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Issues found outside of Twilio’s Network
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System Metrics
SMS Delivery Failures on the Phoenix Network in the Ukraine
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures on the Phoenix Network in Ukraine. This incident has been resolved.
Update
We continue to observe successful SMS delivery on the Phoenix Network in the Ukraine. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery on the Phoenix Network in the Ukraine. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures on the Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures on the Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures on the Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures on the Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures on the Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery failures on the Phoenix Network in the Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery on the Phoenix Network in the Ukraine. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures on the Phoenix Network in the Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures on the Phoenix Network in the Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures on the Phoenix Network in the Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures on the Phoenix Network in the Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Europe).