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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Call quality issues to a Subset of Twilio UK Phone Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing call quality issues on calls to a subset of Twilio UK phone numbers. This incident has been resolved.
Monitoring
We are observing recovery from call quality issues on calls to a subset of Twilio UK phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to observe call quality issues on calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are continuing to observe call quality issues on calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are continuing to observe call quality issues on calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to observe call quality issues on calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue observing a subset of call quality issues to Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still observing a subset of call quality issues to Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing a subset of call quality issues to Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).