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        Filtering on 10DLC Messages

        Incident Report for Twilio

        Resolved

        We are no longer experiencing issues with filtering on 10DLC messages. This incident has been resolved.
        Posted Oct 19, 2023 - 17:46 PDT

        Monitoring

        We have started seeing recovery filtering on 10DLC messages. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 19, 2023 - 17:13 PDT

        Update

        We are experiencing an issue with filtering on 10DLC messages. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as we have more information.
        Posted Oct 19, 2023 - 16:40 PDT

        Update

        We are experiencing an issue with filtering on 10DLC messages. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as we have more information.
        Posted Oct 19, 2023 - 16:30 PDT

        Update

        We are experiencing an issue with filtering on 10DLC messages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 19, 2023 - 16:25 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Messages being filtered. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 19, 2023 - 15:50 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).