Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Increased Latency for Multiple Twilio Services
Incident
Report for Twilio
Resolved
All services impacted due to increased latency for multiple Twilio services have recovered and are operating as intended. This incident has been resolved.
Update
We continue observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
We are observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have identified the issue with increased latency for multiple Twilio services and continue monitoring the situation. We expect to provide another update in 30 minutes or as soon as more information becomes available.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
Update
Our engineers have identified the issue with increased latency for multiple Twilio services and continue monitoring the situation. We expect to provide another update in 30 minutes or as soon as more information becomes available.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
Identified
Our engineers have identified the issue with increased latency for multiple Twilio services and are currently monitoring the situation. We expect to provide another update in 15 minutes or as soon as more information becomes available.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.
Investigating
Our monitoring systems have detected a potential issue Sync. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console, Event Streams), SERVERLESS (Studio, Sync), FLEX (Flex Application Platform, TaskRouter, Flex Insights, Flex Billing), ACCOUNT SECURITY (Verify), PROGRAMMABLE MESSAGING (MMS, Conversations, Messaging Services), and PROGRAMMABLE VOICE (Voice Insights, Intelligence).