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System Metrics
SMS Delivery Delays to Multiple Networks in Brazil via a Subset of Shortcodes and Sender IDs
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Brazil via a subset of short codes and registered sender IDs. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Brazil via a subset of short codes and registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Brazil via a subset of short codes and registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Investigating
We continue to experience SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
We continue to experience SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are once again experiencing SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to multiple networks in Brazil via a subset of shortcodes and registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to multiple networks in Brazil for a subset of shortcodes and registered sender IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).