SMS Delivery Delays to Far EasTone Network in Taiwan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Far EasTone Network in Taiwan. This incident has been resolved.

Posted Nov 11, 2022 - 05:41 PST

Update

We are observing recovery in SMS delivery delays when sending messages to Far EasTone Network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Nov 11, 2022 - 03:59 PST

Monitoring

Posted Nov 11, 2022 - 02:12 PST

Update

We are continue to experience SMS delivery delays when sending messages to Far EasTone Network in Taiwan. Our engineers are investigating the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Nov 11, 2022 - 00:23 PST

Update

We are experiencing SMS delivery delays when sending messages to Far EasTone Network in Taiwan. Our engineers are investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2022 - 23:35 PST

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays To Far EasTone Network In Taiwan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 10, 2022 - 23:19 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).