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        Japan Local Number +8150xx Not Reachable

        Incident Report for Twilio

        Resolved

        The issue affecting specific subset of Japan local numbers +8150xx that were not reachable when calling with certain carriers has been resolved, and the service is functioning normally at this time.
        Posted Jul 05, 2025 - 02:10 PDT

        Monitoring

        We have started seeing recovery for specific subset of Japan local numbers +8150xx that were not reachable when calling with certain carriers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 05, 2025 - 00:34 PDT

        Update

        Our monitoring systems have detected a potential issue where a specific subset of Japan local numbers +8150xx are not reachable when calling with certain carriers . Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 04, 2025 - 23:35 PDT

        Update

        Our monitoring systems have detected a potential issue where a specific subset of Japan local numbers +8150xx are not reachable when calling with certain carriers . Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 04, 2025 - 22:45 PDT

        Update

        Our monitoring systems have detected a potential issue where a specific subset of Japan local numbers +8150xx are not reachable when calling with certain carriers . Our engineering team has been alerted and is actively investigating. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jul 04, 2025 - 22:23 PDT

        Investigating

        Our monitoring systems have detected a potential issue where a specific subset of Japan local numbers +8150xx are not reachable when calling with certain carriers . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 04, 2025 - 22:07 PDT
        This incident affected: PHONE NUMBERS and CARRIER NETWORK (Voice, APAC).