Scheduled maintenance
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Scheduled
Our Voice carrier partner in Japan is conducting a planned maintenance from 07 August 2025 at 06:00 PDT until 07 August 2025 at 11:30 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Japan phone numbers for a maximum duration of 100 minutes per block.
This maintenance will impact approximately 6000 phone numbers and downtime will occur in one of the following blocks depending on the applicable national (050) number:
Downtime 1: 22:00 JST August 7 (06:00 PDT August 7) for 100 minutes
Downtime 2: 00:00 JST August 8 (08:00 PDT August 7) for 100 minutes
Downtime 3: 02:00 JST August 8 (10:00 PDT August 7) for 70 minutes
For any inquiries about your impacted phone numbers time slots, please reach out to your Twilio Account Manager or create a ticket via https://help.twilio.com/submit
This maintenance will impact approximately 6000 phone numbers and downtime will occur in one of the following blocks depending on the applicable national (050) number:
Downtime 1: 22:00 JST August 7 (06:00 PDT August 7) for 100 minutes
Downtime 2: 00:00 JST August 8 (08:00 PDT August 7) for 100 minutes
Downtime 3: 02:00 JST August 8 (10:00 PDT August 7) for 70 minutes
For any inquiries about your impacted phone numbers time slots, please reach out to your Twilio Account Manager or create a ticket via https://help.twilio.com/submit
This scheduled maintenance affects: CARRIER NETWORK (Voice, APAC).