We are no longer experiencing SMS delivery failures to and from Multiple Networks in Mexico via a Subset of Longcodes. This incident has been resolved.
Posted Sep 17, 2025 - 01:29 PDT
Monitoring
We are observing recovery in SMS delivery failures to and from Multiple Networks in Mexico via a Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 17, 2025 - 00:18 PDT
Investigating
We are observing SMS Delivery Failures to and from Multiple Networks in Mexico via a Subset of Longcodes. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 16, 2025 - 23:35 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America) and PROGRAMMABLE MESSAGING (SMS).
