MMS Delivery Delays to T-Mobile Network in United States of America via a Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to T-Mobile network in United States of America via a subset of short codes. This incident has been resolved.

Posted Dec 03, 2025 - 21:21 PST

Monitoring

We are observing recovery in MMS delivery delays to T-Mobile network in United States of America via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2025 - 19:25 PST

Update

We are continuing to experience MMS delivery delays to T-Mobile network in United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 03, 2025 - 17:45 PST

Update

We are continuing to experience MMS delivery delays to T-Mobile network in United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 03, 2025 - 17:29 PST

Investigating

We are experiencing MMS delivery delays to T-Mobile network in United States of America via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 03, 2025 - 16:28 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America).