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        Voice-Insights-Call-Summaries-Delayed-in-us1-Home-Region

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. This incident has been resolved.
        Posted Jul 11, 2025 - 22:58 PDT

        Update

        We are experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 11, 2025 - 22:17 PDT

        Investigating

        We are experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 11, 2025 - 21:21 PDT
        This incident affected: PROGRAMMABLE VOICE (Voice Insights).