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        SMS Delivery Report Delays When Sending to C-Spire in United States via a Subset of Twilio Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending to C-Spire in United States on a Subset of Twilio Short Codes. This incident has been resolved.
        Posted Jul 09, 2025 - 10:12 PDT

        Update

        We are observing recovery in delivery report delays when sending to C-Spire in United States on a Subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 09, 2025 - 10:08 PDT

        Monitoring

        We are observing recovery in delivery report delays when sending to C-Spire in United States on a Subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 09, 2025 - 08:08 PDT

        Update

        We are experiencing delays in receiving message delivery reports when sending to C-Spire in United States on a Subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 09, 2025 - 06:09 PDT

        Investigating

        We are experiencing delays in receiving message delivery reports when sending to C-Spire in United States of America via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 09, 2025 - 05:09 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).