Between 11:04am and 11:24am the Twilio Programmable Voice stack experienced an issue where new calls would get queued, but would not get dialed. This affected a number of Programmable Voice customers using PSTN dials, Client dials, Conference dials. Our engineers have restored the service and all systems are operational at this time.
Aug 19, 12:13 PDT
Our team has restored the affected services. Customers should not experience any degraded performance at this time, however our engineers are continuing to monitor the situation.
Aug 19, 11:44 PDT
We are currently investigating an issue with degraded service across several Twilio Programmable Voice products - customers PSTN calls, Conference calls, Client calls, and TwiML dials may be affected. Our team is working on resolving these issues. We will provide a further update in 15 minutes.
Aug 19, 11:26 PDT