SMS Delivery Failures on Digitel Venezuela

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Digitel Venezuela. This incident has been resolved.

Posted Jul 22, 2020 - 00:01 PDT

Update

We are still continuing to monitor to ensure a full recovery.

Posted Jul 21, 2020 - 23:32 PDT

Monitoring

We are observing successful SMS delivery to Digitel Venezuela. We will continue to monitor to ensure a full recovery.

Posted Jul 21, 2020 - 21:09 PDT

Investigating

We are experiencing delivery failures when sending messages to Digitel Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jul 21, 2020 - 20:09 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).