SMS Delivery Report Delays to H3G Network in Sweden

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to H3G network in Sweden. This incident has been resolved.

Posted Aug 27, 2024 - 09:05 PDT

Monitoring

We are observing recovery in delivery report delays when sending messages to H3G Network in Sweden. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 27, 2024 - 06:59 PDT

Update

We are still experiencing SMS delivery report delays when sending messages to H3G Network in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 27, 2024 - 03:03 PDT

Update

We are still experiencing SMS delivery report delays when sending messages to H3G Network in Sweden. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 27, 2024 - 01:20 PDT

Investigating

This incident causing SMS delivery report delays when sending messages to H3G Network in Sweden was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/lsl73ssczcb2 for previous updates. {Use the following introduction to explain the current updates: “We are still investigating”, “We continue working with X team”}. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 27, 2024 - 00:31 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).