Japan Voice Carrier Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance for Japan has been postponed with no new date set. We apologize for not updating this sooner and for any confusion caused. Thank you for your understanding.

Posted Aug 07, 2025 - 07:20 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 07, 2025 - 06:00 PDT

Scheduled

Our Voice carrier partner in Japan is conducting a planned maintenance from 07 August 2025 at 06:00 PDT until 07 August 2025 at 11:30 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Japan phone numbers for a maximum duration of 100 minutes per block.

This maintenance will impact approximately 6000 phone numbers and downtime will occur in one of the following blocks depending on the applicable national (050) number:

Downtime 1: 22:00 JST August 7 (06:00 PDT August 7) for 100 minutes

Downtime 2: 00:00 JST August 8 (08:00 PDT August 7) for 100 minutes

Downtime 3: 02:00 JST August 8 (10:00 PDT August 7) for 70 minutes

For any inquiries about your impacted phone numbers time slots, please reach out to your Twilio Account Manager or create a ticket via https://help.twilio.com/submit

Posted Jul 09, 2025 - 19:51 PDT

This scheduled maintenance affected: CARRIER NETWORK (Voice, APAC).