Errors Making GET Requests to the Programmable Voice Calls API

Incident Report for Twilio

Resolved

Twilio Voice API was degraded for 14 minutes between 09:28 and 09:42 Pacific Time on 07/08/2025. During this period of time customers may have experienced increased HTTP 500s when making GET requests to the Programmable Voice Calls API endpoints for completed calls. Call creation and in-progress calls were not affected. The issue has now been resolved.

Posted Jul 08, 2025 - 09:48 PDT