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        SMS Delivery Delays and Failures To Claro in Chile

        Incident Report for Twilio

        Resolved

        The issue affecting SMS delivery delays and failures to Claro in Chile. Phone Numbers has been resolved, and the service is functioning normally at this time.
        Posted Jan 06, 2026 - 13:37 PST

        Monitoring

        We are observing recovery in SMS delivery delays and failures to Claro in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 06, 2026 - 09:57 PST

        Update

        We are experiencing SMS delivery delays and failures to Claro in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 06, 2026 - 08:29 PST

        Investigating

        We are experiencing SMS delivery delays and failures to Claro in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 06, 2026 - 07:21 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).