SMS Delivery Failures to Viva Cell MTS in Armenia Via Subset of Registered SenderIDs

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Viva Cell MTS in Armenia via subset of registered Sender IDs. This incident has been resolved.

Posted Jul 03, 2025 - 00:21 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Jul 02, 2025 - 00:42 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jul 01, 2025 - 12:44 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 01, 2025 - 04:47 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 01, 2025 - 01:02 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2025 - 23:17 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Viva Cell MTS in Armenia via Subset of Registered SenderIDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 30, 2025 - 22:17 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).