Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delay to Hutchison Network Indonesia
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays for a subset of messages sent to Hutchison network Indonesia. This incident has been resolved.
Monitoring
We are observing no more delays in SMS delivery to Hutchison network Indonesia for the last 30 minutes. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe SMS delivery delays for a subset of messages sent to Hutchison network Indonesia. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays for a subset of messages sent to Hutchison network Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
This incident affected: CARRIER NETWORK (SMS, APAC).