Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Cubacel Cuba
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Cubacel in Cuba. This incident has been resolved.
      Posted Aug 07, 2021 - 01:56 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Aug 06, 2021 - 17:36 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Aug 06, 2021 - 01:44 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Aug 05, 2021 - 17:45 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Aug 05, 2021 - 13:54 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 05, 2021 - 12:00 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Cubacel in Cuba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Aug 05, 2021 - 11:09 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).