Serverless Customers Receiving Errors When Invoking Functions

Incident Report for Twilio

Resolved

The issue affecting intermittent Serverless customers receiving 429 (rate limit) errors when invoking functions has been resolved, and the service is functioning normally at this time.

Posted Jul 07, 2025 - 11:53 PDT

Monitoring

We have started seeing recovery for intermittent issue with Serverless customers receiving 429 (rate limit) errors when invoking functions, and the rate limiting is taking place according to customers' configured Account Limits. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 07, 2025 - 11:18 PDT

Update

We are aware of an issue with Serverless customers receiving 429 (rate limit) errors when invoking functions, and the rate limiting is taking place according to customers' configured Account Limits. Our engineering team has been alerted and is actively working to handle a surge in traffic. We will share an update in 30 minutes or as soon as we have more information

Posted Jul 07, 2025 - 10:58 PDT

Investigating

Our monitoring systems have detected a potential issue with Serverless functions returning 429s Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 07, 2025 - 10:47 PDT

This incident affected: SERVERLESS (Functions).