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        Calls failing to Twilio Toll-Free phone numbers in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer observing issue with calls to Twilio Toll-Free phone numbers in Brazil. This incident has now been resolved.
        Posted Oct 21, 2019 - 09:07 PDT

        Investigating

        Our monitoring systems have Identified that calls to some Twilio Toll-Free phone numbers in Brazil are failing. Our engineers are working with our carrier partner to resolve this issue. We will provide more information as soon as it becomes available.
        Posted Oct 21, 2019 - 04:19 PDT
        This incident affected: CARRIER NETWORK (Voice, Latin America).