Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel
      Incident Report for Twilio
      Resolved
      The issue with duplicate SENT status callbacks has been resolved and the WhatsApp channel is operating normally at this time.
      Posted Sep 11, 2024 - 04:58 PDT
      Update
      Our engineers have deployed a fix and WhatsApp channel status callbacks are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 11, 2024 - 04:44 PDT
      Update
      Our engineers have deployed a fix and WhatsApp channel status callbacks are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 11, 2024 - 04:14 PDT
      Monitoring
      Our engineers have deployed a fix and WhatsApp channel status callbacks are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 11, 2024 - 03:43 PDT
      Update
      We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Sep 10, 2024 - 05:36 PDT
      Update
      We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Sep 09, 2024 - 05:36 PDT
      Update
      We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 12 hours or as soon as more information becomes available.
      Posted Sep 08, 2024 - 17:45 PDT
      Update
      We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Sep 07, 2024 - 17:47 PDT
      Update
      We continue to experience the issue for WhatsApp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Sep 07, 2024 - 09:47 PDT
      Update
      We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Sep 06, 2024 - 17:48 PDT
      Update
      We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Sep 06, 2024 - 09:45 PDT
      Update
      We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 06, 2024 - 05:40 PDT
      Update
      We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 06, 2024 - 03:55 PDT
      Investigating
      We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 06, 2024 - 02:53 PDT
      Update
      We continue to experience the issue for Whatsapp channel, where customers may receive duplicate SENT status callbacks. Our engineers are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 06, 2024 - 02:53 PDT
      Update
      The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 12 hours or as soon as more information becomes available.
      Posted Sep 05, 2024 - 14:48 PDT
      Update
      The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 05, 2024 - 12:51 PDT
      Update
      The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 05, 2024 - 09:41 PDT
      Monitoring
      The Whatsapp Channel is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 05, 2024 - 06:18 PDT
      Investigating
      Our engineers have identified the issue for whatsapp channel where customers may receive duplicate SENT status callbacks and are working to deploy a fix. We expect to provide another update in 1 day or as soon as more information becomes available.
      Posted Sep 04, 2024 - 06:18 PDT
      This incident affected: DEVELOPER TOOLS (Event Streams).
      ← Current Status Powered by Atlassian Statuspage