Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Call Failures and Dialing Delays to Movistar Network in Venezuela

        Incident Report for Twilio

        Update

        Our team is still investigating an issue causing call failures and dialing delays to Movistar Network in Venezuela. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 11, 2025 - 18:28 PDT

        Update

        Our team is still investigating an issue causing call failures and dialing delays to Movistar Network in Venezuela. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 11, 2025 - 16:34 PDT

        Identified

        Our team is investigating an issue causing call failures and dialing delays to Movistar Network in Venezuela. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 11, 2025 - 15:33 PDT
        This incident affects: CARRIER NETWORK (Voice, Latin America).