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        Scheduled maintenance
        System Metrics
        User Authentication Identity SNA Missing Redirects for Odido T-Mobile in Netherlands
        Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Apr 08, 2026 - 07:46 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is actively working towards a resolution. We will share the next update within 16 hours, or sooner if additional information becomes available.
        Apr 08, 2026 - 07:44 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Apr 07, 2026 - 23:45 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Apr 07, 2026 - 23:34 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 07, 2026 - 19:44 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 07, 2026 - 19:23 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 07, 2026 - 17:30 PDT
        Identified - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 07, 2026 - 16:23 PDT
        Uptime over the past 90 days. View historical uptime.
        PROGRAMMABLE MESSAGING Operational
        90 days ago
        99.99 % uptime
        Today
        MMS Operational
        SMS Operational
        SMPP Operational
        Messaging Channels Operational
        Notify Operational
        Conversations Operational
        Messaging Insights Operational
        Messaging Services Operational
        Content API Operational
        Toll-free verification Operational
        90 days ago
        100.0 % uptime
        Today
        RCS Messaging Operational
        90 days ago
        100.0 % uptime
        Today
        Programmable Messaging API Operational
        90 days ago
        99.98 % uptime
        Today
        PROGRAMMABLE VOICE US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN US1 Operational
        SIP Interface US1 Operational
        Client Web US1 Operational
        Client Mobile US1 Operational
        Conference US1 Operational
        Recording US1 Operational
        Queue US1 Operational
        Text-to-Speech US1 Operational
        Recording Transcriptions US1 Operational
        TwiML US1 Operational
        Voice Insights US1 Operational
        Speech Recognition (Gather Speech) US1 Operational
        Realtime Transcriptions US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Intelligence US1 Operational
        Pay US1 Operational
        Media Streams US1 Operational
        Dialogflow US1 Operational
        ConversationRelay US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Voice REST API US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN AU1 Operational
        SIP Interface AU1 Operational
        Client Web AU1 Operational
        Client Mobile AU1 Operational
        Conference AU1 Operational
        Recording AU1 Operational
        Queue AU1 Operational
        Text-to-Speech AU1 Operational
        Recording Transcriptions AU1 Operational
        TwiML AU1 Operational
        Voice Insights AU1 Operational
        Speech Recognition (Gather Speech) AU1 Operational
        Realtime Transcriptions AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay AU1 Operational
        Media Streams AU1 Operational
        ConversationRelay AU1 Operational
        Voice REST API AU1 Operational
        PROGRAMMABLE VOICE IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN IE1 Operational
        SIP Interface IE1 Operational
        Client Web IE1 Operational
        Client Mobile IE1 Operational
        Conference IE1 Operational
        Recording IE1 Operational
        Queue IE1 Operational
        Text-to-Speech IE1 Operational
        Recording Transcriptions IE1 Operational
        TwiML IE1 Operational
        Voice Insights IE1 Operational
        Speech Recognition (Gather Speech) IE1 Operational
        Realtime Transcriptions IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay IE1 Operational
        Media Streams IE1 Operational
        ConversationRelay IE1 Operational
        Voice REST API IE1 Operational
        ACCOUNT SECURITY Operational
        Authy 2FA Operational
        Verify Operational
        Authy App Operational
        Lookup Operational
        ELASTIC SIP TRUNKING US1 Operational
        Origination US1 Operational
        Termination US1 Operational
        ELASTIC SIP TRUNKING AU1 Operational
        Origination AU1 Operational
        Termination AU1 Operational
        ELASTIC SIP TRUNKING IE1 Operational
        Origination IE1 Operational
        Termination IE1 Operational
        TaskRouter Operational
        FLEX Operational
        Flex Application Platform Operational
        Flex Insights Operational
        Flex Agent Desktop Operational
        Flex Queue Stats Operational
        Flex Teams View Operational
        Flex Admin Console Operational
        Flex Routing Operational
        Flex Conversations Operational
        Flex Programmable Chat Operational
        Flex Programmable Voice Operational
        Proxy Operational
        Flex Plugins Operational
        Flex Billing Operational
        INTERCONNECT Operational
        PHONE NUMBERS Operational
        PROGRAMMABLE CHAT Operational
        PROGRAMMABLE VIDEO Operational
        90 days ago
        100.0 % uptime
        Today
        Group Rooms Operational
        Peer-to-Peer Rooms Operational
        Recordings Operational
        Compositions Operational
        Network Traversal Service Operational
        Go Rooms Operational
        Video Insights Operational
        Realtime Transcriptions Operational
        90 days ago
        100.0 % uptime
        Today
        PROXY Operational
        SERVERLESS Operational
        Studio Operational
        Functions Operational
        Assets Operational
        TwiML Bins Operational
        Sync Operational
        DEVELOPER TOOLS Operational
        Console Operational
        Event Streams Operational
        Debugger & Alarms Operational
        Documentation Operational
        REST API Operational
        Bulk Export Operational
        TWILIO PLATFORM Operational
        Billing Operational
        Customer Support Center Operational
        Other Operational
        Account Insights Operational
        Trust Hub Operational
        Organization Operational
        CARRIER NETWORK Degraded Performance
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Short Code, North America Operational
        MMS Short Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        Voice, North America Operational
        Voice, Latin America Operational
        SMS, Latin America Operational
        Voice, APAC Operational
        SMS, APAC Operational
        MMS, APAC Operational
        Voice, Europe Operational
        SMS, Europe Operational
        Voice, Middle East & Africa Operational
        SMS, Middle East & Africa Operational
        Verify Silent Network Auth Degraded Performance
        Lookup Identity Match Operational
        Lookup Line Type Intelligence [Legacy API] Operational
        Lookup Line Type Intelligence [Twilio API] Operational
        Lookup SIM Swap Operational
        Legacy Identity MatchAndAttributes Operational
        FRONTLINE Operational
        Sender ID Operational
        90 days ago
        100.0 % uptime
        Today
        ZIPWHIP MESSAGING Operational
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        ZIPWHIP TOOLS Operational
        Zipwhip Provisioner Dashboard and API Operational
        Zipwhip Support Ticketing Operational
        Toll-Free Verification Portal Operational
        Operational
        Degraded Performance
        Partial Outage
        Major Outage
        Maintenance
        Major outage
        Partial outage
        No downtime recorded on this day.
        No data exists for this day.
        had a major outage.
        had a partial outage.

        No incidents or maintenance related to this downtime.

        Scheduled Maintenance

        United Kingdom SMS Carrier Maintenance - Virgin Apr 8, 2026 13:00-19:00 PDT

        The Virgin network in the United Kingdom is conducting a planned maintenance from 08 April 2026 at 13:00 PDT until 08 April 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Virgin United Kingdom handsets.
        Posted on Apr 03, 2026 - 04:52 PDT

        France Voice Carrier Partner Maintenance - LEGOS Apr 8, 2026 13:00-16:00 PDT

        The LEGOS network in France is conducting a planned maintenance from 08 April 2026 at 13:00 PDT until 08 April 2026 at 16:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio France phone numbers.
        Posted on Apr 02, 2026 - 07:24 PDT

        Russia SMS Carrier Maintenance - Tele2 Apr 8, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 08 April 2026 at 13:00 PDT until 08 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Mar 31, 2026 - 07:40 PDT

        France SMS Carrier Maintenance - LEGOS Apr 8, 2026 13:00-16:00 PDT

        The LEGOS network in France is conducting a planned maintenance from 08 April 2026 at 13:00 PDT until 08 April 2026 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from LEGOS France handsets.
        Posted on Apr 02, 2026 - 07:03 PDT

        France SMS Carrier Partner Maintenance Apr 8, 2026 13:00-16:00 PDT

        Our SMS carrier partner in France is conducting a planned maintenance from 08 April 2026 at 13:00 PDT until 08 April 2026 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to France handsets via France long codes.
        Posted on Mar 27, 2026 - 12:47 PDT

        Russia SMS Carrier Maintenance - Beeline Apr 8, 2026 14:00-15:00 PDT

        The Beeline network in Russia is conducting a planned maintenance from 08 April 2026 at 14:00 PDT until 08 April 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Posted on Apr 07, 2026 - 02:42 PDT

        United Kingdom Account Security Carrier Partner Maintenance - Vodafone Apr 8, 2026 15:15-20:00 PDT

        Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 08 April 2026 at 15:15 PDT until 08 April 2026 at 20:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Posted on Apr 08, 2026 - 07:50 PDT

        Spain SMS Carrier Maintenance - Telefonica Apr 8, 2026 16:00-21:00 PDT

        The Telefonica network in Spain is conducting a planned maintenance from 08 April 2026 at 16:00 PDT until 08 April 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telefonica Spain handsets.
        Posted on Mar 27, 2026 - 06:21 PDT

        Portugal SMS Carrier Partner Maintenance Apr 8, 2026 16:30-23:00 PDT

        Our SMS carrier partner in Portugal is conducting a planned maintenance from 08 April 2026 at 16:30 PDT until 08 April 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Portugal handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Posted on Apr 08, 2026 - 06:18 PDT

        United States MMS Carrier Maintenance - T-Mobile Apr 8, 2026 20:00 - Apr 9, 2026 04:00 PDT

        The T-Mobile network in the United States is conducting a planned maintenance from 08 April 2026 at 20:00 PDT until 09 April 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets when sending via long codes and short codes.
        Posted on Apr 07, 2026 - 15:07 PDT

        United States and Canada Twilio SMS Maintenance Apr 8, 2026 20:00 - Apr 9, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 08 April 2026 at 20:00 PDT until 09 April 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Posted on Mar 12, 2026 - 00:33 PDT

        United Kingdom Account Security Carrier Partner Maintenance - Three Apr 8, 2026 21:00-22:30 PDT

        Our carrier partner Three United Kingdom is conducting a planned maintenance from 08 April 2026 at 21:00 PDT until 08 April 2026 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Posted on Apr 02, 2026 - 13:11 PDT

        United States SMS Carrier Maintenance - Verizon Apr 8, 2026 21:00 - Apr 9, 2026 02:00 PDT

        The Verizon network in the United States is conducting a planned maintenance from 08 April 2026 at 21:00 PDT until 09 April 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
        Posted on Apr 02, 2026 - 03:17 PDT

        US SMS Carrier Maintenance - Small US Carriers Apr 8, 2026 22:00 - Apr 9, 2026 03:00 PDT

        A subset of small networks in the US are conducting a planned maintenance from 08 April 2026 at 22:00 PDT until 09 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Posted on Apr 07, 2026 - 07:22 PDT

        United States SMS Carrier Maintenance - US Cellular Corp. Apr 8, 2026 22:00 - Apr 9, 2026 03:00 PDT

        The US Cellular Corp. network in the United States is conducting a planned maintenance from 08 April 2026 at 22:00 PDT until 09 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US Cellular Corp. United States handsets when sending via long codes and short codes.
        Posted on Mar 31, 2026 - 12:32 PDT

        United States SMS Carrier Maintenance - US Cellular Corp. Apr 8, 2026 23:00 - Apr 9, 2026 04:00 PDT

        The US Cellular Corp. network in the United States is conducting a planned maintenance from 08 April 2026 at 23:00 PDT until 09 April 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from US Cellular Corp. United States handsets.
        Posted on Apr 01, 2026 - 06:35 PDT

        Japan SMS Carrier Maintenance - Rakuten Apr 9, 2026 06:00-13:00 PDT

        The Rakuten network in Japan is conducting a planned maintenance from 09 April 2026 at 06:00 PDT until 09 April 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
        Posted on Apr 02, 2026 - 23:37 PDT

        Japan SMS Carrier Partner Maintenance Apr 9, 2026 06:00-13:00 PDT

        Our SMS carrier partner in Japan is conducting a planned maintenance from 09 April 2026 at 06:00 PDT until 09 April 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Rakuten Japan handsets.
        Posted on Apr 04, 2026 - 21:20 PDT

        Qatar SMS Carrier Maintenance - Q-Tel and Vodafone Apr 9, 2026 14:00-20:00 PDT

        The Q-Tel and Vodafone networks in Qatar are conducting a planned maintenance from 09 April 2026 at 14:00 PDT until 09 April 2026 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Q-Tel and Vodafone Qatar handsets.
        Posted on Mar 23, 2026 - 03:36 PDT

        United States MMS Carrier Maintenance - T-Mobile Apr 9, 2026 20:00 - Apr 10, 2026 04:00 PDT

        The T-Mobile network in the United States is conducting a planned maintenance from 09 April 2026 at 20:00 PDT until 10 April 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets when sending via long codes and short codes.
        Posted on Apr 07, 2026 - 15:07 PDT

        Planned Maintenance for Flex Insights Historical Reporting Apr 11, 2026 00:00-06:00 PDT

        The Flex Insights Historical Reporting dashboard visualization partner in the US will be conducting planned maintenance on Sat, Apr 11th, 2026, at 00:00 Pacific Daylight Time. The maintenance window is expected to last up to 6 hours. During this time, Flex Insights Historical Reporting Dashboards will be unavailable and scheduled ETLs will be affected.
        Posted on Mar 30, 2026 - 23:50 PDT

        South Sudan SMS Carrier Maintenance - MTN Apr 11, 2026 16:00-22:00 PDT

        The MTN network in South Sudan is conducting a planned maintenance from 11 April 2026 at 16:00 PDT until 11 April 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTN South Sudan handsets.
        Posted on Apr 06, 2026 - 02:36 PDT

        South Sudan SMS Carrier Partner Maintenance Apr 11, 2026 16:00-22:00 PDT

        Our SMS carrier partner in South Sudan is conducting a planned maintenance from 11 April 2026 at 16:00 PDT until 11 April 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTN South Sudan handsets.
        Posted on Mar 31, 2026 - 07:31 PDT

        Russia SMS Carrier Maintenance - Tele2 Apr 13, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 13 April 2026 at 13:00 PDT until 13 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Mar 31, 2026 - 07:41 PDT

        United Kingdom Account Security Carrier Partner Maintenance - EE Apr 13, 2026 13:45-22:40 PDT

        Our carrier partner EE United Kingdom is conducting a planned maintenance from 13 April 2026 at 13:45 PDT until 13 April 2026 at 22:40 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Apr 08, 2026 - 03:47 PDT

        Peru SMS Carrier Partner Maintenance Apr 13, 2026 19:00-21:00 PDT

        Our SMS carrier partner in Peru is conducting a planned maintenance from 13 April 2026 at 19:00 PDT until 13 April 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Peru handsets.
        Posted on Apr 07, 2026 - 16:07 PDT

        Spain SMS Carrier Maintenance - Orange Apr 14, 2026 13:00-17:00 PDT

        The Orange network in Spain is conducting a planned maintenance from 14 April 2026 at 13:00 PDT until 14 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Orange Spain handsets.
        Posted on Apr 08, 2026 - 06:40 PDT

        United Kingdom Account Security Carrier Partner Maintenance - EE Apr 14, 2026 14:00-20:00 PDT

        Our carrier partner EE United Kingdom is conducting a planned maintenance from 14 April 2026 at 14:00 PDT until 14 April 2026 at 20:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Apr 08, 2026 - 03:49 PDT

        Russia SMS Carrier Maintenance - Tele2 Apr 15, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 15 April 2026 at 13:00 PDT until 15 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Mar 31, 2026 - 07:41 PDT

        France SMS Carrier Partner Maintenance Apr 15, 2026 13:00-17:00 PDT

        Our SMS carrier partner in France is conducting a planned maintenance from 15 April 2026 at 13:00 PDT until 15 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets.
        Posted on Apr 03, 2026 - 11:06 PDT

        Czech Republic SMS Carrier Maintenance - T-Mobile Apr 15, 2026 14:30-19:00 PDT

        The T-Mobile network in the Czech Republic is conducting a planned maintenance from 15 April 2026 at 14:30 PDT until 15 April 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to T-Mobile Czech Republic handsets.
        Posted on Apr 07, 2026 - 03:58 PDT

        United States and Canada Twilio SMS Maintenance Apr 15, 2026 20:00 - Apr 16, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 15 April 2026 at 20:00 PDT until 16 April 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Posted on Mar 12, 2026 - 00:33 PDT

        Australia Voice Carrier Partner Maintenance Apr 16, 2026 04:00-09:00 PDT

        Our Voice carrier partner in Australia is conducting a planned maintenance from 16 April 2026 at 04:00 PDT until 16 April 2026 at 09:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Australia phone numbers.
        Posted on Apr 07, 2026 - 00:03 PDT

        United Kingdom SMS Carrier Maintenance - BT OnePhone Apr 16, 2026 15:00-21:00 PDT

        The BT OnePhone network in the United Kingdom is conducting a planned maintenance from 16 April 2026 at 15:00 PDT until 16 April 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from BT OnePhone United Kingdom handsets.
        Posted on Apr 03, 2026 - 04:55 PDT

        United Kingdom Account Security Carrier Partner Maintenance - EE Apr 16, 2026 15:00-21:00 PDT

        Our carrier partner EE United Kingdom is conducting a planned maintenance from 16 April 2026 at 15:00 PDT until 16 April 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Mar 27, 2026 - 08:15 PDT

        Russia SMS Carrier Maintenance - Tele2 Apr 20, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 20 April 2026 at 13:00 PDT until 20 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Mar 31, 2026 - 07:41 PDT

        United States SMS and MMS Carrier Maintenance - Verizon Apr 20, 2026 21:00 - Apr 21, 2026 02:00 PDT

        The Verizon network in the United States is conducting a planned maintenance from 20 April 2026 at 21:00 PDT until 21 April 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Verizon United States handsets when sending via short codes.
        Posted on Apr 07, 2026 - 13:59 PDT

        United States SMS and MMS Carrier Maintenance - Verizon Apr 21, 2026 21:00 - Apr 22, 2026 02:00 PDT

        The Verizon network in the United States is conducting a planned maintenance from 21 April 2026 at 21:00 PDT until 22 April 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Verizon United States handsets when sending via short codes.
        Posted on Apr 07, 2026 - 13:58 PDT

        Japan SMS Carrier Maintenance - NTT docomo Apr 22, 2026 08:00-14:00 PDT

        The NTT docomo network in Japan is conducting a planned maintenance from 22 April 2026 at 08:00 PDT until 22 April 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from NTT docomo Japan handsets.
        Posted on Apr 01, 2026 - 03:50 PDT

        Russia SMS Carrier Maintenance - Tele2 Apr 22, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 22 April 2026 at 13:00 PDT until 22 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Mar 31, 2026 - 07:42 PDT

        United States and Canada Twilio SMS Maintenance Apr 22, 2026 20:00 - Apr 23, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 22 April 2026 at 20:00 PDT until 23 April 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Posted on Mar 12, 2026 - 00:33 PDT

        United States SMS and MMS Carrier Maintenance - Verizon Apr 22, 2026 21:00 - Apr 23, 2026 02:00 PDT

        The Verizon network in the United States is conducting a planned maintenance from 22 April 2026 at 21:00 PDT until 23 April 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Verizon United States handsets when sending via short codes.
        Posted on Apr 07, 2026 - 13:59 PDT

        Russia SMS Carrier Maintenance - Tele2 Apr 27, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 27 April 2026 at 13:00 PDT until 27 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Mar 31, 2026 - 07:42 PDT

        Russia SMS Carrier Maintenance - Tele2 Apr 29, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 29 April 2026 at 13:00 PDT until 29 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Mar 31, 2026 - 07:43 PDT

        United States and Canada Twilio SMS Maintenance Apr 29, 2026 20:00 - Apr 30, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 29 April 2026 at 20:00 PDT until 30 April 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Posted on Mar 12, 2026 - 00:34 PDT
        System Metrics Month Week Day
        API Response Time - North America
        Fetching
        API Response Time - Europe
        Fetching
        Apr 8, 2026
        Germany SMS Carrier Maintenance - O2
        Completed - The scheduled maintenance has been completed.
        Apr 8, 06:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 7, 22:00 PDT
        Scheduled - The O2 network in Germany is conducting a planned maintenance from 07 April 2026 at 22:00 PDT until 08 April 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 Germany handsets.
        Apr 2, 05:36 PDT
        SMS Delivery Delays and Failures To AT&T Mexico
        Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to AT&T Mexico. This incident has been resolved.
        Apr 8, 05:40 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 8, 04:02 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages To AT&T Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 8, 02:58 PDT
        SMS Delivery Delays and Failures from Twilio to AT&T Mexico
        Resolved - The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.
        Apr 8, 05:39 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to AT&T network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 8, 04:17 PDT
        United States MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Apr 8, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 7, 19:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 07 April 2026 at 19:00 PDT until 08 April 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Apr 6, 12:29 PDT
        SMS Delivery Receipt Delays and Delivery Failures from Twilio to DigiMobil (Movistar) Spain
        Resolved - The incident has been resolved and SMS delivery and delivery receipts from Twilio to DigiMobil (Movistar) network subscribers in Spain are operating normally.
        Apr 8, 04:54 PDT
        Monitoring - We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 8, 04:04 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays and delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 8, 02:38 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may fail or succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 8, 01:44 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 8, 01:37 PDT
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 8, 01:34 PDT
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Apr 8, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 7, 21:00 PDT
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 07 April 2026 at 21:00 PDT until 08 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes.
        Mar 23, 19:57 PDT
        United States SMS Carrier Maintenance - Verizon
        Completed - The scheduled maintenance has been completed.
        Apr 8, 02:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 7, 21:01 PDT
        Scheduled - The Verizon network in the United States is conducting a planned maintenance from 07 April 2026 at 21:00 PDT until 08 April 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
        Apr 2, 07:01 PDT
        SMS Delivery Delays from Twilio to MTN Benin
        Resolved - The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Benin is operating normally.
        Apr 8, 01:31 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Benin and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 23:26 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Apr 7, 15:53 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 7, 11:53 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 09:51 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 08:41 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Benin. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 08:33 PDT
        Apr 7, 2026
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Apr 7, 21:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 7, 14:30 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 07 April 2026 at 14:30 PDT until 07 April 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 7, 12:14 PDT
        Kazakhstan SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Apr 7, 16:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 7, 14:00 PDT
        Scheduled - The Tele2 network in Kazakhstan is conducting a planned maintenance from 07 April 2026 at 14:00 PDT until 07 April 2026 at 16:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 7, 10:41 PDT
        SMS Delivery Delays from Twilio to Vodafone Egypt
        Resolved - The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in Egypt is operating normally.
        Apr 7, 14:23 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 7, 12:58 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 10:56 PDT
        Monitoring - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 10:55 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 09:53 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 09:22 PDT
        SMS Delivery Delays and Failures from Twilio to Multiple Networks in Brazil
        Resolved - The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in Brazil is operating normally.
        Apr 7, 13:58 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 11:47 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 7, 10:35 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 08:35 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 07:34 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 07:27 PDT
        SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries
        Resolved - The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
        Apr 7, 13:05 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 10:58 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 10:15 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 09:40 PDT
        Programmable Messaging API Affected
        Resolved - Twilio Programmable Messaging API was degraded for 40 seconds between 6:37:10 and 6:37:50 Pacific Time on April 7, 2026. During this period of time customers may have experienced elevated rate of HTTP 500s from the send message API response. The issue has now been resolved.
        Apr 7, 12:21 PDT
        SMS Delivery Failures from Twilio to Etisalat Egypt
        Resolved - The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Egypt is operating normally.
        Apr 7, 05:15 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 03:15 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 7, 01:06 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to Etisalat network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 7, 00:06 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Apr 7, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 6, 19:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 06 April 2026 at 19:00 PDT until 07 April 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Apr 2, 16:50 PDT
        Apr 6, 2026
        Chile SMS Carrier Maintenance - Entel
        Completed - The scheduled maintenance has been completed.
        Apr 6, 22:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 6, 21:30 PDT
        Scheduled - The Entel network in Chile is conducting a planned maintenance from 06 April 2026 at 21:30 PDT until 06 April 2026 at 22:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Entel Chile handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 6, 17:30 PDT
        SMS Delivery Delays from Twilio to Lycamobile Germany
        Resolved - The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in Germany is operating normally.
        Apr 6, 18:48 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 6, 16:31 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 16:07 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 15:52 PDT
        Russia SMS Carrier Maintenance - Bee Line
        Completed - The scheduled maintenance has been completed.
        Apr 6, 18:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 6, 14:00 PDT
        Scheduled - The Bee Line network in Russia is conducting a planned maintenance from 06 April 2026 at 14:00 PDT until 06 April 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Bee Line Russia handsets.
        Apr 3, 04:45 PDT
        SMS Delivery Failures from a Subset of Twilio Long Codes to WOM Colombia
        Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia is operating normally.
        Apr 6, 17:36 PDT
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 6, 15:38 PDT
        Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 15:09 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 15:01 PDT
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Apr 6, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 6, 13:00 PDT
        Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 06 April 2026 at 13:00 PDT until 06 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Mar 31, 07:39 PDT
        SMS Delivery Delays from Twilio to Mir Telecom and Tattelecom Russia
        Resolved - The incident has been resolved and SMS delivery from Twilio to Mir Telecom and Tattelecom network subscribers in Russia is operating normally.
        Apr 6, 15:16 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mir Telecom & Tattelecom in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 6, 13:52 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 13:43 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 13:29 PDT
        Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Apr 6, 13:26 PDT
        Indonesia SMS Carrier Maintenance - Telkomsel
        Completed - The scheduled maintenance has been completed.
        Apr 6, 15:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 6, 10:00 PDT
        Scheduled - The Telkomsel network in Indonesia is conducting a planned maintenance from 06 April 2026 at 10:00 PDT until 06 April 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Telkomsel Indonesia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 5, 21:58 PDT
        Japan SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Apr 6, 13:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 6, 06:01 PDT
        Scheduled - Our SMS carrier partner in Japan is conducting a planned maintenance from 06 April 2026 at 06:00 PDT until 06 April 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Japan handsets.
        Apr 4, 17:31 PDT
        Japan SMS Carrier Maintenance - Rakuten
        Completed - The scheduled maintenance has been completed.
        Apr 6, 13:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 6, 06:00 PDT
        Scheduled - The Rakuten network in Japan is conducting a planned maintenance from 06 April 2026 at 06:00 PDT until 06 April 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
        Apr 2, 23:36 PDT
        SMS Delivery Delays from Twilio to Telenor Pakistan
        Resolved - The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally
        Apr 6, 10:40 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 6, 08:42 PDT
        Investigating - We are experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 07:09 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 6, 04:54 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 6, 04:47 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 6, 02:47 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 6, 02:17 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Apr 6, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 5, 19:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 05 April 2026 at 19:00 PDT until 06 April 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Apr 2, 16:50 PDT
        Apr 5, 2026
        Apr 4, 2026
        SMS Delivery Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers
        Resolved - We are no longer experiencing SMS delivery failures to from network subscribers to a subset of Twilio Israel Phone Numbers. This incident has been resolved.
        Apr 4, 21:29 PDT
        Monitoring - We are observing successful SMS delivery from network subscribers to a subset of Twilio Israel Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2X hours or as soon as more information becomes available.
        Apr 4, 19:55 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team continue investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 4, 17:44 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 4, 16:44 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Apr 4, 19:45 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 4, 13:15 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 04 April 2026 at 13:15 PDT until 04 April 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Apr 2, 03:14 PDT
        Sms Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes. This incident has been resolved.
        Apr 4, 04:53 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 4, 03:59 PDT
        Apr 3, 2026
        SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
        Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.
        Apr 3, 19:58 PDT
        Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 3, 17:46 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 3, 15:54 PDT
        Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 3, 14:42 PDT
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe Telecom network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 3, 14:26 PDT
        Russia SMS Carrier Maintenance - Beeline
        Completed - The scheduled maintenance has been completed.
        Apr 3, 18:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 3, 14:00 PDT
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 03 April 2026 at 14:00 PDT until 03 April 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Mar 30, 05:38 PDT
        United States SMS Carrier Maintenance - Verizon
        Completed - The scheduled maintenance has been completed.
        Apr 3, 07:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 3, 01:00 PDT
        Scheduled - The Verizon network in the United States is conducting a planned maintenance from 03 April 2026 at 01:00 PDT until 03 April 2026 at 07:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
        Mar 18, 01:50 PDT
        SMS Delivery Delays and Failures from Twilio to Orange/Sonatel Senegal
        Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Orange/Sonatel network subscribers in Senegal. This incident has been resolved.
        Apr 3, 01:00 PDT
        Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Orange/Sonatel network subscribers in Senegal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 2, 23:00 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange and Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available
        Apr 2, 16:13 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Egypt and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 2, 04:32 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Apr 1, 16:13 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Apr 1, 00:13 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Mar 31, 16:16 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 31, 12:15 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 10:14 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 31, 09:13 PDT
        Apr 2, 2026
        SMS Delivery Delays and Failure from Twilio to Ufone Pakistan
        Resolved - The incident has been resolved and SMS delivery from Twilio to Ufone network subscribers in Pakistan is operating normally.
        Apr 2, 18:35 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 2, 16:37 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays and failure from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Apr 2, 13:50 PDT
        Update - Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 2, 09:49 PDT
        Update - Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 2, 07:31 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 2, 06:39 PDT
        Kazakhstan SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Apr 2, 18:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 2, 15:00 PDT
        Scheduled - The Tele2 network in Kazakhstan is conducting an emergency maintenance from 02 April 2026 at 15:00 PDT until 02 April 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 2, 13:15 PDT
        SMS Delivery Delays from Twilio to Orange Cameroon
        Resolved - The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
        Apr 2, 17:47 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 2, 15:35 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 2, 14:43 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Apr 2, 16:15 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 2, 14:30 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 02 April 2026 at 14:30 PDT until 02 April 2026 at 16:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 2, 08:13 PDT
        Indonesia SMS Carrier Maintenance - Indosat
        Completed - The scheduled maintenance has been completed.
        Apr 2, 11:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 2, 09:00 PDT
        Scheduled - The Indosat network in Indonesia is conducting an emergency maintenance from 02 April 2026 at 09:00 PDT until 02 April 2026 at 11:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Indosat Indonesia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 1, 23:35 PDT
        SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. This incident has been resolved.
        Apr 2, 08:54 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 2, 07:03 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to ETMTN network subscribers in Ethiopia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 2, 05:40 PDT
        SMS Delivery Delays and Failures to Orange Network in Egypt
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Egypt. This incident has been resolved.
        Apr 2, 06:38 PDT
        Update - We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Apr 1, 21:24 PDT
        Update - We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Apr 1, 13:29 PDT
        Update - We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 1, 09:29 PDT
        Update - We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 1, 07:44 PDT
        Investigating - We are experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 1, 06:50 PDT
        SMS Delivery Delays to Orange network in France via a subset of Twilio numbers
        Resolved - Twilio Messaging was degraded for ~50 minutes between 10:05 and 10:58 UTC on 04/02/2026. During this period of time customers may have experienced Delivery Delays to Orange network in France. The issue has now been resolved.
        Apr 2, 06:24 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Apr 2, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 19:00 PDT
        Update - We will be undergoing scheduled maintenance during this time.
        Mar 31, 11:33 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 01 April 2026 at 19:00 PDT until 02 April 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Mar 31, 07:52 PDT
        United States MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Apr 2, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 2, 01:01 PDT
        Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 02 April 2026 at 01:00 PDT until 02 April 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from T-Mobile, AT&T and Verizon United States handsets via United States short codes.
        Mar 19, 16:41 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Apr 2, 03:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 21:00 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 01 April 2026 at 21:00 PDT until 02 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Mar 26, 22:34 PDT
        Canada Account Security Service Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Apr 2, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 22:00 PDT
        Scheduled - Our service partner is conducting a planned maintenance from 01 April 2026 at 22:00 PDT until 02 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Line Type Intelligence [Twilio API]
        Mar 27, 07:20 PDT
        SMS Delivery Delays and Failures from Twilio to Claro Brazil
        Resolved - We are no longer experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. This incident has been resolved.
        Apr 2, 01:38 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 1, 23:40 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 1, 21:47 PDT
        Update - We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Apr 1, 15:14 PDT
        Update - We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 1, 11:14 PDT
        Update - We are still experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Apr 1, 09:14 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Apr 1, 08:18 PDT
        Germany Account Security Carrier Partner Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Apr 2, 01:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 23:00 PDT
        Scheduled - Our carrier partner T-Mobile Germany is conducting a planned maintenance from 01 April 2026 at 23:00 PDT until 02 April 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for T-Mobile Germany customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Mar 30, 05:50 PDT
        United States and Canada Twilio SMS Maintenance
        Completed - The scheduled maintenance has been completed.
        Apr 2, 00:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 20:00 PDT
        Scheduled - Twilio is conducting a planned maintenance from 01 April 2026 at 20:00 PDT until 02 April 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Mar 12, 00:29 PDT
        Apr 1, 2026
        United Kingdom Account Security Carrier Partner Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Apr 1, 23:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 21:30 PDT
        Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 01 April 2026 at 21:30 PDT until 01 April 2026 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Mar 27, 05:12 PDT
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Apr 1, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 13:00 PDT
        Scheduled - The Tele2 network in Russia is conducting an emergency maintenance from 01 April 2026 at 13:00 PDT until 01 April 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Mar 31, 07:26 PDT
        SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
        Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.
        Apr 1, 15:15 PDT
        Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Apr 1, 06:57 PDT
        Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Apr 1, 01:20 PDT
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 23:37 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 22:36 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 31, 21:36 PDT
        Indonesia SMS Carrier Maintenance - Telkomsel
        Completed - The scheduled maintenance has been completed.
        Apr 1, 15:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 10:00 PDT
        Scheduled - The Telkomsel network in Indonesia is conducting a planned maintenance from 01 April 2026 at 10:00 PDT until 01 April 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Telkomsel Indonesia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Apr 1, 05:30 PDT
        Singapore SMS Carrier Maintenance - M1
        Completed - The scheduled maintenance has been completed.
        Apr 1, 14:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Apr 1, 11:00 PDT
        Scheduled - The M1 network in Singapore is conducting a planned maintenance from 01 April 2026 at 11:00 PDT until 01 April 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to M1 Singapore handsets.
        Mar 30, 07:32 PDT
        Intelligent Alerts unavailable
        Resolved - The issue with alerts has been resolved, and the service is functioning normally at this time.
        Apr 1, 09:11 PDT
        Monitoring - We are currently seeing recovery for Intelligent Alerts. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Apr 1, 08:48 PDT
        Update - Twilio customers that are currently subscribed for Intelligent Alerts will not be notified on the latest alerts. We are currently restoring the data in our system and Intelligent Alerts should be available within 30 minutes.
        Apr 1, 08:27 PDT
        Investigating - Our monitoring systems have detected a potential issue with alerts. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Apr 1, 08:13 PDT
        United States SMS Carrier Maintenance - Verizon
        Completed - The scheduled maintenance has been completed.
        Apr 1, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 31, 21:00 PDT
        Scheduled - The Verizon network in the United States is conducting a planned maintenance from 31 March 2026 at 21:00 PDT until 01 April 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
        Mar 23, 07:47 PDT
        Mar 31, 2026
        SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in Italy
        Resolved - We are no longer experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. This incident has been resolved.
        Mar 31, 23:16 PDT
        Update - We are observing recovery in SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to subscribers across multiple networks in Italy. We will continue monitoring the service for an additional 2 hours to ensure full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 21:13 PDT
        Monitoring - We are observing recovery in SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 19:07 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 31, 15:07 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 13:01 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 31, 12:01 PDT
        Chile SMS Carrier Maintenance - Entel
        Completed - The scheduled maintenance has been completed.
        Mar 31, 22:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 31, 21:30 PDT
        Scheduled - The Entel network in Chile is conducting a planned maintenance from 31 March 2026 at 21:30 PDT until 31 March 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Entel Chile handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Mar 31, 20:34 PDT
        SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia
        Resolved - The incident has been resolved, and SMS delivery from the Twilio to Tunisie Telecom network subscribers in Tunisia is operating normally.
        Mar 31, 21:25 PDT
        Update - We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service for an additional 2 hours to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 18:52 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 16:52 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Tunisie Telecom network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 31, 15:53 PDT
        Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays from Twilio to Tunisie Telecom Tunisia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Mar 31, 15:48 PDT
        SMS Delivery Delays from Twilio to DST Brunei Darussalam
        Resolved - We are no longer experiencing SMS delivery delays from Twilio to DST network subscribers in Brunei Darussalam. This incident has been resolved.
        Mar 31, 20:26 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to DST network subscribers in Brunei Darussalam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 18:27 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to DST network subscribers in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 16:30 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to DST network subscribers in Brunei Darussalam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 31, 15:30 PDT
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Mar 31, 18:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 14:00 PDT
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 30 March 2026 at 14:00 PDT until 31 March 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Mar 26, 06:48 PDT
        Delivery Failures on a Subset of Messages With Media
        Resolved - Between 19:03 PM and 19:29 PM PT on March 30, an internal deployment caused a subset of messages with media to fail with Twilio error code 11200. The issue was promptly identified and the deployment was rolled back to restore normal service.
        Mar 31, 14:00 PDT
        Customers unable to onboard to Flex Classic
        Resolved - Between 8:55 AM PT and 10:42 AM PT on 31 March 2026, customers were unable to onboard to Flex Classic. This issue has been resolved.
        Mar 31, 10:55 PDT
        Temporary Issues for WhatsApp Business Accounts onboarded on 25 March
        Resolved - WhatsApp Business Accounts onboarded between 07:00 - 21:56 UTC were unable to receive inbound messages and delivery status updates for Self Signup Users.
        Mar 31, 09:23 PDT
        SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries
        Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia is operating normally.
        Mar 31, 08:27 PDT
        Update - We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Mar 31, 07:38 PDT
        Monitoring - We are observing successful SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 05:40 PDT
        Update - We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Mar 30, 23:34 PDT
        Update - We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 30, 19:16 PDT
        Update - We are continuing to experience SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 30, 17:26 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries, including Egypt, Trinidad and Tobago, Suriname, and Somalia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 30, 16:25 PDT
        Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Mar 30, 15:56 PDT
        SMS Delivery Delays and Failures from Twilio to Orange/Sonatel Senegal
        Resolved - The incident has been resolved and SMS from Twilio to Orange/Sonatel network subscribers in Senegal is operating normally.
        Mar 31, 07:27 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Mar 31, 06:50 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Mar 30, 14:50 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Mar 30, 06:50 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 30, 02:52 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 30, 00:53 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 29, 23:55 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange/Sonatel network subscribers in Senegal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 29, 23:35 PDT
        SMS Delivery Failures from Twilio to Claro Chile
        Resolved - The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Chile is operating normally.
        Mar 31, 05:08 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 04:06 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 31, 02:33 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Mar 31, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 19:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 30 March 2026 at 19:00 PDT until 31 March 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Mar 27, 12:46 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Mar 31, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 31, 02:00 PDT
        Update - A subset of small networks in the US are conducting a planned maintenance from 31 March 2026 at 02:00 PDT until 31 March 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via long codes and short codes.
        Mar 18, 07:44 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 31 March 2026 at 02:00 PDT until 31 March 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via long codes and short codes.
        Mar 18, 07:38 PDT
        SMS Delivery Delays from Twilio to Globe Philippines
        Resolved - The incident has been resolved and SMS delivery from Twilio to Globe network subscribers in the Philippines is operating normally.
        Mar 31, 03:19 PDT
        Update - The incident has been resolved and SMS delivery from Twilio to Globe network subscribers in the Philippines is operating normally.
        Mar 31, 03:18 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 31, 02:19 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 31, 01:13 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Mar 31, 03:02 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 21:00 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 30 March 2026 at 21:00 PDT until 31 March 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets when sending via short codes.
        Mar 24, 12:00 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Mar 31, 03:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 22:00 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 30 March 2026 at 22:00 PDT until 31 March 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Mar 24, 04:23 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Mar 31, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 21:02 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 30 March 2026 at 21:00 PDT until 31 March 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Mar 24, 07:54 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Mar 31, 00:35 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 14:30 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 30 March 2026 at 14:30 PDT until 31 March 2026 at 00:35 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Mar 27, 12:47 PDT
        Mar 30, 2026
        United Kingdom Account Security Carrier Partner Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Mar 30, 23:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 21:30 PDT
        Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 30 March 2026 at 21:30 PDT until 30 March 2026 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Mar 24, 04:19 PDT
        Ireland SMS Carrier Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Mar 30, 23:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 14:01 PDT
        Scheduled - The Three network in Ireland is conducting a planned maintenance from 30 March 2026 at 14:00 PDT until 30 March 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Three Ireland handsets when sending via long codes and short codes.
        Mar 20, 14:51 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Three
        Completed - The scheduled maintenance has been completed.
        Mar 30, 21:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 18:00 PDT
        Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 30 March 2026 at 18:00 PDT until 30 March 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Mar 27, 07:22 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Mar 30, 19:15 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 13:15 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 30 March 2026 at 13:15 PDT until 30 March 2026 at 19:15 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Mar 30, 07:03 PDT
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Mar 30, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 2, 12:00 PST
        Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 02 March 2026 at 12:00 PST until 30 March 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        02 March 2026 at 12:00 PST until 02 March 2026 at 16:00 PST

        04 March 2026 at 12:00 PST until 04 March 2026 at 16:00 PST

        11 March 2026 at 13:00 PDT until 11 March 2026 at 17:00 PDT

        16 March 2026 at 13:00 PDT until 16 March 2026 at 17:00 PDT

        18 March 2026 at 13:00 PDT until 18 March 2026 at 17:00 PDT

        23 March 2026 at 13:00 PDT until 23 March 2026 at 17:00 PDT

        25 March 2026 at 13:00 PDT until 25 March 2026 at 17:00 PDT

        30 March 2026 at 13:00 PDT until 30 March 2026 at 17:00 PDT
        Feb 27, 06:56 PST
        Automated Alert: Minimal Customer Impact
        Resolved - We have fully investigated the SMS Delivery Failures in Mongolia issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Mar 30, 16:49 PDT
        Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Failures in Mongolia. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Mar 30, 15:30 PDT
        Singapore SMS Carrier Maintenance - M1
        Completed - The scheduled maintenance has been completed.
        Mar 30, 14:02 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 11:00 PDT
        Scheduled - The M1 network in Singapore is conducting a planned maintenance from 30 March 2026 at 11:00 PDT until 30 March 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to M1 Singapore handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Mar 30, 07:19 PDT
        SMS Delivery Delays from Twilio to MTS Uzbekistan
        Resolved - We are no longer experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. This incident has been resolved.
        Mar 30, 10:50 PDT
        Update - We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 30, 10:15 PDT
        Update - We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 30, 08:15 PDT
        Monitoring - We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in [2 hours] or as soon as more information becomes available.
        Mar 30, 06:21 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 30, 03:15 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 30, 01:09 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Uzbekistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 30, 00:11 PDT
        SMS Delivery Delays from Twilio to Softbank Japan
        Resolved - The incident has been resolved and SMS delivery from Twilio to Softbank network subscribers in Japan is operating normally.
        Mar 30, 09:01 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Softbank network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 30, 07:07 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 30, 05:20 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Softbank network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 30, 04:20 PDT
        Flex Insights – Playback Failing for External Recordings
        Resolved - Issue with Flex Insights - Playback failing for external recordings has been resolved and Flex is operating normally at this time.
        Mar 30, 07:36 PDT
        Monitoring - Flex Insight is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Mar 30, 07:04 PDT
        Identified - Our engineers have identified an issue with Flex Insights – Playback failing for external recordings and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Mar 30, 06:47 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Mar 30, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 29, 20:01 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 29 March 2026 at 20:00 PDT until 30 March 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Mar 27, 12:47 PDT
        United States MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 30, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 30, 01:00 PDT
        Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 30 March 2026 at 01:00 PDT until 30 March 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States short codes.
        Mar 12, 12:40 PDT
        Mar 29, 2026
        United States SMS and MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 29, 22:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 29, 20:00 PDT
        Scheduled - Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 29 March 2026 at 20:00 PDT until 29 March 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States short codes.
        Mar 9, 07:07 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Mar 29, 19:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 29, 13:00 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 29 March 2026 at 13:00 PDT until 29 March 2026 at 19:30 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Mar 27, 15:16 PDT
        Russia SMS Carrier Maintenance - MTT
        Completed - The scheduled maintenance has been completed.
        Mar 29, 18:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 29, 13:59 PDT
        Scheduled - The MTT network in Russia is conducting a planned maintenance from 29 March 2026 at 13:59 PDT until 29 March 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTT Russia handsets.
        Mar 5, 07:03 PST
        SMS Delivery Delays and Failures from Twilio to Vietnamobile Vietnam
        Resolved - We are no longer experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. This incident has been resolved.
        Mar 29, 09:31 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Vietnamobile network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 29, 07:55 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Mar 29, 01:41 PDT
        Monitoring - We are observing recovery in SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
        Mar 28, 23:32 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 4hours or as soon as more information becomes available.
        Mar 28, 21:50 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 2hours or as soon as more information becomes available.
        Mar 28, 19:59 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Vietnamobile network subscribers in Vietnam. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 28, 18:59 PDT
        SMS Delivery Delays to TeleTalk in Bangladesh
        Resolved - The incident has been resolved and SMS delivery from Twilio to TeleTalk network subscribers in Bangladesh is operating normally.
        Mar 29, 08:42 PDT
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to TeleTalk in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 29, 07:42 PDT
        Update - We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Mar 29, 05:42 PDT
        Investigating - We are experiencing SMS delivery delays when sending messages to TeleTalk in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 29, 04:43 PDT
        Mar 28, 2026
        SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
        Resolved - We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. This incident has been resolved.
        Mar 28, 23:46 PDT
        Monitoring - We are observing recovery in SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
        Mar 28, 23:24 PDT
        Update - We are observing recovery in SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
        Mar 28, 20:48 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2hours or as soon as more information becomes available.
        Mar 28, 18:46 PDT
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 28, 17:46 PDT
        Twilio Flex Plugins Database in US1 region - Maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 28, 21:15 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 28, 19:45 PDT
        Scheduled - We are upgrading the Flex Plugins database in the US1 region. This requires additional preparation and validation steps, which is why the overall maintenance window is longer. The actual database cut-over will take approximately 2 minutes.

        Customer Impact: During the switchover, the following operations may fail and may return 5xx errors for up to 2 minutes: Plugin management actions such as create, update, install, uninstall
        Plugin rendering: fetching/serving plugins

        Our engineering team will actively monitor system performance throughout and after the maintenance to ensure stable operations.

        Contingency Plan: If any issues are detected, we will immediately roll back the changes. A rollback, if triggered, may result in an additional ~5 minutes of downtime.
        Mar 15, 23:25 PDT
        India SMS Carrier Maintenance - Idea Cellular
        Completed - The scheduled maintenance has been completed.
        Mar 28, 17:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 28, 11:30 PDT
        Scheduled - The Idea Cellular network in India is conducting a planned maintenance from 28 March 2026 at 11:30 PDT until 28 March 2026 at 17:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Idea Cellular India handsets.
        Mar 20, 07:46 PDT
        SMS Delivery Delays from Twilio to Orange Cameroon
        Resolved - The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
        Mar 28, 08:39 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 28, 05:36 PDT
        Update - Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 28, 03:34 PDT
        Update - Twilio customers may continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 28, 01:34 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 28, 00:37 PDT
        Functions & Assets API - maintenance
        Completed - The scheduled maintenance has been completed.
        Mar 28, 08:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Mar 28, 00:00 PDT
        Scheduled - We're conducting a planned maintenance starting in US1, between 12:00 am and 8:00 am Pacific Time 03/28/2026. During the maintenance window, the Functions & Assets APIs may return 5xx errors for about 1 minute during the window. Our engineering team will actively monitor system performance throughout and after the maintenance to ensure stable operations.
        Mar 19, 10:22 PDT
        Mar 27, 2026
        SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Brazil
        Resolved - We are no longer experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. This incident has been resolved.
        Mar 27, 17:33 PDT
        Monitoring - We are observing recovery in SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 27, 15:39 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 27, 13:54 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 27, 12:06 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 27, 11:09 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Algar network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 27, 10:49 PDT
        Voice Call Failures from Network Subscribers to Twilio Spain Phone Numbers
        Resolved - The issue affecting voice calls from network subscribers to Twilio Spain Phone Numbers has been resolved, and the service is functioning normally at this time.
        Mar 27, 09:54 PDT
        Monitoring - We have observed a recovery in voice calls from network subscribers to a subset of Twilio Spain Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 27, 07:54 PDT
        Update - We have observed a recovery in voice calls from network subscribers to a subset of Twilio Spain Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 27, 05:54 PDT
        Update - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Mar 27, 01:56 PDT
        Update - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Mar 27, 00:04 PDT
        Identified - Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Spain Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 26, 23:18 PDT
        Investigating - Twilio customers may be experiencing voice call failures from network subscribers to Twilio Spain Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Mar 26, 22:53 PDT
        Errors While Sending 'Auto Recharge Successful' Emails After Successful Recharge
        Resolved - The issue preventing 'Auto Recharge Successful' emails from sending has been resolved and Auto Recharge emails are operating normally at this time.
        Mar 27, 09:31 PDT
        Monitoring - 'Auto Recharge Successful' emails are now operating/sending normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Mar 27, 09:01 PDT
        Update - Our engineers have identified an issue affecting 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Mar 27, 08:15 PDT
        Identified - Our engineers have identified the issue 'Auto Recharge Successful' emails and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Mar 27, 07:15 PDT
        Investigating - Our monitoring systems have detected a potential issue with customers receiving 'Auto Recharge Successful' emails. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Mar 27, 07:07 PDT
        Mar 26, 2026
        Mar 25, 2026

        No incidents reported.

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