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        SMS Delivery Failures from Telefonica to Twilio's Shortcodes in Mexico

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Twilio's Shortcodes in Mexico. This incident has been resolved.
        Posted Jul 04, 2025 - 15:22 PDT

        Investigating

        We are experiencing SMS delivery failures to Twilio's Shortcodes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 04, 2025 - 15:18 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS, Latin America).
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