SMS Delivery Delays to Multiple Networks in United States of America via Subset of Shortcodes.

Incident Report for Twilio

Resolved

We have observed recovery in SMS delivery delays when sending messages to Multiple Networks in United States of America via a Subset of Shortcodes. This incident has been resolved.

Posted Feb 19, 2025 - 05:27 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 19, 2025 - 03:29 PST

Monitoring

We have observed recovery in SMS delivery delays when sending messages to Multiple Networks in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 19, 2025 - 03:16 PST

Update

We are continuing to experience SMS delivery delays when sending messages to Multiple Networks in United States of America via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 19, 2025 - 01:12 PST

Investigating

We are experiencing SMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 19, 2025 - 00:36 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).