SMS Delivery Failures From Multiple Networks in Switzerland to Twilio Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures from multiple networks in Switzerland towards Twilio numbers.. This incident has been resolved.

Posted Oct 31, 2025 - 15:45 PDT

Monitoring

We are observing successful SMS delivery from multiple networks in Switzerland towards Twilio numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 31, 2025 - 13:44 PDT

Update

We are still experiencing SMS delivery failures when receiving messages from multiple networks in Switzerland towards Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 31, 2025 - 12:28 PDT

Update

We are still experiencing SMS delivery failures when receiving messages from multiple networks in Switzerland towards Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 31, 2025 - 10:31 PDT

Investigating

We are experiencing SMS delivery failures when receiving messages from multiple networks in Switzerland towards Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 31, 2025 - 09:28 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).