Status
Welcome to the Twilio status page. Here you will find real-time information about status of our services.
All Systems Operational
Programmable SMS Operational
Shortcode   Operational
MMS   Operational
SMS   Operational
SMPP   Operational
Programmable Voice Operational
PSTN   Operational
SIP   Operational
Client Web   Operational
Client Mobile   ? Operational
Conference   ? Operational
Recording   ? Operational
Queue   ? Operational
Text-to-Speech   ? Operational
Transcription   ? Operational
TwiML   Operational
Voice Insights Beta   Operational
Programmable Video Operational
Rooms   Operational
Network Traversal Service   ? Operational
Programmable Wireless Beta   Operational
Programmable Fax Beta   Operational
Elastic SIP Trunking   ? Operational
Interconnect   Operational
Sync Beta   Operational
Programmable Chat   Operational
Authy   Operational
Lookup   ? Operational
Notify Beta   Operational
Console   Operational
Phone Numbers   ? Operational
REST API   ? Operational
TaskRouter   ? Operational
Support Center   ? Operational
Runtime Operational
Pricing and Usage   Operational
Debugger   Operational
Documentation   Operational
Functions Beta   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Past Incidents
Dec 14, 2017

No incidents reported today.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
Customers were receiving 404s when trying to save Usage Triggers, this issue has been resolved.
Dec 8, 15:51 PST
Resolved - All services are operating normally. During the outage window from 5:37am PST to 6:21am PST, short code messages were not delivered. This outage did not cause a delay as previously identified, but messages were not delivered to or from Twilio short codes if they were sent during the outage window.
Dec 8, 06:39 PST
Investigating - We are investigating an issue with short code SMS delivery. We are working with our carrier partner to resolve the issue. Another update will be posted in 1 hour.
Dec 8, 06:19 PST
Dec 7, 2017
Resolved - All services are operating normally.
Dec 7, 08:44 PST
Investigating - We are currently experiencing issues when searching for phone numbers in the Console, our Engineers are working on a fix.
Dec 7, 07:45 PST
Dec 6, 2017
Resolved - All systems are functioning normally at this time.
Dec 6, 12:57 PST
Monitoring - Our carrier partner has resolved the issue, we are currently monitoring for any additional failures and will provide an update in 15 minutes.
Dec 6, 12:37 PST
Update - We continue to work with our carrier partner to resolve the issue. We are beginning to see some recovery, and will provide another update as soon as we have one, or in the next hour.
Dec 6, 11:30 PST
Update - We continue to work with our carrier partner to resolve the issue, we'll provide another update as soon as we have one or in 15 minutes.
Dec 6, 11:08 PST
Identified - We continue to work with our carrier partner to resolve the issue, we'll provide another update as soon as we have one or in 30 minutes.
Dec 6, 10:34 PST
Update - We continue to work with our carrier partner to resolve the issue, we'll provide another update as soon as we have one or in 30 minutes.
Dec 6, 09:58 PST
Investigating - We are currently investigating call failures from a partner carrier in the EU, specifically France, Denmark, Sweden, Ireland, Poland Belgium, Germany, Netherlands, Finland, and Spain. We expect to provide another update in 15 minutes.
Dec 6, 09:35 PST
Resolved - All systems are functioning normally at this time.
Dec 6, 08:41 PST
Monitoring - We are no longer seeing delays with SMS messages being sent to some Twilio numbers in the following countries. AU, SE, IL, PL, NO, ES, CH, FI, AT, LV, HK, LT, DK, EE, DE, HR, SI, IN, PT. We will continue to monitor until we have acknowledgement from our carrier partner that the issue is resolved.
Dec 6, 08:29 PST
Investigating - We are currently experiencing an issue with our carrier partner, this is causing messages being sent to some Twilio numbers in the following countries to be delayed. AU, SE, IL, PL, NO, ES, CH, FI, AT, LV, HK, LT, DK, EE, DE, HR, SI, IN, PT
Dec 6, 08:25 PST
Dec 5, 2017
Resolved - All systems are functioning normally at this time.
Dec 5, 14:54 PST
Identified - Our Engineers have identified the issue and are working towards a solution.
Dec 5, 14:47 PST
Investigating - We are currently experiencing higher than normal latency when fetching Recordings, our engineers are working to resolve the issue.
Dec 5, 13:54 PST
Resolved - All systems are functioning normally at this time.
Dec 5, 08:27 PST
Monitoring - The service has recovered. Our engineering team is continuing to monitor the situation.
Dec 5, 08:07 PST
Update - The issues seems to be impacting both inbound and outbound SMS. The team continues to work with our carrier partner to resolve the issue.
Dec 5, 07:44 PST
Investigating - We are seeing issues with inbound SMS from T-Mobile handsets in US. We are working with our carrier partners to resolve the issue. Another update will be posted in 1 hour.
Dec 5, 07:25 PST
Resolved - All systems are functioning normally at this time.
Dec 5, 08:21 PST
Investigating - We are investigating SMS delivery issues for US toll-free numbers. We are working with our carrier partners to resolve the issue. Another update will be posted in 1 hour.
Dec 5, 06:51 PST
Resolved - Messages are being processed normally.
Dec 5, 07:35 PST
Monitoring - Service has been restored. We are continuing to monitor the situation and will post another update within 30 minutes.
Dec 5, 07:00 PST
Investigating - We are currently investigating an issue with SMS messages to AT&T long codes being rejected. We are working with our carrier partner to resolve the issue. Another update will be posted in 1 hour.
Dec 5, 06:41 PST
Dec 4, 2017
Resolved - All systems are functioning normally at this time.
Dec 4, 06:00 PST
Monitoring - Israeli numbers are operating normally. We will continue to monitor the situation.
Dec 4, 05:46 PST
Investigating - We are currently experiencing an issue affecting inbound phone calls in Israel. Affected customers are experiencing dropped calls to affected Israeli phone numbers. Our engineers are working with our carrier partner to resolve the situation. Next update within the hour.
Dec 4, 05:26 PST
Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017
Resolved - Swedish numbers are operating normally. Our engineers continue to monitor
Dec 1, 17:11 PST
Identified - We have identified failures on inbound calls to a subset of Swedish numbers. We are working to resolve the underlying issue with our carrier partners.
Dec 1, 16:56 PST
Nov 30, 2017

No incidents reported.