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        Inbound Call Failures to a Subset of Twilio Phone Numbers in UK

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls to Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Jan 04, 2026 - 03:45 PST

        Monitoring

        We have started seeing recovery for inbound calls to Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 04, 2026 - 01:57 PST

        Update

        We are continuing to investigate the issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 04, 2026 - 01:25 PST

        Investigating

        The issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 04, 2026 - 00:25 PST

        Identified

        The issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 04, 2026 - 00:24 PST
        This incident affected: CARRIER NETWORK (Voice, Europe).