMS delivery delays when sending messages from Twilio to Tigo network subscribers in Paraguay. This incident has been resolved.
        Feb 23, 23:36 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages from Twilio to Tigo network subscribers in Paraguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 23, 21:36 PST
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Feb 23, 04:20 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 22, 12:24 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 22, 04:24 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 22, 00:31 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 22:43 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 21, 21:46 PST
        Mexico SMS Carrier Maintenance - AT&T
        Completed - This planned maintenance has been cancelled, and a rescheduled date has not yet been determined. We will keep you updated. Thank you for your understanding.
        Feb 23, 18:51 PST
        Scheduled - The AT&T network in Mexico is conducting a planned maintenance from 23 February 2026 at 21:00 PST until 24 February 2026 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
        Feb 19, 18:09 PST
        Voice Call Post Dial Delay from Twilio Phone Numbers to United States
        Resolved - Voice Call Post Dial Delay from Twilio Phone Numbers to United States has been resolved and is operating normally at this time.
        Feb 23, 16:36 PST
        Monitoring - Voice Call Post Dial Delay from Twilio Phone Numbers to United States are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Feb 23, 16:07 PST
        Update - Twilio customers may continue to experience voice call post dial delay from Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 23, 14:12 PST
        Investigating - Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 23, 13:12 PST
        SMS Delivery Delays from Twilio to Claro Chile
        Resolved - SMS Delivery Delays from Twilio to Claro Chile was degraded for 20 minutes between 12:01 and 12:21 Pacific Time on 02-23-2026. During this period of time customers may have experienced SMS Delivery Delays from Twilio to Claro Chile. The issue has now been resolved.
        Feb 23, 14:27 PST
        Russia SMS Carrier Maintenance - Sberbank Mobile
        Completed - The scheduled maintenance has been completed.
        Feb 23, 14:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 23, 13:00 PST
        Scheduled - The Sberbank Mobile network in Russia is conducting a planned maintenance from 23 February 2026 at 13:00 PST until 23 February 2026 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Sberbank Mobile Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 23, 06:42 PST
        SMS Delivery Failures from Twilio to National Telecom Thailand
        Resolved - SMS Delivery Failures from Twilio to National Telecom Thailand was degraded for [x] minutes between 11:35 PST and 12:29 PST Pacific Time on 02/23/2026. During this period of time customers may have experienced SMS Delivery Failures from Twilio to National Telecom Thailand. The issue has now been resolved.
        Feb 23, 11:35 PST
        User Authentication Identity API Errors in Indonesia
        Resolved - The incident has been resolved and User Authentication Identity in Indonesia is operating normally.
        Feb 23, 09:37 PST
        Monitoring - We have observed a recovery in User Authentication Identity in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 23, 07:38 PST
        Update - Twilio customers may be experiencing User Authentication Identity API errors in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 23, 07:21 PST
        Update - We are continuing to investigate this issue.
        Feb 23, 06:37 PST
        Investigating - Twilio customers may be experiencing User Authentication Identity API errors in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 23, 06:23 PST
        Feb 22, 2026
        United Kingdom Account Security Carrier Partner Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Feb 22, 22:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 21, 07:30 PST
        Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 21 February 2026 at 07:30 PST until 22 February 2026 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Identity Match
        Feb 18, 13:18 PST
        SMS Delivery Delays from Twilio to Algar Telecom Brazil
        Resolved - We are no longer experiencing SMS delivery delays when sending messages from Twilio to Algar Telecom network subscribers in Brazil. This incident has been resolved.
        Feb 22, 12:27 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 22, 11:43 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 22, 04:25 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 22, 00:31 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 22:45 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 21, 21:52 PST
        SMS Delivery Delays To Claro Network Multiple Destination
        Resolved - The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica is operating normally.
        Feb 22, 11:23 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending to Claro Network to multiple destinations: Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 22, 09:27 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 22, 07:31 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 22, 06:22 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 22, 06:21 PST
        Investigating - Our monitoring systems have detected a potential issue SMS Delivery Delays To Claro Network Multiple Destination Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 22, 06:16 PST
        Feb 21, 2026
        SMS Delivery Delays from Twilio to Brisanet Brazil
        Resolved - We are no longer experiencing SMS delivery delays when sending messages from Twilio to Brisanet network subscribers in Brazil. This incident has been resolved.
        Feb 21, 17:29 PST
        Update - We have observed recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and we will continue monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 15:29 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 13:29 PST
        Update - We are still investigating the SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 21, 09:29 PST
        Update - We are continuing to investigate SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 07:33 PST
        Investigating - We are experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 21, 06:37 PST
        SMS Delivery Delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent United States
        Resolved - The incident has been resolved and SMS delivery from Twilio to Onvoy Spectrum Mobile and Onvoy Inteliquent network subscribers in the United States is operating normally.
        Feb 21, 11:03 PST
        Update - We continue to observe recovery in SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. We are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 09:07 PST
        Monitoring - We are observing recovery in SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. We are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 07:08 PST
        Update - We are continuing to experience SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 05:48 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Onvoy Spectrum Mobile and Onvoy / Inteliquent network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 21, 04:53 PST
        SMS Delivery Delays and Failures to H3G network in the United Kingdom
        Resolved - We are no longer experiencing SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. This incident has been resolved.
        Feb 21, 10:03 PST
        Update - We continue to observe a recovery in SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. The team is monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 08:28 PST
        Monitoring - We have observed a recovery in SMS delivery delays from Twilio to H3G network subscribers in the United Kingdom. The team is monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 06:32 PST
        Update - We continue to experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 21, 00:22 PST
        Update - We continue to experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 20, 16:24 PST
        Update - We continue to experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 20, 13:33 PST
        Update - We are experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 20, 11:42 PST
        Investigating - We are experiencing SMS delivery delays and failures to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 20, 10:32 PST
        Voice Call Failures from Network Subscribers to a Subset of Twilio Philippines Phone Numbers
        Resolved - The incident has been resolved and voice calls from network subscribers to Twilio Philippines Phone Numbers are operating normally.
        Feb 21, 03:31 PST
        Monitoring - We have observed a recovery in voice calls from network subscribers to a subset of Twilio Philippines Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 21, 01:37 PST
        Update - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 20, 09:52 PST
        Update - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 20, 02:37 PST
        Investigating - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 19, 22:36 PST
        Monitoring - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 19, 22:35 PST
        Update - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 19, 22:25 PST
        Update - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 19, 20:12 PST
        Investigating - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Philippines Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 19, 19:19 PST
        Feb 20, 2026
        On Call Engineers are Investigating an issue
        Resolved - We have fully investigated the Programmable Voice - TwiML issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Feb 20, 14:23 PST
        Investigating - Our monitoring systems have detected a potential issue with Programmable Voice - TwiML. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 20, 13:51 PST
        SMS Delivery Delays to MTN Network in Cameroon
        Resolved - The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Cameroon is operating normally.
        Feb 20, 10:12 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 20, 08:38 PST
        Update - Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 19, 17:26 PST
        Update - Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 19, 09:26 PST
        Update - Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 19, 05:26 PST
        Update - Twilio customers may continue experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 19, 03:30 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 19, 02:33 PST
        SMS Delivery Delays from Twilio to Claro Puerto Rico
        Resolved - We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Puerto Rico. This incident has been resolved.
        Feb 20, 00:37 PST
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 19, 22:37 PST
        Update - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 19, 22:21 PST
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 19, 22:17 PST
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 19, 21:19 PST
        Feb 19, 2026
        Feb 18, 2026

        No incidents reported.

        Feb 17, 2026

        No incidents reported.

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