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        Programmable SMS experienced elevated 21612 errors

        Incident Report for Twilio

        Resolved

        Programmable SMS experienced elevated SMS 21612 errors, where our internal number lookup failed for specific phone numbers in the US and Canada, causing Twilio not to send text messages. This incident lasted from 4:00am PST to 10:24am PST but has been resolved and we have fully recovered.
        Posted Nov 12, 2019 - 10:48 PST
        This incident affected: PROGRAMMABLE MESSAGING (SMS).
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