SMS Delivery Delay and Failures to Dish Network in the United States of America via a subset of Longcode

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to Dish Network in the United States of America via a subset of longcodes. This incident has been resolved.

Posted Apr 07, 2025 - 15:30 PDT

Monitoring

We are observing recovery with SMS delivery delays and failures to Dish Network in the United States of America via a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 07, 2025 - 13:47 PDT

Update

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 07, 2025 - 12:50 PDT

Update

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 07, 2025 - 04:50 PDT

Update

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 07, 2025 - 00:52 PDT

Update

We are continuing to experience SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 06, 2025 - 22:51 PDT

Investigating

We are experiencing SMS delivery delays and failures to Dish Network in the United States of America via a subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 06, 2025 - 21:57 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).