Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Reports Delay to Multiple Networks in the US from a Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays when sending SMS to multiple networks in the US over a subset of short codes. This incident has been resolved.
Update
We continue to observe recovery from the issue causing delays in receiving message delivery reports when sending to multiple networks in the US over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing recovery from the issue causing delays in receiving message delivery reports when sending to multiple networks in the US over a subset of short codes.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate the issue causing delays in receiving message delivery reports when sending to multiple networks in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing delays in receiving message delivery reports when sending to multiple networks in the US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).