Incorrect Call Statuses in Programmable Voice

Incident Report for Twilio

Resolved

We are no longer observing incorrect call statuses. This incident has been resolved.

Posted Mar 16, 2022 - 15:39 PDT

Monitoring

Call statuses are now reflected properly. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2022 - 14:35 PDT

Investigating

Programmable Voice customers with calls greater than 24 hours in length may see an incorrect status on the calls. Twilio engineering is remediating the problem and we expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2022 - 13:08 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, TwiML US1).