SMS Delivery Delays and Failures to U Mobile in Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing sms delivery delays and failures when sending messages to U Mobile in Malaysia. This incident is resolved.

Posted Jul 09, 2025 - 21:02 PDT

Monitoring

We are observing recovery in sms delivery delays and failures when sending messages to U Mobile in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 09, 2025 - 19:04 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 09, 2025 - 16:37 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 09, 2025 - 12:40 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 09, 2025 - 10:42 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to U Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 09, 2025 - 09:55 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).