SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela

Incident Report for Twilio

Identified

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2026 - 10:04 PST

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movistar network subscribers in Venezuela. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2026 - 09:57 PST

This incident affects: CARRIER NETWORK (SMS, Latin America).