MMS Delivery Delays to T-Mobile Network in US for a Subset of Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to T-Mobile Network in US for a Subset of Long Codes. This incident has been resolved.

Posted Oct 23, 2023 - 09:08 PDT

Update

We keep experiencing MMS delivery delays when sending messages to T-Mobile Network in US for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Oct 22, 2023 - 22:58 PDT

Update

We keep experiencing MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Oct 21, 2023 - 22:58 PDT

Update

We keep experiencing MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 21, 2023 - 06:58 PDT

Update

We continue experiencing MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 20, 2023 - 22:59 PDT

Update

We continue experiencing MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 20, 2023 - 19:04 PDT

Update

We continue experiencing MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 20, 2023 - 17:06 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 20, 2023 - 15:58 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America).