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Twilio Services
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System Metrics
SMS Delivery Report Delays to Multiple Networks in the US From a Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the US from a subset of short-codes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple networks in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are experiencing SMS delivery delays when sending messages to multiple networks in the US from a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Investigating
We are experiencing delays in receiving message delivery reports to multiple networks in the US from a subset of short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).