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        Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Guatemala
        Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 28, 2026 - 16:36 PDT
        Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 28, 2026 - 00:36 PDT
        Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 27, 2026 - 16:34 PDT
        Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 27, 2026 - 12:34 PDT
        Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 2026 - 10:33 PDT
        Identified - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 2026 - 09:33 PDT
        Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 27, 2026 - 01:22 PDT
        Update - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 26, 2026 - 21:16 PDT
        Update - Twilio customers may be experiencing voice call post dial delay and call failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 26, 2026 - 19:15 PDT
        Investigating - Twilio customers may be experiencing voice call post dial delay and failures from Twilio Phone Numbers to Claro network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 26, 2026 - 18:15 PDT
        Voice Call Failures From Twilio Phone Numbers to Core Communications United States
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 28, 2026 - 15:55 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 2026 - 13:54 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 2026 - 12:54 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 28, 2026 - 11:38 PDT
        Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 28, 2026 - 03:37 PDT
        Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 27, 2026 - 23:35 PDT
        Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 2026 - 21:35 PDT
        Identified - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 2026 - 20:33 PDT
        Investigating - Twilio customers may be experiencing voice call failures from subset of Twilio Phone Numbers to network subscribers in the United States, impacting a subset of phone numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 2026 - 20:13 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 2026 - 15:00 PDT
        Scheduled -

        Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 28 July 2026 at 15:00 PDT until 28 July 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 28, 2026 15:00-19:45 PDT
        SMS Delivery Delays from Twilio Phone Numbers to MTN Zambia
        Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 2026 - 14:58 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 2026 - 14:29 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 2026 - 13:29 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 2026 - 13:19 PDT
        Czech Republic Voice Carrier Partner Maintenance
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 2026 - 14:00 PDT
        Scheduled - Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 28 July 2026 at 14:00 PDT until 28 July 2026 at 20:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
        Jul 28, 2026 14:00-20:00 PDT
        SMS Delivery Delays from Twilio to Unitel Angola
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 28, 2026 - 13:26 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 28, 2026 - 05:26 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 28, 2026 - 01:20 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 2026 - 23:16 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 2026 - 22:10 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 2026 - 22:05 PDT
        Russia SMS Carrier Maintenance - MegaFon
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 2026 - 13:00 PDT
        Scheduled -

        The MegaFon network in Russia is conducting a planned maintenance from 28 July 2026 at 13:00 PDT until 28 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Jul 28, 2026 13:00-17:00 PDT
        France SMS Carrier Partner Maintenance
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 2026 - 13:00 PDT
        Scheduled - Our SMS carrier partner in France is conducting an emergency maintenance from 28 July 2026 at 13:00 PDT until 28 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from France handsets via France long codes.
        Jul 28, 2026 13:00-17:00 PDT
        United States SMS Carrier Maintenance - Verizon
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 2026 - 20:00 PDT
        Scheduled - The Verizon network in the United States is conducting a planned maintenance from 27 July 2026 at 20:00 PDT until 29 July 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
        Jul 27, 2026 20:00 - Jul 29, 2026 03:00 PDT
        Voice Call Failures From Twilio Phone Numbers to Reliance Jio India
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 27, 2026 - 16:50 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 26, 2026 - 16:50 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 25, 2026 - 16:47 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 24, 2026 - 16:47 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 23, 2026 - 16:46 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 22, 2026 - 16:45 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 21, 2026 - 16:45 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 20, 2026 - 16:37 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 19, 2026 - 16:36 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 18, 2026 - 16:36 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 18, 2026 - 00:34 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 17, 2026 - 16:34 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 17, 2026 - 12:33 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network - Andhra Pradesh, Maharashtra & Goa, Tamil Nadu, Karnataka - subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 17, 2026 - 10:28 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network - Andhra Pradesh, Maharashtra & Goa, Tamil Nadu, Karnataka - subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 17, 2026 - 09:44 PDT
        Identified - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 17, 2026 - 09:26 PDT
        Update - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 17, 2026 - 09:01 PDT
        Investigating - Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 17, 2026 - 08:54 PDT
        Uptime over the past 90 days. View historical uptime.
        PROGRAMMABLE MESSAGING Degraded Performance
        90 days ago
        100.0 % uptime
        Today
        MMS Operational
        SMS Operational
        SMPP Operational
        WhatsApp Messaging Operational
        Notify Operational
        Conversations Operational
        Messaging Insights Operational
        Messaging Services Operational
        Content API Operational
        Toll-free verification Operational
        90 days ago
        100.0 % uptime
        Today
        RCS Messaging Operational
        90 days ago
        100.0 % uptime
        Today
        Programmable Messaging API Degraded Performance
        90 days ago
        100.0 % uptime
        Today
        Intelligent Alerts Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN US1 Operational
        SIP Interface US1 Operational
        Client Web US1 Operational
        Client Mobile US1 Operational
        Conference US1 Operational
        Recording US1 Operational
        Queue US1 Operational
        Text-to-Speech US1 Operational
        Recording Transcriptions US1 Operational
        TwiML US1 Operational
        Voice Insights US1 Operational
        Speech Recognition (Gather Speech) US1 Operational
        Realtime Transcriptions US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay US1 Operational
        Media Streams US1 Operational
        Dialogflow US1 Operational
        ConversationRelay US1 Operational
        90 days ago
        100.0 % uptime
        Today
        Voice REST API US1 Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN AU1 Operational
        SIP Interface AU1 Operational
        Client Web AU1 Operational
        Client Mobile AU1 Operational
        Conference AU1 Operational
        Recording AU1 Operational
        Queue AU1 Operational
        Text-to-Speech AU1 Operational
        Recording Transcriptions AU1 Operational
        TwiML AU1 Operational
        Voice Insights AU1 Operational
        Speech Recognition (Gather Speech) AU1 Operational
        Realtime Transcriptions AU1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay AU1 Operational
        Media Streams AU1 Operational
        ConversationRelay AU1 Operational
        Voice REST API AU1 Operational
        PROGRAMMABLE VOICE IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        PSTN IE1 Operational
        SIP Interface IE1 Operational
        Client Web IE1 Operational
        Client Mobile IE1 Operational
        Conference IE1 Operational
        Recording IE1 Operational
        Queue IE1 Operational
        Text-to-Speech IE1 Operational
        Recording Transcriptions IE1 Operational
        TwiML IE1 Operational
        Voice Insights IE1 Operational
        Speech Recognition (Gather Speech) IE1 Operational
        Realtime Transcriptions IE1 Operational
        90 days ago
        100.0 % uptime
        Today
        Pay IE1 Operational
        Media Streams IE1 Operational
        ConversationRelay IE1 Operational
        Voice REST API IE1 Operational
        ACCOUNT SECURITY Operational
        Authy 2FA Operational
        Verify Operational
        Authy App Operational
        Lookup Operational
        ELASTIC SIP TRUNKING US1 Operational
        Origination US1 Operational
        Termination US1 Operational
        ELASTIC SIP TRUNKING AU1 Operational
        Origination AU1 Operational
        Termination AU1 Operational
        ELASTIC SIP TRUNKING IE1 Operational
        Origination IE1 Operational
        Termination IE1 Operational
        TaskRouter Operational
        FLEX Operational
        Flex Application Platform Operational
        Flex Insights Operational
        Flex Agent Desktop Operational
        Flex Queue Stats Operational
        Flex Teams View Operational
        Flex Admin Console Operational
        Flex Routing Operational
        Flex Conversations Operational
        Flex Programmable Chat Operational
        Flex Programmable Voice Operational
        Proxy Operational
        Flex Plugins Operational
        Flex Billing Operational
        CONVERSATIONS Operational
        Conversation Orchestrator Operational
        Conversation Intelligence Operational
        Conversation Intelligence (classic) Operational
        Conversation Memory Operational
        Enterprise Knowledge Operational
        TWILIO EMAIL Operational
        Mailsend: Comms API Operational
        Logs Operational
        INTERCONNECT Operational
        PHONE NUMBERS Operational
        PROGRAMMABLE CHAT Operational
        PROGRAMMABLE VIDEO Operational
        90 days ago
        100.0 % uptime
        Today
        Group Rooms Operational
        Peer-to-Peer Rooms Operational
        Recordings Operational
        Compositions Operational
        Network Traversal Service Operational
        Go Rooms Operational
        Video Insights Operational
        Realtime Transcriptions Operational
        90 days ago
        100.0 % uptime
        Today
        PROXY Operational
        SERVERLESS Operational
        Studio Operational
        Functions Operational
        Assets Operational
        TwiML Bins Operational
        Sync Operational
        DEVELOPER TOOLS Operational
        Console Operational
        Event Streams Operational
        Debugger & Alarms Operational
        Documentation Operational
        REST API Operational
        Bulk Export Operational
        TWILIO PLATFORM Operational
        Billing Operational
        Customer Support Center Operational
        Other Operational
        Account Insights Operational
        Trust Hub Operational
        Organization Operational
        CARRIER NETWORK Degraded Performance
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Short Code, North America Operational
        MMS Short Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        Voice, North America Degraded Performance
        Voice, Latin America Degraded Performance
        SMS, Latin America Operational
        Voice, APAC Degraded Performance
        SMS, APAC Operational
        MMS, APAC Operational
        Voice, Europe Under Maintenance
        SMS, Europe Under Maintenance
        Voice, Middle East & Africa Operational
        SMS, Middle East & Africa Operational
        Verify Silent Network Auth Operational
        Lookup Identity Match Under Maintenance
        Lookup Line Type Intelligence [Legacy API] Operational
        Lookup Line Type Intelligence [Twilio API] Operational
        Lookup SIM Swap Operational
        Legacy Identity MatchAndAttributes Under Maintenance
        FRONTLINE Operational
        Sender ID Operational
        90 days ago
        100.0 % uptime
        Today
        ZIPWHIP MESSAGING Operational
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        ZIPWHIP TOOLS Operational
        Zipwhip Provisioner Dashboard and API Operational
        Zipwhip Support Ticketing Operational
        Toll-Free Verification Portal Operational
        SendGrid Mail Sending Operational
        API v3 Operational
        SMTP Operational
        API v2 Operational
        SendGrid Marketing Campaigns Operational
        SendGrid Webhooks Operational
        Event Webhooks Operational
        Parse API Operational
        SendGrid API Operational
        SendGrid Website Operational
        SendGrid Statistics Operational
        SendGrid Email Activity Operational
        SendGrid Partners Operational
        SendGrid Billing Operational
        SendGrid Legacy Marketing Campaigns Operational
        Operational
        Degraded Performance
        Partial Outage
        Major Outage
        Maintenance
        Major outage
        Partial outage
        No downtime recorded on this day.
        No data exists for this day.
        had a major outage.
        had a partial outage.

        No incidents or maintenance related to this downtime.

        Scheduled Maintenance

        US SMS Carrier Maintenance - Small US Carriers Jul 28, 2026 20:00-22:00 PDT

        A subset of small networks in the US are conducting a planned maintenance from 28 July 2026 at 20:00 PDT until 28 July 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Posted on Jul 21, 2026 - 23:12 PDT

        Canada Account Security Service Partner Maintenance Jul 28, 2026 21:01 - Jul 29, 2026 02:00 PDT

        Our service partner is conducting a planned maintenance from 28 July 2026 at 21:01 PDT until 29 July 2026 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Posted on Jul 28, 2026 - 16:16 PDT

        Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV Jul 29, 2026 11:20-14:00 PDT

        The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 29 July 2026 at 11:20 PDT until 29 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.
        Posted on Jul 28, 2026 - 02:07 PDT

        Russia SMS Carrier Maintenance - Tele2 Jul 29, 2026 13:00-17:00 PDT

        The Tele2 network in Russia is conducting a planned maintenance from 29 July 2026 at 13:00 PDT until 29 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Posted on Jun 30, 2026 - 11:53 PDT

        Russia SMS Carrier Maintenance - MegaFon Jul 29, 2026 13:00-17:00 PDT

        The MegaFon network in Russia is conducting a planned maintenance from 29 July 2026 at 13:00 PDT until 29 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Posted on Jul 25, 2026 - 07:31 PDT

        Czech Republic Voice Carrier Partner Maintenance Jul 29, 2026 14:00-20:00 PDT

        Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 29 July 2026 at 14:00 PDT until 29 July 2026 at 20:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
        Posted on Jul 03, 2026 - 08:19 PDT

        Numbers Database Upgrade Jul 29, 2026 16:30-18:30 PDT

        Twilio will conduct planned maintenance to upgrade the Numbers Database for two hours from from 29 July 2026 at 4:30 PDT until 29 July 2026 at 6:30 PDT.

        During this maintenance window, customers may experience intermittent issues with the following journeys:

        1. Phone Number Purchasing (US1): Requests to purchase long code numbers may fail intermittently. Affected requests will return an HTTP 400 status code and Error Code 21422 (Number not available).
        2. Number Configuration (IE1/AU1): Configuration updates for phone numbers purchased or transferred during this maintenance window will fail. These requests will return an HTTP 404 status code.
        Posted on Jul 28, 2026 - 12:24 PDT

        United States and Canada Twilio SMS and MMS Maintenance Jul 29, 2026 20:00 - Jul 30, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 29 July 2026 at 20:00 PDT until 30 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Posted on Jun 01, 2026 - 16:39 PDT

        United States MMS Carrier Partner Maintenance Jul 29, 2026 21:00-23:00 PDT

        Our MMS carrier partner in the United States is conducting a planned maintenance from 29 July 2026 at 21:00 PDT until 29 July 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to AT&T United States handsets via subset of United States short codes.
        Posted on Jul 14, 2026 - 15:40 PDT

        Indonesia SMS Carrier Maintenance - XL Axiata Jul 30, 2026 10:00-13:00 PDT

        The XL Axiata network in Indonesia is conducting a planned maintenance from 30 July 2026 at 10:00 PDT until 30 July 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
        Posted on Jul 28, 2026 - 07:57 PDT

        Russia SMS Carrier Maintenance - MegaFon Jul 31, 2026 14:00-15:00 PDT

        The MegaFon network in Russia is conducting a planned maintenance from 31 July 2026 at 14:00 PDT until 31 July 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Posted on Jul 28, 2026 - 09:09 PDT

        United Kingdom SMS Carrier Maintenance - O2 Aug 3, 2026 13:30 - Aug 6, 2026 22:00 PDT

        The O2 network in the United Kingdom is conducting a planned maintenance from 03 August 2026 at 13:30 PDT until 06 August 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to O2 United Kingdom handsets.
        Posted on Jul 24, 2026 - 04:08 PDT

        New Zealand Voice Carrier Partner Maintenance Aug 5, 2026 03:00-05:00 PDT

        Our Voice carrier partner in New Zealand is conducting a planned maintenance from 05 August 2026 at 03:00 PDT until 05 August 2026 at 05:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
        Posted on Jul 23, 2026 - 01:11 PDT

        Japan SMS Carrier Maintenance - Rakuten Aug 5, 2026 06:00-13:00 PDT

        The Rakuten network in Japan is conducting a planned maintenance from 05 August 2026 at 06:00 PDT until 05 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
        Posted on Jul 23, 2026 - 22:01 PDT

        United States and Canada Twilio SMS and MMS Maintenance Aug 5, 2026 20:00 - Aug 6, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 05 August 2026 at 20:00 PDT until 06 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
        Posted on Jul 06, 2026 - 19:24 PDT

        Japan SMS Carrier Maintenance - Rakuten Aug 6, 2026 06:00-13:00 PDT

        The Rakuten network in Japan is conducting a planned maintenance from 06 August 2026 at 06:00 PDT until 06 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
        Posted on Jul 23, 2026 - 22:02 PDT

        New Zealand Voice Carrier Partner Maintenance Aug 12, 2026 03:00-05:00 PDT

        Our Voice carrier partner in New Zealand is conducting a planned maintenance from 12 August 2026 at 03:00 PDT until 12 August 2026 at 05:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio New Zealand phone numbers.
        Posted on Jul 23, 2026 - 01:11 PDT

        United States and Canada Twilio SMS and MMS Maintenance Aug 12, 2026 20:00 - Aug 13, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 12 August 2026 at 20:00 PDT until 13 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
        Posted on Jul 06, 2026 - 20:19 PDT

        Twilio Voice Maintenance Aug 14, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 04:28 PDT

        Twilio Messaging Maintenance Aug 14, 2026 14:00-21:00 PDT

        Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
        Posted on Jul 14, 2026 - 04:38 PDT

        Twilio Interconnect Maintenance Aug 14, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 04:46 PDT

        Twilio Authentication Maintenance Aug 14, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 14, 2026, at 14:00 PDT until August 14, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 04:52 PDT

        Twilio Interconnect Maintenance Aug 15, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 04:48 PDT

        Twilio Messaging Maintenance Aug 15, 2026 14:00-21:00 PDT

        Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
        Posted on Jul 14, 2026 - 04:42 PDT

        Twilio Authentication Maintenance Aug 15, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 04:54 PDT

        Twilio Voice Maintenance Aug 15, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 15, 2026, at 14:00 PDT until August 15, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 04:33 PDT

        United Kingdom Account Security Carrier Partner Maintenance - EE Aug 16, 2026 14:30-21:00 PDT

        Our carrier partner EE United Kingdom is conducting a planned maintenance from 16 August 2026 at 14:30 PDT until 16 August 2026 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Jul 28, 2026 - 07:00 PDT

        France Account Security Carrier Partner Maintenance - Orange Aug 17, 2026 22:30 - Aug 18, 2026 02:30 PDT

        Our carrier partner Orange France is conducting a planned maintenance from 17 August 2026 at 22:30 PDT until 18 August 2026 at 02:30 PDT. During the maintenance window, there could be intermittent API request failures for Orange France customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Jul 20, 2026 - 17:02 PDT

        United States and Canada Twilio SMS and MMS Maintenance Aug 19, 2026 20:00 - Aug 20, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 19 August 2026 at 20:00 PDT until 20 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
        Posted on Jul 06, 2026 - 19:25 PDT

        Twilio Interconnect Maintenance Aug 21, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 19:07 PDT

        Twilio Messaging Maintenance Aug 21, 2026 14:00-21:00 PDT

        Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
        Posted on Jul 14, 2026 - 05:41 PDT

        Twilio Authentication Maintenance Aug 21, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 19:12 PDT

        Twilio Voice Maintenance Aug 21, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 21, 2026, at 14:00 PDT until August 21, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 05:35 PDT

        Twilio Voice Maintenance Aug 22, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Voice traffic routing through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 05:38 PDT

        Twilio Authentication Maintenance Aug 22, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Authentication Services (Verify and/or Lookup) through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 19:15 PDT

        Twilio Interconnect Maintenance Aug 22, 2026 14:00-21:00 PDT

        Twilio will conduct planned infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal; however, Interconnect Services through the IE1/London edge location may experience a brief interruption or intermittent impact of up to 90 seconds during traffic reconvergence.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service drop during the switch replacement.
        Posted on Jul 14, 2026 - 19:09 PDT

        Twilio Messaging Maintenance Aug 22, 2026 14:00-21:00 PDT

        Twilio will conduct infrastructure maintenance on the London (IE1) PoP from August 22, 2026, at 14:00 PDT until August 22, 2026, at 21:00 PDT. Overall service impact is expected to be minimal. However, there could be intermittent message delivery failures and delivery delays of up to 90 seconds during traffic reconvergence for traffic routing to and from Twilio’s IE1/London edge location.



        Customers with redundant connections established across other PoPs are advised to manually redirect their traffic prior to the window to ensure a seamless failover. Non-redundant connections routing directly through the affected infrastructure will experience a brief service disruption during the switch replacement.
        Posted on Jul 14, 2026 - 05:43 PDT

        Japan SMS Carrier Maintenance - Rakuten Aug 25, 2026 06:00-13:00 PDT

        The Rakuten network in Japan is conducting a planned maintenance from 25 August 2026 at 06:00 PDT until 25 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
        Posted on Jul 23, 2026 - 22:03 PDT

        Japan SMS Carrier Maintenance - Rakuten Aug 26, 2026 06:00-13:00 PDT

        The Rakuten network in Japan is conducting a planned maintenance from 26 August 2026 at 06:00 PDT until 26 August 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Rakuten Japan handsets.
        Posted on Jul 23, 2026 - 22:07 PDT

        United States and Canada Twilio SMS and MMS Maintenance Aug 26, 2026 20:00 - Aug 27, 2026 00:00 PDT

        Twilio is conducting a planned maintenance from 26 August 2026 at 20:00 PDT until 27 August 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to United States and Canada handsets when sending via subset of long codes and short codes.
        Posted on Jul 06, 2026 - 19:26 PDT
        System Metrics Month Week Day
        API Response Time - North America
        Fetching
        API Response Time - Europe
        Fetching
        Jul 28, 2026
        Uzbekistan SMS Carrier Maintenance - Uzmobile
        Completed - The scheduled maintenance has been completed.
        Jul 28, 15:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 12:01 PDT
        Scheduled -

        The Uzmobile network in Uzbekistan is conducting a planned maintenance from 28 July 2026 at 12:00 PDT until 28 July 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Uzmobile Uzbekistan handsets.
        Jul 27, 02:45 PDT
        SMS Delivery Receipt Delays from Twilio to Altan Mexico
        Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Altan network subscribers in Mexico are operating normally.
        Jul 28, 14:57 PDT
        Update - We are continuing to monitor for any further issues.
        Jul 28, 13:40 PDT
        Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Altan network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 13:22 PDT
        Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Altan network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 13:18 PDT
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Altan network subscribers in Mexico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 13:09 PDT
        Kyrgyzstan SMS Carrier Maintenance - O!
        Completed - The scheduled maintenance has been completed.
        Jul 28, 12:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 11:30 PDT
        Scheduled -

        The O! network in Kyrgyzstan is conducting an emergency maintenance from 28 July 2026 at 11:30 PDT until 28 July 2026 at 12:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to O! Kyrgyzstan handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 28, 05:23 PDT
        Delays in Transcription being available
        Resolved - This issue has been resolved.
        Jul 28, 11:45 PDT
        Monitoring - Customers should see improvements with the ongoing issue with transcription processing. We will monitor for 2 hours and will provide information as soon as needed.
        Jul 28, 09:36 PDT
        Update - Due to an issue with transcription processing, customers might see delays in their transcriptions being available. (including the webhooks not firing)
        Our Engineers are investigating this issue, and once services are correctly restored transcriptions will be generated and webhooks triggered. We will provide an update in 2 hours or as soon as more information becomes available.
        Jul 28, 09:24 PDT
        Investigating - Due to an issue with transcription processing, customers might see delays in their transcriptions being available. (including the webhooks not firing)
        Our Engineers are investigating this issue, and once services are correctly restored transcriptions will be generated and webhooks triggered. We will provide an update in 1 hour or as soon as more information becomes available.
        Jul 28, 08:20 PDT
        User Authentication Identity Gateway API Failure Increase for EnStream in Canada
        Resolved - The incident has been resolved and User Authentication Identity Gateway API failure increase for EnStream in Canada is operating normally.
        Jul 28, 11:09 PDT
        Update - We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 28, 09:23 PDT
        Monitoring - We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 07:20 PDT
        Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 28, 03:27 PDT
        Update - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 01:26 PDT
        Identified - Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for EnStream in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 00:26 PDT
        User Authentication Identity SNA Failure Increase for EE in United Kingdom
        Resolved - The incident has been resolved and User Authentication Identity SNA failure increase for EE in the United Kingdom is operating normally.
        Jul 28, 10:46 PDT
        Monitoring - We have observed a recovery in User Authentication Identity SNA failure increase for EE in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 08:40 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA failure increase for EE in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 28, 08:21 PDT
        Identified - Twilio customers may be experiencing User Authentication Identity SNA failure increase for EE in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 07:15 PDT
        Investigating - Twilio customers may be experiencing User Authentication Identity SNA failure increase for EE in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 28, 07:01 PDT
        Twilio Transcript for Voice and Video degraded
        Resolved - Twilio Transcript was degraded for 38 minutes between 8:55 to 9:33 am PDT 7/28/2026. During this period of time customers may have experienced degraded speech recognition and realtime transcriptions for Voice and Video.. The issue has now been resolved.
        Jul 28, 09:46 PDT
        Investigating - Our monitoring systems have detected a potential issue with transcription. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Jul 28, 09:32 PDT
        Malaysia SMS Carrier Maintenance - Celcom
        Completed - The scheduled maintenance has been completed.
        Jul 28, 09:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 07:00 PDT
        Scheduled -

        The Celcom network in Malaysia is conducting a planned maintenance from 28 July 2026 at 07:00 PDT until 28 July 2026 at 09:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Celcom Malaysia handsets.
        Jul 26, 20:25 PDT
        On Call Engineers are Investigating
        Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Jul 28, 07:26 PDT
        Investigating - Our monitoring systems have detected a potential issue with. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Jul 28, 07:06 PDT
        Multiple Destination SMS and MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 28, 06:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 22:00 PDT
        Scheduled - Our SMS and MMS carrier partner in the United States and Canada is conducting a planned maintenance from 27 July 2026 at 22:00 PDT until 28 July 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States and Canada handsets via United States and Canada long codes.
        Jul 23, 15:40 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Jul 28, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 28, 02:00 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 28 July 2026 at 02:00 PDT until 28 July 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Jul 16, 15:23 PDT
        MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon Wireless and T-Mobile United States
        Resolved - The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon Wireless and T-Mobile network subscribers in the United States is operating normally.
        Jul 28, 01:28 PDT
        Monitoring - We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 23:26 PDT
        Investigating - Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 22:28 PDT
        Jul 27, 2026
        SMS Delivery Report Delays from a Subset of Twilio Toll-Free Numbers to Verizon United States
        Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States are operating normally.
        Jul 27, 23:59 PDT
        Monitoring - Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 22:17 PDT
        Update - Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 20:33 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 19:22 PDT
        SMS Delivery Delays from Twilio to UNITEL Angola
        Resolved - The incident has been resolved and SMS delivery from Twilio to UNITEL network subscribers in Angola is operating normally.
        Jul 27, 23:27 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to UNITEL network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 23:26 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to UNITEL network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 22:50 PDT
        SMS Delivery Delays from Twilio to T-Mobile United States
        Resolved - The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally.
        Jul 27, 22:41 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 20:40 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 27, 18:35 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 16:34 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 15:34 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 15:12 PDT
        SMS Delivery Delays from Twilio Phone Numbers to Beeline Armenia
        Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia is operating normally.
        Jul 27, 21:57 PDT
        Update - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 27, 18:03 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 16:02 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 27, 12:20 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 10:18 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Armenia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 09:17 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Beeline network subscribers in Armenia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 09:12 PDT
        Philippines SMS Carrier Maintenance - Globe Telecom
        Completed - The scheduled maintenance has been completed.
        Jul 27, 19:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 13:00 PDT
        Scheduled - The Globe Telecom network in the Philippines is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
        Jul 10, 23:59 PDT
        Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV
        Completed - The scheduled maintenance has been completed.
        Jul 27, 19:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 16:00 PDT
        Scheduled -

        The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 27 July 2026 at 16:00 PDT until 27 July 2026 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 27, 00:39 PDT
        User Authentication Identity Gateway API High Latency for T-Mobile in United States
        Resolved - The incident has been resolved and User Authentication Identity Gateway API high latency for T-Mobile in the United States is operating normally.
        Jul 27, 17:57 PDT
        Monitoring - We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 15:58 PDT
        Identified - Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 15:05 PDT
        Investigating - Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 14:51 PDT
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Jul 27, 17:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 13:02 PDT
        Scheduled -

        The MegaFon network in Russia is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Jul 25, 07:30 PDT
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Jul 27, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 13:01 PDT
        Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Jun 30, 11:52 PDT
        Malaysia SMS Carrier Maintenance - Celcom
        Completed - The scheduled maintenance has been completed.
        Jul 27, 15:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 09:00 PDT
        Scheduled -

        The Celcom network in Malaysia is conducting a planned maintenance from 27 July 2026 at 09:00 PDT until 27 July 2026 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.
        Jul 24, 15:31 PDT
        SMS Delivery Delays from Twilio Phone Numbers to Zain Jordan
        Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Zain network subscribers in Jordan is operating normally.
        Jul 27, 14:50 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 27, 12:11 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 10:10 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Zain network subscribers in Jordan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 09:23 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 09:16 PDT
        Singapore Voice Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 27, 14:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 13:00 PDT
        Scheduled - Our Voice carrier partner in Singapore is conducting a planned maintenance from 27 July 2026 at 13:00 PDT until 27 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Singapore phone numbers.
        Jul 22, 01:05 PDT
        Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
        Resolved - The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.
        Jul 27, 09:06 PDT
        Monitoring - We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 09:06 PDT
        Investigating - Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 09:01 PDT
        SMS Delivery Delays and Failures from Twilio Phone Numbers to Mascom and Orange Botswana
        Resolved - The incident has been resolved and SMS delivery from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana is operating normally.
        Jul 27, 06:50 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 27, 04:55 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 04:19 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to network subscribers on multiple networks in Botswana. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 27, 03:23 PDT
        Multiple Destination SMS and MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 27, 06:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 26, 22:00 PDT
        Scheduled - Our SMS and MMS carrier partner in the United States and Canada is conducting a planned maintenance from 26 July 2026 at 22:00 PDT until 27 July 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States and Canada handsets via subset of United States and Canada long codes.
        Jul 23, 15:16 PDT
        SMS Delivery Delays and Failures from Twilio to Jazz Pakistan
        Resolved - The incident has been resolved and SMS delivery from Twilio to Jazz network subscribers in Pakistan is operating normally.
        Jul 27, 03:55 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 27, 00:07 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 26, 20:07 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 26, 18:06 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 26, 17:04 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 26, 15:58 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 26, 15:46 PDT
        Canada SMS Carrier Maintenance - Bell Mobility
        Completed - The scheduled maintenance has been completed.
        Jul 27, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 27, 00:00 PDT
        Scheduled - The Bell Mobility network in Canada is conducting a planned maintenance from 27 July 2026 at 00:00 PDT until 27 July 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bell Mobility Canada handsets.
        Jul 22, 13:36 PDT
        Jul 26, 2026
        SMS Delivery Failures from Network Subscribers to a Subset of Twilio United States Short Codes
        Resolved - The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio United States Short Codes is operating normally.
        Jul 26, 22:15 PDT
        Update - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 26, 21:50 PDT
        Monitoring - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 26, 19:44 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio United States Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 26, 17:04 PDT
        Identified - Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio United States Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 26, 16:01 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 26, 01:02 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 25, 09:02 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue.We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 25, 01:01 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 20:56 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from network subscribers in the United States to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 18:49 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 17:46 PDT
        Philippines SMS Carrier Maintenance - Globe Telecom
        Completed - The scheduled maintenance has been completed.
        Jul 26, 14:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 26, 12:00 PDT
        Scheduled - The Globe Telecom network in the Philippines is conducting a planned maintenance from 26 July 2026 at 12:00 PDT until 26 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.
        Jul 17, 05:26 PDT
        Philippines SMS Carrier Maintenance - Globe Telecom
        Completed - The scheduled maintenance has been completed.
        Jul 26, 14:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 12, 12:00 PDT
        Scheduled - The Globe Telecom network in the Philippines is conducting a series of planned maintenances from 12 July 2026 at 12:00 PDT until 26 July 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Globe Telecom Philippines handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        12 July 2026 at 12:00 PDT until 12 July 2026 at 14:00 PDT

        19 July 2026 at 12:00 PDT until 19 July 2026 at 14:00 PDT

        26 July 2026 at 12:00 PDT until 26 July 2026 at 14:00 PDT
        Jul 6, 06:02 PDT
        SMS Delivery Receipt Delays from Twilio to Claro Guatemala
        Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Claro network subscribers in Guatemala are operating normally.
        Jul 26, 13:59 PDT
        Update - We have observed a recovery in SMS delivery receipts from Twilio to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 26, 12:15 PDT
        Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 26, 10:10 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 25, 23:29 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 25, 07:28 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 24, 23:21 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 19:21 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 17:20 PDT
        Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 16:20 PDT
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Claro network subscribers in Guatemala. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 16:13 PDT
        Brazil SMS Carrier Maintenance - Vivo
        Completed - The scheduled maintenance has been completed.
        Jul 26, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 25, 18:00 PDT
        Scheduled - The Vivo network in Brazil is conducting a planned maintenance from 25 July 2026 at 18:00 PDT until 26 July 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vivo Brazil handsets.
        Jul 23, 22:15 PDT
        United States SMS Carrier Maintenance - AT&T
        Completed - The scheduled maintenance has been completed.
        Jul 26, 04:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 26, 00:00 PDT
        Scheduled - The AT&T network in the United States is conducting a planned maintenance from 26 July 2026 at 00:00 PDT until 26 July 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via long codes, short codes and toll free numbers.
        Jul 21, 07:48 PDT
        SMS Delivery Delays from Twilio to Lycamobile United Kingdom
        Resolved - The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.
        Jul 26, 02:25 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 26, 01:37 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 26, 01:36 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 25, 23:46 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 25, 22:44 PDT
        Jul 25, 2026
        Multiple Destination SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 25, 14:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 25, 11:30 PDT
        Scheduled - Our SMS carrier partner in India, Australia and the United Arab Emirates is conducting a planned maintenance from 25 July 2026 at 11:30 PDT until 25 July 2026 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to India, Australia and United Arab Emirates handsets.
        Jul 21, 23:09 PDT
        SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries
        Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in multiple countries is operating normally.
        Jul 25, 14:27 PDT
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 25, 12:25 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 25, 10:46 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 25, 08:41 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 25, 07:39 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 25, 07:36 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 25, 07:17 PDT
        Planned Maintenance for Flex Insights Historical Reporting
        Completed - The scheduled maintenance has been completed.
        Jul 25, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 25, 02:00 PDT
        Update - The Flex Insights Historical Reporting dashboard visualization partner in the US will be conducting planned maintenance on from 07/25/26 at 2:00 AM to 5:00 AM Pacific Daylight Time. The maintenance window is expected to last up to 3 hours. During this time, Flex Insights Historical Reporting Dashboards will be unavailable and scheduled ETLs will be affected.
        Jul 24, 07:23 PDT
        Scheduled - The Flex Insights Historical Reporting dashboard visualization partner in the US will be conducting planned maintenance on from 07/25/26 at 2:00 AM to 5:00 AM Pacific Daylight Time. The maintenance window is expected to last up to 3 hours. During this time, Flex Insights Historical Reporting Dashboards will be unavailable and scheduled ETLs will be affected.
        Jul 23, 23:31 PDT
        SMS Delivery Receipt Delays from Twilio to Liberty Puerto Rico
        Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Liberty network subscribers in Puerto Rico are operating normally.
        Jul 25, 00:36 PDT
        Update - We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 21:27 PDT
        Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 19:21 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 24, 18:25 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 14:25 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 12:25 PDT
        Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 11:24 PDT
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 10:50 PDT
        SMS Delivery Delays from Twilio to Mauritel Mauritania
        Resolved - The incident has been resolved and SMS delivery from Twilio to Mauritel network subscribers in Mauritania is operating normally.
        Jul 25, 00:09 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 20:05 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 18:05 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 14:03 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 11:59 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 10:58 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 09:43 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 07:42 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 23, 23:38 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 23, 19:33 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 17:26 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 16:23 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 16:12 PDT
        Jul 24, 2026
        Issue with Stale Observations Results when Querying Memory Recall
        Resolved - The issue affecting observation results has been resolved and Memory Recall is operating normally at this time.
        Jul 24, 18:43 PDT
        Monitoring - Observations results in Memory Recall is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 16:43 PDT
        Identified - Our engineers have identified an issue with Memory Recall and are working to deploy a fix. At this time, profiles with more than 500 observations could see stale observations in their results from Memory Recall. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 15:46 PDT
        SMS Delivery Receipt Delays from Twilio to Tigo Honduras
        Resolved - The incident has been resolved and SMS delivery receipts from Twilio to Tigo network subscribers in Honduras are operating normally.
        Jul 24, 16:23 PDT
        Update - We have observed a recovery in SMS delivery receipts from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 13:08 PDT
        Monitoring - We have observed a recovery in SMS delivery receipts from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 11:07 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 24, 06:56 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 02:56 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 00:49 PDT
        Identified - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 23:44 PDT
        Investigating - Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 22:41 PDT
        Gather Speech-to-Text Failure
        Resolved - The failures have been resolved and Gather Speech-to-Text is operating normally at this time.
        Jul 24, 14:31 PDT
        Update - Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 13:55 PDT
        Monitoring - Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Jul 24, 13:25 PDT
        Update - We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 24, 05:28 PDT
        Update - We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 24, 01:28 PDT
        Update - We are continuing to investigate this issue related to Gather Speech-to-Text Failures. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 23:28 PDT
        Investigating - We are Investigating an issue related to Gather Speech-to-Text Failures. We will provide an update as soon as more information becomes available.
        Jul 23, 22:14 PDT
        Conversations Classic Failure
        Resolved - The issue with being unable to create configurations has been resolved and Twilio Conversations Classic is operating normally at this time.
        Jul 24, 13:20 PDT
        Monitoring - We are observing recovery in creating configurations in Twilio Conversations Classic. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 11:25 PDT
        Update - We continue to experience an issue where customers are unable to create configurations in Twilio Conversations Classic. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 10:45 PDT
        Investigating - We are experiencing an issue where customers are unable to create configurations in Twilio Conversations Classic. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 09:48 PDT
        Unable to save Phone Numbers with Studio Flow
        Resolved - We are no longer experiencing generic errors when saving phone number configurations assigned to a Studio Flow in the Console. This incident has been resolved.
        Jul 24, 06:30 PDT
        Monitoring - The issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 04:39 PDT
        Update - Our engineers continue to investigate the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 2 hour or as soon as more information becomes available
        Jul 24, 02:52 PDT
        Update - Our engineers are investigating the issue causing generic errors when saving phone number configurations assigned to a Studio Flow in the Console, and are actively working to deploy a fix. As a temporary workaround, please ensure a valid Status Callback URL is populated when setting your Voice URL to a Studio Flow. We expect to provide another update in 1 hour or as soon as more information becomes available
        Jul 24, 02:13 PDT
        Investigating - Our monitoring systems have detected a potential issue with saving phone numbers in studio flow. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Jul 24, 01:52 PDT
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 24, 06:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 23, 23:00 PDT
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 23 July 2026 at 23:00 PDT until 24 July 2026 at 06:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 23, 13:53 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jul 24, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 23, 20:30 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 23 July 2026 at 20:30 PDT until 24 July 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Jul 21, 14:51 PDT
        User Authentication Identity SNA Failure Increase and Gateway API Failure Increase for T-Mobile in United States
        Resolved - Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 04:03 PDT
        Update - Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 24, 02:57 PDT
        Investigating - Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 24, 01:57 PDT
        Jul 23, 2026
        SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Dish Network in the United States
        Resolved - The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Dish network subscribers in the United States are operating normally.
        Jul 23, 22:51 PDT
        Monitoring - We have observed a recovery in SMS delivery receipts from Twilio Short Codes to Dish network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 20:55 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 23, 16:44 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 14:43 PDT
        Update - Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 13:36 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 13:17 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 12:16 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 11:59 PDT
        Gather Speech-to-Text Failure
        Resolved - We are no longer experiencing issues with Gather Speech. This incident has been resolved.
        Jul 23, 18:34 PDT
        Monitoring - We have started seeing recovery for Gather Speech-to-Text Failures. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 17:23 PDT
        Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 4 hours as soon as more information becomes available.
        Jul 23, 13:29 PDT
        Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update in 2 hours as soon as more information becomes available.
        Jul 23, 11:37 PDT
        Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
        Jul 23, 10:08 PDT
        Update - We are continuing to investigate an issue related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes available.
        Jul 23, 09:00 PDT
        Investigating - Our engineers have discovered a incident regarding related to Gather speech. Currently only text-to-speech functionality is affected, not speech-to-text. We will provide an update as soon as more information becomes avalible.
        Jul 23, 08:44 PDT
        Twilio Messaging Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 23, 18:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 23, 16:01 PDT
        Scheduled - Twilio will conduct planned maintenance on the Ireland network from 23 Jul 2026 at 16:00 PDT until 23 Jul 2026 at 18:00 PDT. During this window, overall service impact is expected to be minimal. As part of our preparation for a future hardware replacement, we will relocate the backup (BT) router to a new rack and shift traffic to it. During this specific transition, there may be a brief traffic interruption of up to 90 seconds. Although redundancy will be temporarily reduced during the move, we are taking all necessary steps to minimize the impact window.
        Jun 22, 08:03 PDT
        Twilio Voice Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 23, 18:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 23, 16:00 PDT
        Scheduled - Twilio will conduct planned maintenance on the Ireland network from 23 Jul 2026 at 16:00 PDT until 23 Jul 2026 at 18:00 PDT. During this window, overall service impact is expected to be minimal. As part of our preparation for a future hardware replacement, we will relocate the backup (BT) router to a new rack and shift traffic to it. During this specific transition, there may be a brief traffic interruption of up to 90 seconds. Although redundancy will be temporarily reduced during the move, we are taking all necessary steps to minimise the impact window.
        Jun 22, 08:01 PDT
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Jul 23, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 23, 13:00 PDT
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 23 July 2026 at 13:00 PDT until 23 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Jul 17, 07:34 PDT
        US RCS Regulation Inquiries Failing to Load
        Resolved - We are no longer experiencing US RCS Regulation Inquiries Failing to Load. This incident has been resolved.
        Jul 23, 16:57 PDT
        Monitoring - We are observing US RCS registration initializations back online now. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 16:14 PDT
        Investigating - We are experiencing US RCS Regulation Inquiries Failing to Load. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 15:54 PDT
        SMS Delivery Failures from Network Subscribers to a Subset of Twilio Romania Short Codes
        Resolved - The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Romania Short Codes is operating normally.
        Jul 23, 15:13 PDT
        Update - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Romania Short Codes and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 23, 14:22 PDT
        Update - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Romania Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 23, 10:16 PDT
        Monitoring - We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio Romania Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 08:10 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jul 22, 16:06 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 22, 00:05 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 21, 16:04 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 21, 12:04 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 21, 10:03 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 09:02 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 21, 08:48 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Romania Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 07:48 PDT
        Message Status Generation Failure
        Resolved - This incident has been resolved.
        Jul 23, 07:56 PDT
        Monitoring - A fix has been implmented and we are moniroting the results.
        Jul 23, 06:20 PDT
        Identified - Starting at 4:55 AM PST a number of outbound message status events could not be generated. Engineering has identified the issue and is working on a fix.
        Jul 23, 06:18 PDT
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 23, 06:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 22, 21:01 PDT
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 22 July 2026 at 21:00 PDT until 23 July 2026 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 22, 18:59 PDT
        France SMS Carrier Maintenance - Bouygues Telecom
        Completed - The scheduled maintenance has been completed.
        Jul 23, 03:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 23, 01:00 PDT
        Scheduled - The Bouygues Telecom network in France is conducting a planned maintenance from 23 July 2026 at 01:00 PDT until 23 July 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Bouygues Telecom France handsets.
        Jul 10, 03:35 PDT
        SMS Delivery Delays from Twilio to Tigo Honduras
        Resolved - We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 23, 01:48 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 00:53 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 23, 00:32 PDT
        United States and Canada Twilio SMS and MMS Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 23, 00:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 22, 20:00 PDT
        Scheduled - Twilio is conducting a planned maintenance from 22 July 2026 at 20:00 PDT until 23 July 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via long codes, short codes and toll free numbers.
        Jun 1, 16:39 PDT
        Jul 22, 2026
        SMS Delivery Delays from Twilio to Zain Jordan
        Resolved - The incident has been resolved and SMS delivery from Twilio to Zain network subscribers in Jordan is operating normally.
        Jul 22, 23:41 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 22, 22:55 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 20:55 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 22, 18:35 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 16:34 PDT
        Identified - Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 22, 15:34 PDT
        Update - Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 13:43 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays from Twilio to Zain network subscribers in Jordan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 22, 12:38 PDT
        Automated Alert: Minimal Customer Impact
        Resolved - We have fully investigated the issue with Validity Period setting within Messaging Services, and it was determined that the impact was limited to a small set of customers. All systems are operational.
        Jul 22, 23:37 PDT
        Investigating - Our monitoring systems have detected a potential issue with Validity Period setting within Messaging Services not being applied. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Jul 22, 19:29 PDT
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 22, 23:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 22, 21:00 PDT
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 22 July 2026 at 21:00 PDT until 22 July 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS from Verizon United States handsets via subset of United States short codes.
        Jul 20, 17:01 PDT
        United Kingdom SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 22, 23:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 22, 18:00 PDT
        Scheduled - Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 22 July 2026 at 18:00 PDT until 22 July 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
        Jul 9, 06:59 PDT
        United States Account Security Carrier Partner Maintenance - Verizon Wireless
        Completed - The scheduled maintenance has been completed.
        Jul 22, 22:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 22, 20:01 PDT
        Scheduled - Our carrier partner Verizon Wireless United States is conducting a planned maintenance from 22 July 2026 at 20:00 PDT until 22 July 2026 at 22:00 PDT. During the maintenance window, there could be intermittent API request failures for Verizon Wireless United States customers.



        Impacted Product: Verify Silent Network Auth



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 22, 13:30 PDT
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Jul 22, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 22, 13:00 PDT
        Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 22 July 2026 at 13:00 PDT until 22 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
        Jun 30, 11:52 PDT
        Users unable to register their Authy Android app
        Resolved - The issue where some users are unable to register their Authy Android app has been resolved and it is operating normally at this time.
        Jul 22, 13:48 PDT
        Investigating - We are investigating an issue where some users are unable to register their Authy Android app. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 12:42 PDT
        Update - We are continuing to work on a fix for this issue.
        Jul 22, 11:25 PDT
        Identified - We are investigating an issue where some users are unable to register their Authy Android app
        Jul 22, 11:16 PDT
        Voice Connection Errors
        Resolved - Voice connection errors has been resolved and it is operating normally at this time.
        Jul 22, 13:39 PDT
        Update - Our engineers have implemented a fix and are contiuning to monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 11:45 PDT
        Update - We also determined that this issue is also impacting Flex. Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 09:54 PDT
        Monitoring - A fix has been implmented and we are monitoring the results.
        Jul 22, 07:35 PDT
        Identified - Our engineers have identified the issue and are working to deploy a fix.
        Jul 22, 07:20 PDT
        Indonesia SMS Carrier Maintenance - XL Axiata
        Completed - The scheduled maintenance has been completed.
        Jul 22, 13:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 22, 10:00 PDT
        Scheduled - The XL Axiata network in Indonesia is conducting a planned maintenance from 22 July 2026 at 10:00 PDT until 22 July 2026 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
        Jul 21, 00:17 PDT
        Client Connectivity Europe Region
        Resolved - This incident has now been resolved.
        Jul 22, 08:55 PDT
        Monitoring - A fix has been implmented and we are monitoring the fix.
        Jul 22, 07:25 PDT
        Investigating - We are aware of intermittent failures affecting mobile client calls in our Europe region. Customers may experience difficulty establishing or maintaining calls through mobile clients. Our team is actively investigating the root cause and monitoring service recovery. We will provide another update as soon as more information becomes available.
        Jul 22, 07:08 PDT
        Sending RCS Message with Automatic SMS/MMS Fallback
        Resolved - This incident has been resolved
        Jul 22, 08:51 PDT
        Monitoring - A fix has been implmented and we our now monitoring.
        Jul 22, 07:30 PDT
        Identified - The Twilio Programmable Messaging API is partially degraded starting from 04:56 PT. Customers sending an RCS message with automatic fallback to SMS/MMS may experience elevated levels of failures in message delivery. The root cause has been identified and oncall engineers are working on resolving the issue.
        Jul 22, 07:17 PDT
        User Authentication Identity SNA Missing Redirects for Three in United Kingdom
        Resolved - The incident has been resolved and User Authentication Identity SNA missing redirects for Three in the United Kingdom is operating normally.
        Jul 22, 07:16 PDT
        Monitoring - We have observed a recovery in User Authentication Identity SNA missing redirects for Three in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 07:11 PDT
        Identified - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 22, 07:10 PDT
        Monitoring - We have observed a recovery in User Authentication Identity SNA missing redirects for Three in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 05:46 PDT
        Identified - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 22, 05:25 PDT
        Investigating - Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 22, 05:00 PDT
        SMS Delivery Delays and Failures from Twilio to MPT Myanmar
        Resolved - We have observed a recovery in SMS delivery from Twilio to MPT network subscribers in Myanmar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 22, 06:59 PDT
        Monitoring - Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 22, 06:22 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 22, 01:01 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 21, 21:00 PDT
        Update - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 21, 19:00 PDT
        Investigating - Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 17:59 PDT
        United States SMS and MMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Jul 22, 05:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 19:00 PDT
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 21 July 2026 at 19:00 PDT until 22 July 2026 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
        Jul 20, 14:05 PDT
        Intermittent 5xx Errors on Programmable Messaging API
        Resolved - The Twilio Programmable Messaging API was partially degraded for 1 minutes on Jul 22, 2026 between 06:34 PST and 06:35 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.
        Jul 22, 03:30 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Jul 22, 02:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 22:01 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 21 July 2026 at 22:00 PDT until 22 July 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Jul 16, 15:23 PDT
        United Kingdom Account Security Carrier Partner Maintenance - EE
        Completed - The scheduled maintenance has been completed.
        Jul 22, 01:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 08:00 PDT
        Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 21 July 2026 at 08:00 PDT until 22 July 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Jul 14, 08:04 PDT
        Jul 21, 2026
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Jul 21, 23:05 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 14:15 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 21 July 2026 at 14:15 PDT until 21 July 2026 at 23:05 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Jul 20, 07:44 PDT
        SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries in Europe
        Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in affected countries in Europe is operating normally.
        Jul 21, 22:01 PDT
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries in Europe and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 21, 20:21 PDT
        Identified - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 19:19 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in multiple countries in Europe. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 19:16 PDT
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Jul 21, 22:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 20:00 PDT
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 21 July 2026 at 20:00 PDT until 21 July 2026 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Jul 15, 17:18 PDT
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Jul 21, 20:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 16:02 PDT
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 21 July 2026 at 16:00 PDT until 21 July 2026 at 20:30 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 21, 08:08 PDT
        Loss of Audit Event Data for Twiml Applications From July/15 to July/21 - 2026
        Resolved - TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026 are now operating normally. This incident has been resolved.
        Jul 21, 18:22 PDT
        Monitoring - TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026 are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Jul 21, 18:00 PDT
        Identified - Our engineers have identified the issue about some customers using TwiML applications that have experienced complete loss of audit event data spanning from July 15 through July 21, 2026.. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 16:44 PDT
        Investigating - Our monitoring systems have detected a potential issue with loss of audit event data for Twiml Applications From July/15 to July/21 - 2026. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Jul 21, 16:14 PDT
        Twilio Messaging Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 21, 18:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 16:00 PDT
        Scheduled - Twilio will conduct planned maintenance on the Ireland network from 21 Jul 2026 at 16:00 PDT until 21 Jul 2026 at 18:00 PDT. During this first window, no service impact is expected. As part of our preparation for a future hardware replacement, we will relocate the backup (BT) router to a new rack. During this specific transition, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
        Jun 22, 07:52 PDT
        Twilio Voice Maintenance
        Completed - The scheduled maintenance has been completed.
        Jul 21, 18:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 16:01 PDT
        Scheduled - Twilio will conduct planned maintenance on the Ireland network from 21 Jul 2026 at 16:00 PDT until 21 Jul 2026 at 18:00 PDT. During this first window, no service impact is expected. As part of our preparation for a future hardware replacement, we will relocate the backup (BT) router to a new rack. During this specific transition, no service disruptions are expected. Although redundancy may be temporarily lost, the service itself will remain unaffected.
        Jun 22, 07:48 PDT
        Russia SMS Carrier Maintenance - Tele2
        Completed - The scheduled maintenance has been completed.
        Jul 21, 17:30 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 13:02 PDT
        Scheduled - The Tele2 network in Russia is conducting an emergency maintenance from 21 July 2026 at 13:00 PDT until 21 July 2026 at 17:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jul 21, 06:10 PDT
        Russia SMS Carrier Maintenance - MegaFon
        Completed - The scheduled maintenance has been completed.
        Jul 21, 17:01 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 13:00 PDT
        Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 21 July 2026 at 13:00 PDT until 21 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Jul 17, 07:34 PDT
        Russia SMS Carrier Maintenance - Beeline
        Completed - The scheduled maintenance has been completed.
        Jul 21, 17:00 PDT
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jul 21, 13:01 PDT
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 21 July 2026 at 13:00 PDT until 21 July 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Jul 20, 02:26 PDT
        SMS Delivery Failures from Twilio to Rakuten Japan
        Resolved - The incident has been resolved and SMS delivery from Twilio to Rakuten network subscribers in Japan is operating normally.
        Jul 21, 16:43 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio Phone Numbers to Rakuten network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 21, 14:37 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 21, 13:01 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 21, 10:56 PDT
        Identified - Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 09:55 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Rakuten network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 21, 09:51 PDT
        SMS Delivery Failures from Twilio to Access Malawi
        Resolved - The incident has been resolved and SMS delivery from Twilio to Access network subscribers in Malawi is operating normally.
        Jul 21, 16:11 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 21, 12:35 PDT
        Update - We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 21, 08:34 PDT
        Monitoring - We have observed a recovery in SMS delivery from Twilio to Access network subscribers in Malawi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 21, 06:34 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 21, 04:34 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 20, 20:27 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 20, 16:18 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 20, 14:14 PDT
        Identified - Twilio customers may be experiencing SMS delivery failures from Twilio to Access network subscribers in Malawi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 20, 13:09 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from Twilio to Access network subscribers in Malawi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 20, 12:32 PDT
        SMS Delivery Failures from a Subset of Twilio Short Codes to Altan Redes Mexico
        Resolved - The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico is operating normally.
        Jul 21, 14:06 PDT
        Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
        Jul 20, 22:02 PDT
        Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 20, 13:58 PDT
        Update - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 20, 09:57 PDT
        Monitoring - We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 20, 07:54 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jul 20, 04:37 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jul 20, 00:37 PDT
        Update - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jul 19, 22:36 PDT
        Investigating - Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jul 19, 21:35 PDT
        Jul 20, 2026
        Jul 19, 2026
        Jul 18, 2026

        No incidents reported.

        Jul 17, 2026

        No incidents reported.

        Jul 16, 2026

        No incidents reported.

        Jul 15, 2026

        No incidents reported.

        Jul 14, 2026

        No incidents reported.

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