Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
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      SMS Delivery Delays To Telkomsel Indonesia
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Telkomsel Indonesia. This incident has been resolved.
      Posted Sep 10, 2021 - 09:08 PDT
      Investigating
      We are continuing to monitor the service to ensure a full recovery and have determined Programmable Messaging is not affected by the issue of SMS delivery delays to Telkomsel Indonesia.
      Posted Sep 10, 2021 - 07:29 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Telkomsel Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 10, 2021 - 07:08 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Telkomsel Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 10, 2021 - 05:13 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Telkomsel Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 10, 2021 - 04:15 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).