SMS Delivery Report Delays to Xphone Network in Israel

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to Xphone Network in Israel. This incident has been resolved.

Posted Jul 08, 2025 - 23:58 PDT

Monitoring

We are observing recovery in receiving message delivery reports when sending to Xphone Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 08, 2025 - 22:00 PDT

Update

We continue to experience delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 08, 2025 - 18:38 PDT

Update

We are still experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 08, 2025 - 16:38 PDT

Update

We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 08, 2025 - 15:50 PDT

Investigating

Our monitoring systems have detected a potential issue SMS delivery report delays when sending to Xphone Network in Israel. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 08, 2025 - 15:31 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).