Twilio Services
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        Delayed Email Validation History

        Incident Report for Twilio

        Update

        Our engineers have identified the issue and are continuing to work toward a fix for the delayed Email Validation history issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 04, 2026 - 11:55 PST

        Identified

        Our engineers have identified the issue and are working toward a fix for the delayed Email Validation history issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 04, 2026 - 10:56 PST

        Update

        Starting around 11:30 on 11/04/2026, our engineers began investigating an issue with the Email validation history and statistics shown in the SendGrid UI. Users may not see recent email validation results or updated totals in their validation history. Results validated before the issue began are still visible. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 04, 2026 - 10:01 PST

        Investigating

        Our monitoring systems have detected a potential issue with Email history displaying in UI. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Nov 04, 2026 - 09:54 PST
        This incident affects: TWILIO EMAIL (Logs).