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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
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      SMS Delivery Failures to Movistar Chile
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to a subset of phone numbers in Movistar network Chile. This incident has been resolved.
      Posted Feb 28, 2021 - 21:03 PST
      Monitoring
      We have seen improvement in SMS delivery to a subset of phone numbers in Movistar network Chile. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 28, 2021 - 19:16 PST
      Update
      We are experiencing SMS delivery failures when sending messages to a subset of phone numbers in Movistar Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Feb 28, 2021 - 18:32 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Failures to Movistar Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Feb 28, 2021 - 18:27 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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