Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Failures to a Subset of Twilio Phone Numbers in Indonesia
Incident
Report for Twilio
Resolved
The issue affecting calls to a subset of Twilio phone numbers in Indonesia has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for calls to a subset of Twilio phone numbers in Indonesia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue observing call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to a subset of Twilio phone numbers in Indonesia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).