AccSec Three UK API Errors - Internal Server Error

Incident Report for Twilio

Resolved

The issue has been resolved and AccSec - Three UK API is operating normally at this time.

Posted Jul 04, 2025 - 13:18 PDT

Monitoring

AccSec - Three UK API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 04, 2025 - 12:43 PDT

Update

Our monitoring systems have detected a potential issue with AccSec - Three UK API Errors. Our engineering team has been alerted and is actively investigating. Our engineering team is actively working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 04, 2025 - 11:54 PDT

Update

Our monitoring systems have detected a potential issue with AccSec - Three UK API Errors. Our engineering team has been alerted and is actively investigating. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 04, 2025 - 10:54 PDT

Investigating

Our monitoring systems have detected a potential issue with AccSec Three UK API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 04, 2025 - 10:36 PDT

This incident affected: CARRIER NETWORK (Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).