We are no longer experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. This incident has been resolved.
Posted Jul 11, 2025 - 22:58 PDT
Update
We are experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jul 11, 2025 - 22:17 PDT
Investigating
We are experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 11, 2025 - 21:21 PDT
This incident affected: PROGRAMMABLE VOICE (Voice Insights).