Twilio Status Page
Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
MAINTENANCE UPDATE NOTIFICATIONS
UPCOMING MAINTENANCE
External carriers often notify us when they will be conducting maintenance.
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SYSTEM METRICS
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Update - We continue to experience SMS delivery failures when sending messages to B-Mobile Network in Bhutan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 48 hours or as soon as more information becomes available.
Jan 18, 01:30 PST
Update - We continue to experience SMS delivery failures when sending messages to B-Mobile Network in Bhutan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 17, 01:30 PST
Update - We are experiencing SMS delivery failures when sending messages to B-Mobile Network Bhutan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 16, 09:31 PST
Update - We are experiencing SMS delivery failures when sending messages to B-Mobile Network Bhutan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 16, 01:30 PST
Update - We are experiencing SMS delivery delays when sending messages to B-Mobile Network Bhutan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 15, 21:37 PST
Update - We are experiencing SMS delivery delays when sending messages to B-Mobile Network Bhutan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 15, 19:41 PST
Investigating - We are experiencing SMS delivery delays when sending messages to B-Mobile Network Bhutan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 15, 18:46 PST
PROGRAMMABLE MESSAGING Degraded Performance
MMS Operational
SMS Degraded Performance
SMPP Operational
Messaging Channels Operational
Notify Operational
Conversations Operational
Messaging Insights Operational
PROGRAMMABLE VOICE Operational
PSTN Operational
SIP Interface Operational
Client Web Operational
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Recording Transcriptions Operational
TwiML Operational
Voice Insights Operational
Speech Recognition Operational
ACCOUNT SECURITY Operational
Authy 2FA Operational
Verify Operational
Authy App Operational
Lookup ? Operational
AUTOPILOT Operational
ELASTIC SIP TRUNKING ? Operational
FLEX Operational
TaskRouter ? Operational
Flex Application Platform Operational
Flex Insights Operational
INTERCONNECT Operational
PHONE NUMBERS ? Operational
PROGRAMMABLE CHAT Operational
PROGRAMMABLE FAX Operational
PROGRAMMABLE VIDEO Operational
Group Rooms Operational
Peer-to-Peer Rooms Operational
Recordings Operational
Compositions Operational
Network Traversal Service ? Operational
Go Rooms Operational
TWILIO LIVE Operational
PROXY Operational
SERVERLESS Operational
Studio Operational
Functions Operational
Assets Operational
TwiML Bins Operational
Sync Operational
DEVELOPER TOOLS Operational
Console Operational
Event Streams Operational
Debugger & Alerts Operational
Documentation Operational
REST API Operational
Bulk Export Operational
TWILIO PLATFORM Operational
Billing Operational
Customer Support Center ? Operational
Other Operational
Account Insights Operational
CARRIER NETWORK Degraded Performance
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Short Code, North America Operational
MMS Short Code, North America Operational
SMS Toll-Free, North America Operational
MMS Toll-Free Operational
SMS, Latin America Operational
SMS, APAC Degraded Performance
SMS, Middle East & Africa Operational
SMS Delivery Notifications & Status Callbacks Operational
Voice, North America Under Maintenance
Voice, Latin America Operational
Voice, APAC Operational
Voice, Europe Operational
Voice, Middle East & Africa Operational
INTERNET OF THINGS Operational
Programmable Wireless Operational
Super SIM Operational
Wireless Insights Operational
FRONTLINE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Beeline network in Russia is conducting an emergency maintenance on 18 Jan 2022 at 13:00 PST until 18 Jan 2022 at 18:00 PST, During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
Posted on Jan 16, 23:04 PST
Update - The Legos network in France is conducting a planned maintenance from 18 Jan 2022 at 13:30 PST until 18 Jan 2022 at 16:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Legos handsets.
Jan 11, 02:26 PST
Scheduled - The Legos network in France is conducting a planned maintenance from 18 Jan 2022 at 13:30 PST until 18 Jan 2022 at 16:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Legos handsets.
Jan 11, 02:25 PST
The Tele2 network in Russia is conducting a Planned maintenance from 19 Jan 2022 at 12:00 PST until 19 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 handsets.
Posted on Dec 30, 00:01 PST
The Megafon network in Russia is conducting a planned maintenance from 19 Jan 2022 at 12:00 PST to 19 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon handsets.
Posted on Dec 22, 23:48 PST
The Beeline network in Russia is conducting an emergency maintenance on 19 Jan 2022 at 13:00 PST until 19 Jan 2022 at 20:00 PST, During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
Posted on Jan 16, 23:06 PST
Our SMS & MMS carrier partner in the US & Canada is conducting a planned maintenance on 19 Jan 2022 at 20:00 PST until 19 Jan 2022 at 23:59 PST. During the maintenance window, there could be intermittent delays delivering SMS & MMS to and from US & Canada handsets via US Toll-free numbers.
Posted on Dec 16, 23:06 PST
The Tele2 network in Russia is conducting a planned maintenance from 20 Jan 2022 at 12:00 PST until 20 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 handsets.
Posted on Jan 17, 02:49 PST
The Tele2 network in Russia is conducting a planned maintenance from 20 Jan 2022 at 13:00 PST until 20 Jan 2022 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 handsets.
Posted on Jan 4, 20:41 PST
The Beeline network in Russia is conducting an emergency maintenance from 20 Jan 2022 at 13:00 PST until 20 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
Posted on Jan 18, 03:15 PST
The Hutchison 3G network in UK is conducting a planned maintenance from 23 Jan 2022 at 15:00 PST until 23 Jan 2022 at 19:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hutchison 3G UK handsets.
Posted on Jan 12, 21:05 PST
The Tele2 network in Russia is conducting a Planned maintenance from 24 Jan 2022 at 12:00 PST until 24 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 handsets.
Posted on Jan 18, 03:04 PST
The Megafon network in Russia is conducting a planned maintenance from 24 Jan 2022 at 12:00 PST to 24 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon handsets.
Posted on Dec 22, 23:49 PST
The Megafon network in Russia is conducting a planned maintenance from 26 Jan 2022 at 12:00 PST to 26 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon handsets.
Posted on Dec 22, 23:50 PST
The Tele2 network in Russia is conducting a planned maintenance on below dates, During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
Posted on Dec 29, 23:39 PST
The Telcel network in Mexico is conducting a planned maintenance from 26 Jan 2022 at 20:00 PST until 26 Jan 2022 at 23:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets.
Posted on Jan 17, 22:13 PST
Our SMS & MMS carrier partner in the US & Canada is conducting a planned maintenance on 26 Jan 2022 at 20:00 PST until 26 Jan 2022 at 23:59 PST. During the maintenance window, there could be intermittent delays delivering SMS & MMS to and from US & Canada handsets via US Toll-free numbers.
Posted on Dec 16, 23:07 PST
The Megafon network in Russia is conducting a planned maintenance from 31 Jan 2022 at 12:00 PST to 31 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon handsets.
Posted on Dec 22, 23:51 PST
API Uptime
Fetching
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Past Incidents
Jan 18, 2022
Resolved - We are no longer experiencing SMS delivery failures to DigiTel C.A Network in Venezuela. This incident has been resolved.
Jan 18, 05:28 PST
Monitoring - We are observing recovery in SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 18, 03:29 PST
Update - We are continuing to experience SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 17, 23:29 PST
Update - We are continuing to experience SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 21:29 PST
Update - On further investigation, it was determined that we are experiencing SMS delivery failures when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 20:45 PST
Investigating - We are experiencing SMS delivery delays when sending messages to DigiTel C.A Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 20:29 PST
Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to US Cellular Network in USA using Twilio Longcode, Shortcode and Toll-free numbers. This incident has been resolved.
Jan 18, 05:24 PST
Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to US Cellular Network in USA using Twilio Longcode, Shortcode and Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 18, 03:24 PST
Update - We are observing recovery in SMS delivery delays when sending messages to US Cellular Network in USA using Twilio Longcode and Tollfree numbers. However, we are still continuing to experience SMS delivery failures when sending from a subset of Twilio Shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 17, 23:27 PST
Update - We are continuing to experience SMS delivery delays when sending messages to US Cellular Network in USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 21:28 PST
Investigating - We are experiencing SMS delivery delays when sending messages to US Cellular network in USA. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 20:28 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:00 PST
Scheduled - The AT&T network in Mexico is conducting a planned maintenance from 17 Jan 2022 at 22:00 PST until 18 Jan 2022 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Jan 11, 22:55 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:00 PST
Scheduled - The AT&T network in Mexico is conducting a planned maintenance from 17 Jan 2022 at 21:00 PST until 18 Jan 2022 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Jan 11, 22:32 PST
Jan 17, 2022
Resolved - We are no longer experiencing MMS delivery failures for Toll-Free MMS sent to US Cellular in the US. This incident has been resolved.
Jan 17, 22:33 PST
Update - We continue to observe successful MMS delivery for Toll-Free MMS sent to US Cellular in United States. We will monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jan 17, 02:37 PST
Update - We continue to observe successful MMS delivery for Toll-Free MMS sent to US Cellular in United States. We will monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 00:37 PST
Monitoring - We are observing successful MMS delivery for Toll-Free MMS sent to US Cellular in the US. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 16, 22:38 PST
Update - We are continuing to experience MMS delivery failures for Toll-Free MMS sent to US Cellular in the US. We are working with our carrier partners to resolve the issue. We will provide an update in 24 hours or as soon as more information becomes available.
Jan 16, 16:06 PST
Update - We are continuing to experience MMS delivery failures for Toll-Free MMS sent to US Cellular in the US. We are working with our carrier partners to resolve the issue. We will provide an update in 16 hours or as soon as more information becomes available.
Jan 16, 00:28 PST
Update - We are continuing to experience MMS delivery failures for Toll-Free MMS sent to US Cellular in the US. We are working with our carrier partners to resolve the issue. We will provide an update in 8 hours or as soon as more information becomes available.
Jan 15, 16:29 PST
Update - We are continuing to experience MMS delivery failures for Toll-Free MMS sent to US Cellular in the US. We are working with our carrier partners to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.
Jan 15, 12:37 PST
Update - We are continuing to experience MMS delivery failures for Toll-Free MMS sent to US Cellular in the US. We are working with our carrier partners to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.
Jan 15, 10:40 PST
Update - We are experiencing MMS delivery failures for Toll-Free MMS sent to US Cellular in the US. We are working with our carrier partners to resolve the issue. We expect to provide an update in 1 hour or as soon as more information becomes available.
Jan 15, 09:42 PST
Investigating - We've become aware of a potential issue with MMS delivery from Toll-Free numbers to US Cellular. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 15, 09:22 PST
Completed - The scheduled maintenance has been completed.
Jan 17, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 20:00 PST
Scheduled - Our SMS carrier partner in the Mexico is conducting a planned maintenance from 17 Jan 2022 at 20:00 PST until 17 Jan 2022 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Mexico handsets.
Jan 12, 02:28 PST
Resolved - The issue affecting inbound calls to a subset of Twilio Iceland phone numbers has been resolved, and the service is functioning normally at this time.
Jan 17, 19:07 PST
Monitoring - We have started seeing recovery for inbound call failures to a subset of Twilio Iceland phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 17:08 PST
Update - We are still observing inbound call failures to a subset of Twilio Iceland phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 15:07 PST
Investigating - We are observing inbound call failures to a subset of Twilio Iceland phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 14:15 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Grameenphone and Robi Networks in Bangladesh. This incident has been resolved.
Jan 17, 17:13 PST
Update - We continue to experience SMS delivery delays when sending messages to Grameenphone and Robi Networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 17, 10:14 PST
Update - We continue to experience SMS delivery delays when sending messages to Grameenphone and Robi Networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 17, 06:21 PST
Update - We continue to experience SMS delivery delays when sending messages to Grameenphone and Robi Networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 04:25 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Grameenphone and Robi Networks in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 03:25 PST
Completed - The scheduled maintenance has been completed.
Jan 17, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 14:01 PST
Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 17 Jan 2022 at 14:00 PST until 17 Jan 2022 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
Jan 16, 20:58 PST
Completed - The scheduled maintenance has been completed.
Jan 17, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 13:00 PST
Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 17 Jan 2022 at 13:00 PST until 17 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
Jan 16, 20:50 PST
Completed - The scheduled maintenance has been completed.
Jan 17, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 12:00 PST
Scheduled - The Megafon network in Russia is conducting a planned maintenance from 17 Jan 2022 at 12:00 PST to 17 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
Dec 22, 23:54 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Colombia Tigo. This incident has been resolved.
Jan 17, 16:00 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Colombia Tigo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 15:06 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to NetCom Network In Norway. This incident has been resolved.
Jan 17, 13:59 PST
Update - We are still observing recovery in SMS delivery delays when sending messages to NetCom Network In Norway. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 12:05 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to NetCom Network In Norway. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 10:07 PST
Update - We are experiencing SMS delivery report delays when sending messages to NetCom Network In Norway. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 17, 08:20 PST
Update - We are experiencing SMS delivery report delays when sending messages to NetCom Network In Norway. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 06:23 PST
Investigating - We are experiencing SMS delivery report delays when sending messages to To NetCom Network In Norway. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 05:26 PST
Update - We are observing recovery in SMS delivery report delays when sending messages to NetCom Network in Norway. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 05:01 PST
Monitoring - We are observing recovery in SMS delivery report delays when sending messages to NetCom Network in Norway. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 03:01 PST
Investigating - We are experiencing SMS delivery report delays when sending messages to To NetCom Network In Norway. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 02:42 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in Egypt. This incident has been resolved.
Jan 17, 09:15 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone Network in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 07:25 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Vodafone Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 17, 06:34 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Vodafone Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 17, 05:40 PST
Jan 16, 2022
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. This incident has been resolved.
Jan 16, 14:47 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telenor Network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 16, 10:55 PST
Update - We are experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 16, 10:45 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 16, 08:45 PST
Update - We are continuing to monitor for any further issues.
Jan 16, 08:42 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telenor Network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 16, 06:48 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Telenor Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 16, 05:00 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 16, 04:00 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Movistar Venezuela. This incident has been resolved.
Jan 16, 12:10 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Movistar Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 16, 10:09 PST
Update - We are continuing to investigate this issue.
Jan 16, 09:23 PST
Update - We are experiencing SMS delivery delays when sending messages to Movistar Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 16, 09:21 PST
Update - We are experiencing SMS delivery delays when sending messages to Movistar Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.
Jan 16, 08:48 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Movistar Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.
Jan 16, 08:33 PST
Jan 15, 2022
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telcel Mexico from Registered Sender IDs. This incident has been resolved.
Jan 15, 15:35 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Telcel Mexico network from Registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 15, 13:24 PST
Update - We are experiencing SMS delivery delays when sending messages to the Telcel Mexico network from Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 15, 12:30 PST
Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to Telcel Mexico from Registered Sender IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 15, 12:20 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Grameen network in Bangladesh. This incident has been resolved.
Jan 15, 13:31 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Grameen network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 15, 11:39 PST
Update - We are still experiencing SMS delivery delays when sending messages to the Grameen network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 14, 14:56 PST
Update - We are still experiencing SMS delivery delays when sending messages to the Grameen network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 14, 01:10 PST
Update - We are still experiencing SMS delivery delays when sending messages to the Grameen network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 13, 17:15 PST
Update - We are still experiencing SMS delivery delays when sending messages to the Grameen network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 13, 13:35 PST
Update - We continue to experience SMS delivery delays when sending messages to the Grameen network in Bangladesh. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 13, 11:49 PST
Update - We are experiencing SMS delivery delays when sending messages to the Grameen network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 13, 10:53 PST
Investigating - Our monitoring systems have detected a potential issue with outbound SMS delivery delays to the Grameen network in Bangladesh. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 13, 10:49 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Telenor network in Pakistan. This incident has been resolved.
Jan 15, 13:29 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Telenor network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 15, 11:38 PST
Update - We continue to experience SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 14, 16:50 PST
Update - We continue to experience SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 14, 00:58 PST
Update - We continue to experience SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 13, 17:02 PST
Update - We continue to experience SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 13, 13:07 PST
Update - We continue to experience SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 13, 11:25 PST
Update - We are experiencing SMS delivery delays when sending messages to the Telenor network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 13, 10:29 PST
Investigating - Our monitoring systems have detected a potential issue with outbound SMS delivery delays to Telenor network in Pakistan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 13, 10:25 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Telenor network in Myanmar. This incident has been resolved.
Jan 15, 13:27 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Telenor network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 15, 11:36 PST
Update - The issue causing SMS delivery delays when sending messages to the Telenor network in Myanmar has returned. Our engineers have re-engaged with our carrier partner to continue investigation and resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 15, 01:14 PST
Investigating - The issue causing SMS delivery delays when sending messages to the Telenor network in Myanmar has returned. Our engineers have re-engaged with our carrier partner to continue investigation and resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 14, 09:14 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Telenor network in Myanmar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 07:23 PST
Update - We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 14, 05:23 PST
Update - We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 14, 01:24 PST
Update - We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 13, 23:26 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Telenor network in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 13, 22:26 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to AT&T US with Verify and Authy. This incident has been resolved.
Jan 15, 03:07 PST
Update - We are no longer experiencing delivery delays when sending messages to AT&T US with Verify and Authy. For Programmable Messaging, we are observing recovery in SMS delivery delays via Long codes, Toll Free and a subset of short codes. However, we are still experiencing SMS delivery delays for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 14, 23:09 PST
Update - We are observing recovery in SMS delivery delays when sending messages to AT&T US with Verify and Authy. For Programmable Messaging, we are observing recovery in SMS delivery delays via Long codes, Toll Free and a subset of short codes. However, we are still experiencing SMS delivery delays for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 14, 22:39 PST
Update - We are still experiencing SMS delivery delays when sending messages to AT&T US with Programmable Messaging, Verify and Authy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 20:36 PST
Update - We are experiencing SMS delivery delays when sending messages to AT&T US with Programmable Messaging, Verify and Authy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 19:36 PST
Investigating - We are experiencing SMS delivery delays when sending messages to AT&T US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 18:58 PST
Jan 14, 2022
Resolved - We are no longer experiencing delivery report delays for US Authy 2FA traffic. This incident has been resolved.
Jan 14, 19:55 PST
Monitoring - We are observing recovery in delivery report delays for US Authy 2FA traffic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 17:55 PST
Update - We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 14, 15:08 PST
Update - We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 14, 13:36 PST
Update - We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 11:49 PST
Update - We are experiencing delays in receiving message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 10:54 PST
Investigating - Our monitoring systems have detected a potential issue with delayed DLRs impacting Authy traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 14, 10:48 PST
Resolved - We are no longer experiencing SMS delivery delays for SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes. This incident has been resolved.
Jan 14, 19:48 PST
Monitoring - We are observing full recovery in SMS delivery delays for SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes. We are also seeing recovery for delivery receipts. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 17:46 PST
Update - We continue to see recovery in which SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes are being delivered. We are still seeing delivery receipts being delayed, with delivery status stuck at "Sent". Our engineering team has implemented a workaround for the delayed delivery receipts and we are seeing some recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 15:52 PST
Update - We continue to see recovery in which SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes are being delivered. We are still seeing delivery receipts being delayed, with delivery status stuck at "Sent". Our engineering team is implementing a workaround for the delayed delivery receipts. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 14:57 PST
Update - We continue to see recovery in which SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes are being delivered. We are still seeing delivery receipts being delayed, with delivery status stuck at "Sent". Our engineering team is continuing to work with our carrier partner to fully resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 13:57 PST
Update - We are now observing recovery in which SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes are being delivered. We are still seeing delivery receipts being delayed, with delivery status stuck at "Sent". Our engineering team is continuing to work with our carrier partner to fully resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 12:59 PST
Update - While we've observed noticeable recovery after the implementation of the workaround, we continue to see intermittent delivery delays sending and receiving Toll Free SMS and MMS messages in US and Canada, along with a small subset of T-mobile traffic on US long codes. The issue is also causing delivery receipts to be delayed, with delivery status stuck at "Sent". Our engineering team is continuing to work with our carrier partner to fully resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 12:03 PST
Update - We are continuing our investigation and have discovered message delivery reports (DLRs) are also affected by this issue and experiencing delays for SMS and MMS messages to/from US and Canada networks from US Toll-Free number and some US long codes.
Jan 14, 10:54 PST
Update - We are continuing our investigation and have discovered a portion of US long codes are also experiencing delivery delays when sending SMS and MMS to US and Canada networks.
Jan 14, 09:20 PST
Identified - We are now observing some recovery in which some SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes are being delivered. Our engineers have identified the issue and implemented a workaround for older messages. However, message DLRs will continue to be delayed even while messages are getting delivered. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 14, 08:53 PST
Update - We are continuing our investigation and have discovered inbound traffic to Twilio Toll-Free numbers from US and Canada networks is also affected and experiencing delivery delays. In addition, we have discovered a small portion of US long code numbers are affected and also experiencing SMS and MMS delivery delays for inbound and outbound traffic to/from US and Canada networks. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 06:51 PST
Update - We are continuing our investigation and have discovered MMS messages are also affected by this issue and experiencing delivery delays when sent to US and Canada networks using Toll-Free numbers.
Jan 14, 06:29 PST
Investigating - We are experiencing delivery delays when sending SMS and MMS messages to US and Canada networks using Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 14, 05:56 PST
Resolved - We have investigated the delay in processing some usage transactions and confirmed that no records have been lost but delays in processing transactions are expected to continue into the next week. The amount charged for customer account Super SIM data usage may appear lower than expected based on amount of data consumed. As such, customers may see a difference in the quantity of data consumed when comparing consolidated Twilio usage against the amount of data reported by the Super SIM API's or portion of Console. Super SIM connectivity remains normal and is not impacted by this issue.
Jan 14, 13:51 PST
Update - We are experiencing data billing report issues for Super SIM. The issue has no impact on connectivity. We are working to identify the source of the delay. We will provide another update in 1 hour or sooner once more information becomes available.
Jan 14, 13:04 PST
Investigating - Our monitoring systems have detected a potential issue with billing Pipeline lag causing super SIM billing records to be rejected. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
ons from us.
Jan 14, 12:55 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to when sending messages to Telefonica (Movistar) network in Chile. This incident has been resolved.
Jan 14, 12:08 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Telefonica (Movistar) network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 10:23 PST
Investigating - Please disregard the previous update. We continue experiencing SMS delivery delays when sending messages to Telefonica (Movistar) network in Chile and this incident is still active. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 14, 07:22 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Telefonica (Movistar) network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 14, 07:18 PST
Update - We are experiencing SMS delivery delays when sending messages to Telefonica (Movistar) network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 14, 02:32 PST
Update - We are experiencing SMS delivery delays when sending messages to Telefonica (Movistar) network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 13, 22:34 PST
Update - We are experiencing SMS delivery delays when sending messages to Telefonica (Movistar) network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 13, 20:34 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica (Movistar) network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 13, 19:34 PST
Resolved - Programmable Video was degraded for 1062 minutes between 1/13/2022 17:48 and 1/14/2022 11:30. During this period, empty in progress non-adhoc rooms were not completed after the empty room timeout and participants would have joined the same room at a later time if the same room name was used. The issue has now been resolved.
Jan 14, 11:37 PST
Resolved - We have fully investigated the Programmable Voice issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jan 14, 05:09 PST
Investigating - Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 14, 05:08 PST
Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 22:00 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 13, 21:03 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 21:00 PST
Scheduled - The Claro network in Peru is conducting an emergency maintenance from 13 Jan 2022 at 19:00 PST until 13 Jan 2022 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Claro Peru handsets.
Jan 13, 20:59 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 10:00 PST
Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 13 Jan 2022 at 10:00 PST until 13 Jan 2022 at 15:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
Jan 11, 21:17 PST
Resolved - The incident causing timeout errors within a subset of Serverless Functions has been resolved. Those affected would have observed timeout errors in the execution of their Function(s) between 12:00am and 08:29am Pacific. Serverless Functions are now operating normally. This incident is resolved.
Jan 13, 10:24 PST
Update - The incident causing timeout errors within a subset of Serverless Functions has been resolved. Those affected would have observed timeout errors in the execution of their Function(s) between 12:00am and 08:29am Pacific. Serverless Functions are now operating normally. This incident is resolved.
Jan 13, 09:51 PST
Update - The incident causing timeout errors has been investigated and at present we don't see any additional timeouts. We are continuing to monitor this incident for an additional 2 hours to ensure the service is stable and no other customers are affected. For those affected, we will continue working individually for full resolution.
Jan 13, 08:24 PST
Monitoring - The incident causing timeout errors has been investigated and at present we don't see any further timeouts. We are monitoring this incident for 2 hours and will reach out to the affected customers individually for further follow-ups.
Jan 13, 06:27 PST
Update - We are currently investigating an issue with latency and timeout errors on Twilio's Rest API. Multiple products are impacted. Our engineers are working on the issue, and we will provide another update in the next 1 hour or when more information becomes available.
Jan 13, 04:55 PST
Update - We've become aware of a potential issue with Serverless Function. Our engineering team has been alerted and is actively investigating. We will provide another update in the next 30 minutes or when more information becomes available.
Jan 13, 02:55 PST
Investigating - We've become aware of a potential issue with Serverless Function. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 13, 02:48 PST
Resolved - The issue causing missing data from the Programmable Wireless Usage API has been resolved and the Programmable Wireless Usage API is operating normally at this time. This incident is resolved.
Jan 13, 08:26 PST
Monitoring - The Programmable Wireless Usage API is now operating normally. The API is no longer missing data including the per SIM spending page in console. We will continue to monitor to ensure system stability and provide another update in 2 hours or as soon as more information becomes available.
Jan 13, 06:30 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. Data usage reporting for the Programmable Wireless is now back to normal, however the per SIM spending page on console may still show empty resultsfor some customers. Our engineering team is actively working on full resolution. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 12, 15:06 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. Data usage reporting for the Programmable Wireless will still be delayed via the Usage APIs. We are not experiencing 500 errors anymore. Our engineering team is actively working on full resolution. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 11, 22:30 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. Data usage reporting for the Programmable Wireless will still be delayed via the Usage APIs. We are not experiencing 500 errors anymore. Our engineering team is actively working on full resolution. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 10, 22:30 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. Data usage reporting for the Programmable Wireless will still be delayed via the Usage APIs. We are not experiencing 500 errors anymore. Our engineering team is actively working on full resolution. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 9, 22:42 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. Data usage reporting for the Programmable Wireless will still be delayed via the Usage APIs. We are not experiencing 500 errors anymore. Our engineering team is actively working on full resolution. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 9, 06:42 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. New updates for the Programmable Wireless Usage API will still see delays. Our engineering team is actively working on full resolution. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 9, 06:30 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. New updates for the Programmable Wireless Usage API will still see delays. Our engineering team is actively working on full resolution. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 8, 22:35 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. New updates for the Programmable Wireless Usage API will still see delays. Our engineering team is actively working on full resolution. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 8, 18:33 PST
Update - We continue to see recovery for the issue causing the Programmable Wireless Usage API to return elevated HTTP errors. New updates for the Programmable Wireless Usage API will still see delays. Our engineering team is actively working on full resolution. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 8, 16:33 PST
Identified - The issue causing the Programmable Wireless Usage API to return elevated HTTP errors has been identified, and is starting to see recovery. New updates for the Programmable Wireless Usage API will still see delays. Our engineering team is actively working on full resolution. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 8, 15:34 PST
Update - We are continuing to investigate elevated HTTP 500 error rates for the Programmable Wireless Usage API. The elevated error rates may result in 500 errors for usage requests for a subset of customers, as well as new updates for Programmable Wireless usage. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 8, 14:13 PST
Update - We are continuing to investigate elevated HTTP 500 error rates for the Programmable Wireless Usage API. The elevated error rates may result in 500 errors for usage requests for a subset of customers, as well as new updates for Programmable Wireless usage. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 8, 12:12 PST
Update - We are experiencing elevated HTTP 500 error rates for the Programmable Wireless Usage API. The elevated error rates may result in 500 errors for usage requests for a subset of customers, as well as new updates for Programmable Wireless usage. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 8, 11:13 PST
Investigating - Our monitoring systems have detected a potential issue with Programmable Wireless Usage APIs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 8, 10:58 PST
Completed - The scheduled maintenance has been completed.
Jan 13, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 PST
Update - The AT&T network in Mexico is conducting an emergency maintenance from 12 Jan 2022 at 22:00 PST until 13 Jan 2022 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Jan 11, 01:49 PST
Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 12 Jan 2022 at 22:00 PST until 13 Jan 2022 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Jan 11, 01:43 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Egypt Vodafone network from international numbers. This incident has been resolved.
Jan 13, 02:08 PST
Update - We are observing a recovery from SMS delivery delays when sending messages to the Egypt Vodafone network from international numbers. We are monitoring the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 23:38 PST
Monitoring - We are observing a recovery from SMS delivery delays when sending messages to the Egypt Vodafone network from international numbers. We are monitoring the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 21:42 PST
Update - We continue to experience SMS delivery delays when sending messages to the Egypt Vodafone network from international numbers. Domestic traffic (Egypt to Egypt) is still unaffected. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 12, 13:45 PST
Update - We continue to experience SMS delivery delays when sending messages to the Egypt Vodafone network from international numbers. Domestic traffic (Egypt to Egypt) is still unaffected. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 12, 09:45 PST
Update - We continue to experience SMS delivery delays when sending messages to the Egypt Vodafone network from international numbers. Domestic traffic (Egypt to Egypt) is still unaffected. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 07:47 PST
Update - We are experiencing SMS delivery delays when sending messages to the Egypt Vodafone network from international numbers. Domestic traffic (Egypt to Egypt) is unaffected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 12, 06:22 PST
Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to the Egypt Vodafone network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 12, 06:09 PST
Jan 12, 2022
Completed - The scheduled maintenance has been completed.
Jan 12, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 20:00 PST
Scheduled - Our SMS & MMS carrier partner in the US & Canada is conducting a planned maintenance on 12 Jan 2022 at 20:00 PST until 12 Jan 2022 at 23:59 PST. During the maintenance window, there could be intermittent delays delivering SMS & MMS to and from US & Canada handsets via US Toll-free numbers.
Dec 16, 23:03 PST
Resolved - We are no longer experiencing SMS delivery receipt delays when sending messages to Orange Morocco. This incident has been resolved.
Jan 12, 22:23 PST
Monitoring - We are observing a recovery from SMS delivery receipt delays when sending messages to Orange Morocco and will monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 20:38 PST
Update - We are still experiencing SMS Delivery Receipt delays when sending messages to Orange Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 12, 05:17 PST
Update - We are still experiencing SMS Delivery Receipt delays when sending messages to Orange Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 11, 21:19 PST
Update - We are still experiencing SMS Delivery Receipt delays when sending messages to Orange Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 11, 17:19 PST
Update - We are still experiencing SMS Delivery Receipt delays when sending messages to Orange Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 15:19 PST
Investigating - We are experiencing SMS Delivery Receipt delays when sending messages to Orange Morocco. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 11, 14:22 PST
Completed - The scheduled maintenance has been completed.
Jan 12, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 16:00 PST
Scheduled - The Telia network in Norway is conducting an emergency maintenance from 12 Jan 2022 at 16:00 PST until 12 Jan 2022 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Telia Norway handsets.
Jan 10, 22:02 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Niger. This incident has been resolved.
Jan 12, 20:57 PST
Update - We continue to observe a recovery from SMS delivery delays when sending messages to Orange Network in Niger and will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 19:00 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network In Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 17:03 PST
Update - We continue to experience SMS delivery delays when sending messages to Orange Network In Niger. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 12, 09:56 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Orange Network In Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 12, 06:04 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Orange Network In Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 03:52 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network In Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 12, 02:53 PST
Completed - The scheduled maintenance has been completed.
Jan 12, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 14:00 PST
Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 12 Jan 2022 at 14:00 PST until 12 Jan 2022 at 19:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
Jan 10, 20:57 PST
Resolved - We are no longer experiencing SMS delivery failures when sending messages from Twilio to 2degrees in New Zealand. This incident has been resolved.
Jan 12, 18:47 PST
Update - We still are observing successful SMS delivery from Twilio to 2degrees in New Zealand. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 17:00 PST
Monitoring - We are observing successful SMS delivery from Twilio to 2degrees in New Zealand. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 12, 16:00 PST
Investigating - We are experiencing SMS delivery failures when sending SMS from Twilio to 2degrees in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 12, 15:00 PST
Completed - The scheduled maintenance has been completed.
Jan 12, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 PST
Scheduled - The Tele2 network in Russia is conducting a planned maintenance on below dates, During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
Dec 29, 23:38 PST
Completed - The scheduled maintenance has been completed.
Jan 12, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 12:00 PST
Scheduled - The Megafon network in Russia is conducting a planned maintenance from 12 Jan 2022 at 12:00 PST to 12 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
Dec 22, 23:52 PST
Completed - The scheduled maintenance has been completed.
Jan 12, 10:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 PST
Scheduled - Our SMS carrier partner in the Japan is conducting an emergency maintenance from 12 Jan 2022 at 08:00 PST until 12 Jan 2022 at 10:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Japan handsets.
Jan 11, 02:30 PST
Resolved - The degradation of Messaging Services has been resolved. Degradation occurred between 08:00 and 09:03 PST and affected all messages going through a Messaging Service including SMS, MMS, and Whatsapp. Messages sent through a Messaging service during this time were delayed but not failed. All effected messages have been dequeued and sent, and the Messaging Services product is operating normally at this time. This incident is resolved.
Jan 12, 09:31 PST
Monitoring - Messaging Services are now operating normally. Degradation occurred between 08:00 and 09:03 PST and affected all messages going through a Messaging Service including SMS, MMS, and Whatsapp. Messages sent through a Messaging service during this time were delayed but not failed. All effected messages have been dequeued and sent at this time. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 12, 09:06 PST
Investigating - We are experiencing an ongoing degradation issue impacting Messaging Services. The first alert went off at 08:00 PST. Our engineering team is actively investigating and we will provide another update in 30 minutes or as soon as more information becomes available.
Jan 12, 08:52 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to the US Cellular network via shortcode, longcode and tollfree numbers. This incident has been resolved.
Jan 12, 06:45 PST
Update - We are observing recovery in SMS delivery delays when sending messages to US Cellular network in US via shortcode, longcode and tollfree numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 04:55 PST
Update - We are observing recovery in SMS delivery delays when sending messages to US Cellular network in US via shortcode, longcode and tollfree numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 02:57 PST
Update - We are observing recovery in SMS delivery delays when sending messages to US Cellular network in US via shortcode, longcode and tollfree numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 12, 00:57 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to US Cellular network in US via shortcode, longcode and tollfree numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 22:59 PST
Investigating - We are experiencing SMS delivery delays when sending messages to US Cellular network in US via shortcode, longcode and tollfree numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 11, 22:08 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to PT Excelcom in Indonesia. This incident has been resolved.
Jan 12, 00:41 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to PT Excelcom in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 22:52 PST
Update - We are still experiencing SMS delivery delays when sending messages to PT Excelcom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 22:12 PST
Investigating - We are experiencing SMS delivery delays when sending messages to PT Excelcom in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 11, 21:12 PST
Jan 11, 2022
Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jan 11, 21:46 PST
Investigating - Our monitoring systems have detected a potential issue with Messaging Channels. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 11, 21:23 PST
Resolved - The issue affecting emergency address registration has been resolved and the service is functioning normally at this time.
Jan 11, 20:28 PST
Monitoring - The emergency address registration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 11, 19:58 PST
Identified - We have identified a service interruption with emergency address registration in which attempts to register an address for emergency calling are not successful and remain in the Pending state. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 11, 19:10 PST
Update - We are still investigating a service interruption with emergency address registration in which attempts to register an address for emergency calling are not successful and remain in the Pending state. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 11, 15:10 PST
Update - We are still investigating a service interruption with emergency address registration in which attempts to register an address for emergency calling are not successful and remain in the Pending state. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 13:10 PST
Update - We are investigating a service interruption with emergency address registration in which attempts to register an address for emergency calling are not successful and remain in the Pending state. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 11, 12:12 PST
Investigating - Our monitoring systems have detected a potential issue with emergency address registration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 11, 12:02 PST
Resolved - The Intermittent failures and latencies have been resolved and the service is functioning normally at this time.
Jan 11, 20:09 PST
Monitoring - We are now seeing recovery with the connections to tds-api. We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
Jan 11, 19:39 PST
Investigating - We are investigating intermittent failures connecting to tds-api which causes an increased latency of creating conferences and TwiML verb execution. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 11, 18:11 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 15:00 PST
Scheduled - The infobip network in UK is conducting an emergency maintenance from 11 Jan 2022 at 15:00 PST until 11 Jan 2022 at 19:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from infobip UK handsets.
Jan 11, 05:26 PST
Completed - The scheduled maintenance has been completed.
Jan 11, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 11:00 PST
Scheduled - The Telkomsel network in Indonesia is conducting an emergency maintenance from 11 Jan 2022 at 11:00 PST until 11 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Telkomsel Indonesia handsets.
Jan 10, 22:54 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to all networks in Kazakhstan. This incident is resolved.
Jan 11, 10:46 PST
Update - We continue observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. However, due to the political unrest, our carrier partners cannot guarantee service will not be impacted again. Therefore, we will continue monitoring the service to ensure it remains stable. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 11, 06:51 PST
Update - We are observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 04:50 PST
Update - We are observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 02:52 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 00:54 PST
Update - We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 10, 05:10 PST
Update - We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 9, 05:10 PST
Update - We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 8, 05:10 PST
Update - We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 7, 05:10 PST
Update - We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 6, 05:30 PST
Update - We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 5, 13:34 PST
Update - We are experiencing SMS delivery delays when sending messages to all networks in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 5, 05:38 PST
Update - We continue to experience SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 5, 03:25 PST
Update - We are still experiencing SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 4, 23:35 PST
Update - We are still experiencing SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 21:35 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 4, 20:35 PST
Resolved - The issue with incorrect content on the Programmable Wireless SIM Insights page has been resolved. We determined that this issue was related to another ongoing incident, "Programmable Wireless Usage APIs Returning Elevated Rate of 500 Errors" (https://status.twilio.com/incidents/89853l962xpv), and our engineers have deployed a workaround to show the correct views even in case of missing data. The per SIM spending page however still may show empty results due to the other incident mentioned. Please check the other incident for further updates regarding the Programmable Wireless Usage API. This incident is resolved.
Jan 11, 08:41 PST
Update - We continue investigating the issue with the Programmable Wireless SIM Insights page. We have determined that usage data is not showing for some customers on this page. Our engineers continue working to identify and resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Jan 11, 06:40 PST
Update - We are investigating an issue where the Programmable Wireless SIM Insights page is showing incorrect content. We are actively working to identify and resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
Jan 11, 05:42 PST
Investigating - Our monitoring systems have detected a potential issue with Programmable Wireless SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 11, 05:35 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Network In Nigeria. This incident has been resolved.
Jan 11, 06:28 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Network In Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 04:41 PST
Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 11, 03:43 PST
Resolved - We are no longer experiencing SMS delivery delays when sending SMS from Australia mobile numbers to a subset of Twilio Australian domestic numbers. This incident has been resolved.
Jan 11, 06:05 PST
Update - We are observing recovery in SMS delivery delays when sending SMS from Australia mobile numbers to a subset of Twilio Australian domestic numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 04:21 PST
Monitoring - We are observing recovery in SMS delivery delays when sending SMS from Australia mobile numbers to a subset of Twilio Australian domestic numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 02:22 PST
Update - We are continuing to experience SMS delivery delays when sending SMS from Australia mobile numbers to a subset of Twilio Australian domestic numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 11, 02:20 PST
Update - We continue to experience SMS delivery delays when sending SMS from Australia mobile numbers to a subset of Twilio Australian domestic numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Jan 11, 00:21 PST
Investigating - We are experiencing SMS delivery delays when sending SMS from Australia mobile numbers to a subset of Twilio Australian domestic numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 10, 23:22 PST
Resolved - The issue affecting inbound calls to Twilio Norway phone numbers has been resolved, and the service is functioning normally at this time.
Jan 11, 01:14 PST
Update - We are observing recovery in inbound call failures to Norway via subset of phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 11, 00:46 PST
Monitoring - We are observing recovery in inbound call failures to Norway via subset of phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 10, 22:50 PST
Update - We are working with our carrier partner to resolve inbound call failures to Norway via subset of phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 10, 21:20 PST
Investigating - We are currently observing inbound call failures to Norway via subset of phone numbers. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 10, 20:25 PST
Jan 10, 2022
Resolved - We are no longer experiencing issues with with new Programmable Wireless SIM activations. This incident has been resolved.
Jan 10, 19:25 PST
Monitoring - We are now seeing recovery with new Programmable Wireless SIM activations. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 10, 17:30 PST
Update - We are experiencing issues with new Programmable Wireless SIM activations which are delayed due to errors at our downstream connectivity partner. Update requests are still being accepted by our services; however, SIMs being updated from 'new' to 'ready' or 'active' will remain in 'updating' while we continue to retry the operation. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 10, 17:11 PST
Update - We are experiencing issues with new Programmable Wireless SIM activations which are delayed due to errors at our downstream connectivity partner. Update requests are still being accepted by our services; however, SIMs being updated from 'new' to 'ready' or 'active' will remain in 'updating' while we continue to retry the operation. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 10, 16:11 PST
Investigating - We've become aware of a potential issue with changing new Programmable Wireless SIMs to status active. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 10, 15:25 PST
Resolved - We are no longer experiencing SMS Delivery failures when sending messages from Brazil to a subset of Twilio Short Codes. This incident has been resolved.
Jan 10, 17:35 PST
Update - We are still experiencing SMS Delivery failures when sending messages from Brazil to a subset of Twilio Short Codes. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 10, 15:04 PST
Update - We are still experiencing SMS Delivery failures when sending messages from Brazil to a subset of Twilio Short Codes. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 10, 13:04 PST
Update - We are experiencing SMS Delivery failures when sending messages to a subset of Short Codes to Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 10, 12:13 PST
Investigating - Our monitoring systems have detected a potential issue with inbound SMS failures to Brazilian Twilio numbers over a subset of shortcode numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 10, 12:01 PST
Completed - The scheduled maintenance has been completed.
Jan 10, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 12:00 PST
Scheduled - The Megafon network in Russia is conducting a planned maintenance from 10 Jan 2022 at 12:00 PST to 10 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
Dec 22, 23:51 PST
Resolved - Flex Insights realtime stats were degraded for 39 minutes between 7:23 and 8:02 Pacific Time on 01/10/2022. During this period, customers may have observed stale data or delays from the Flex Insights realtime stats. The issue has now been resolved and Flex Insights realtime stats are up to date.
Jan 10, 08:44 PST
Resolved - The fix has been fully deployed, and we are no longer experiencing connectivity event reporting delays. Our Super SIM service is operating normally at this time.
Jan 10, 08:14 PST
Update - The Super SIM team is currently deploying a fix for the identified issue causing delayed reporting of connectivity events. This issue has no impact on the connectivity of Super SIM devices. We will provide another update in 4 hours or sooner once more information becomes available.
Jan 10, 07:32 PST
Identified - The Super SIM team has identified an issue with delayed reporting of connectivity events. This issue has no impact on the connectivity of Super SIM devices. We are actively working to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Jan 10, 05:33 PST
Investigating - Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 10, 05:26 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Network In Nigeria. This incident has been resolved.
Jan 10, 06:28 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Network In Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 10, 04:42 PST
Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 10, 03:50 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Niger. This incident has been resolved.
Jan 10, 04:39 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 10, 02:51 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Orange network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jan 9, 16:49 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Orange network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jan 9, 08:55 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Orange network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 9, 05:06 PST
Update - We continue to experience SMS delivery delays when sending messages to Orange network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Jan 9, 03:06 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Orange network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 9, 02:06 PST
Jan 9, 2022
Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
Jan 9, 08:57 PST
Update - We are still observing improvements with SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jan 9, 07:08 PST
Monitoring - We are observing improvements with SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 9, 06:49 PST
Update - We are continuing to experience SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 9, 06:08 PST
Update - We continue to experience SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 9, 04:09 PST
Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 9, 03:09 PST
Jan 8, 2022
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro Brazil. This incident has been resolved.
Jan 8, 19:23 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 8, 17:35 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Claro Brazil. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 8, 16:58 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Claro Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 8, 15:59 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 08:02 PST
Scheduled - Our SMS carrier partner in Singapore is conducting a planned maintenance from 08 January 2022 at 08:00 PST until 08 January 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays receiving incoming SMS from Singapore handsets.
Dec 26, 21:50 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodafone Egypt. This incident has been resolved.
Jan 8, 13:39 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 8, 11:38 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodafone Egypt. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 8, 09:40 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Vodafone Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 8, 08:41 PST
Completed - The scheduled maintenance has been completed.
Jan 8, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 22:00 PST
Scheduled - The T-Mobile network in Czech Republic is conducting a planned maintenance from 07 Jan 2022 at 22:00 PST until 08 Jan 2022 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile handsets.
Dec 17, 02:38 PST
Jan 7, 2022
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Colombia TIGO. This incident has been resolved.
Jan 7, 23:12 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Colombia TIGO. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 21:12 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Colombia TIGO. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 7, 18:59 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Colombia TIGO. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 7, 14:59 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Colombia TIGO. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 13:00 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Colombia TIGO. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 7, 12:02 PST
Resolved - API key access via Console in the IE1 and AU1 region is operating normally at this time. This incident has been resolved.
Jan 7, 20:33 PST
Monitoring - API key access via Console in IE1 and AU1 region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 7, 20:03 PST
Update - Our engineers have identified the issue causing a subset of customers to be unable to access API keys via Console and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 18:28 PST
Identified - Our engineers have identified the issue causing a subset of customers to be unable to access API keys via Console and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 7, 17:28 PST
Update - We are continuing to investigate an issue with API key access via Console for a subset of customers in the IE1 and AU1 region. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 15:31 PST
Update - We are investigating an issue with API key access via Console for a subset of customers in the IE1 and AU1 region. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 7, 14:32 PST
Investigating - We've become aware of a potential issue with API Keys via Console in IE1. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 7, 14:14 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Malitel in Mali. This incident has been resolved.
Jan 7, 16:47 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Malitel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 14:48 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Malitel in Mali. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 7, 12:04 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Malitel in Mali. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 7, 07:59 PST
Update - We continue to experience SMS delivery delays when sending messages to Malitel in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 05:55 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Malitel in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 7, 05:05 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ukraine 3Mob. This incident has been resolved.
Jan 7, 10:36 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ukraine 3Mob. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 08:49 PST
Update - We are experiencing SMS delivery delays when sending messages to Ukraine 3Mob. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 7, 07:43 PST
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Ukraine 3Mob. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 7, 07:28 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Romania Orange. This incident has been resolved.
Jan 7, 10:34 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Romania Orange. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 08:45 PST
Update - We are experiencing SMS delivery delays when sending messages to Romania Orange. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 7, 07:45 PST
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Romania Orange. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 7, 07:37 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Nigeria Glo Mobile. This incident has been resolved.
Jan 7, 06:36 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Nigeria Glo Mobile. Our metrics are showing stabilisation of this traffic for the last 18 hours. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 7, 04:35 PST
Update - We are continuing to work with our carrier partner to resolve intermittent SMS delivery delays to Nigeria Glo Mobile. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jan 6, 17:49 PST
Update - We are continuing to work with our carrier partner to resolve intermittent SMS delivery delays to Nigeria Glo Mobile. We expect to provide another update in 16 hours or as soon as more information becomes available.
Jan 6, 01:50 PST
Update - We are continuing to work with our carrier partner to resolve intermittent SMS delivery delays to Nigeria Glo Mobile. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 5, 17:58 PST
Update - We are continuing to work with our carrier partner to resolve intermittent SMS delivery delays to Nigeria Glo Mobile. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 5, 13:59 PST
Update - We are continuing to work with our carrier partner to resolve intermittent SMS delivery delays to Nigeria Glo Mobile. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 5, 12:00 PST
Identified - The issue causing intermittent SMS delivery delays when sending messages to Nigeria Glo Mobile has been identified. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 5, 11:01 PST
Update - We continue to work with our carrier partner to resolve the issue of intermittent SMS delivery delays when sending messages to Nigeria Glo Mobile. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jan 4, 11:02 PST
Update - We are continuing to work with our carrier partner to resolve the issue of intermittent SMS delivery delays when sending messages to Nigeria Glo Mobile. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jan 3, 11:01 PST
Update - We are continuing to investigate this issue.
Jan 2, 18:10 PST
Update - We are experiencing intermittent SMS delivery delays when sending messages to Nigeria Glo Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 2, 11:01 PST
Update - We are experiencing intermittent SMS delivery delays when sending messages to Nigeria Glo Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jan 1, 11:07 PST
Update - We are experiencing SMS delivery delays when sending messages to Nigeria Glo Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jan 1, 07:09 PST
Update - We are experiencing SMS delivery delays when sending messages to Nigeria Glo Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 1, 05:17 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Nigeria Glo Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 1, 04:26 PST
Resolved - We are no longer experiencing SMS delivery failures to Digitel in Venezuela. This incident has been resolved.
Jan 7, 00:48 PST
Monitoring - We are observing successful SMS delivery to Digitel in Venezuela. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 23:08 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery failures sending to Venezuela Digitel. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 6, 21:42 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery failures sending to Venezuela Digitel. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 6, 17:42 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery failures sending to Venezuela Digitel. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 15:43 PST
Update - We are experiencing SMS delivery failures sending to Venezuela Digitel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 6, 14:43 PST
Investigating - We are experiencing SMS delivery failures sending to Digitel in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Jan 6, 14:22 PST
Jan 6, 2022
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodafone and multiple small networks in Egypt. This incident has been resolved.
Jan 6, 21:32 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone and multiple small networks in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 19:32 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays to Vodafone and multiple small networks in Egypt. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 6, 12:15 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays to Vodafone and multiple small networks in Egypt. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 6, 08:18 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays to multiple networks in Egypt. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 06:15 PST
Update - We are experiencing SMS delivery delays when sending messages to a small subset of Egyptian Subscribers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 6, 05:15 PST
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays towards Egypt. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 6, 05:10 PST
Resolved - The issue with intermittent failures of compositions for a subset of rooms has been resolved, and Programmable Video is operating normally at this time.
Jan 6, 18:45 PST
Monitoring - We have deployed a fix for the issue with intermittent failures of compositions for a subset of rooms. Programmable Video is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 6, 18:15 PST
Update - We are continuing to investigate intermittent failures of compositions for a subset of rooms. We expect to provide another update in 2 hours or as soon as more information becomes available
Jan 6, 17:24 PST
Update - We are investigating intermittent failures of compositions for a subset of rooms. We expect to provide another update in 1 hour or as soon as more information becomes available
Jan 6, 16:25 PST
Investigating - We've become aware of a potential issue with Programmable Video. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 6, 16:11 PST
Resolved - We are no longer experiencing delivery report delays when sending to multiple Brazil networks. This incident has been resolved.
Jan 6, 15:46 PST
Monitoring - We are observing recovery in receiving message delivery reports when sending messages to multiple Brazil networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 14:04 PST
Update - We are continuing to work with our carrier partner to resolve delays in receiving message delivery reports when sending to multiple Brazil networks on Twilio Brazil short codes. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 6, 10:52 PST
Update - We are continuing to work with our carrier partner to resolve delays in receiving message delivery reports when sending to multiple Brazil networks on Twilio Brazil short codes. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 08:50 PST
Update - We are experiencing delays in receiving message delivery reports when sending to multiple Brazil networks on Twilio Brazil short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 6, 07:48 PST
Investigating - Our monitoring systems have detected a potential issue with Shortcode SMS Delivery Report Delays to Multiple Brazil Networks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 6, 07:13 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to all networks in Mexico from registered sender IDs. This incident has been resolved.
Jan 6, 11:54 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to all networks in Mexico from registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 09:55 PST
Investigating - We are experiencing SMS delivery delays when sending messages to all networks in Mexico from registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 6, 09:33 PST
Resolved - The issue affecting inbound calls to Twilio El Salvador phone numbers has been resolved, and the service is functioning normally at this time.
Jan 6, 10:45 PST
Monitoring - We have started seeing recovery for inbound calls to Twilio El Salvador phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 08:57 PST
Investigating - Our monitoring systems have detected a potential issue impacting inbound calls to Twilio El Salvador Longcodes.
Our engineering team has been alerted and is actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
Jan 6, 08:45 PST
Resolved - The issue causing SMS delivery failures for a small subset of messages to Twilio Israel domestic longcodes has been resolved, and the service is functioning normally at this time.
Jan 6, 09:16 PST
Update - We are observing Inbound SMS delivery to our Israeli Domestic Longcodes. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 07:39 PST
Update - We are observing Inbound SMS delivery to our Israeli Domestic Longcodes. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 05:30 PST
Monitoring - We are observing Inbound SMS delivery to our Israeli Domestic Longcodes. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 03:45 PST
Update - We continue to observe Inbound SMS delivery issues for a small subset of our Israeli Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Jan 6, 01:45 PST
Investigating - We are experiencing Inbound SMS delivery issues for a small subset of our Israeli Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 6, 00:45 PST
Resolved - In our investigation, we have identified that the issue of non-domestic SMS delivery delays to Vodafone network in Egypt shares a root cause with another active incident. We will mark this incident as resolved and continue reporting in the existing incident.
Jan 6, 08:23 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays to a subset of users when sending non-domestic messages to Vodafone network in Egypt. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 6, 07:31 PST
Update - We are experiencing SMS delivery delays to a subset of users when sending non-domestic messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 6, 05:30 PST
Investigating - We are experiencing SMS delivery delays to a subset of users when sending non-domestic messages to Vodafone network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 6, 04:40 PST
Resolved - The Intermittent failures and latencies have been resolved and Programmable Chat, Sync, Conversations and Flex Webchat are operating normally at this time.
Jan 6, 08:04 PST
Update - We will continue to monitor the recovery of Programmable Chat, Sync, Conversations and Flex webchat. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 6, 07:44 PST
Monitoring - Programmable Chat, Sync, Conversations and Flex webchat are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jan 6, 07:04 PST
Update - We are investigating increased latencies and timeouts with Programmable Chat, Sync and Conversations in addition to intermittent failures for Flex webchat users. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 6, 06:44 PST
Investigating - Our monitoring systems have detected a potential issue with Programmable Chat and Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 6, 06:20 PST
Jan 5, 2022
Completed - The scheduled maintenance has been completed.
Jan 5, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 20:00 PST
Scheduled - Our SMS & MMS carrier partner in the US & Canada is conducting a planned maintenance on 5 Jan 2022 at 20:00 PST until 5 Jan 2022 at 23:59 PST. During the maintenance window, there could be intermittent delays delivering SMS & MMS to and from US & Canada handsets via US Toll-free numbers.
Dec 16, 23:00 PST
Completed - The scheduled maintenance has been completed.
Jan 5, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 12:00 PST
Scheduled - The Megafon network in Russia is conducting a planned maintenance from 05 Jan 2022 at 12:00 PST to 05 Jan 2022 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
Dec 22, 23:49 PST
Resolved - TaskRouter Events API and Cumulative Statistics endpoints was degraded for 15 minutes between 04:12 and 04: 26 Pacific Time on 12/22/2021. During this period, the TaskRouter events were dropped and hence will affect the Events and Cumulative Statistics endpoints when queried for tasks that saw activity during the time of the outage.
Jan 5, 13:19 PST
Update - TaskRouter Events API and Cumulative Statistics endpoints was degraded for 15 minutes between 04:12 and 04: 26 Pacific Time on 12/22/2021. During this period, the TaskRouter events were dropped and hence will affect the Events and Cumulative Statistics endpoints when queried for tasks that saw activity during the time of the outage.
Jan 5, 13:10 PST
Investigating - We've become aware of a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 5, 12:49 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Gambia Africell Network. This incident has been resolved.
Jan 5, 06:25 PST
Update - We continue to observe recovery in SMS delivery delays when sending messages to Gambia Africell Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 5, 04:25 PST
Update - We continue to observe recovery in SMS delivery delays when sending messages to Gambia Africell Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 5, 02:25 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Gambia Africell Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 5, 00:25 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Gambia Africell Network. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 4, 16:34 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Gambia Africell Network. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 4, 12:46 PST
Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Gambia Africell Network. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 10:51 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Gambia Africell Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 4, 09:46 PST
Resolved - Intermittent failures with the Flex configuration service and Flex SSO service has been resolved and Flex configuration and SSO service is operating normally at this time.
Jan 5, 05:52 PST
Monitoring - The Flex configuration service and Flex SSO service are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jan 5, 04:50 PST
Update - We continue to observe intermittent failures with the Flex configuration service and a minor degradation of the Flex SSO service. The team is investigating the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
Jan 5, 02:50 PST
Investigating - We became aware of the intermittent failures with the Flex configuration service and a minor degradation of the Flex SSO service. The team is investigating the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
Jan 5, 01:53 PST
Completed - The scheduled maintenance has been completed.
Jan 5, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 23:00 PST
Scheduled - Our SMS carrier partner in Mexico is conducting a planned maintenance on 04 Jan 2022 23:00 PST until 05 Jan 2022 02:00 PST During the maintenance window, there could be intermittent delays delivering SMS to and from a subset of handsets in Mexico.
Dec 30, 00:17 PST
Resolved - SMS Delivery to MegaCom Kyrgyzstan was degraded for 465 minutes between 16:30PM and 12:15AM Pacific Time on 01/04/2022. During this period, customers may have experienced delivery failures to MegaCom Kyrgyzstan. The issue has now been resolved.
Jan 5, 00:43 PST
Jan 4, 2022
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. This incident has been resolved.
Jan 4, 19:55 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 18:07 PST
Update - We are experiencing SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 17:06 PST
Update - We are experiencing SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 4, 16:06 PST
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery to Telcel Network in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 4, 15:57 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodafone in Egypt. This incident has been resolved.
Jan 4, 18:54 PST
Update - We continue to observe recovery in SMS delivery delays when sending messages to Vodafone in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 17:11 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 15:23 PST
Update - We are continuing to work with our carrier partner to resolve the issue of SMS delivery delays when sending messages to Vodafone in Egypt. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jan 4, 11:34 PST
Update - We are continuing to work with our carrier partner to resolve the issue of SMS delivery delays when sending messages to Vodafone in Egypt. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 4, 07:32 PST
Update - We are continuing to experience SMS delivery delays when sending messages to Vodafone in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 05:31 PST
Investigating - We are experiencing SMS delivery delays when sending messages to Vodafone in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 4, 04:37 PST
Resolved - The issue affecting inbound calls to a subset of Twilio Spain phone numbers has been resolved, and the service is functioning normally at this time.
Jan 4, 15:12 PST
Monitoring - We have started seeing recovery for inbound calls to a subset of Twilio Spain phone numbers for the last 30 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 13:24 PST
Update - We are continuing to work with our carrier partner to resolve call failures to a subset of Twilio Spain phone numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jan 4, 09:49 PST
Update - We are continuing to work with our carrier partner to resolve the issue of call failures to a subset of Twilio Spain phone numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 07:49 PST
Investigating - We are observing call failures to a subset of Twilio Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 4, 06:49 PST
Resolved - Twilio Console login was degraded for a subset of customers between 7:27 AM and 7:35 AM Pacific Time on 01/04/2021. The issue has now been resolved.
Jan 4, 08:57 PST
Investigating - We've become aware of a potential issue with Twilio Console login. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jan 4, 08:18 PST
Resolved - The issue causing inbound call failures to Twilio Ireland phone numbers with prefix +35376 has been identified as related to regulation changes. Impacted customers have been contacted individually with next steps and to address any concerns. All systems are operational.
Jan 4, 08:22 PST
Update - We are continuing to work with our carrier partner to resolve the issue of a subset of call failures to Twilio Ireland phone numbers with the prefix +35376. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jan 4, 07:10 PST
Investigating - We are observing a subset of call failures to Twilio Ireland phone numbers with the prefix +35376. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jan 4, 06:10 PST
Resolved - We are no longer experiencing SMS delivery delays when sending messages to XL Network In Indonesia. This incident has been resolved.
Jan 4, 00:19 PST
Monitoring - We are observing recovery in SMS delivery delays when sending messages to XL Network In Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jan 3, 22:39 PST
Investigating - We are experiencing SMS delivery delays when sending messages to XL Network In Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jan 3, 21:39 PST