Elevated Studio Errors Affecting Running Executions

Incident Report for Twilio

Resolved

Twilio Studio was degraded for 5 minutes between 8 June 2020 12:29 PM PDT and 12:34PM Pacific Time. Due to a transient infrastructure failure the product was unable to handle approximately 1.5% of requests. During that period of time customers may have experienced interrupted calls and messages handled by Studio. The issue has now been resolved.

Posted Jun 08, 2020 - 13:26 PDT

Investigating

Our monitoring systems have detected a potential issue with Twilio Studio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 08, 2020 - 12:46 PDT

This incident affected: SERVERLESS (Studio).