Scheduled maintenance
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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays To Multiple Networks In Australia Via A Subset Of Twilio Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays to multiple networks in Australia via a subset of Twilio numbers. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Australia via a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Australia via a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
Our team has implemented a routing change that could mitigate the impact of this particular incident. We are observing recovery in SMS delivery delays when sending messages to multiple networks in Australia via a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.
Update
We keep experiencing SMS delivery delays to multiple networks in Australia via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to multiple networks in Australia via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We keep experiencing SMS delivery delays to multiple networks in Australia via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays to multiple networks in Australia via a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays to multiple networks in Australia via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays to multiple networks in Australia via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).